It & Software Jobs in Saudi Arabia

Join ITB Company as an IT Support and Maintenance Technician!
In this role, you will be an essential part of our technical team, responsible for ensuring the functionality and performance of our IT systems and networks in Khamis Mushait, 'Asir, Saudi Arabia.

Key Responsibilities:

• Install and configure computers, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Respond promptly to technical support issues and requests.
• Provide technical support (in-person or via phone).
• Set up user accounts for new employees.
• Repair and replace equipment as necessary.
• Test new technologies and software.
• Train junior staff members.
• Troubleshoot technical problems.
• Diagnose and repair faults.
• Resolve network issues.
• Support the launch of new applications.
• Document procedural support.
• Manage multiple cases simultaneously.
• Support technical tasks for Prince and Deputy Prince's office in the Asir region.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English, both spoken and written.
• Attention to detail and listening skills.
• Problem-solving abilities.

About the Job
We are seeking a skilled and experienced Business Analyst to join our team in Makkah. The role focuses on analyzing business needs, translating requirements into technical solutions, and supporting the development of software and digital systems. The ideal candidate will possess strong technical knowledge and the ability to bridge the gap between business stakeholders and technical teams.

Responsibilities:

• Gather, analyze, and document business and technical requirements.
• Collaborate with stakeholders to identify system improvements and digital transformation opportunities.
• Translate business needs into functional and technical specifications.
• Support software development lifecycle processes including design, testing, and implementation.
• Analyze system data and support decision-making through reporting and insights.
• Work closely with development teams to ensure solutions meet business requirements.
• Participate in system testing, validation, and user acceptance testing.
• Prepare documentation, reports, and presentations related to system enhancements and requirements.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in business analysis, software development, or system analysis.
• Strong knowledge of programming concepts, databases, and software development methodologies.
• Experience working with business process analysis and system integration.
• Excellent analytical, communication, and documentation skills.
• Ability to work collaboratively with cross-functional teams.

Join Hilton as a Cluster Marketing and E-Commerce Manager!

This strategic role is essential for developing and implementing the annual marketing plan, which drives key objectives and marketing activities for the cluster. As Cluster Marketing Manager, you will lead a dynamic marketing team and ensure that various functions collaborate effectively towards achieving commercial targets.

Key Responsibilities:

• Develop and implement a comprehensive annual cluster marketing plan that includes eCommerce and brand marketing.
• Drive the creation of successful B2B and B2C strategies tailored to each hotel.
• Measure the success of marketing activities, promotions, and campaigns, producing regular performance reports.
• Manage the roll-out of marketing initiatives to boost revenue, collaborating with various regional teams.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Enhance social media strategy and manage cluster CRM initiatives.

Qualifications:

• College degree in Marketing or Hotel Management.
• Experience in a marketing position within the hospitality sector.
• Proven leadership skills and ability to manage a team effectively.
• Strong understanding of marketing strategies and budget management.
• Excellent communication skills in English and proficiency in Microsoft Office.

Why Hilton?
Join a leading global hospitality company that values exceptional guest experiences and fosters a collaborative work environment. Be part of a company committed to innovative hospitality and ensuring a bright future for both guests and team members.

Join Colgate-Palmolive as an Ecommerce Manager in Jeddah, Saudi Arabia! We are a global consumer products company, trusted in billions of households. Our mission is to innovate and reimagine a healthier future for all, guided by values of Caring, Inclusion, and Courage.

Key Responsibilities:

• Develop digital commerce strategies with a focus on growth and customer prioritization.
• Build strategic alignment with customers and internal teams to enhance growth.
• Use analytics and data to inform decision-making and elevate performance.
• Launch personalized innovations to ensure outstanding execution.
• Create compelling content to drive conversions and track essential metrics.
• Collaborate on 360 marketing communications with consumer marketing teams.
• Estimate and monitor marketing performance and strategy effectiveness.

Required Qualifications:

• Bachelor's Degree in Economics, Management, or relevant field.
• A minimum of 6 years of eCommerce marketing or account management in an FMCG context.
• Proficiency in English and familiarity with Microsoft Office or Google Suite.

Join us in fostering an inclusive environment where everyone has a place. Apply now to become a key player in our vibrant and innovative team!

About the Role
Join Radian Engineering Consulting Company as an IT Support Technician, where you will play a crucial role in ensuring the smooth operation of technology systems within the organization.

Key Responsibilities:

• Provide daily technical support to users, troubleshooting issues related to hardware, networks, and systems.
• Install and maintain computers, printers, and internal networks.
• Monitor system faults and coordinate with service providers as necessary.
• Manage user accounts and their permissions within systems.
• Perform data backups and ensure its integrity.
• Monitor network and device performance, reporting any risks or failures identified.
• Document technical work and procedures regularly.

Required Skills:

• Good knowledge of operating systems (Windows – Linux).
• Understanding of network fundamentals (LAN/WAN, TCP/IP).
• Diagnostic and troubleshooting skills.
• Ability to interact with users skillfully and professionally.
• Time management skills and ability to work under pressure.

We are looking for passionate individuals who are ready to take on challenges and contribute to our success. If you have the required qualifications and experience, apply now!

Join Hilton as a Cluster Marketing and E-Commerce Manager!

This strategic role is essential for developing and implementing the annual marketing plan, which drives key objectives and marketing activities for the cluster. As Cluster Marketing Manager, you will lead a dynamic marketing team and ensure that various functions collaborate effectively towards achieving commercial targets.

Key Responsibilities:

• Develop and implement a comprehensive annual cluster marketing plan that includes eCommerce and brand marketing.
• Drive the creation of successful B2B and B2C strategies tailored to each hotel.
• Measure the success of marketing activities, promotions, and campaigns, producing regular performance reports.
• Manage the roll-out of marketing initiatives to boost revenue, collaborating with various regional teams.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Enhance social media strategy and manage cluster CRM initiatives.

Qualifications:

• College degree in Marketing or Hotel Management.
• Experience in a marketing position within the hospitality sector.
• Proven leadership skills and ability to manage a team effectively.
• Strong understanding of marketing strategies and budget management.
• Excellent communication skills in English and proficiency in Microsoft Office.

Why Hilton?
Join a leading global hospitality company that values exceptional guest experiences and fosters a collaborative work environment. Be part of a company committed to innovative hospitality and ensuring a bright future for both guests and team members.

Position Overview
Our client is hiring an E-commerce Manager (Website & Conversion Owner) to take full ownership of their B2C e-commerce website as a commercial growth channel. This is a hands-on, KPI-driven role focused on conversion rate optimization, organic traffic growth, UX, and best-in-class on-site brand execution.

Benefits to the Applicant

• CRO & funnel ownership: You’ll optimize the full customer journey (navigation, PDPs, checkout, UX) to lift conversion and revenue.
• SEO & organic growth: You’ll build and execute the SEO strategy, improving rankings and sustainable organic traffic via content and site structure.
• Commercial decision-making: You’ll run experiments, analyze behavior and funnels, and prioritize work by commercial impact across KPIs like conversion, revenue, AOV, retention, and organic traffic.

Key Responsibilities

• Own the day-to-day operation and performance of the Shopify website, ensuring stability, accuracy, and consistent execution.
• Lead conversion rate optimization across the full customer journey, continuously improving UX and key site flows.
• Own SEO strategy and execution to grow organic traffic and search performance.
• Own on-site brand execution: copy, imagery, merchandising, and campaign updates, ensuring both Arabic and English content is implemented correctly and optimized.
• Drive performance through A/B testing, experimentation, and data-led prioritization of platform improvements and fixes.

Requirements

• Proven experience managing B2C e-commerce websites (end-to-end ownership).
• Strong hands-on experience with Shopify (or similar platforms).
• Practical expertise in SEO, CRO, and UX optimization.
• Commercial mindset with strong analytical skills and comfort owning performance KPIs.
• Fluent Arabic & English.

Success in This Role Means

• Traffic converts efficiently and consistently.
• Organic traffic grows sustainably.
• The website feels fast, clear, trustworthy, and on brand.
• Decisions are data-driven and prioritized by impact.

Join Corebridge Financial as a Senior Business Analyst
At Corebridge Financial, we believe action is everything. We partner with financial professionals and institutions to help individuals take control of their financial futures. We're looking for a detail-oriented Senior Business Analyst to enhance our digital platforms within our New Business Digital Team.

About The Role
The Senior Business Analyst will play a critical role in improving the quoting and application process for our life insurance products. You will collaborate with cross-functional teams to gather insights, translate them into actionable specifications, and work closely with technical teams to ensure seamless implementation.

Responsibilities:

• Gather input on product features and regulatory requirements.
• Translate complex inputs into business specifications.
• Collaborate with technical teams and assist with testing.
• Create user stories and manage them in JIRA.
• Monitor industry trends to recommend process enhancements.

Qualifications:

• Bachelor’s degree with 2-5 years of experience in Finance or Life Insurance.
• Strong knowledge of life insurance products and regulatory environments.
• Excellent analytical, communication, and problem-solving skills.
• Proficient in MS Office applications including Excel, Word, and PowerPoint.

Compensation:
The anticipated salary range for this position is SR 262,500 annually. This position includes eligibility for a discretionary bonus and comprehensive benefits.

Why Corebridge?
We prioritize the health and well-being of our employees with a range of medical and wellness benefits, retirement savings options, volunteer time off, and paid time off.
Join us in our mission to make a significant impact in the lives of our customers!

About the Role: We are partnering with a fast-growing FMCG & wellness brand to hire a Senior E-Commerce Manager to lead their digital growth in Saudi Arabia. This is a high-impact role for someone who thrives in fast-paced environments and has successfully scaled D2C and marketplace e-commerce businesses.

Key Responsibilities:

• Own and scale the end-to-end e-commerce strategy across KSA
• Drive growth across marketplaces (Noon, Amazon, etc.) and D2C platforms
• Lead online sales, performance marketing, merchandising, logistics, and customer journey
• Manage and develop a high-performing e-commerce team
• Own P&L, budgets, growth strategy, and expansion roadmap

Ideal Profile:

• 7–12+ years of experience in e-commerce / digital commerce
• Strong background in FMCG, beauty, wellness, nutrition, or consumer brands
• Proven experience growing marketplace + D2C channels in KSA
• Strong commercial mindset with hands-on execution ability
• Experience in high-growth / scale-up environments highly preferred

Location: Saudi Arabia
Employment Type: Senior leadership role with strong growth exposure.

Join Our Team as a Business Analyst at ITB Company!
We are seeking a skilled Business Analyst to help us drive innovation and efficiency within our projects. At ITB, we pride ourselves on being one of the leading companies in consulting and information technology in Saudi Arabia.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Translate business needs into clear technical requirements.
• Collaborate with stakeholders, product owners, and development teams.
• Support solution design, validation, and user acceptance testing.
• Ensure requirements traceability throughout the project lifecycle.
• Evaluate business processes, identify areas for improvement, and develop optimized solutions.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.

Requirements:

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Strong understanding of business processes, systems, and data analysis techniques.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor’s degree in Business Administration, Information Systems, or related field.

Join TAWANTECH as a Business Analyst - Open Banking!
As a vital part of our financial technology solutions team, the Business Analyst will play a crucial role in analyzing business requirements and supporting open banking initiatives. You will collaborate with product, technology, compliance, and external partners to facilitate secure data sharing and API-based financial services.

Key Responsibilities:

• Gather and document business and functional requirements for open banking solutions.
• Act as a bridge between business stakeholders, IT teams, and third-party providers.
• Analyze open banking use cases, customer journeys, and API requirements.
• Ensure alignment with open banking regulations, consent management, and data privacy.
• Support API onboarding, testing, and implementation activities.
• Assist in process improvements and digital transformation initiatives.

Requirements:

• Minimum 4 years of experience as a Business Analyst in banking or fintech.
• Strong understanding of open banking concepts, APIs, and data flows.
• Experience working with regulatory frameworks (* SAMA, PSD2, Open Banking standards).
• Strong documentation, communication, and stakeholder management skills.

Role Summary:
The Business Analyst is responsible for analyzing client services, capturing detailed business and functional requirements, and translating them into structured requirements, use cases, and high-level flows for AI delivery teams. The role acts as the primary bridge between business needs and AI implementation.

Key Responsibilities:

• Work closely with clients to understand business processes, services, and end-to-end customer journeys.
• Gather, analyze, and document detailed business and functional requirements.
• Prepare and maintain key requirement artifacts, including Business Requirements Documents (BRDs), Use Case Documents and Conversational Flow Diagrams.
• Translate requirements into clear user stories, use cases, and acceptance criteria.
• Design high-level conversational flows for use cases (logic, paths, and scenarios).
• Identify and document required integrations (APIs, Webhooks, data sources) from a requirements perspective.
• Act as the main point of clarification for AI Delivery Engineers during implementation.
• Support UAT activities by validating implemented use cases against.
• Manage requirement changes and ensure alignment with scope and stakeholders.
• Ensure all delivered solutions align with client expectations and platform capabilities.

Required Qualifications:

• Saudi National.
• Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.
• 3+ years of experience in business analysis, digital transformation, or conversational AI projects.
• Strong experience in requirements gathering, documentation, and stakeholder management.
• Solid understanding of integrations, APIs, and system dependencies.
• Excellent communication, documentation, and presentation skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Fluent in Arabic and English.

Role Overview:
The Business Analyst will bridge the gap between our business stakeholders and development teams. This onsite role involves gathering, analyzing, and translating business requirements into functional specifications, while also taking ownership of testing activities to ensure the software we deliver is of the highest quality. The ideal candidate will be adept at both business analysis and software testing, with a deep understanding of financial software applications and methodologies.

Key Requirements:

• Technical and Functional Skills:
  • Domain Knowledge: Experience in the financial services industry, particularly with portfolio management systems or investment platforms.
  • Financial Software Knowledge: Solid understanding of investment management, portfolio management, trading, or asset management systems. Familiarity with Advent Geneva is a must.
  • Business Analysis: Strong experience in gathering, analyzing, and documenting business requirements. Proficient in creating functional specifications, user stories, and process models.
  • Testing Expertise: Experience in writing and executing functional, regression, integration, and UAT test cases. Familiarity with test automation tools (*, Selenium, QTP, or similar) is a plus.
  • SQL & Database Testing: Proficiency in querying databases using SQL to validate data correctness and perform data-driven testing.
  • Tools & Technologies: Comfortable with bug tracking tools (*, Jira), version control systems (*, Git), and other testing tools (*, Postman for API testing).
• Soft Skills:
  • Strong analytical thinking and problem-solving capabilities.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex ideas to both technical and non-technical stakeholders.
  • Ability to handle multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
  • Collaborative team player with a proactive and solution-oriented mindset.
  • Detail-oriented with a focus on delivering high-quality results.
  • Ability to work independently and take ownership of tasks from start to finish.
• Experience: 5+ years of experience in business analysis, testing, or a combination of both in Advent Geneva system.

Join Our Team as a Business Analyst - Research and Insights!

New Metrics is a leading experience management consultancy, supporting organizations in end-to-end transformations in Customer Experience (CX), Employee Experience (EX), Brand Experience (BX), and Product Experience (PX). We build real-time insight engines to empower our clients to take human-centric and data-driven actions.

About the Job:
We are seeking a dynamic Business Analyst to join our Research and Insights team. The ideal candidate will support the design and analysis of CX and EX journeys, gather and analyze data, support the design of journey improvements, contributing to overall project documentation, and participating in workshops. This role demands a results-driven mindset, problem solving skills and high accountability. The candidate must excel in communication and project management, and embody our company culture.

Your Main Duties Will Include:

• Data Gathering & Analysis: Collect and analyze data related to employee experiences and feedback, using analytical tools to identify trends and insights.
• EX/CX Journey Mapping: Assist in the design and continuous refinement of employee journey maps to improve the overall employee experience.
• Reporting & Presentations: Prepare detailed reports, presentations, and insights for key stakeholders, ensuring clarity and actionable recommendations.
• Collaboration & Knowledge Sharing: Collaborate closely with team members to achieve project goals, share knowledge, and contribute to the development of the team's intellectual assets.
• Accountability: Commit to project deadlines and deliver work with minimal need for revisions, while ensuring expected outcomes are communicated effectively to the engagement manager.
• Internal Contributions: Contribute to internal research, thought leadership, and the development of intellectual property within the EX/CX domain.
• Business Development: Support the development of proposals and sales presentations under the guidance of senior team members.

What We Expect From You:

• Excellent verbal and written communication skills in both Arabic and English.
• Experience in data analysis, preferably in Employee Experience or Human Resources.
• Proficiency in data analysis tools and software.
• Strong analytical skills and the ability to creatively solve complex problems.
• Bachelor’s degree in engineering, business administration or a related field.

What You Can Expect From Us:

• Exceptional trust based culture that fosters inclusion, creativity, and innovation.
• Collaboration with a passionate and high-performing team.
• Exposure to a global brand known for its commitment to excellence.
• A comprehensive focus on flexibility, wellness, and result orientation.
• Equal opportunities for growth and development.

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management!

Join Our Team as a Business Analyst - SME Focus!

Are you a proactive and analytical Business Analyst with a strong understanding of SME environments and core business functions? At Huxley, we are looking for talented individuals like you to help drive business value by translating SME needs into clear, structured, and actionable requirements in an agile and collaborative environment.

Requirements:

• 4+ years of experience as a Business Analyst
• Strong background working with SMEs and core business functions
• Proven experience in business process analysis and optimization
• Demonstrated ability to gather, document, and manage business requirements
• Strong experience engaging with and managing multiple stakeholders
• Ability to translate business needs into clear functional documentation
• Excellent communication and presentation skills; Arabic speaking preferred

Key Competencies:

• Strong analytical and critical-thinking skills
• Deep understanding of SME operational and business challenges
• High attention to detail with a structured approach to problem-solving
• Strong interpersonal and stakeholder management capabilities
• Ability to work effectively in fast-paced, cross-functional environments

Responsibilities:

• Collaborate with SME stakeholders to gather, analyze, and document business requirements
• Conduct business process analysis to identify gaps, inefficiencies, and improvement opportunities
• Translate business needs into clear functional requirements and documentation
• Facilitate workshops, interviews, and working sessions with business users
• Act as a bridge between business stakeholders and delivery teams
• Support the definition and prioritization of business requirements aligned with business objectives
• Ensure requirements are clearly understood and accurately implemented

Join Müller's Solutions as a ServiceNow Business Analyst!
We are looking for a passionate professional who will play a vital role in our team by acting as a crucial link between business stakeholders and our technical team. Your contributions will ensure that our ServiceNow solutions effectively cater to business needs and enhance operational excellence.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.
• Conduct process analysis and mapping to pinpoint opportunities for improvement within ServiceNow.
• Translate business requirements into functional specifications for the technical team.
• Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.
• Assist in developing test cases and conduct user acceptance testing (UAT) to validate solutions.
• Provide support and training to users to enhance their understanding of ServiceNow functionalities.
• Monitor and analyze metrics to recommend improvements and enhancements to existing processes.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.
• Strong understanding of ServiceNow functionality and its applications within business processes.
• Excellent analytical skills with a focus on identifying and addressing business needs.
• Proficient with process mapping tools and techniques.
• Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.
• Ability to work collaboratively and manage multiple priorities in a fast-paced environment.
• Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.

Why Join Us:
Opportunity to work with a talented and passionate team, alongside a competitive salary and benefits package. Engage in exciting projects within an innovative work environment.

Join Technology Track as a Senior Business Analyst!
Technology Track (TechTrack) is a fast-growing professional ICT services company in the Middle East, specializing in enabling successful digital transformation for businesses. Our goal is to leverage disruptive technologies to create innovative customer experiences and optimize costs while providing competitive advantages.

Role Overview:
This is a full-time, on-site position based in Riyadh, Saudi Arabia. As a Senior Business Analyst, you will analyze business processes, gather requirements, and develop insights to assist in strategic decision-making. Your collaboration with stakeholders across departments will be vital. Key responsibilities include:

• Documenting functional and technical requirements.
• Identifying opportunities for process improvement and innovation.
• Ensuring that business objectives are achieved efficiently.

Qualifications:
The ideal candidate will possess:

• Strong analytical skills to examine data and provide actionable insights.
• Proficiency in business analysis and developing business requirements.
• Expertise in evaluating and optimizing business processes.
• Excellent communication skills for effective collaboration.
• Experience in change management and project documentation is an advantage.
• Proven ability to work within cross-functional teams and manage multiple priorities.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in a Business Analyst role.

About Almarai:
Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC.

About the Role:
We are seeking a Business Analyst to join our team in Riyadh. The successful candidate will analyze the performance of markets, departments, and business processes at Almarai to provide insights and recommendations for improvements. This role involves:

• Analyzing Almarai’s portfolio linked to channel and customer.
• Conducting competitor analyses on market share, portfolio, sales, and margin.
• Optimizing distribution routes and efficiencies.
• Visualizing large data sets for better decision-making.

Requirements:
The ideal candidate should possess:

• A Master’s degree or equivalent experience in Science, Statistics, Math, or related fields.
• 5+ years of experience in reporting and data analysis, preferably in FMCG markets.
• Advanced skills in Excel, Power BI, and DAX.
• Excellent verbal and written communication skills in English.
• Strong analytical and numerical skills, attention to detail, and a drive for continuous improvement.

Why Join Us?
Almarai offers a competitive salary package, generous leave, medical coverage, discretionary bonuses, and ongoing training and development opportunities.
This is an exciting opportunity to be part of a leading global brand focused on quality and sustainability.