It & Software Jobs in Saudi Arabia

Join SIFA Consulting as a Business Analyst!
Are you passionate about utilizing your analytical skills to drive business improvements? SIFA Consulting is seeking a dedicated Business Analyst to join our team in Al Khobar. As a trusted advisor, we serve organizations at various stages of growth, providing tailored consulting services for operational optimization and strategic goal achievements.

Role Overview
In this full-time position, you will work on-site, collaborating with stakeholders to gather and evaluate business requirements. Your role will include:

• Conducting detailed analysis and creating business process models.
• Preparing comprehensive reports to support strategic objectives.
• Facilitating effective communication between teams for seamless project execution.

Qualifications
To succeed in this role, you should possess the following skills and experience:

• Strong analytical abilities and expertise in business analysis.
• Proficiency in developing Business Requirements and designing efficient processes.
• Excellent communication skills for stakeholder collaboration.
• A Bachelor's degree in Business Administration, Information Systems, or a related field is preferred.
• Familiarity with project management methodologies is an advantage.
• Experience with social media platforms.

We encourage applications from candidates located in the Eastern Province who are ready to contribute to our dynamic consulting environment.

Join Our Team!
We are seeking highly qualified and motivated professionals to join our team across multiple departments at STAR SERVICES LLC. We encourage you to apply if you possess relevant experience and are looking to advance your career.

Open Positions:

• Analyst, Business Development

Qualification & Experience:

• Proven experience in the relevant functional area
• Strong analytical and communication skills
• Ability to thrive in a fast-paced and dynamic environment
• Commitment to delivering high-quality work and contributing to team success

Note: Candidates should be flexible to work in any part of KSA.

Join Our Team at Lucid Motors Middle East!
At Lucid Motors, we are on a mission to create the most advanced and innovative electric vehicles, providing exceptional performance and luxury without compromise. As an IT Helpdesk Technician, you will play a critical role in ensuring our IT operations run smoothly and efficiently.

Key Responsibilities:

• Serve as the first point of contact for technical assistance via various channels.
• Guide users through solutions in person or remotely.
• Troubleshoot hardware and software issues.
• Coordinate hardware repairs and installations as needed.
• Monitor network performance and address basic connectivity issues.

Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2+ years of technical support experience, preferably in a corporate environment.
• Strong knowledge of ITSM, ITIL standards, and ticketing systems.
• Excellent communication skills and the ability to collaborate with IT teams.
• Proficient in Windows/Mac OS and Microsoft Office Suite.

Our company offers a wide range of competitive benefits, including medical, dental, vision, and retirement plans. If you are driven to create a better, more sustainable future, we encourage you to apply and be part of our innovative team!

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

As an Associate Business Analyst, you will be responsible for identifying and understanding customers' business issues and processes, defining and documenting customer needs, and providing functional requirements and expertise for translating these needs into SITA solutions across different portfolios.

WHAT YOU’LL DO:

• Be the primary interface for salespersons to support customers’ engagements on technical & commercial matters.
• Analyze and document customer requirements and business process.
• Work with customers to understand their business models and develop sound technical solutions to meet their requirements.
• Provide comprehensive information on SITA products through meetings and workshops.
• Build business cases to ensure SITA’s profitability.
• Perform basic data analysis and reporting.
• Collaborate with project managers for effective project implementation.
• Support strategic initiatives with the marketing and innovation teams.

ABOUT YOUR SKILLS:

• Native Arabic Speaker & fluent in English.
• 3 years of experience in business analysis.
• Aviation Industry Experience.
• Analytical Thinking and Problem Solving.
• Bachelor’s degree in Computer Science, Mathematics or Engineering.
• Excellent written and verbal communication skills.
• Knowledge of Microsoft Office tools.

WHAT WE OFFER:

• Flex Week: Work from home up to 2 days/week.
• Flex Day: Make your workday suit your life.
• Professional Development opportunities.
• Inclusive work environment.

Join ArcelorMittal Tubular Products Al-Jubail as a Lead Analyst, Business Planning!
In this pivotal role, you will be instrumental in shaping our company's future by developing long-range market forecasts and providing strategic insights that guide corporate decision-making and investments. As part of a team dedicated to excellence, your contributions will be vital for our 10-year corporate planning process.

Key Responsibilities:

• Lead the preparation and continuous refinement of the 10-Year Strategic and Business Plan.
• Analyze macroeconomic, geopolitical, and market trends within MENA and GCC to identify business risks and opportunities.
• Prepare and present strategic insights to executive leadership, articulating assumptions and potential impacts.
• Build and maintain a strategic planning database integrating external data and internal insights.
• Collaborate with senior leadership and external consultants to ensure strategic alignment.
• Monitor changes in geopolitical and market landscapes and evaluate their implications.
• Facilitate executive discussions to refine planning assumptions.
• Integrate planning outputs with financial, operational, and investment strategies.

Qualifications:
Your educational background should include a Bachelor’s degree in Engineering, Business, Economics, or a related field.

Experience:

• A minimum of 4 years in market research, pricing, or business/market intelligence.
• Strong analytical skills with the ability to interpret complex data and forecasting methodologies.
• Proficiency in Excel, Power BI, and data visualization tools.

Join us in driving innovation and excellence at ArcelorMittal Tubular Products Al-Jubail, where quality, reliability, and innovation are at the heart of everything we do.

Join Our Team as an IT Support Technician!
Widen the Net, a prominent staffing and recruiting firm, is seeking an IT Support Technician to join our client's growing Riyadh office, part of a leading global social media platform with over 6500 employees worldwide.

About the Job:
As an IT Support Technician, you will play a crucial role in managing IT services delivery on-site. Your responsibilities will include:

• Troubleshooting and managing Windows OS, Mac OS, and Linux OS environments.
• Handling IT network issues, Active Directory (AD), Office 365, and digital workspace technologies such as Okta, Atlassian, and Google Workspace.
• Addressing tickets backlog, analyzing issues, and following up with end users. Escalating technical issues and providing solutions.
• Building relationships with third-party software and hardware vendors.
• Documentation of processes and solutions.

Requirements:
To succeed in this role, you should have:

• A minimum of 2 years' experience in IT support or service desk roles.
• Proficiency in troubleshooting Mac OS and Windows operating systems.
• Experience with MDM tools like JAMF or Intune.
• Familiarity with Google Workspace, Okta, and Atlassian is a significant advantage.
• Excellent client-facing skills and problem-solving abilities.
• Fluency in English.

This is a full-time position with a contract lasting initially 12 months (5 days a week, standard business hours) until the end of 2026, with the potential for annual extensions. The role offers a salary of up to 11,000 SAR per month, depending on experience, and includes work permit sponsorship.

We look forward to your application if you can start on the 4th of January!

Your Role: As an IT Onsite Technician at Hemmersbach, you will play a critical role in providing local and remote desktop support for our clients. You will get the opportunity to work with leading companies in the IT industry and be a part of a social purpose organization that contributes positively to the community.

Your Responsibilities:

• Providing day-to-day local/remote desktop support.
• Handling inbound calls and answering questions.
• Troubleshooting and documenting hardware, software, and application issues in a ticketing system.
• Coordinating repairs with vendors such as Hp, Dell, and Xerox.
• Replacing machines for users and troubleshooting LAN/Wi-Fi issues.
• Providing Smart Hands support for network and data center devices.
• Deploying and reinstalling machines using JAMF/Intune/SCCM.
• Setting up or relocating workstations.

Your Skills:

• Relevant IT experience.
• Strong relationship-building abilities.
• Excellent time management skills.
• Proficiency in English (minimum B2).
• Experience in operating systems, applications, and hardware installation/troubleshooting.
• Good communication skills for vendor coordination and escalations.

Join Our Team as a Senior Business Analyst!
At Systems Arabia, we are dedicated to bridging the gap between business needs and technology solutions. We are currently seeking a Senior Business Analyst who will play a pivotal role in leading requirements gathering, process analysis, and stakeholder communication to ensure successful project delivery.

Key Responsibilities:

• Lead and facilitate detailed business requirements gathering sessions with stakeholders.
• Analyze and document business processes, workflows, and systems to identify areas for improvement.
• Translate business needs into clear, actionable requirements and user stories.
• Collaborate closely with Delivery managers, developers, and QA teams to ensure solutions meet business objectives.
• Manage stakeholder expectations and provide regular project status updates.
• Ensure compliance with organizational policies and regulatory requirements.

Qualifications:

• Bachelor’s degree in Computer science, Information Systems, or related field.
• 7-8 years of experience as a Business Analyst, with at least a year in a senior or lead role.
• Strong understanding of business process modeling, requirements management, and SDLC methodologies.
• Experience working with ERPs & government projects.
• Experience with Agile and Waterfall project methodologies.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency with analysis and project tools (*, DevOps, MS Visio).
• Ability to analyze complex problems and deliver practical solutions.
• Strong organizational skills and attention to detail.
• Certification such as CBAP, PMI-PBA, or equivalent.
• Must be willing to work onsite in the Kingdom of Saudi Arabia.
• Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.

Join Jouna Company as an E-commerce Manager
We are looking for a dedicated E-commerce Manager to oversee and enhance the performance of our e-commerce platform. This role is vital for ensuring seamless daily operations, from order processing to product management.

Key Responsibilities:

• Manage daily operations including order receiving, payment processing, and shipping coordination.
• Ensure website performance and responsiveness for an exceptional user experience.
• Coordination with warehouse and production to update product availability on the website.
• Supervise product addition, removal, and price updates.
• Work with marketing to improve interface and apply promotional campaigns.
• Coordinate with IT to ensure secure online transactions.
• Prepare sales reports and analyze customer behavior trends.
• Provide customer support and maintain communication regarding order status.
• Regularly evaluate employee performance and supervise training programs.
• Lead a multicultural team toward shared business objectives.

About Jouna Company:
Founded in 2008, Jouna Company specializes in the production of high-quality baked goods and sweets, adhering to the highest standards of quality and innovation. Join us in delivering fresh and healthy products to our customers.

Join EjadTech as a Senior Business Analyst
We are seeking a highly skilled Senior Business Analyst to lead our business analysis activities, drive process improvement, and ensure high-quality product delivery within an Agile environment. The ideal candidate will play a crucial role in translating business needs into clear requirements while collaborating with our development teams and stakeholders throughout the product lifecycle.

Key Responsibilities

• Lead end-to-end requirements gathering through workshops, interviews, and stakeholder engagement.
• Analyze and document requirements using user stories, use cases, and functional specifications.
• Conduct business process analysis (As-Is / To-Be) and model workflows using BPMN or similar tools.
• Perform gap analysis and recommend solutions based on impact, value, and feasibility.
• Analyze business and product data to generate insights and support decision-making.
• Conduct impact analysis for proposed changes and ensure alignment across teams.
• Prepare and lead User Acceptance Testing (UAT), including test scenarios and results documentation.
• Develop and maintain key documents such as BRD, SRS, and process maps with high standards of clarity and quality.

Collaboration & Delivery

• Work closely with development teams to clarify requirements and support sprint activities.
• Ensure continuous alignment between business needs and technical implementation.
• Provide regular updates and reports to stakeholders and ensure expectations are managed effectively.

Process Improvement

• Identify opportunities to optimize processes and enhance business analysis practices.
• Contribute to continuous improvement within the Agile framework.

Qualifications

• Bachelor’s degree in Business, IT, or related field.
• 5+ years of experience in business analysis within Agile teams.
• Strong experience in process modeling, requirements documentation, data analysis, and UAT.
• Excellent analytical, communication, and problem-solving skills.
• Ability to work under pressure and adapt to fast-changing environments.

Join Torry Harris Integration Solutions as a Business Analyst!
We are looking for a passionate Business Analyst to be part of our Riyadh office, where you will explore AI and propose creative alternatives for digital user journeys.

About Torry Harris:
Torry Harris Business Solutions has been a leader in integration-led digital enablement and transformation for over twenty-five years. We operate in Riyadh since 2002, providing innovative integration solutions, API management, and digital transformation services.

Role Overview:
As a Business Analyst, you will:

• Gather business requirements and assess key performance parameters.
• Understand benefits to clients from digital transformation.
• Engage with customers in a pre-sales capacity using AI tools for market research and solution modeling.
• Deliver insights-driven thinking to optimize business outcomes.

Your Profile:
We are looking for candidates with:

• A minimum of 5 years of experience in the software industry.
• Proven experience in interacting with business users to define requirements.

What We Offer:
You will have the opportunity to:

• Collaborate with C-Suite leaders across top-tier government agencies and enterprises in the Middle East.
• Play a pivotal role in the region's digital transformation.
• Innovate by integrating AI into real-world scenarios.

Join Help AG as an IT Technician!

Help AG is looking for a dedicated and detail-oriented IT Technician to support our on-site IT operations. This position includes assisting with hardware installation, configuration, and maintenance, focusing on crucial field activities such as:

• Conducting location site surveys and documenting complete device inventories.
• Assisting with the physical preparation and installation of IT equipment, including rack mounting and cabling.
• Performing cabling, labeling, and patch management tasks.
• Supporting the installation and basic configuration of IT equipment under supervision.
• Participating in functional testing to validate site readiness and performance.

In this role, you will also maintain documentation and ensure adherence to health and safety standards throughout all activities.

Qualifications and Skills:
To be successful in this role, you should possess:

• A diploma or bachelor’s degree in IT, Computer Engineering, or a related field.
• 1-3 years of experience in IT support, field services, or system installation.
• Hands-on experience with server and network hardware setup.
• Basic understanding of operating systems and virtualization.
• Strong attention to detail and organizational skills.
• Ability to travel frequently to various sites.
• Good communication and teamwork abilities.
• Arabic language proficiency is preferred.

Benefits:
We offer a range of benefits to our employees, including:

• Health insurance with one of the leading global providers.
• Career progression opportunities through challenging projects.
• Employee engagement and wellness campaigns throughout the year.
• Excellent learning and development opportunities.
• An inclusive and diverse working environment.
• Flexible/Hybrid working options.
• Annual flight tickets to your home country.

Join Us as a Senior Business Analyst - CRM!

We invite experienced professionals to become a part of Datamatics Technologies, located in Riyadh, Saudi Arabia. This critical role serves as a vital link between Business Units and IT, focusing on the analysis, articulation, and documentation of CRM-related business requirements.

Key Responsibilities:

• Analyze and develop a clear understanding of submitted business requirements.
• Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders.
• Conduct detailed elicitation sessions to capture all necessary information for CRM enhancements or change requests.
• Evaluate existing business processes, identify gaps, and propose improvements.
• Prepare comprehensive documentation including Business Requirement Documents (BRD), User Stories, and Process Flows.
• Support the IT Project Manager during System Integration Testing.
• Perform impact assessments for proposed changes.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7–8 years of proven experience as a Business Analyst, preferably in CRM or IT roles.
• Excellent documentation and requirement-gathering skills.
• Strong analytical and problem-solving capabilities.
• Ability to communicate effectively in English.

We offer a challenging environment with opportunities for personal and professional growth. Apply now to be part of our transformative journey in the IT services sector.

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Job Announcement – Order Preparation Supervisor

Bilo Store announces the availability of the position of “Order Preparation Supervisor” in a fully female work environment, according to the following details:

Job Title

Order Preparation Supervisor

Job Responsibilities
• Preparing orders and ensuring their quality before delivery.
• Working on Canva to make the necessary modifications and designs.
• Using printing and cutting devices and arranging the materials required for orders.
• Coordinating and finalizing orders.
• Delivering orders to representatives and following up on their exit process.

Job Requirements
• Education: Secondary school minimum.
• Ability to work on simple design programs (especially Canva).
• Experience with the Z platform is preferred.
• Preference for residents of northern Riyadh (Al-Narjis, Al-Arid, Khuzam).
• Working for 6 days a week.
• Fully female work environment.

Salary

4000 Riyals per month
The job is without insurance.

Working Hours
• Before Ramadan: from 10 AM to 5 PM (6 days a week).
• During Ramadan: from 8 PM to 2 AM (6 days a week).

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Join Sumerge as a Staff Business Analyst and be part of a team dedicated to delivering innovative business solutions.

At Sumerge, we prioritize our customers by creating effective and efficient solutions based on their needs, utilizing the latest technological advancements. As a key member of the project delivery team, you will closely collaborate with customers, engineers, and sales teams, acting as a crucial link between the technical and business realms.

Responsibilities:

• Use Business Analysis techniques to capture business and end user requirements.
• Act as the product owner.
• Collaborate with the technical team to develop business and technical requirements.
• Analyze and model the business domain to create a complete picture of workflows and technical requirements.
• Serve as a liaison between stakeholders and users.
• Ensure programs meet business/user requirements by monitoring software development progress.
• Define the business problems and primary objectives of new projects.
• Identify and validate key business requirements.
• Determine approaches to improve business usability, performance, and integrity of the software.
• Coach team members to achieve their goals and develop necessary skills.

Requirements:

• Bachelor's degree in Computer Science/Engineering.
• Minimum of 5 years of relevant experience in Software Development/Business Analysis.
• Preference will be given to Saudi nationals in line with Saudization initiatives.

About Sumerge:
Sumerge is a leading technology company focused on transforming organizations through innovative solutions. With over two decades of experience, we partner with forward-thinking organizations across various sectors including banking, government, and telecommunications to deliver strategic and effective solutions.

Join Emdad By Elm as a Business Analyst!
We are seeking a skilled Business Analyst to play a crucial role in understanding and defining configuration specifications and business requirements. This position is vital for optimizing integrations and driving informed business decisions.

Key Responsibilities:

• Define and document configuration specifications and business requirements to ensure clarity and alignment.
• Conduct thorough quality assurance to validate project deliverables against business needs.
• Establish, own, and develop relationships with partners to enhance integration processes.
• Communicate key insights and findings to the product team for informed decision-making.
• Analyze data to draw actionable business-relevant conclusions and present findings clearly.

Required Skills:

• Strong analytical skills to interpret complex data sets and provide strategic recommendations.
• Excellent problem-solving skills with a proactive and results-oriented mindset.
• Exceptional interpersonal skills to foster partnerships and team collaboration.
• Ability to adapt to changing priorities in a fast-paced environment.

Job Requirements:

• A degree in IT, Computer Science, or a relevant field.
• Minimum of 2 years of experience in Business/Systems Analysis or Quality Assurance.
• Proven skills in eliciting requirements and testing methodologies.
• Experience with data analysis, visualization techniques, and reporting tools.
• Strong written and verbal communication, including technical writing capabilities.