img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeRemote
LocationLocationRiyadh
Join Müller's Solutions as a ServiceNow Business Analyst!
We are looking for a passionate professional who will play a vital role in our team by acting as a crucial link between business stakeholders and our technical team. Your contributions will ensure that our ServiceNow solutions effectively cater to business needs and enhance operational excellence.

Key Responsibilities:
  • Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.
  • Conduct process analysis and mapping to pinpoint opportunities for improvement within ServiceNow.
  • Translate business requirements into functional specifications for the technical team.
  • Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.
  • Assist in developing test cases and conduct user acceptance testing (UAT) to validate solutions.
  • Provide support and training to users to enhance their understanding of ServiceNow functionalities.
  • Monitor and analyze metrics to recommend improvements and enhancements to existing processes.

Requirements:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum of 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.
  • Strong understanding of ServiceNow functionality and its applications within business processes.
  • Excellent analytical skills with a focus on identifying and addressing business needs.
  • Proficient with process mapping tools and techniques.
  • Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.
  • Ability to work collaboratively and manage multiple priorities in a fast-paced environment.
  • Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.

Why Join Us:
Opportunity to work with a talented and passionate team, alongside a competitive salary and benefits package. Engage in exciting projects within an innovative work environment.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Business Analyst

📣 Job AdNew

Corebridge Financial

Full-time
Join Corebridge Financial as a Senior Business Analyst
At Corebridge Financial, we believe action is everything. We partner with financial professionals and institutions to help individuals take control of their financial futures. We're looking for a detail-oriented Senior Business Analyst to enhance our digital platforms within our New Business Digital Team.

About The Role
The Senior Business Analyst will play a critical role in improving the quoting and application process for our life insurance products. You will collaborate with cross-functional teams to gather insights, translate them into actionable specifications, and work closely with technical teams to ensure seamless implementation.

Responsibilities:
  • Gather input on product features and regulatory requirements.
  • Translate complex inputs into business specifications.
  • Collaborate with technical teams and assist with testing.
  • Create user stories and manage them in JIRA.
  • Monitor industry trends to recommend process enhancements.

Qualifications:
  • Bachelor’s degree with 2-5 years of experience in Finance or Life Insurance.
  • Strong knowledge of life insurance products and regulatory environments.
  • Excellent analytical, communication, and problem-solving skills.
  • Proficient in MS Office applications including Excel, Word, and PowerPoint.

Compensation:
The anticipated salary range for this position is SR 262,500 annually. This position includes eligibility for a discretionary bonus and comprehensive benefits.

Why Corebridge?
We prioritize the health and well-being of our employees with a range of medical and wellness benefits, retirement savings options, volunteer time off, and paid time off.
Join us in our mission to make a significant impact in the lives of our customers!

breifcase2-5 years

locationRiyadh

Remote Job
1 day ago