Business Analyst📣 Job Ad

Join Müller's Solutions as a ServiceNow Business Analyst!
We are looking for a passionate professional who will play a vital role in our team by acting as a crucial link between business stakeholders and our technical team. Your contributions will ensure that our ServiceNow solutions effectively cater to business needs and enhance operational excellence.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.
• Conduct process analysis and mapping to pinpoint opportunities for improvement within ServiceNow.
• Translate business requirements into functional specifications for the technical team.
• Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.
• Assist in developing test cases and conduct user acceptance testing (UAT) to validate solutions.
• Provide support and training to users to enhance their understanding of ServiceNow functionalities.
• Monitor and analyze metrics to recommend improvements and enhancements to existing processes.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.
• Strong understanding of ServiceNow functionality and its applications within business processes.
• Excellent analytical skills with a focus on identifying and addressing business needs.
• Proficient with process mapping tools and techniques.
• Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.
• Ability to work collaboratively and manage multiple priorities in a fast-paced environment.
• Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.

Why Join Us:
Opportunity to work with a talented and passionate team, alongside a competitive salary and benefits package. Engage in exciting projects within an innovative work environment.

About Almarai:
Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC.

About the Role:
We are seeking a Business Analyst to join our team in Riyadh. The successful candidate will analyze the performance of markets, departments, and business processes at Almarai to provide insights and recommendations for improvements. This role involves:

• Analyzing Almarai’s portfolio linked to channel and customer.
• Conducting competitor analyses on market share, portfolio, sales, and margin.
• Optimizing distribution routes and efficiencies.
• Visualizing large data sets for better decision-making.

Requirements:
The ideal candidate should possess:

• A Master’s degree or equivalent experience in Science, Statistics, Math, or related fields.
• 5+ years of experience in reporting and data analysis, preferably in FMCG markets.
• Advanced skills in Excel, Power BI, and DAX.
• Excellent verbal and written communication skills in English.
• Strong analytical and numerical skills, attention to detail, and a drive for continuous improvement.

Why Join Us?
Almarai offers a competitive salary package, generous leave, medical coverage, discretionary bonuses, and ongoing training and development opportunities.
This is an exciting opportunity to be part of a leading global brand focused on quality and sustainability.

Join Tata Consultancy Services as a Business Analyst

Tata Consultancy Services (TCS) is a leading IT services, consulting, and business solutions organization, with a rich history of partnering with major businesses globally for over 50 years. We take pride in our consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services, delivered through our unique Location Independent Agile™ delivery model.

Role Overview:
We are looking for a knowledgeable Business Analyst with a strong domain expertise in Real Estate/Projects. You will be responsible for solution design and relationship management while leading functional aspects of our projects.

Key Responsibilities:

• Provide support for our global customers, ensuring high customer satisfaction.
• Lead the design of solutions tailored to client needs.
• Communicate effectively with teams and stakeholders, ensuring clear understanding of project goals.

Qualifications:

• Strong domain expertise in Real Estate/Projects.
• Experience in managing larger user bases.
• Exceptional verbal and written communication skills.
• Proven track record in relationship management.
• Ability to work collaboratively as a part of a team.

We thank you for your interest in this position. We will carefully review your application and contact you if we think you are a good fit for our team.

Application Deadline: January 31, 2026