Branch Manager Wholesale Store Jobs in Riyadh

• Manage and direct the team to achieve sales targets.
• Supervise service quality and customer satisfaction.

• Nationality: Saudi.
• Experience: More than three years in retail sales.

• Manage daily boutique operations and customer service
• Handle WhatsApp orders and client communication professionally
• Coordinate with delivery drivers and suppliers for smooth order fulfillment
• Follow up with customers and manage special floral requests
• Oversee inventory, flower stock, and boutique supplies
• Monitor sales, invoices, and daily cash handling
• Ensure boutique presentation and service quality standards
• Support social media coordination and promotional activities

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

About the Role

CHANEL continues its pursuit of excellence in a demanding and constantly evolving work environment. Etoile Group is looking for a specialized and experienced Boutique Manager to manage the CHANEL boutique in Riyadh, Saudi Arabia. As an ambassador for the brand and a guarantor of excellence, you will be responsible for driving business growth, leading the team, fostering customer loyalty, ensuring compliance with the brand's business strategy, and enhancing the brand's image.

Key Tasks and Responsibilities

• Manage the boutique team, including recruitment, leadership, training, and performance evaluation.
• Oversee the organization and efficiency of the team, monitor individual and collective goals, encourage teamwork, and promote knowledge and experience sharing.
• Lead and coordinate all boutique activities in line with the brand's strategy and objectives.
• Ensure a clear understanding and effective implementation of the business strategy within the boutique.
• Control, monitor, share, and report on business and financial performance indicators and budget related to boutique performance.
• Develop and coordinate sales efforts to achieve business objectives in line with the budget and defined business plans.
• Analyze sales data to identify best-selling and worst-selling products, and implement appropriate corrective actions.
• Ensure consistency of the product assortment within the boutique.
• Purchase new collections for the boutique in accordance with brand guidelines and the allocated budget (OTB).
• Take full responsibility for the customer experience, ensuring excellence in customer service in line with brand standards and creating a unique experience for each customer.
• Support the sales team on the shop floor.
• Strongly encourage teams to manage, utilize, and develop the customer database.
• Ensure the retail space is maintained in excellent condition and strict adherence to Visual Merchandising guidelines.
• Effectively manage inventory and implement control procedures to forecast and minimize discrepancies.
• Ensure proper implementation of the boutique charter and all boutique procedures, including cash handling, inventory management, staff affairs, and security.
• Represent the boutique internally and externally, participating in promotional activities and internal projects.

Qualifications and Requirements

• Postgraduate degree required.
• A minimum of 4 years of boutique management experience is essential.
• Strong knowledge of the luxury goods industry with a fashion sense that aligns with the CHANEL brand.
• A genuine passion for fashion, including design, materials, and fabrics.
• Excellent interpersonal, communication, and organizational skills.
• A strong analytical approach is crucial for success in this role.

Required Skills

• Team Management
• Business Development
• Customer Loyalty
• Sales Strategy
• Financial Reporting
• Budget Management
• Sales Analysis
• Purchasing
• Product Assortment
• Customer Experience
• Customer Service Excellence
• Customer Database Management
• Visual Merchandising
• Inventory Management
• Boutique Operations
• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Analytical Approach

Work Environment and Location

This position is for a CHANEL Boutique Manager at Etoile Group in Riyadh, Saudi Arabia. This is a full-time role.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

We are looking for a practical person in Nares to bear responsibility for contributing to the management and operation of daily branch activities, following up on workflow and organizing operations to help stabilize operations and improve service quality.

The operations manager will be the person following up on daily operations, which includes:

1. Following up on employees
2. Following up on orders, preparation, and delivery
3. Following up on invoice registration and ensuring that they are entered and organized correctly
4. Submitting operational and financial reports
5. Following up on collections and payments
6. Following up on inventory and suppliers
7. Submitting operational and financial reports
8. Following up on service quality and customer experience
9. Solving daily operational problems
10. Contributing to the development and organization of work and improving performance

We are looking for a person:

• A leadership person
• Practical and organized.
• Can handle work pressure.
• Has monitoring and management skills.
• Proficient in using Excel.
• Preferably with 3 years or more of experience in similar activities.

Benefits

• Incentives and commissions linked to performance.
• Opportunity for growth and development.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

NANCO Group is seeking a motivated and experienced Warehouse Manager to oversee all warehouse operations within the fleet division. This role is responsible for the efficient management of vehicle spare parts, consumables, and company assets, directly supporting fleet readiness and business continuity. The position requires maintaining operational efficiency, ensuring inventory accuracy, upholding safety and quality standards, and optimizing warehouse resource utilization.

Key Responsibilities

• Manage daily warehouse operations to ensure a smooth workflow.
• Supervise the storage, classification, and organization of spare parts and materials according to approved standards.
• Oversee receiving, storage, and dispatch processes in line with best practices.
• Ensure the warehouse is maintained in a clean, safe, and compliant manner with company standards.
• Monitor inventory levels and ensure the accuracy of stock records.
• Conduct periodic and annual stock counts and reconcile discrepancies.
• Track slow-moving and obsolete inventory and recommend corrective actions.
• Maintain optimal stock levels and define reorder points to ensure adequate supply.
• Support fleet operations by ensuring the timely availability of spare parts and consumables.
• Monitor material utilization and coordinate with relevant departments to ensure operational readiness.
• Ensure the proper handling and tracking of company assets stored within the warehouse.
• Prepare periodic reports related to warehouse performance and inventory status.
• Analyze inventory trends and operational performance indicators to identify areas for improvement.
• Provide insights to management to support informed decision-making.
• Supervise warehouse staff, including storekeepers and assistants, assigning tasks and monitoring performance.
• Ensure productivity targets are achieved by the warehouse team.
• Train and develop team members on warehouse procedures, safety standards, and operational best practices.
• Ensure compliance with all health, safety, and regulatory requirements.
• Maintain adherence to company policies and quality standards.
• Identify and implement process improvements to enhance efficiency and reduce operational costs.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• A minimum of 5 years of experience in warehouse management, preferably within automotive or fleet environments.
• Proven leadership and team management capabilities.
• Strong analytical, organizational, and problem-solving skills.
• Excellent reporting and communication skills.
• Ability to work under pressure and manage priorities effectively.
• Ability to join immediately or within a short notice period.

Required Skills

• Proficiency in Warehouse Management Systems (WMS) and ERP Systems.
• Strong leadership and team management abilities.
• Excellent analytical, organizational, and problem-solving skills.
• Effective reporting and communication skills.
• Proficiency in Microsoft Office applications, particularly Excel.

Work Location and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Experience in transportation, logistics, or field operations is considered an advantage.