Join Our Team as a Waiter at Jayasom Wellness Resort Amaala!We are looking for a dedicated and professional Waiter to enhance our guests' experience in a luxury setting. As a member of our team, you will assist guests across all Gourmet Service areas, ensuring that all service standards are met and expectations exceeded.
Key Operational Responsibilities:- Participate in daily briefings and maintain open, effective communication with the team.
- Build warm, professional relationships with guests to ensure outstanding satisfaction.
- Deliver high-level gourmet service in line with Jayasom Amaala service standards.
- Maintain strong knowledge of food and beverage offerings, allergens, guest preferences, and wellness requirements.
- Operate the Micros POS system accurately as per assigned responsibility level.
- Ensure proper guest greeting, table setup, order accuracy, and timely food delivery.
- Handle guest requests and complaints promptly, courteously, and professionally.
- Ensure compliance with hygiene, cleanliness, and sanitation standards across all service areas.
- Support inventory control, daily operational reports, and special guest arrangements.
- Stay updated on service and culinary trends and share feedback with leadership.
Job Requirements:- BA in Hotel Management or equivalent qualification.
- Previous experience in a similar role within a luxury resort environment, including pre-opening exposure.
- Progressive experience delivering high-quality service standards.
- Strong knowledge of food regulations, health and safety standards.
- Familiarity with hotel information systems such as Opera, Fidelio, and Micros Symphony.
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