Quality specialist Jobs in Riyadh

About Madeeda Hospitals
Madeeda Hospitals is a healthcare facility in Riyadh with 340 beds, specializing in Non-acute care services. Focused on patient well-being, the hospital offers diverse services such as specialized rehabilitation units, advanced long-term mechanical ventilation, renal dialysis, and mental health support. With a team of world-class professionals, Madeeda Hospitals is committed to delivering the highest standards of quality care.

Role Description
This is a full-time, on-site role for a Quality Specialist based in Riyadh. The Quality Specialist will be responsible for implementing and maintaining quality assurance processes, conducting quality audits, and monitoring compliance with established standards. The role involves:

• Analyzing data
• Preparing reports
• Identifying areas for improvement
• Addressing gaps in quality measures

Collaboration with cross-functional teams and effective communication will be key to ensuring that the hospital maintains its commitment to exceptional healthcare quality.

Qualifications
- Strong background in Quality Control, Quality Assurance, and Quality Auditing
- Proficient in Analytical Skills for data analysis and process improvement
- Effective Communication skills for collaboration with diverse teams
- Familiarity with healthcare standards and compliance practices is a strong advantage
- Detail-oriented and proactive in identifying and implementing solutions
- Bachelor's degree in a relevant healthcare field
- Certifications in quality management like CPHQ or a relevant qualification

Join PIONEER Engineering Consultancy as a Quality Specialist!
We are looking for a dedicated professional to implement and monitor quality assurance and quality control systems within our organization. This is an excellent opportunity to work in a dynamic environment where you can make a significant impact.

Key Responsibilities:

• Develop QA/QC plans
• Conduct inspections and audits
• Ensure ISO compliance
• Prepare quality reports

Qualifications:

• Bachelor’s Degree in Engineering
• Minimum 7 years of experience
• ISO Certification

Join Asl Al Burger as a Quality Specialist!
Asl Al Burger is dedicated to creating authentic Saudi burgers with a commitment to quality, sustainability, and customer satisfaction. We are looking for a passionate Quality Specialist to ensure that our operations meet the highest food safety and quality standards.

Key Duties and Responsibilities:

• Field Audits and Inspections: Conduct scheduled and surprise quality inspections across branches and document findings.
• Food Safety and Hygiene: Ensure proper food storage, preparation, and handling practices are maintained.
• Audits and Reporting: Prepare periodic quality audit reports and propose operational improvements.
• Training and Awareness: Conduct training for supervisors and branch managers on compliance requirements.
• Administrative Compliance: Adhere to approved policies and represent the company during inspections.

Qualifications and Experience:

• A diploma or bachelor’s degree in Food Safety, Quality, Food Science, or related field.
• Minimum of 2 years’ experience in quality or food safety in the food service sector.
• Knowledge of HACCP and local food safety regulations.

Skills and Competencies:

• Strong attention to detail and analytical skills.
• Effective communication and reporting skills.
• Time management and prioritization skills.

We pride ourselves in providing a positive work environment that supports innovation and quality. If you are ready to become a part of our growing team in Riyadh and are excited about food safety and quality assurance, we want to hear from you!

Join Our Team as a Health Quality Specialist!
At Eram Talent, we are dedicated to bridging the gap between skilled professionals and leading companies. We are currently looking for a passionate Health Quality Specialist to enhance our team in Saudi Arabia.

Role Overview:
The Health Quality Specialist plays a critical role in ensuring high standards of quality, compliance, and governance within KAUST Health. This position involves the development and oversight of clinical quality assurance initiatives, adherence to regulatory standards, and collaboration across departments to maintain best practices and accreditation.

Key Responsibilities:

• Support the development and implementation of quality, governance, and clinical risk management frameworks.
• Assist in creating and revising policies, procedures, and protocols to meet regulatory and accreditation standards.
• Ensure compliance with JCI, CBAHI, and other accreditation requirements across all departments.
• Conduct and support internal audits, performance assessments, and patient safety walks.
• Analyze audit findings, KPIs, and incident reports to identify trends and areas for improvement.
• Support Root Cause Analysis (RCA) and incident investigation processes.
• Participate in patient safety initiatives and promote a proactive safety culture.
• Provide operational and clinical support to the School Health Office, nursing teams, and relevant committees.
• Engage with internal and external stakeholders to promote quality and contract compliance.
• Oversee and support quality control initiatives at the Family and Child Support Centre (FCSC), including audits and action plans.

Requirements:

• Bachelor’s degree in Nursing or a medical-related specialty.
• Minimum 5 years of relevant healthcare experience.
• At least 3 years in quality, governance, or accreditation-related roles.
• Preferred experience in a healthcare environment in Saudi Arabia.
• Strong knowledge of quality improvement methodologies and clinical governance practices.
• Direct experience with JCI, CBAHI, or other healthcare accreditation processes.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to build effective working relationships across departments and teams.
• Excellent verbal and written English proficiency.

Join Our Team as a Quality Specialist!
Keeta is committed to helping people eat better and live better through our innovative food and consumer product delivery services. Since our inception in 2023, we have been focused on creating value for the communities we serve and enhancing experiences for our customers and courier partners alike.

What You'll Do:

• Evaluation & Monitoring: Systematically monitor and evaluate agent interactions across email, chat, and voice calls. Identify failures and recommend action plans to communicate results.
• Coaching & Feedback: Provide constructive feedback to agents and participate in coaching sessions to enhance skills. Conduct calibration sessions for quality assessment consistency.
• Quality Assurance Contribution: Develop and maintain quality assurance standards, identify performance trends, and support operations as needed.
• Training Support: Work with the training team to identify needs based on monitoring findings and assist in developing training programs.
• Performance Reporting: Present insights to management and generate reports on quality metrics and customer satisfaction.
• Compliance & Best Practices: Ensure compliance with industry standards and promote a culture of quality within customer service.

What We Need From You:

• Proven experience (typically 2+ years) in a quality assurance role or senior agent role in a contact center environment.
• Fluency in Arabic & English; knowledge of Mandarin is a plus.
• Strong understanding of quality assurance methodologies.
• Experience with monitoring interactions and designing scorecards.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with quality monitoring tools and CRM systems.
• Ability to work independently and collaboratively.
• Passion for delivering exceptional customer experience.

Why Join Us?
Be a part of Keeta's journey in shaping operational strategies that drive our success. Collaborate with professionals globally and play a key role in crafting impactful strategies that enhance customer experience. We look forward to having you on our team and embarking on this exciting journey together!

Join Our Team as a Quality Specialist at Calo!
At Calo, we are dedicated to making healthy living easy and accessible. As a Quality Specialist, you will play a crucial role in ensuring that our products meet the highest standards of quality and safety. We are seeking a reliable and detail-oriented individual who is passionate about quality assurance and food safety.

Key Responsibilities:

• Maintain records of quality reports, statistical reviews, and relevant documentation.
• Formulate procedures to inspect and report quality issues.
• Monitor all operations that affect quality.
• Implement preventative measures to prevent health hazards.
• Conduct multiple audits on the production floor and for suppliers.
• Collaborate with other departments to resolve quality and safety issues.
• Inspect procedures throughout the entire production cycle.
• Assure reliability and consistency of production by conducting checks on processes and final outputs.
• Identify quality defects and recommend solutions.
• Train team members on food safety policies and procedures.

Ideal Candidate:
The ideal candidate will hold a Bachelor’s degree in Biotechnology, Pharmacology, Biological Sciences, or any other relevant field. You should possess:

• General knowledge of quality standards and methodologies.
• Excellent communication skills in English.
• Strong attention to detail and analytical problem-solving abilities.
• Ability to promote a food safety culture.

We welcome fresh graduates who are eager to learn and grow within our team. If you are passionate about quality and food safety, we encourage you to apply and be part of our mission to deliver healthy meals to our customers.

About the Role
We are looking for a Quality Control Specialist to ensure that products and processes meet quality standards. You will monitor quality performance, handle quality checks, and support continuous improvement initiatives. The role focuses on inspection, documentation, compliance, and corrective actions.

Responsibilities

• Perform routine inspections and tests on incoming materials, in-process products, and finished goods.
• Record and document inspection results accurately and maintain detailed records.
• Identify defects and deviations from quality standards and report these to the Senior Quality Control Specialist.
• Reject all products and materials that fail to meet quality expectations.
• Collaborate with production staff to address quality issues and provide feedback for improvements.
• Conduct quality audits and resolve any issues arising from them.
• Train and mentor inspectors as needed.
• Ensure the delegation of duties to one of his qualified team members in the event of other team members’ unavailability under the direction of his manager.

Qualifications

• Bachelor’s degree in Food Science, or a related field.
• 1-3 years of experience in Quality Control.
• Good command of the English language.

Introduction:
The Saudi Makyal Laboratories announce their need for a Quality Officer to work in the company's branch in Riyadh. We are looking for a candidate with experience and knowledge in the field of quality to join our dynamic team.

Qualifications and Requirements:

• Knowledge of the requirements of the ISO 17025 standard (theoretical and practical).
• Experience in soil, concrete, and asphalt testing according to international standards ASTM.
• Experience in laboratory accreditation from the Saudi Accreditation Center (preferably someone with prior accreditation with their current company).
• Experience in preparing and setting up all files related to the accreditation system (procedures and related forms).
• Suitable academic qualification (Bachelor's degree in Geological Sciences – Civil Engineering or equivalent).
• Experience of no more than 12 years is preferred.
• Proficiency in both Arabic and English, reading and writing.
• Arab nationality is preferred.
• Transferable residency.

Nature of Work:

• Full-time work.
• Working days from Saturday to Thursday.
• Working hours 8 hours daily.

Application Method:
Please send your resume along with training certificates and graduation certificate (all certificates must be certified).

Bachelor's degree in Quality Management, or a related specialty. Experience in quality systems and specifications. Knowledge of international standards and excellent analysis, documentation, and communication skills.

About the Role:
We are looking for a Quality & Training Specialist to join our team and play a key role in enhancing the quality of our home cleaning services and developing the competencies of our supervisors, inspectors, and cleaning staff. The ideal candidate will have hands-on experience in setting quality standards, conducting audits, and delivering effective training programs that raise operational performance and ensure exceptional service quality.

Key Responsibilities:

• Quality & Compliance:
  • Develop, implement, and update quality policies, procedures, and service standards.
  • Establish KPIs for supervisors, inspectors, and cleaning staff to ensure consistent service quality.
  • Conduct regular field audits and inspections to evaluate compliance with standards.
  • Prepare quality reports and recommend continuous improvement initiatives.
  • Monitor adherence to health & safety regulations and company guidelines.
  • Handle customer quality-related complaints, analyze root causes, and implement corrective actions.
• Training & Development:
  • Design and deliver training programs covering supervisory and inspection skills, professional cleaning techniques, safe use of cleaning materials and equipment, and quality and safety standards.
  • Conduct onboarding training for new employees.
  • Measure training effectiveness through pre- and post-performance evaluations.
  • Develop operational manuals, SOPs, and training materials tailored to cleaning operations.
• Continuous Improvement:
  • Analyze operational data to identify improvement opportunities.
  • Support the operational team in enhancing service delivery and reducing errors.
  • Propose innovative solutions to improve productivity and service quality.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Quality Management, or related field.
• Minimum 5 years of experience in quality or training roles, preferably within cleaning services or facilities management.
• Strong knowledge of quality standards (*, ISO 9001) and safety protocols.
• Excellent training, communication, and field supervision skills.
• Proficient in Microsoft Office and operational reporting.
• Ability to work in field environments and manage daily follow-up.

What We Offer:
A dynamic, growth-oriented work environment. Competitive commission and incentive structure. Opportunities for professional development and career advancement.