Project Coordinator Jobs in Makkah

About the Role

Gulf Associates is seeking a detail-oriented Implementation Coordinator to provide essential organizational support for its commercial advisory projects across the Middle East. This is a full-time, fully remote position focused on translating high-level investment decisions into tangible operational realities. The role will play a crucial part in supporting a current project involving a European industrial group establishing its presence in Saudi Arabia, requiring close remote coordination with various local logistical partners and service providers during the setup phase.

Gulf Associates is a commercial advisory firm dedicated to providing direct commercial judgment and practical insights to international investors, family groups, and sovereign entities operating within the Gulf region. The firm focuses on the concrete aspects of transactions rather than theoretical reports, helping clients navigate regional markets effectively. The team is a small, distributed group of experienced professionals who value the tangible outcomes of deals.

Key Responsibilities

• Maintain and update project schedules for market entry and expansion workstreams.
• Organize and categorize commercial documents related to counterparty due diligence and joint venture structures.
• Draft internal reports summarizing recent regulatory changes and commercial activity within the GCC.
• Track and log progress on action items identified during senior partner advisory sessions.
• Synthesize notes from various contributors into clear and concise internal briefing papers.
• Monitor regional business news to identify emerging trends that may impact current client portfolios.
• Assist in coordinating the flow of information between internal partners and external client teams.
• Maintain the firm's internal repository of deal history and market data for future reference.

Qualifications and Requirements

• A high level of precision in both written and verbal communication.
• Comfort in sorting through large volumes of information to extract relevant details.
• A logical approach to problem-solving and task management.
• A genuine interest in the commercial realities of the Gulf region and its business practices.
• The ability to work independently while maintaining strong connections with a remote team.
• Familiarity with standard productivity software, including spreadsheets and shared document systems.
• An eagerness to learn about commercial structures, investment frameworks, and regional trade.
• Previous exposure to a professional services environment or a project-based role is helpful.
• An academic background in business, regional studies, economics, or a related field is beneficial.
• The ability to read or research in multiple languages relevant to the GCC region is advantageous.
• Experience utilizing digital collaboration tools to effectively organize projects is a plus.

Required Skills

• Communication (written and verbal)
• Problem-solving
• Task management
• Commercial judgment
• Spreadsheets
• Shared document systems
• Digital collaboration tools

Work Environment and Logistics

This is a full-time, fully remote position with no requirement to visit a physical office. The role offers direct exposure to senior partners and the intricacies of large-scale commercial transactions. Gulf Associates operates with a flat organizational structure that values clear logic and straightforward communication. Candidates are expected to have significant overlap with Gulf Standard Time (GST) hours for regular syncs. While the company is based in the UAE and projects often connect to Saudi Arabia, the team is distributed. This role is open to candidates regardless of their current location, and no specific work authorization for a particular country is required due to the fully remote nature of the engagement. Gulf Associates prioritizes data protection and confidentiality, with all team members expected to adhere to internal privacy standards.

About the Role

Jotun Middle East, India, and Africa (MEIA) is seeking a proactive and organized Sales Coordinator to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time role will provide essential administrative and sales support to the Sales and Marketing team, ensuring operational efficiency and contributing to the achievement of departmental Key Performance Indicators (KPIs). The Sales Coordinator will play a vital role in inter-departmental coordination, managing daily sales transactions, and ensuring customer needs are met. This position will report directly to the Regional Sales Manager for Projects.

Context of Work at Jotun

Jotun's presence in the Middle East, India, and Africa region began in 1962. Jotun Saudi Arabia Ltd., established in 1984, is a significant market within this region. With a commitment to growth, innovation, and profitability, Jotun Saudi Arabia operates two production facilities and five warehouses, employing over 450 individuals. The company is dedicated to providing meaningful work for its employees, continuous learning opportunities, and career development, supported by its core values: Loyalty, Care, Respect, and Boldness.

Key Tasks and Responsibilities

• Provide comprehensive administrative support to the sales team, assisting with daily project and retail sales activities.
• Manage and process paperwork, proposals, quotations, tenders, and bids to ensure effective sales support and optimal results.
• Assist sales staff in following up on the collection of Days Sales Outstanding (DSO) to maintain Jotun's financial liquidity.
• Effectively coordinate between the Sales Manager, sales staff, and other internal stakeholders through communication and dissemination of relevant information.
• Relay all external inquiries and incoming information accurately and efficiently.
• Liaise with the Customer Service department regarding price changes and customer inquiries, and assist in updating system prices.

Qualifications and Requirements

• Diploma or Bachelor's degree.
• 1 to 2 years of relevant experience in a sales support role.
• Proficiency in both Arabic and English, spoken and written.

Core Skills

• Competence in sales and administrative support.
• Strong inter-departmental coordination ability.
• Experience in managing daily sales transactions.
• Ability to handle paperwork, proposals, quotations, tenders, and bids.
• Skill in following up on Days Sales Outstanding (DSO) collection.
• Effectiveness in communication and dissemination of relevant information.
• Ability to clearly convey external inquiries and information.
• Coordination with customer service and updating system prices.
• Proactive and action-oriented, taking responsibility for results.
• Ability to build and utilize a useful network of contacts and relationships to achieve goals.
• Demonstrate specialist knowledge and expertise in the work area and engage in continuous professional development.
• Use a systematic and organized approach, planning ahead, setting clear priorities, and allocating resources effectively.
• Communicate in a clear, concise, and organized manner, speaking with authority and conviction, and presenting effectively.
• Collaborate well with others, sharing knowledge, expertise, and information, and supporting others in achieving team goals.

Additional Job Details

This is a full-time position requiring a regular contract. Jotun offers competitive compensation and benefits, continuous learning opportunities through on-the-job training and the Jotun Academy, and prospects for career development across multiple disciplines and geographies. The company fosters a supportive and inclusive culture with leaders focused on engaging and empowering their teams. Team building and social activities are also prioritized to enhance a sense of community.

About the Role

Bupa Arabia is seeking a dedicated professional to join its innovative Tamheer program as a Virtual Hospital Operations specialist. This role is integral to the coordination and management of laboratory services and patient cases within a virtual hospital setting. The position requires effective communication between laboratory staff, healthcare providers, and patients, alongside meticulous oversight of laboratory test workflows and adherence to regulatory compliance.

This opportunity is for individuals interested in healthcare operations and patient care, offering valuable experience within a dynamic environment. As part of the Tamheer initiative, the role contributes to the advancement of virtual healthcare services in Saudi Arabia.

Key Responsibilities

• Oversee and manage patient cases within the laboratory setting, coordinating necessary laboratory tests.
• Track laboratory test results and ensure timely communication of findings to laboratory providers and patients.
• Serve as the primary point of contact for patients regarding their laboratory tests, addressing inquiries, providing procedural education, and resolving concerns.
• Collaborate with laboratory technicians, physicians, and other healthcare professionals to ensure efficient and accurate testing and reporting processes.
• Maintain accurate and comprehensive records of patient information, test results, and overall laboratory operations.
• Utilize laboratory information systems for efficient data entry, retrieval, and management.
• Ensure compliance with all relevant regulatory standards and guidelines governing laboratory services.

Qualifications and Requirements

• Bachelor's degree in healthcare administration or a related field.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Experience with healthcare software systems.
• Data analysis skills.
• Ability to maintain professionalism and confidentiality in all interactions.
• Demonstrated ability to work effectively both independently and as part of a team.

Work Context

This is a full-time position within Bupa Arabia. The role is based in Jeddah, Makkah, Saudi Arabia. The program is designed for individuals with 0-1 year of experience, offering an opportunity to gain foundational knowledge in virtual hospital operations.

About the Role

Saleh Al-Rajhi & Partners Co. Ltd is seeking a dedicated Project Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position requires a professional to oversee the planning, execution, and closure of engineering projects. The Project Manager will be responsible for achieving project objectives within scope, schedule, and budget, while ensuring high standards of quality and safety.

Key Responsibilities

• Lead and manage all phases of engineering projects from initiation through execution to closure.
• Develop comprehensive project plans covering scope, schedule, resource allocation, and budget.
• Ensure project activities comply with technical specifications and approved engineering standards.
• Monitor project progress, ensuring adherence to established timelines and milestones.
• Manage project budgets effectively, controlling costs while maintaining quality standards.
• Implement and enforce quality assurance and occupational health & safety standards throughout the project lifecycle.
• Coordinate and integrate work across all engineering disciplines, including civil, electrical, and mechanical.
• Plan, organize, and manage project meetings to ensure productive outcomes.
• Lead multidisciplinary teams, fostering a collaborative work environment.
• Prepare and present regular progress reports to senior management and stakeholders.
• Proactively identify potential risks and challenges, implementing corrective actions.

Qualifications and Requirements

• Bachelor's degree in Engineering (Civil, Electrical, Mechanical, or an equivalent field).
• A minimum of 14 years of professional experience specifically in engineering project management.
• Professional certification in project management, such as PMP, is highly preferred.

Required Skills

• Strong communication and interpersonal skills for stakeholder engagement and team collaboration.
• Proven ability to work effectively within multidisciplinary teams.
• Advanced time management and prioritization skills.
• Exceptional planning, organization, and meeting management abilities.
• Demonstrated leadership and decisive decision-making skills.
• Strong problem-solving capabilities and ability to perform under pressure.
• Comprehensive understanding of engineering practices and cross-disciplinary coordination.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with the specific requirement being 14 years in engineering project management.

About the Role

Amazon is seeking a motivated and detail-oriented Operations Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for ensuring the smooth and efficient operation of warehouse activities. The Operations Supervisor will be responsible for leading and motivating a team to achieve productivity targets and uphold company standards, working collaboratively with the Shift Manager to identify and resolve operational challenges. This position requires an individual who can effectively manage team performance, track attendance and workflow, and contribute to a positive and productive work environment. The ideal candidate will be proactive in identifying areas for improvement and ensuring adherence to safety protocols.

Key Responsibilities

• Support the daily management of departmental duties and operations.
• Assign tasks to associates to ensure workflow efficiency and achievement of daily production Key Performance Indicators (KPIs) and goals.
• Conduct daily standup briefs to communicate objectives and updates to the team.
• Deliver constructive feedback to associates to foster development and performance improvement.
• Perform floor audits and vehicle inspections to ensure compliance and operational readiness.
• Assist in the training and up-skilling of new associates to enhance team capabilities.
• Support the tracking, trending, and reporting of departmental metrics related to associate performance.
• Analyze and understand the underlying reasons for success or failure in meeting departmental delivery and Fulfillment Center (FC) KPIs and goals.
• Manage and maintain accurate records of hours worked and schedules for the team.
• Review and update Standard Operating Procedure (SOP) documents as required to ensure current best practices.
• Improve the flow of product through the station to optimize efficiency.
• Identify and address safety hazards within the operational area and actively participate in safety initiatives.
• Maintain a full understanding of the workflow, daily production goals, and the number of associates present each day.

Qualifications and Requirements

• High school diploma or equivalent is required.
• Must be able to work a flexible schedule, including weekends, nights, and/or holidays, as operational needs dictate.
• Commitment to working 40 hours per week, with the understanding that overtime may be required.
• Ability to lift up to 49 pounds.
• Must be able to stand and walk for extended periods during shifts lasting up to 12 hours.
• Must be able to frequently push, pull, squat, bend, and reach as part of job duties.

Required Skills

• Proficiency in Microsoft Office products and applications.
• Strong team motivation and leadership capabilities.
• Experience with productivity tracking and workflow management.
• Ability to identify and rectify operational issues effectively.
• Skilled in KPI management and performance monitoring.
• Experience in training and developing team members.
• Proficiency in metric reporting and data analysis.
• Competence in scheduling and workforce planning.
• Familiarity with SOP management and continuous improvement.
• Aptitude for safety hazard identification and participation in safety initiatives.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role operates within the warehouse environment. Amazon is committed to fostering an inclusive culture that empowers employees to deliver exceptional results. For individuals with disabilities requiring workplace accommodations during the application or hiring process, please visit https://********************************************** for more information. If your country/region is not listed, please contact your Recruiting Partner.

About the Role

IHG Hotels & Resorts is seeking a Sales Coordinator to join the team at InterContinental Jeddah. This full-time position is an opportunity for individuals with 0-1 years of experience to begin a career in hospitality sales within Jeddah, Makkah, Saudi Arabia. As a Sales Coordinator, you will support the sales team, facilitate client interactions, and contribute to the hotel's sales operations. Your responsibilities will include administrative and coordination tasks that impact guest satisfaction and client relationships.

Key Responsibilities

• Respond to client inquiries and special requests, confirming details such as dates, times, and specific hotel room and meeting room requirements.
• Follow up with clients regularly to maintain accurate information and ensure their needs are met.
• Perform administrative duties, including typing proposals, letters, and contracts.
• Collect and update data in relevant databases and complete departmental monthly reports.
• Coordinate details with other departments for VIP amenities, special requests, or other service needs requiring special handling.
• May coordinate outside vendor service needs, such as floral displays and audio/visual equipment, and follow up to ensure set-up requirements meet client needs.
• Perform other assigned duties, which may include guest room and property tours, handling special guest requests, maintaining calendars, answering phones and routing calls, and handling mail and faxes.
• Resolve guest requests and/or complaints to their satisfaction, and inform the supervisor of any major problems, complaints, disturbances, or dissatisfied clients.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Participate in all community relations activities.

Qualifications and Experience

• 0-1 years of experience in a relevant field.

Required Skills

• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in data entry and database management.
• Customer service orientation with a focus on guest satisfaction.
• Teamwork and collaboration abilities.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role is with IHG Hotels & Resorts.

Application Encouragement

If you do not meet every requirement but believe you would be a strong candidate for this role, we encourage you to apply.

About the Role

The Islamic Development Bank (IsDB) is seeking an Executive Coordinator to join the Operations Complex - Global Practices and Partnerships team. This role is integral to supporting the office of the Vice President/Director General (VP/DG) by ensuring effective executive coordination and support for the implementation of decisions and activities across the Complex/Directorate. The Executive Coordinator will contribute to monitoring work programs, strategic initiatives, change management, training programs, and budgets, thereby enhancing internal and external stakeholder responsiveness.

This position is key to managing the executive information and follow-up system within the VP/DG Front Office. The Executive Coordinator will collaborate with the Lead Coordinator and Senior Specialists to manage Complex/Directorate-wide Key Performance Indicators (KPIs) and ensure the availability of up-to-date and reliable management information systems for tracking deliverables. The role also involves managing the VP/DG's schedule and performing various administrative tasks.

Key Responsibilities

• Support the VP/DG front office in preparing the Annual Work Program and KPI development, including regular follow-up with departments for quarterly report preparation.
• Assist in the development, roll-out, and management of the digitized executive information and follow-up system for the VP/DG office to ensure timely responsiveness to stakeholder requests.
• Ensure that all instructions issued by the VP/DG are accurately recorded, transmitted, and followed up, acting as the first point of contact for inquiries from concerned units and external stakeholders regarding follow-up issues.
• Provide the VP/DG with accessible information on the Complex/Directorate's activities and pending issues by monitoring data and information related to all communications originating from the VP/DG, actions taken by individual departments, and necessary follow-up activities.
• Generate reports to monitor responsiveness, identify delays, and pinpoint bottlenecks in the implementation of executive instructions.
• Contribute to enforcing established criteria, principles, and procedures for concerned units when preparing responses for the VP/DG's signature or on behalf of the VP/DG, ensuring deadlines are met effectively.
• Enhance the efficiency of the VP/DG's time by sorting and prioritizing incoming mail.
• Monitor the activities of Archive staff within the VP/DG office and provide guidance as required.
• Assist in the preparation of periodical responsiveness reports for the VP/DG, highlighting the responsiveness of concerned Departments/Units within the Complex/Directorate to improve overall effectiveness.
• Maintain the VP/DG's schedule and agenda, and assist in planning appointments, meetings, and conferences.
• Support or act as the secretariat for VP/DG's meetings with the Complex/Directorate's management team and external stakeholders, and assist the VP/DG in his role as Chairman of various management committees.
• Prepare meeting agendas, ensure the availability of supporting and key documents, prepare, review, and distribute minutes, and prepare memoranda on key decisions, followed by tracking the implementation of agreed actions.
• Network with offices of senior and middle management within and across the Complex/Directorate to facilitate the implementation of VP/DG office decisions and ensure appropriate relationship management.
• Timely preparation of the VP/DG's briefing files for participation in internal and external events, and follow-up on the implementation of decisions made and instructions to be followed.
• Coordinate with concerned departments/units to relay protocol-related information for visitors, dignitaries, and diplomatic personalities meeting the VP/DG.
• Coordinate with other units of the Complex/Directorate to prepare draft mission programs and engagement plans for the VP/DG.
• Assist in monitoring the budget of the VP/DG office and support the front office team in its management.
• Assist the Front Office in organizing Complex/Directorate retreats and town halls.
• Support focal points in the VP/DG office to implement the knowledge management architecture in coordination with relevant units.
• Contribute to improving the executive information and follow-up system of the VP/DG Office by staying abreast of best practices.
• Support the development and implementation of the training plan for the Complex/Directorate.

Qualifications and Requirements

• A Bachelor's Degree in Business Administration, Economics, Finance, or any related field.
• 5 years of relevant experience.
• Experience in the operations of multilateral development banks or other International Financial Institutions is preferred.
• Experience and exposure working with senior-level executives is preferred.
• English language proficiency is mandatory.

Required Skills

• Advanced MS Office skills.
• Proficiency with ERP systems such as SAP, JIRA, Business Intelligence, and Alfresco.
• Expertise in Management of Information Systems.
• Strong Database Management skills.
• A passion for excellence.
• Excellent problem-solving abilities.
• Effective work planning and control capabilities.

Additional Information

This is a Fixed Term position at Job Grade E2, working full-time. The role is based at the Islamic Development Bank (IsDB) Headquarters in Jeddah, Saudi Arabia. The closing date for applications is 18-Jun-2026.

Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not charge any fees throughout the recruitment process and advises applicants to be wary of fraudulent publications or job offers made in its name.

About the Role

MECCA Brands, Australia's leading beauty retailer, is seeking an Operations Specialist to join their MECCA Sorrento store in Makkah, Saudi Arabia. This part-time position offers an opportunity to develop your operations career within a retail environment. The role is integral to the smooth day-to-day running of the store and contributes to delivering customer experiences.

As an Operations Specialist, you will work with premium beauty products. MECCA provides education through MECCAversity and in-store training. The role offers regular schedules for work-life balance, an employee discount, and a product allowance. MECCA also focuses on social responsibility through its MECCA M-PACT sustainability initiative and MECCA M-POWER social change movement.

Key Responsibilities

• Assist and support the store team in delivering customer service by ensuring stock is consistently replenished and presented to the highest standard.
• Support the management team in executing MECCA's customer service initiatives and defining store focus areas.
• Complete daily stock maintenance tasks and all cyclical stock management processes accurately and efficiently.
• Contribute to overall store performance by actively identifying and driving operational activities.
• Maintain effective store operation practices that support the delivery of customer service experiences.
• Uphold and encourage a positive health and safety culture within the store environment.

Qualifications and Requirements

• Demonstrate sound knowledge of MECCA's brand and product offering.

Skills and Competencies

• Operations
• Customer Service
• Stock Replenishment
• Stock Presentation
• Stock Maintenance
• Cyclical Stock Management
• Operational Activities
• Brand and Product Knowledge
• Health and Safety Culture

Work Details

This is a part-time position, requiring * hours per week. The role is located at the MECCA Sorrento store in Makkah, Makkah, Saudi Arabia. Experience required is 0-1 years.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This role is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The Sales Coordinator will manage administrative tasks, prepare sales documentation, and serve as a key point of contact for clients, contributing to the hotel's success and upholding the brand's standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing team, including filing, sending emails, typing, faxing, and copying.
• Prepare essential sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while diligently maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including details on commissions, leads, and third parties.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Proficiency in Sales Techniques.
• Ability to foster Guest Loyalty.
• Strong Communication skills.
• Demonstrated Professionalism.
• Effective Teamwork capabilities.

Work Environment and Contract Details

This is a full-time contract position classified as Non-Management. The role is located in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche, Jeddah, 21493. This is not a remote position. The Ritz-Carlton Hotel Company, *** is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

Ninja is seeking an experienced Super User to join our team in Jiddah, Makkah, Saudi Arabia. This role serves as the primary liaison between Warehouse Operations and the IT department, focusing on the effective utilization and optimization of our Warehouse Management Systems (WMS). The Super User will be instrumental in ensuring system efficiency, driving user adoption, maintaining data accuracy, and facilitating continuous process improvement within warehouse operations. This full-time position requires a proactive individual with a strong understanding of warehouse logistics and the ability to leverage technology to enhance operational performance, bridging the gap between business needs and technical solutions.

Key Responsibilities

• Support and optimize warehouse operations through the effective use of Warehouse Management Systems (WMS).
• Act as the key liaison between Warehouse Operations and IT, ensuring seamless communication and collaboration.
• Drive system efficiency and ensure the WMS is utilized to its full potential.
• Promote and facilitate user adoption of the WMS across the operations team.
• Maintain and ensure the accuracy of data within the WMS.
• Identify and implement opportunities for continuous process improvement within warehouse operations, leveraging WMS capabilities.
• Deliver system training to end-users, ensuring they are proficient in using the WMS.
• Provide ongoing support to end-users, troubleshooting issues and answering queries related to the WMS.
• Map current warehouse processes and workflows to identify areas for optimization.
• Track and report on operational performance metrics, utilizing data analysis tools.
• Contribute to the successful implementation, enhancement, or integration of WMS solutions.

Qualifications and Requirements

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, or a related field. An IT background is preferred.
• A minimum of 3 years of experience in warehouse or Distribution Center (DC) operations.
• Strong hands-on experience with Warehouse Management Systems (WMS) and their associated modules.
• Proficiency in data analysis and reporting tools, specifically Power BI and SQL.
• Demonstrated experience in data analysis, reporting, and tracking operational performance.
• Proven experience in delivering system training and providing end-user support.
• A solid understanding of process mapping, workflow optimization, and continuous improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Experience supporting WMS implementations, enhancements, or integrations is considered an advantage.

Required Skills

• Warehouse Management Systems (WMS)
• Power BI
• SQL
• Data Analysis
• Reporting
• Operational Performance Tracking
• System Training
• End User Support
• Process Mapping
• Workflow Optimization
• Continuous Improvement Methodologies
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• WMS Implementations
• WMS Enhancements
• WMS Integrations

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, covering operations within Jeddah and Makkah cities. The role requires 2-5 years of relevant experience.

About the Role

Qatar Airways Cargo is seeking a Cargo Freighter Operations Supervisor to join its team in Jeddah, Kingdom of Saudi Arabia. This role is integral to ensuring the smooth and efficient handling of cargo operations within the region, contributing to the operational excellence of the airline.

As a member of the Cargo Operations Team, the supervisor will coordinate freighter activities, enhance service delivery, and uphold high operational standards. This position offers opportunities for professional growth within a global organization.

Key Responsibilities

• Initiate and coordinate communications between Sales/GSA and Ground Handling Agents (GHA) regarding booking priorities, FBL instructions, and special cargo handling.
• Ensure timely dispatch of pre-alerts to relevant parties.
• Implement strategies to improve services and reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for stakeholders, including GHA, GSA/Sales, booking discrepancies, ramp operations, and hub issues for import problems.
• Ensure all irregularities are centrally recorded in the CROAMIS system.
• Maintain freighter on-time performance and prevent delays caused by ground operations across the delegated region.
• Make advance arrangements to prevent delays at respective stations within the region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby increasing customer satisfaction and reducing carrier liability.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Aircraft turnaround coordination
• Warehouse handling
• Dangerous Goods handling
• Live Animal handling
• Aircraft weight and balance principles
• English language proficiency

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. The company is Qatar Airways.

About the Role

DHL Global Forwarding, a division of DHL Group, is seeking a motivated AFR Ops Specialist to join its team in the Makkah Region, Saudi Arabia, specifically in Jeddah. As part of a global company operating in over 220 countries, this role is integral to managing air freight operations and ensuring the smooth flow of goods and information within global supply chains. The position offers an opportunity to contribute to a business that specializes in cross-border express shipping and provides comprehensive logistics solutions across various industries worldwide.

In this capacity, the AFR Ops Specialist will act as a subject matter expert, utilizing advanced knowledge to manage complex projects and processes with minimal supervision. Key functions include developing and administering air freight operations plans, engaging with customers, and managing shipments to meet delivery expectations in alignment with business strategy and corporate guidelines.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing requests, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and take ownership to resolve operational issues.
• Administer shipment-level activities, including processing customer bookings, managing documentation, and overseeing local and international transport.
• Manage shipments to consistently meet customer service commitments.
• Track, record, analyze, and implement improvements for exceptions and operational irregularities.
• Maintain high data quality for all shipment information.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to appropriate consolidation points to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring additional support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute daily tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation for timely and accurate customer invoicing.
• Investigate and support the resolution of invoice disputes.
• Resolve recurring issues and propose process enhancements for operational effectiveness.
• Address and resolve performance issues with suppliers, proposing solutions for improvement.
• Provide functional guidance, advice, or training to less experienced team members.
• Collaborate with and influence other specialist departments and third parties, such as external service providers.
• Convince others to adopt new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests, providing advice as needed.
• Provide technical guidance to line managers and employees.
• Manage processes and programs, potentially directing the work of other professionals.
• Coach and review the work of lower-level professionals.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of experience in a relevant operational role.
• Experience in routing shipments.
• Experience in shipping operations.
• Experience in carrier management.
• Experience in third-party logistics (3PL).
• Familiarity with airline operations.
• Experience with ground transportation logistics.
• Knowledge of cold chain logistics.
• Experience in import and export processes.
• Proven ability in stakeholder management.

Required Skills

• Customer Service
• Shipment Management
• Incident Management
• Claim Management
• Cost and Revenue Management
• Documentation
• Regulatory Compliance
• Invoice Processing
• Process Improvement
• Supplier Performance Management
• Cross-functional Relationship Building
• Routing
• Shipping
• Carrier Management
• Third Party Logistics
• Airlines
• Ground Transportation
• Cold Chain
• Import Export
• Stakeholder Management

Work Environment and Location

This is a full-time position based in the Makkah Region, with opportunities located in Makkah and Jeddah, Saudi Arabia. DHL Global Forwarding is recognized as a TOP EMPLOYER, committed to fostering a positive work environment and encouraging personal and professional growth.

About the Role

Azad Properties & RED Malls is seeking a Senior Specialist, HR Operations to join its HR team in Jeddah, Makkah, Saudi Arabia. This full-time position reports to the HR Director and is responsible for managing and improving HR operational processes to ensure accurate, compliant, and timely delivery of HR services. The role focuses on enhancing process efficiencies, maintaining service levels, and providing reliable reporting to support strategic decision-making.

Key Responsibilities

• Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals, and offboarding.
• Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment, and mandatory requirements.
• Manage employee transactions through Qiwa, GOSI, Muqeem, and other relevant Saudi government platforms.
• Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re-entry visas, and final exits.
• Maintain accurate employee records and ensure the confidentiality, completeness, and integrity of HR data and personnel files.
• Manage HR data governance through regular audits, identifying discrepancies, and ensuring accurate updates across HR systems.
• Administer and support HR systems, particularly SAP SuccessFactors (Employee Central), including transactions, workflows, reporting, user support, system testing, and data updates.
• Coordinate with Payroll for accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions, and final settlements.
• Investigate and resolve payroll discrepancies and employee payroll-related queries.
• Administer employee benefits, medical insurance, leave, and attendance processes, including enrolments, deletions, and benefit updates.
• Manage company-wide business travel arrangements, including flight bookings, ticket amendments, cancellations, and coordination with travel agencies.
• Monitor the organization's Saudization and Nitaqat status, identify opportunities to increase localization rates, and ensure compliance with government requirements.
• Identify, apply for, and maximize the organization's benefit from HRDF and other government employment and localization support programs.
• Ensure full compliance with the Saudi Labour Law, government regulations, internal controls, company policies, and audit requirements.
• Develop, implement, and maintain HR policies, standard operating procedures, workflows, and process documentation.
• Prepare regular HR reports and dashboards covering headcount, turnover, joiners, leavers, Saudization, employee movements, absence, and HR data-quality indicators.
• Lead HR process improvement, digitalization, and automation initiatives to enhance efficiency, service quality, and cost-effectiveness.
• Support HR projects, system implementations, process redesigns, and organizational change initiatives.
• Provide first-line guidance to employees and line managers regarding HR policies, systems, benefits, and operational procedures.
• Manage HR service providers, including medical insurance providers, medical centers, background-check providers, and travel agencies.
• Support internal and external HR audits and ensure employee documentation is complete, accurate, and properly retained.
• Coach and mentor junior HR Operations team members and contribute to knowledge sharing and team capability development.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 5-7 years of experience in HR Operations, HR Administration, HRIS, or HR shared services, including experience in a senior or specialist-level role.
• Strong hands-on experience with Qiwa, GOSI, and Muqeem.
• Comprehensive and up-to-date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements, and government employment regulations.
• Proven experience in monitoring and improving Saudization rates and utilizing government localization and employment-support programs.
• Hands-on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management, and reporting.
• Strong experience in payroll coordination, employee benefits, medical insurance, leave, and attendance administration.
• Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports, and data analysis.
• Excellent communication skills in both Arabic and English, written and spoken.
• High level of confidentiality, integrity, accuracy, and professional judgment.
• Experience within the real estate, retail, or multi-site environment is preferred.
• Experience with HR process automation, digital transformation, and HRIS integrations is preferred.
• Experience supporting HR system implementations, testing, and process enhancements is preferred.
• Strong analytical, problem-solving, and stakeholder-management capabilities.

Required Skills

• HR Operations Management
• Employee Lifecycle Administration
• Government Relations Platforms (Qiwa, GOSI, Muqeem)
• HR Systems Administration (SAP SuccessFactors, Employee Central)
• Payroll Coordination
• Employee Benefits Administration
• Saudi Labour Law and Regulations
• Saudization and Nitaqat Compliance
• HR Data Governance and Integrity
• Reporting and Data Analysis
• Microsoft Excel (Advanced)
• Process Improvement and Automation
• Stakeholder Management
• Problem-Solving
• Communication (Arabic & English)
• Confidentiality and Integrity
• Professional Judgement

Work Environment and Location

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. Azad Properties & Red Malls are equal opportunity employers.