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IT Support Technician

📣 Job Ad

Essentials

Full-time
Join the LAWAZEM team as an IT Support / Helpdesk professional!
We are looking for a dedicated and tech-savvy individual to provide essential technical assistance and support to our employees, ensuring that all IT systems function smoothly and efficiently. As the first point of contact for users experiencing technical challenges, your role will be critical in resolving issues promptly.

Key Responsibilities:
  • Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person.
  • Troubleshoot and resolve user issues related to operating systems, applications, and other IT services.
  • Assist users with account setup, password resets, and other access-related inquiries.
  • Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs.
  • Monitor and manage IT support tickets, ensuring timely resolution and follow-up.
  • Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices.
  • Conduct training sessions for employees on new software applications and IT policies.
  • Escalate complex issues to senior IT staff or other departments as needed.
  • Stay current with technology trends and advancements to provide relevant support to users.

Requirements:
  • Associate degree in Computer Science, IT, or related field preferred.
  • Proven experience in IT support or helpdesk position.
  • Strong understanding of computer systems, mobile devices, and other technology.
  • Excellent troubleshooting skills and the ability to diagnose technical problems.
  • Strong communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and collaboratively as part of a team.
  • Customer-focused attitude and commitment to providing quality service.
  • Familiarity with ticketing systems and IT service management best practices.
  • Knowledge of network protocols and administration is a plus.
  • Fluency in Arabic and English.

breifcase2-5 years

locationRiyadh

17 days ago

Sales Manager

📣 Job AdNew

APT_ Advanced Power Technology Contracting

SR 40,000 / Month dotFull-time
Join our team as a Sales Manager! At APT_ Advanced Power Technology Contracting, we are looking for a dynamic and results-driven individual with proven experience in the MEP contracting sector within Saudi Arabia.

Key Responsibilities:
  • Market Development & Client Relations: Build and maintain strong, long-term relationships with main contractors, consultants, developers, and other key decision-makers.
  • Sales & Business Development: Develop and execute strategic sales plans to achieve targeted revenue growth.
  • Tender & Proposal Coordination: Coordinate with internal teams for timely and accurate submission of prequalification documents, proposals, and bids.
  • Reporting & Forecasting: Provide regular reports on sales activities, market insights, and project forecasts to senior management.
  • Team Collaboration: Work closely with engineering, estimating, and project management teams to ensure client expectations are aligned and met.

Qualifications & Experience:
  • Bachelor’s degree in Engineering (Mechanical/Electrical) or Business Administration.
  • Minimum 7–10 years of experience in sales/business development in the MEP contracting field in Saudi Arabia.
  • Fluent in English; Arabic is a plus.
  • Strong communication, negotiation, and presentation skills.

What We Offer: Competitive salary and commission structure, performance-based incentives, and career growth opportunities within a growing organization.

breifcase2-5 years

locationRiyadh

3 days ago