About the Role: As an IT Support Technician at Al Jeri Investment, you will be at the forefront of our technical operations, providing essential support to ensure our users can efficiently engage with technology.
Job Purpose: To provide technical support to users, maintain computer systems and networks, and resolve IT issues to ensure smooth business operations.
Key Responsibilities: - Provide daily technical support to users.
- Install and maintain hardware and software.
- Manage user accounts and access permissions.
- Troubleshoot network and printer issues.
- Document issues and report to the IT manager.
Qualifications: - Diploma or bachelor's degree in IT or a related field.
- Maximum 2 years of experience in technical support.
- Good communication skills required.