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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as an Associate Business System Analyst!
ABIS is looking for a motivated and detail-oriented Associate Business System Analyst to join our growing team. In this role, you will support the analysis and documentation of business requirements, assist with system testing, and collaborate with stakeholders to ensure effective implementation of solutions.

Key Responsibilities:
  • Gather and document business requirements from stakeholders and end-users
  • Analyze business processes and workflows to identify areas for improvement
  • Assist in the creation of functional specifications for IT projects
  • Participate in user acceptance testing and drive stakeholder feedback
  • Support ongoing maintenance activities and system enhancements
  • Contribute to project management activities to ensure timely delivery of solutions
  • Stay abreast of industry trends and best practices in business analysis

Requirements:
  • Excellent skills in Microsoft & Adobe
  • Fluent in English (writing & speaking)
  • Strong time management and organizational skills
  • Ability to work under pressure and adjust flexibly
  • Problem-solving skills

This is an excellent opportunity for candidates looking to kickstart their career in business analysis within a dynamic and innovative environment.

Requirements

  • No experience required

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Role Summary:
The Business Analyst is responsible for analyzing client services, capturing detailed business and functional requirements, and translating them into structured requirements, use cases, and high-level flows for AI delivery teams. The role acts as the primary bridge between business needs and AI implementation.

Key Responsibilities:
  • Work closely with clients to understand business processes, services, and end-to-end customer journeys.
  • Gather, analyze, and document detailed business and functional requirements.
  • Prepare and maintain key requirement artifacts, including Business Requirements Documents (BRDs), Use Case Documents and Conversational Flow Diagrams.
  • Translate requirements into clear user stories, use cases, and acceptance criteria.
  • Design high-level conversational flows for use cases (logic, paths, and scenarios).
  • Identify and document required integrations (APIs, Webhooks, data sources) from a requirements perspective.
  • Act as the main point of clarification for AI Delivery Engineers during implementation.
  • Support UAT activities by validating implemented use cases against.
  • Manage requirement changes and ensure alignment with scope and stakeholders.
  • Ensure all delivered solutions align with client expectations and platform capabilities.

Required Qualifications:
  • Saudi National.
  • Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.
  • 3+ years of experience in business analysis, digital transformation, or conversational AI projects.
  • Strong experience in requirements gathering, documentation, and stakeholder management.
  • Solid understanding of integrations, APIs, and system dependencies.
  • Excellent communication, documentation, and presentation skills.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • Fluent in Arabic and English.

breifcase2-5 years

locationRiyadh

7 days ago