Restaurant Manager Jobs in Makkah

• Deliver professional, friendly, and engaging service.
• Lead the restaurant team and ensure service standards.
• Manage guest concerns promptly and professionally.
• Assist in recruitment, training, and development.
• Balance operational needs with colleague requirements.
• Conduct departmental meetings regularly.
• Enhance revenues through effective strategies and promotions.
• Maintain complete knowledge of all menus and operations.
• Manage budgets, costs, and profitability targets.
• Ensure compliance with hygiene and service standards.
• Promote guest satisfaction and service improvements.
• Perform other duties as required.

• Minimum 4 years of experience in F&B management in a luxury hotel.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent organization and planning abilities.
• Goal-oriented with a focus on results.
• International experience is an asset.
• Energetic, enthusiastic and a charismatic team player.

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.
• Maintain a strong presence during service to enhance guest engagement and manage seating flow.
• Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.
• Collaborate closely with Culinary and Beverage teams on presentation and service continuity.
• Manage reservations, guest preferences, and special requests effectively.
• Conduct pre-service briefings to ensure operational readiness.
• Handle guest feedback with professionalism and discretion to enhance customer satisfaction.
• Drive upselling and awareness of revenue while ensuring guest comfort.
• Train associates on service standards and menu knowledge to uphold high quality.
• Maintain cleanliness and presentation standards consistently.

• 3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.
• Prior experience in contemporary Asian or Japanese cuisine is highly preferred.
• Strong knowledge of sharing-style service and premium dining concepts.
• Familiarity with Asian cocktails and food pairings is an advantage.
• Able to manage high-energy operations while ensuring operational discipline and refinement.
• Exceptional leadership and coaching abilities with a focus on guest engagement.
• Commercially aware with an understanding of revenue management and cost control.
• Experience with pre-opening or destination resorts is highly regarded.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Supervisor-Food Services to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the exceptional service standards that define The Ritz-Carlton brand. As a Supervisor, you will play a crucial role in ensuring seamless food and beverage operations, fostering a positive team environment, and delivering unparalleled guest experiences.

At The Ritz-Carlton, the focus is on creating experiences that remain with guests long after their departure. The company empowers its Ladies and Gentlemen to be creative, thoughtful, and compassionate, upholding the "Gold Standards" that guide daily operations. Joining this team means becoming part of a global brand leader in luxury hospitality.

Key Responsibilities

• Ensure staff collaboration to achieve optimal service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
• Complete opening and closing duties, including setup, cleaning, and securing premises.
• Inspect storage areas for organization, adherence to the First-In, First-Out (FIFO) principle, and cleanliness.
• Complete scheduled inventories and requisition necessary supplies.
• Monitor dining rooms to ensure seating availability, service quality, and guest safety and well-being.
• Complete work orders for any required maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• At least 1 year of supervisory experience is required.

Required Skills

• Food and Beverage operations
• Culinary knowledge
• Guest Service excellence
• Teamwork and collaboration
• Leadership and staff supervision
• Problem-solving abilities
• Quality Assurance
• Adherence to Safety and Security Policies

Work Environment and Details

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is based at the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493. The required experience is 2-5 years.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Food Services Supervisor to join our team in Jeddah, Saudi Arabia. This full-time, non-management position is essential for ensuring the smooth execution of group events and maintaining high standards of guest service within our food and beverage operations. The role involves coordinating event details, managing client and vendor relationships, and contributing to a positive work environment.

As part of Sheraton Hotels & Resorts, an organization with a history of providing gathering places since 1937, you will contribute to creating a sense of belonging for associates and delivering engaging experiences and thoughtful service to guests. Sheraton Hotels & Resorts is an equal opportunity employer, valuing the diverse backgrounds and contributions of all its associates.

Key Responsibilities

• Oversee all on-site details for the successful execution of group events.
• Develop and follow checklists and itineraries for event management.
• Proactively troubleshoot and resolve event-related problems.
• Serve as the primary liaison for coordinating event details with clients, outside vendors, and meeting planners.
• Design, confirm, and communicate room layouts and specific set-up requirements for special events.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents efficiently via computer, mail, or facsimile machine.
• Operate standard office equipment in addition to computers.
• Prepare weekly departmental payroll paperwork accurately.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents and injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Visually inspect tools, equipment, or machines to ensure proper functioning and safety.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Communicate with others using clear and professional language.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and stakeholders.
• Support the team to reach common goals and respond appropriately to employee concerns.
• Ensure adherence to all quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• At least 2 years of supervisory experience.

Required Skills

• Event Execution
• Client Coordination
• Vendor Management
• Room Layout Design
• Computer Database Management
• Office Equipment Operation
• Payroll Processing
• Hiring and Training
• Scheduling and Employee Evaluation
• Employee Counseling and Discipline
• Employee Motivation and Coaching
• Adherence to Company Policies and Procedures
• Safety and Security Protocols
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Asset Protection
• Guest Service Standards
• Professional Language and Communication
• Written Document Accuracy
• Telephone Etiquette
• Teamwork and Collaboration
• Problem Solving
• Meeting Quality Expectations
• Physical Stamina (ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance)

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is North Corniche, Jeddah, Saudi Arabia, 21424. The region encompasses Jeddah and Makkah.

About the Role

Emdad By Elm is seeking a dynamic and experienced Operations Manager to lead and optimize the daily operations of a major transportation project in Mecca, Saudi Arabia. This pivotal role ensures operational readiness, strict adherence to contractual standards, and the delivery of an exceptional passenger and visitor experience through effective stakeholder coordination. The Operations Manager will be instrumental in the successful launch and ongoing management of the project, requiring a proactive approach to problem-solving and a commitment to continuous improvement in a high-pressure, dynamic environment.

Key Tasks and Responsibilities

• Oversee daily operations, including strategic fleet deployment, efficient route optimization, and effective station management.
• Provide strong leadership and supervision to drivers, field operations staff, and customer service teams to maintain high performance standards.
• Ensure full compliance with all Quality, Health, Safety, and Environment (HSE) standards and applicable regulations.
• Act as a key point of contact with clients, government authorities, and external partners to foster strong working relationships.
• Monitor and track operational schedules, journey times, and overall service reliability against defined Key Performance Indicators (KPIs).
• Manage operational contracts with suppliers and vendors, ensuring performance meets contractual obligations.
• Oversee ticketing systems and monitor daily operational revenue streams.
• Prepare and submit comprehensive daily, weekly, and monthly operational reports to relevant stakeholders.
• Proactively identify and mitigate operational risks, and efficiently resolve field challenges.
• Lead the successful trial phase and subsequent official launch of the transportation project.
• Propose and implement initiatives aimed at enhancing operational efficiency and cost-effectiveness.

Qualifications and Requirements

• A Bachelor's degree is mandatory in Engineering, Business Administration, Transportation Management, or a closely related field.
• A minimum of 5 years of experience in managing transportation projects, large-scale infrastructure, or major field service projects.
• A proven track record in public transportation or government projects is highly preferred.

Required Skills

• Strong operational planning and execution capabilities.
• Exceptional leadership and field team management skills.
• Solid understanding of government regulations and contract management principles.
• Proficiency in data analysis, reporting, and KPI tracking.
• Excellent communication and stakeholder management skills.
• Ability to thrive and perform effectively in a high-pressure, dynamic environment.
• Fluency in Arabic; professional English proficiency is a strong asset.

Additional Role Details

This position is based in Mecca, Saudi Arabia, and requires full-time commitment. The role demands extensive field presence and daily oversight to ensure smooth operations. The required experience ranges between 5-10 years.

About the Role

Hilton is seeking a Room Service Captain to join their team in Makkah, Saudi Arabia. This full-time position involves contributing to the operational execution of daily room service activities and ensuring guest satisfaction. The role focuses on delivering attentive service to guests and clients of the restaurant.

Key Responsibilities

• Distribute tables and tasks to team members to ensure efficient service flow.
• Request the necessary number of cooperative members from the cooperative company based on demand.
• Identify sector operational necessities and communicate them to the supervisor.
• Follow procedures meticulously according to the established checklist.
• Coordinate the work of all team members to maintain consistent service quality.
• Perform the transfer of goods and materials across different sectors as needed.
• Support the supervisor with bureaucratic tasks and team development initiatives.
• Track monthly inventories of food and beverage items.

Qualifications and Experience

• A minimum of 5 to 10 years of experience in a similar role within the hospitality industry.

Required Skills

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Focus on the Now (bringing urgency and discipline to every moment)

Work Environment and Company

This is a full-time position for a Room Service Captain at Hilton, located in Makkah, Saudi Arabia. Hilton is committed to building a workplace for its Team Members.

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

• Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
• Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
• Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
• Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
• Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
• Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
• Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
• Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
• Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
• Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
• Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
• Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
• A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
• Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
• A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
• Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
• The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
• Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

• Expertise in Operations Management and Flexo Narrow-Web Printing.
• Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
• Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
• Solid understanding of Quality and Compliance Management principles.
• Knowledge of Printing Technology, Engineering, and Operations Management principles.
• Skills in Production Leadership and Customer-Facing Commercial Support.
• Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
• Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
• Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
• Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
• Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
• Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
• Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
• Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
• Skills in Sales Coordination, Product Discussions, and Solution Selling.
• Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
• Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
• Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
• Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
• Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
• Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
• Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

About the Role

Elaf Group is seeking a Hotel Manager to oversee operations for its properties in Jeddah and Makkah, Saudi Arabia. This role is responsible for ensuring guest satisfaction, driving financial performance, and leading a team. The Hotel Manager will maintain service standards, maximize revenue, and achieve profitability targets in alignment with Elaf Group's commitment to excellence. The position requires a strategic leader with a comprehensive understanding of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, with a focus on operational efficiency, financial stewardship, and fostering a positive work environment.

Key Responsibilities

• Oversee daily hotel operations to ensure seamless service delivery across all departments.
• Ensure adherence to brand standards, company policies, and local regulations.
• Monitor and manage performance of Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations.
• Conduct property inspections to maintain high standards of cleanliness, maintenance, and safety.
• Manage guest issues and ensure prompt resolution of complaints.
• Achieve budgeted revenue, Gross Operating Profit (GOP), and profitability targets.
• Monitor financial performance against objectives on a daily, weekly, and monthly basis.
• Implement cost control measures for departmental expenses and labor costs.
• Review Profit & Loss (P&L) statements and implement corrective actions.
• Maintain accurate forecasting and budgeting processes.
• Collaborate with Revenue Management and Sales teams to maximize occupancy, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR).
• Stay informed on market trends, competitor activities, and pricing strategies.
• Support local sales initiatives and participate in business development.
• Drive direct bookings and implement guest retention programs.
• Maintain high guest satisfaction scores across online review platforms.
• Implement service recovery procedures to address guest concerns.
• Monitor guest feedback and implement initiatives for service improvement.
• Foster a culture of hospitality excellence and guest-centricity.
• Lead, coach, and develop department heads and hotel team members.
• Conduct performance reviews and facilitate training programs.
• Ensure appropriate staffing levels and implement succession planning.
• Promote employee engagement and a positive workplace culture.
• Enforce company policies and implement disciplinary procedures.
• Ensure compliance with Ministry of Tourism regulations and licensing requirements.
• Maintain and review safety, security, and emergency procedures.
• Ensure compliance with Civil Defense, health, and labor regulations.
• Lead emergency response and crisis management activities.
• Protect and maintain the hotel's physical assets.
• Develop and execute preventive maintenance plans.
• Identify and recommend capital expenditure requirements for property improvements.
• Ensure the hotel consistently operates in excellent condition.
• Prepare and submit operational, financial, and commercial reports.
• Conduct monthly business reviews and action planning.
• Monitor key performance indicators (KPIs) and implement improvement initiatives.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 5 years of progressive hotel management experience, preferably as a Hotel Manager or Operations Manager.
• Proven experience with Property Management Systems (PMS), specifically Opera.

Required Skills

• Exceptional leadership and people management skills, with the ability to build, develop, and motivate high-performing teams.
• Comprehensive understanding of hotel operations across Front Office, Housekeeping, Food & Beverage, Engineering, and Guest Services.
• Strong strategic thinking capabilities with robust commercial and business acumen.
• Expertise in financial management, including budgeting, forecasting, cost control, and profit optimization.
• Proficiency in revenue management strategies to drive occupancy, ADR, RevPAR, and overall hotel performance.
• A strong commitment to guest experience management, service excellence, and reputation enhancement.
• Effective stakeholder management skills, including interactions with owners, corporate office, brand representatives, guests, and external partners.
• Excellent problem-solving and decision-making abilities in a fast-paced operational environment.
• Demonstrated project management and execution capabilities for operational improvements and hotel initiatives.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to lead change, drive accountability, and foster continuous improvement.
• Sound understanding of regulatory compliance, health & safety protocols, and risk management within the hospitality industry.
• Fluent in English; proficiency in Arabic is considered an advantage.

Work Environment and Details

This is a full-time position with Elaf Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 5-10 years of experience. The working schedule is 5 days per week, 8 hours per day, with 2 days off per week. The application deadline for this position is 01 July 2026.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

About the Role

Taibah Gifts is seeking a Production & Manufacturing Manager to oversee its operations in Makkah, Saudi Arabia. This full-time position is integral to ensuring the company's product needs are met with high-quality standards. The role involves managing all local and international production and manufacturing activities, with a focus on factory oversight to guarantee compliance with regulatory requirements and maintain efficient supply chains.

Key Responsibilities

• Identify company product needs and establish precise technical and standard specifications.
• Supervise and manage local and international production and manufacturing processes to ensure supply chain continuity and efficiency.
• Coordinate with local and international factories to ensure production aligns with specifications and governmental regulations.
• Collaborate with the design team to develop and update manufacturing processes.
• Establish strategic production and manufacturing plans, monitoring their execution and adherence to timelines.
• Ensure quality standards are met, while improving operational efficiency and minimizing waste and costs.
• Lead and manage the production and manufacturing team, including task distribution and performance evaluations.
• Coordinate with procurement and warehousing for the seamless flow of materials and finished products.
• Monitor production equipment maintenance and ensure adherence to safety, environmental, and quality protocols.
• Prepare detailed operational and production reports for senior management.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field.
• Over 10 years of proven experience in production and manufacturing management, preferably within the gifts sector, including experience in outsourcing and working with international factories.
• Proficiency in Enterprise Resource Planning (ERP) systems, specifically Odoo, and Microsoft Office programs.
• Full fluency in both Arabic and English (written and spoken).

Required Skills

• Exceptional negotiation and communication skills for managing relationships with factories and suppliers.
• Strong analytical thinking and problem-solving capabilities for manufacturing and supply chain challenges.
• Excellent organizational, time management, and project management skills.
• Comprehensive knowledge of relevant regulatory standards, specifications, and policies.

Work Environment and Expectations

This is a full-time position based in Makkah, Saudi Arabia. The role requires a proactive leader instrumental in translating product demands into tangible goods while optimizing operational efficiency. Key performance indicators include achieving a minimum of 98% product compliance with specifications, 95% adherence to timelines, 100% regulatory compliance, at least 90% of the annual target for cost and waste reduction, a minimum internal department satisfaction score of out of 5, and a minimum of 95% accuracy in contract and technical documentation.

About the Role

Stranger Soccer, a company focused on making football accessible, is expanding its operations and seeks an entrepreneurial individual to launch and manage its business in Jeddah, Saudi Arabia. This role offers an opportunity to establish and grow a venture within an international framework, leveraging Stranger Soccer's platform and mobile application. The position is designed for individuals with a strong connection to the local football scene and business acumen.

Role Overview

This is an entrepreneurial role focused on establishing and developing the Stranger Soccer brand in the Jeddah market. The objective is to increase the reach of football through Stranger Soccer's innovative services. The role involves building and managing a local operation, supported by the company's headquarters in Singapore.

Key Responsibilities

• Establish and operationalize the Stranger Soccer brand and business in Jeddah.
• Recruit, train, and lead a core team of 2-3 individuals and a network of freelance Official Hosts.
• Identify and secure suitable locations at football venues for Stranger Soccer games.
• Implement sales and marketing strategies to promote the platform and attract customers.
• Oversee game scheduling to ensure a positive customer experience and encourage repeat participation.
• Collaborate with and utilize support from the Singapore headquarters' operations and technology teams.

Qualifications and Requirements

• A strong passion for football and a connection to the local football community in Jeddah.
• A solid business background, ideally including management and customer service experience.
• Demonstrated entrepreneurial experience or a strong entrepreneurial spirit.
• Commitment to owning, driving, and scaling the Stranger Soccer brand in Jeddah.
• A strong drive for success, with financial compensation linked to performance.
• 5-10 years of experience.

Required Skills

• Business Development
• Management
• Customer Service
• Entrepreneurship
• Sales
• Marketing
• Operations Management
• Team Leadership

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

Further Information

For more information and to express interest, please visit ******************* and explore the "Bring Stranger Soccer to your City" section. It is also recommended to download and explore the Stranger Soccer mobile app.

About the Role

Stranger Soccer is seeking an ambitious and entrepreneurial individual to serve as the License Owner / Operator for its football experience platform in Jeddah, Saudi Arabia. This role offers the opportunity to build a business centered around a passion for football, leveraging Stranger Soccer's established global brand and technology. The position requires independent operation and management of all business aspects, supported by Stranger Soccer's headquarters.

Role Overview

The License Owner / Operator will be responsible for establishing and managing a comprehensive football ecosystem within Jeddah. This involves overseeing operations, implementing marketing strategies, and building a local team. The role is designed for individuals with a strong understanding of football culture, local market insights, and a drive to create a meaningful venture.

Key Responsibilities

• Oversee the complete operational management of the Stranger Soccer platform in Jeddah.
• Develop and implement local marketing strategies to drive user acquisition and engagement.
• Recruit, train, and manage a local team to ensure high-quality game experiences.
• Manage the day-to-day business operations, ensuring a sustainable and growing venture.
• Foster and grow the football community within Jeddah through the Stranger Soccer platform.
• Ensure all games delivered through the platform meet Stranger Soccer's consistent, high-quality standards.

Qualifications and Requirements

• A strong passion for football and a deep understanding of local football culture.
• Demonstrated leadership capabilities.
• Proven business experience, with a strategic mindset.
• An entrepreneurial spirit and the drive to operate independently.
• A desire for ownership, impact, and tangible results.
• Strong local insight into the Jeddah market.
• Experience Required: 0-1 years.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

To Express Interest

For more information and to express your interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

About the Assistant Store Manager Role

Majid Al Futtaim Lifestyle is seeking an Assistant Store Manager to join their Operations team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Store Manager in all aspects of daily store operations. The role is crucial for achieving sales targets, managing and developing store teams to enhance profitability, maintaining brand and company image, ensuring operational compliance, and delivering an exceptional customer experience. In the Store Manager's absence, the Assistant Store Manager will assume responsibility for overseeing store operations and staff, aligning with Majid Al Futtaim Lifestyle's business objectives.

Key Responsibilities

• Lead the store team in upholding excellent customer service standards and facilitating exceptional customer experiences by thoroughly understanding company/brand CX standards, individual customer needs, and current market trends and competitor activities.
• Drive the store team to consistently deliver the highest levels of customer service.
• Cultivate and maintain professional relationships with support teams, providing regular and relevant feedback to Marketing, Buying, and Planning departments.
• Actively drive sales and proactively seek opportunities for sales growth and business improvement by maintaining a keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, ensuring effective communication with relevant support teams to maximize sales potential.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure the smooth operation of the store in the absence of the Store Manager, addressing any potential business disruptions promptly and effectively.
• Implement, manage, and maintain compliance with all Company policies and guidelines to minimize stock loss and damage.

Qualifications and Requirements

• A High School Certificate is required.
• A qualification in a Retail-related field is considered an added advantage.
• A minimum of 4-5 years of industry experience is necessary.
• Demonstrated management skills are essential for this role.

Required Skills

• Customer Service
• Sales
• Team Management
• Operations Management
• Brand Management
• Compliance

Work Environment and Experience

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, with opportunities in both Jeddah and Makkah cities. The ideal candidate will possess 5-10 years of relevant experience.

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

• Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
• Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future selling opportunities.
• Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
• Embrace a hybrid retail approach by leveraging all online and offline points of sale.
• Provide clear vision and direction to the team regarding business objectives and store strategies.
• Identify, recruit, develop, and retain strong talent within the team.
• Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
• Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
• Ensure performance improvement plans are transparently discussed and documented.
• Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
• Drive the brand's e-commerce business, including various activities and activations.
• Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
• Ensure adherence to all sales and operational policies and procedures within the store.
• Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
• Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
• Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
• Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

• A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
• Fluency in both Arabic and English is essential.

Required Skills

• Sales Target Achievement and KPI Management
• Customer Relationship Management and Clienteling
• Product Knowledge
• Team Leadership, Talent Recruitment, and Talent Development
• Employee Feedback Management and Coaching
• Promoting a Growth Mindset and Performance Improvement Plans
• Omnichannel Customer Experience Strategy
• E-commerce Operations and Order Processing
• Adherence to Sales and Operational Policies
• Understanding of Service Level Agreements (SLAs)
• Proficiency with Clienteling Apps, OMS, and Business WhatsApp
• Stock Replenishment and Visual Merchandising (VM)
• Compliance with Legal, Safety, and Security Guidelines
• Retail Store Operations and HR Guidelines
• Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

About the Role

National Medical Care is seeking a Head of Pharmacy to lead its pharmacy operations in Makkah, Saudi Arabia. This full-time position is responsible for the overall organization, direction, and planning of the Pharmacy Department's programs. The role ensures adherence to hospital policies and procedures to maintain optimal professional practices for all pharmacy staff. The Head of Pharmacy will play a crucial role in providing excellent access to information and education for patient care for both inpatients and outpatients, while also administering the preparation and management of the department's operating budget. The ideal candidate will ensure the delivery of superior quality medical treatment, compassion, and understanding to every patient served at CARE Hospitals and Clinics. This leadership role requires a strategic vision to guide and develop the pharmacy team, optimize departmental performance, and uphold the highest standards of pharmaceutical care and regulatory compliance.

Key Responsibilities

• Ensure the provision of superior quality medical treatment, compassion, and understanding to every patient.
• Provide leadership and guidance to all Pharmacy staff.
• Plan, schedule, and direct the work of the department's staff to meet hospital objectives.
• Recommend criteria for selecting professional staff within the department and participate in the selection process.
• Participate in the recruitment process by updating the departmental staffing plan annually, reviewing credentials, and recommending hiring.
• Assess candidates for recruitment to the Division and provide recommendations to the Director of Ancillary Service when requested.
• Provide orientation and training for all staff on their duties and responsibilities within the department or assigned services.
• Establish, implement, and maintain a continuing professional development program for staff.
• Assure regular and systematic monitoring and evaluation of the quality and appropriateness of services rendered within the department through designated quality assurance mechanisms.
• Monitor and maintain staff performance through annual evaluations, assessing competencies, and suggesting training needs and career objectives.
• Recommend necessary space, medical technology, equipment, staffing, and other resources for the department and establish processes to address shortages.
• Assist in the preparation of required budget reports.
• Chair all departmental meetings or appoint a designee and document minutes.
• Monitor departmental performance metrics and implement improvement initiatives to enhance outcomes.
• Motivate and inspire department staff.
• Participate in the creation of policies and procedures necessary to carry out the department's mission.
• Implement and maintain adherence to all hospital policies, procedures, and regulatory requirements.
• Review and update departmental policies and procedures every three years, aligning with JCIA and CBAHI standards.
• Develop, implement, and evaluate departmental goals and objectives.
• Implement changes as per the Pharmacy quality and performance improvement plan and monitor outcomes.
• Maintain compliance oversight for all medication preparation and dispensing activities, ensuring adherence to regulatory requirements and professional standards, with specialized management of controlled drugs per MOH and SFDA protocols.
• Ensure that Pharmacists review all prescriptions or orders and monitor the expiration date of all drugs as per policy.
• Ensure the confidentiality, security, and integrity of all patient data and information.
• Ensure that emergency medications are consistently available, controlled, and secure in the Pharmacy and patient care areas.
• Ensure that the Management System within Pharmacy supports the Infection Control process.
• Ensure that a medication recall system is in place for the retrieval and safe disposition of discontinued and recalled medications.
• Ensure patients are educated about the safe and effective use of medication, according to law and their needs.
• Establish communication protocols with the “Poison Center” to keep relevant staff informed of current guidelines and updates.
• Submit a monthly report to the Director of Ancillary Service, ensuring it reflects department outcomes.
• Be accountable to the Director of Ancillary Services for all activities conducted within the department.
• Ensure a current inventory control list of all drugs and stock is initiated and maintained.
• Ensure all Pharmacy policies and procedures comply with CARE Hospitals and Clinics regulations and international standards.
• Ensure that Quality Performance and Risk Management within the Pharmacy Department is established and directed as per JCIA and CBAHI Standards.
• Develop a safety program for checking all medication distribution and report variances through the Incident Report.
• Develop and monitor Quality Indicators, Controlled Drugs policy, and establish high professional relations with Pharmaceutical companies.
• Ensure compliance with all relevant laws and regulations, including those related to recruitment, professional staff licensure and registration, waste management, food management, infection control, medication management, patient rights, radiation safety, and the physical environment.
• Serve as a permanent member of the Medical Executive Committee, Quality Council, Infection Control Committee, or any other committee as designated by the Director of Ancillary Services.
• Attend required meetings and participate in and chair committees as required.
• Notify the Director of Ancillary Service of absence and recommend an alternate (Acting Head) from the department.
• Perform other applicable tasks and duties assigned within the realm of his/her knowledge, skills, and abilities.

Qualifications and Requirements

• A Bachelor of Science in Pharmacy is the basic educational requirement.
• A Master's degree, ****, or a Master's in Hospital Administration or Management is preferred.
• A minimum of 10 years of progressive pharmacy experience in a large healthcare organization.
• At least 5 years of experience in senior leadership or management roles.
• A current valid license to practice in the area of specialty.
• Registration with the Saudi Commission for Health Specialties and/or a current license to practice in Saudi Arabia.
• Competent knowledge of MOH and SFDA rules and regulations.

Required Skills

• Proficiency in pharmacy management systems and healthcare technology.
• Strong understanding of pharmaceutical care principles.
• Knowledge of medication safety protocols and quality assurance.
• Familiarity with inventory management and procurement processes.
• Demonstrated leadership and administrative skills.
• Professional communication skills for interaction with diverse stakeholders.
• Fluency in both written and spoken Arabic and English.
• Managerial and working knowledge of computer systems.
• Professionalism and excellent interpersonal communication skills.
• Adherence to high standards of medical ethics and a strong sense of responsibility.

Work Environment and Location

This is a full-time position based in Makkah, Saudi Arabia. The role involves leading the pharmacy department within National Medical Care's facilities.