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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAbha, Abu Arish, Hafar Al Batin, Jazan, Khamis Mushayt, Makkah, Riyadh, Sabya, Samtah

At Asal Burger Company, we are looking for a branch manager capable of leading the team and achieving operational and sales targets efficiently.

Tasks and Responsibilities:

  • Manage and operate the branch daily and ensure work efficiency.
  • Achieve sales targets and reduce waste and operational costs.
  • Monitor product quality and service and implement company standards.
  • Manage and direct the team and develop employee performance.
  • Handle customer complaints and solve problems professionally.
  • Monitor inventory and orders and ensure operational needs are met.
  • Prepare operational reports and submit them to management.
  • Adhere to company policies and procedures as well as safety and cleanliness standards.

Requirements:

  • Previous experience as a branch manager or supervisor in the restaurant or fast food sector.
  • Leadership skills and a high ability to manage the team.
  • Ability to handle work pressure and make decisions.
  • Excellent communication and organizational skills.
  • Proficiency in using operational systems, cash register, and reports.
  • Flexibility in working hours and ability to work in shifts.

Benefits:

  • Professional work environment.
  • Opportunities for development and career growth.
  • Incentives and bonuses based on performance.

Requirements

  • GOSI Registration Required or Sponsorship Transfer
  • Requires 2-5 Years experience
  • Intermediate in English

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كيف تُساهم في الفريق؟

بصفتك موظف حجوزات، فأنت نقطة الاتصال الأولى للضيوف وتلعب دورًا أساسيًا في تكوين انطباع إيجابي. تتولى إدارة الحجوزات، والتعامل مع استفسارات الضيوف باحترافية، وضمان التواصل الفعال، ودعم العمليات لتقديم تجربة ضيافة مميزة.

Key Responsibilities | المسؤوليات الرئيسية

  • Manage reservations accurately and efficiently.
  • Handle calls and emails professionally.
  • Confirm reservations and maintain records.
  • Prepare reports and update systems.
  • Support guest satisfaction and escalate complaints when required.
  • Communicate effectively with operational teams and departments.
  • Maintain professional standards and positive teamwork.
  • إدارة الحجوزات بدقة وكفاءة.
  • التعامل مع المكالمات والبريد الإلكتروني باحترافية.
  • تأكيد الحجوزات وحفظ السجلات.
  • إعداد التقارير وتحديث الأنظمة.
  • دعم رضا الضيوف وتصعيد الشكاوى عند الحاجة.
  • التواصل الفعّال مع فرق العمل والأقسام المختلفة.
  • الحفاظ على الاحترافية والعمل بروح الفريق.

Required Skills | المهارات المطلوبة

  • Customer service skills | مهارات خدمة العملاء
  • Communication skills | مهارات التواصل
  • Time management and organization | إدارة الوقت والتنظيم
  • Attention to detail | الاهتمام بالتفاصيل
  • Problem-solving ability | حل المشكلات
  • Teamwork and collaboration | العمل الجماعي
  • Computer and reservation systems proficiency | إجادة أنظمة الحجز والحاسب الآلي
  • Ability to work under pressure | القدرة على العمل تحت الضغط

 

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