Office Manager Jobs in Makkah

About the Role

The Islamic Development Bank (IsDB) is seeking an Executive Coordinator to join the Operations Complex - Global Practices and Partnerships team. This role is integral to supporting the office of the Vice President/Director General (VP/DG) by ensuring effective executive coordination and support for the implementation of decisions and activities across the Complex/Directorate. The Executive Coordinator will contribute to monitoring work programs, strategic initiatives, change management, training programs, and budgets, thereby enhancing internal and external stakeholder responsiveness.

This position is key to managing the executive information and follow-up system within the VP/DG Front Office. The Executive Coordinator will collaborate with the Lead Coordinator and Senior Specialists to manage Complex/Directorate-wide Key Performance Indicators (KPIs) and ensure the availability of up-to-date and reliable management information systems for tracking deliverables. The role also involves managing the VP/DG's schedule and performing various administrative tasks.

Key Responsibilities

• Support the VP/DG front office in preparing the Annual Work Program and KPI development, including regular follow-up with departments for quarterly report preparation.
• Assist in the development, roll-out, and management of the digitized executive information and follow-up system for the VP/DG office to ensure timely responsiveness to stakeholder requests.
• Ensure that all instructions issued by the VP/DG are accurately recorded, transmitted, and followed up, acting as the first point of contact for inquiries from concerned units and external stakeholders regarding follow-up issues.
• Provide the VP/DG with accessible information on the Complex/Directorate's activities and pending issues by monitoring data and information related to all communications originating from the VP/DG, actions taken by individual departments, and necessary follow-up activities.
• Generate reports to monitor responsiveness, identify delays, and pinpoint bottlenecks in the implementation of executive instructions.
• Contribute to enforcing established criteria, principles, and procedures for concerned units when preparing responses for the VP/DG's signature or on behalf of the VP/DG, ensuring deadlines are met effectively.
• Enhance the efficiency of the VP/DG's time by sorting and prioritizing incoming mail.
• Monitor the activities of Archive staff within the VP/DG office and provide guidance as required.
• Assist in the preparation of periodical responsiveness reports for the VP/DG, highlighting the responsiveness of concerned Departments/Units within the Complex/Directorate to improve overall effectiveness.
• Maintain the VP/DG's schedule and agenda, and assist in planning appointments, meetings, and conferences.
• Support or act as the secretariat for VP/DG's meetings with the Complex/Directorate's management team and external stakeholders, and assist the VP/DG in his role as Chairman of various management committees.
• Prepare meeting agendas, ensure the availability of supporting and key documents, prepare, review, and distribute minutes, and prepare memoranda on key decisions, followed by tracking the implementation of agreed actions.
• Network with offices of senior and middle management within and across the Complex/Directorate to facilitate the implementation of VP/DG office decisions and ensure appropriate relationship management.
• Timely preparation of the VP/DG's briefing files for participation in internal and external events, and follow-up on the implementation of decisions made and instructions to be followed.
• Coordinate with concerned departments/units to relay protocol-related information for visitors, dignitaries, and diplomatic personalities meeting the VP/DG.
• Coordinate with other units of the Complex/Directorate to prepare draft mission programs and engagement plans for the VP/DG.
• Assist in monitoring the budget of the VP/DG office and support the front office team in its management.
• Assist the Front Office in organizing Complex/Directorate retreats and town halls.
• Support focal points in the VP/DG office to implement the knowledge management architecture in coordination with relevant units.
• Contribute to improving the executive information and follow-up system of the VP/DG Office by staying abreast of best practices.
• Support the development and implementation of the training plan for the Complex/Directorate.

Qualifications and Requirements

• A Bachelor's Degree in Business Administration, Economics, Finance, or any related field.
• 5 years of relevant experience.
• Experience in the operations of multilateral development banks or other International Financial Institutions is preferred.
• Experience and exposure working with senior-level executives is preferred.
• English language proficiency is mandatory.

Required Skills

• Advanced MS Office skills.
• Proficiency with ERP systems such as SAP, JIRA, Business Intelligence, and Alfresco.
• Expertise in Management of Information Systems.
• Strong Database Management skills.
• A passion for excellence.
• Excellent problem-solving abilities.
• Effective work planning and control capabilities.

Additional Information

This is a Fixed Term position at Job Grade E2, working full-time. The role is based at the Islamic Development Bank (IsDB) Headquarters in Jeddah, Saudi Arabia. The closing date for applications is 18-Jun-2026.

Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not charge any fees throughout the recruitment process and advises applicants to be wary of fraudulent publications or job offers made in its name.

About the Role

Emdad By Elm is seeking a dynamic and experienced Operations Manager to lead and optimize the daily operations of a major transportation project in Mecca, Saudi Arabia. This pivotal role ensures operational readiness, strict adherence to contractual standards, and the delivery of an exceptional passenger and visitor experience through effective stakeholder coordination. The Operations Manager will be instrumental in the successful launch and ongoing management of the project, requiring a proactive approach to problem-solving and a commitment to continuous improvement in a high-pressure, dynamic environment.

Key Tasks and Responsibilities

• Oversee daily operations, including strategic fleet deployment, efficient route optimization, and effective station management.
• Provide strong leadership and supervision to drivers, field operations staff, and customer service teams to maintain high performance standards.
• Ensure full compliance with all Quality, Health, Safety, and Environment (HSE) standards and applicable regulations.
• Act as a key point of contact with clients, government authorities, and external partners to foster strong working relationships.
• Monitor and track operational schedules, journey times, and overall service reliability against defined Key Performance Indicators (KPIs).
• Manage operational contracts with suppliers and vendors, ensuring performance meets contractual obligations.
• Oversee ticketing systems and monitor daily operational revenue streams.
• Prepare and submit comprehensive daily, weekly, and monthly operational reports to relevant stakeholders.
• Proactively identify and mitigate operational risks, and efficiently resolve field challenges.
• Lead the successful trial phase and subsequent official launch of the transportation project.
• Propose and implement initiatives aimed at enhancing operational efficiency and cost-effectiveness.

Qualifications and Requirements

• A Bachelor's degree is mandatory in Engineering, Business Administration, Transportation Management, or a closely related field.
• A minimum of 5 years of experience in managing transportation projects, large-scale infrastructure, or major field service projects.
• A proven track record in public transportation or government projects is highly preferred.

Required Skills

• Strong operational planning and execution capabilities.
• Exceptional leadership and field team management skills.
• Solid understanding of government regulations and contract management principles.
• Proficiency in data analysis, reporting, and KPI tracking.
• Excellent communication and stakeholder management skills.
• Ability to thrive and perform effectively in a high-pressure, dynamic environment.
• Fluency in Arabic; professional English proficiency is a strong asset.

Additional Role Details

This position is based in Mecca, Saudi Arabia, and requires full-time commitment. The role demands extensive field presence and daily oversight to ensure smooth operations. The required experience ranges between 5-10 years.

About the Role

Nesma Infrastructure & Technology is seeking a committed and organized Administrative Officer to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time position plays a vital role in ensuring the smooth running of administrative operations, particularly concerning HR compliance and employee record management.

Key Tasks and Responsibilities

• Manage and maintain major government platforms including Qawae, Muqeem, Jawazat, and Mudad to ensure HR compliance.
• Oversee employee records, keeping them accurate and up-to-date.
• Monitor working conditions to ensure adherence to regulations and achievement of organizational goals.
• Prepare and attest essential employee letters, such as experience letters, salary certificates, and warning letters.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 3 to 6 years of experience in a relevant administrative or HR support role.

Required Skills

• Proficiency in managing government HR platforms such as Qawae, Muqeem, Jawazat, and Mudad.
• Strong capabilities in employee record management and compliance monitoring.
• Experience in preparing and attesting employee letters.
• Excellent organizational and time management skills.
• Effective verbal and written communication abilities.
• Proficiency in using the Microsoft Office suite.
• Good analytical skills and problem-solving abilities.

Job Details

This is a full-time position requiring 3 to 6 years of experience in an administrative or HR support role. The work location is Jeddah, Makkah Al Mukarramah, Saudi Arabia.

About DHI
DHI is a global and independent company dedicated to working on challenges within the fields of water and environment and sustainability. Within these fields, we provide a wide range of advisory, digital advisory, research and water governance services as well as providing leading edge MIKE technologies and products to the market. At DHI, we are constantly looking for passionate and talented people who are eager to join our team.

About The Role
We are establishing a new office at KAUST and are looking for a motivated and organized Saudi Administrative Assistant to support our daily operations. This is a part-time position (2 days per week), ideal for someone who is reliable, detail-oriented, and enjoys a varied administrative role in an international environment. You will join a small, growing team of three in our new KAUST office.

Responsibilities And Challenges

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

Qualifications And Personal Skills

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

We offer

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.

Join Rotana Hotels as an Executive Secretary!
We are currently seeking an enthusiastic and committed individual with exceptional communication skills who prides herself on her ability to deliver extraordinary levels of service and provide creative solutions.

Key Responsibilities:

• Provide a full range of executive secretarial and administrative support activities for the General Manager, including highly confidential and sensitive matters.
• Ensure all outgoing correspondence is typed, proofread, and dispatched to the highest possible standard.
• Compose and prepare routine correspondence and prepare simple interpretation of documents as requested.
• Review all incoming mail and prioritize it before forwarding to the General Manager.
• Maintain and update the calendar for appointment and meeting schedules.
• Organize travel and external business trips on behalf of the General Manager.

Skills and Qualifications:

• College diploma in secretarial training with relevant experience.
• Fluency in both written and spoken English.
• Computer literate with typing skills of 60wpm accurately.

Competencies:

• Understanding Hotel Operations
• Customer Focus
• Effective Communication
• Teamwork

Join us in delivering exceptional hospitality at Rotana!

About the Role

GRG is seeking an experienced Executive Assistant to provide comprehensive support to the senior leadership of a leading Saudi conglomerate. This full-time role, based in Jeddah, Makkah Province, Saudi Arabia, offers significant exposure to senior management and international business operations. The successful candidate will act as a trusted right-hand person to the executives, operating within a fast-paced and highly professional work environment. This role is ideal for an individual with a proven track record of supporting C-level executives, demonstrating exceptional organizational skills and a proactive approach to managing complex administrative tasks. The opportunity involves extensive interaction with high-level stakeholders and managing critical executive functions.

Key Tasks and Responsibilities

• Provide high-level administrative support to C-level executives.
• Manage complex and dynamic calendars, ensuring efficient scheduling and conflict resolution.
• Arrange and coordinate international travel, including flights, accommodation, and itineraries.
• Handle executive correspondence with professionalism and confidentiality.
• Prepare materials and agendas for meetings, ensuring all necessary documentation is available.
• Effectively liaise with various stakeholders to facilitate smooth operations and communication.

Qualifications and Experience Required

• Minimum of 5 to 10 years of experience in an Executive Assistant role.
• Proven experience supporting C-level executives.
• Demonstrated ability to manage complex calendars.
• Experience in coordinating international travel arrangements.
• Proficiency in handling executive correspondence.
• Experience in meeting preparation.
• Strong stakeholder coordination skills.

Core Skills

• Executive Assistant
• C-Level Executive Support
• Calendar Management
• International Travel Arrangements
• Executive Correspondence
• Meeting Preparation
• Stakeholder Coordination

Work Environment and Location

This is a full-time role requiring presence in Jeddah, Makkah Province, Saudi Arabia. The company operates in a fast-paced, professional environment.

Application

Interested candidates are invited to submit their resumes with confidence.

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

• Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
• Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
• Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
• Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
• Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
• Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
• Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
• Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
• Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
• Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
• Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
• Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
• A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
• Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
• A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
• Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
• The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
• Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

• Expertise in Operations Management and Flexo Narrow-Web Printing.
• Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
• Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
• Solid understanding of Quality and Compliance Management principles.
• Knowledge of Printing Technology, Engineering, and Operations Management principles.
• Skills in Production Leadership and Customer-Facing Commercial Support.
• Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
• Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
• Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
• Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
• Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
• Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
• Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
• Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
• Skills in Sales Coordination, Product Discussions, and Solution Selling.
• Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
• Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
• Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
• Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
• Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
• Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
• Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

About the Role

The Al-Wadad Charity Association announces its need to recruit a specialized and experienced professional to lead and manage the operations of one of its main departments. This role primarily aims to oversee the implementation of the department's strategic and operational plans, ensure the achievement of its goals, and enhance relationships with beneficiaries and stakeholders. This position is vital for improving the quality of services provided and driving the overall success of the association's initiatives. The role includes leading a team, developing strategic initiatives, and ensuring efficient and effective service delivery to beneficiaries, significantly contributing to the organization's mission.

Key Tasks and Responsibilities

• Lead and manage department operations to achieve strategic and operational goals.
• Develop and implement strategic and operational plans for the department.
• Oversee the quality of services provided to beneficiaries and improve their overall experience.
• Represent the association before relevant parties and build effective relationships with stakeholders.
• Manage the work team within the department, including identifying needs, developing performance, and ensuring adherence to operational schedules.
• Monitor the implementation of plans and ensure adherence to the operational timeline.
• Oversee the implementation of initiatives and ensure the efficiency of the department's operational processes.
• Ensure compliance with all relevant policies and procedures.
• Manage time effectively and control workflow to ensure timely completion.
• Demonstrate emotional intelligence and strong negotiation skills in all interactions.
• Manage available resources efficiently and improve operational efficiency within the department.

Qualifications and Requirements

• Bachelor's degree in Business Administration or a related field.
• 5-8 years of experience in a leadership role.
• Proven experience in developing and implementing operational and strategic plans, and managing initiatives.
• Strong leadership, communication, and relationship-building skills.
• Ability to analyze data and make decisions based on operational requirements.
• Familiarity with relationship-related systems and frameworks.

Core Skills

• Strategic and operational planning.
• Development and implementation of operational and strategic plans.
• Overseeing the quality of services provided to beneficiaries and improving their experience.
• Representing the association before relevant parties and building effective relationships with stakeholders.
• Managing the department's work team, including identifying needs and developing performance.
• Monitoring plan implementation and ensuring adherence to the operational timeline.
• Overseeing initiative implementation and ensuring the efficiency of departmental operations.
• Overseeing compliance with policies and procedures.
• Time management and workflow control.
• Emotional intelligence and negotiation skills.
• Efficient management of available resources and improvement of operational efficiency in the department.

Additional Details

Company: Al-Wadad Charity Association

Location: Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia

Job Type: Full-time

Required Experience: 5-10 years

We are looking for an administrative assistant to join our team, where they will be responsible for communicating with drivers and organizing daily operations, managing internal and external correspondence, and preparing reports and administrative documents. The suitable candidate will coordinate daily office work, receive phone calls, and follow up on administrative transactions with various entities. A person who is organized with excellent communication skills and proficiency in using basic computer programs such as Word and Excel, and is familiar with Arabic and Urdu languages is required.

Join MBRF as an Administrative Assistant!
Are you ready to build your career at one of the world’s largest food companies? At MBRF, we are dedicated to nourishing lives through quality and innovation, positively impacting thousands of families worldwide.

About the Role:
As an Administrative Assistant, you will play a vital role in supporting our operations and facilitating effective communication across teams. This position is on-site, allowing you to engage directly with your colleagues and contribute to our mission.

Your Responsibilities:

• Provide administrative support to ensure efficient operation of the office.
• Assist in managing schedules, communications, and fulfilling administrative tasks.
• Collaborate with colleagues to foster a productive work environment.

Why MBRF?
At MBRF, we believe in promoting the growth of our internal talent and providing opportunities to develop your career within our organization. By applying now, you take an important step in your professional journey. Become part of a team that believes in the power of sustainability, safety, quality, and integrity!

Join us now and be part of MBRF’s remarkable journey!

About the Role

Taibah Gifts is seeking a Production & Manufacturing Manager to oversee its operations in Makkah, Saudi Arabia. This full-time position is integral to ensuring the company's product needs are met with high-quality standards. The role involves managing all local and international production and manufacturing activities, with a focus on factory oversight to guarantee compliance with regulatory requirements and maintain efficient supply chains.

Key Responsibilities

• Identify company product needs and establish precise technical and standard specifications.
• Supervise and manage local and international production and manufacturing processes to ensure supply chain continuity and efficiency.
• Coordinate with local and international factories to ensure production aligns with specifications and governmental regulations.
• Collaborate with the design team to develop and update manufacturing processes.
• Establish strategic production and manufacturing plans, monitoring their execution and adherence to timelines.
• Ensure quality standards are met, while improving operational efficiency and minimizing waste and costs.
• Lead and manage the production and manufacturing team, including task distribution and performance evaluations.
• Coordinate with procurement and warehousing for the seamless flow of materials and finished products.
• Monitor production equipment maintenance and ensure adherence to safety, environmental, and quality protocols.
• Prepare detailed operational and production reports for senior management.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field.
• Over 10 years of proven experience in production and manufacturing management, preferably within the gifts sector, including experience in outsourcing and working with international factories.
• Proficiency in Enterprise Resource Planning (ERP) systems, specifically Odoo, and Microsoft Office programs.
• Full fluency in both Arabic and English (written and spoken).

Required Skills

• Exceptional negotiation and communication skills for managing relationships with factories and suppliers.
• Strong analytical thinking and problem-solving capabilities for manufacturing and supply chain challenges.
• Excellent organizational, time management, and project management skills.
• Comprehensive knowledge of relevant regulatory standards, specifications, and policies.

Work Environment and Expectations

This is a full-time position based in Makkah, Saudi Arabia. The role requires a proactive leader instrumental in translating product demands into tangible goods while optimizing operational efficiency. Key performance indicators include achieving a minimum of 98% product compliance with specifications, 95% adherence to timelines, 100% regulatory compliance, at least 90% of the annual target for cost and waste reduction, a minimum internal department satisfaction score of out of 5, and a minimum of 95% accuracy in contract and technical documentation.

About the Role

Le Méridien Hotels & Resorts is seeking a Reservations Manager for its Makkah, Saudi Arabia location. This management position is responsible for overseeing reservations sales, driving revenue, and ensuring customer loyalty through service excellence. The role requires an understanding of market dynamics, revenue maximization, and team leadership to achieve departmental objectives.

Key Responsibilities

• Solicit and manage reservations sales opportunities to meet personal and property revenue goals.
• Provide training and assign tasks to Reservations Sales staff.
• Actively up-sell to maximize revenue from each business opportunity.
• Achieve personal and team revenue targets.
• Foster customer loyalty by delivering service excellence in every interaction.
• Grow account share on behalf of the company by providing service to customers.
• Identify new reservations sales business to achieve revenue goals.
• Analyze market conditions, including competitor strengths and weaknesses, economic trends, and supply and demand, to strategize sales efforts.
• Secure the most advantageous opportunities for the property based on market conditions and property needs.
• Monitor same-day selling procedures to maximize room revenue and control property occupancy.
• Understand the property’s target customer and their service expectations, and tailor solutions to meet their business needs.
• Respond to incoming reservations sales opportunities that fall outside standard parameters.
• Utilize negotiation and creative selling skills to close business and negotiate contracts.
• Effectively leverage sales resources and administrative support staff.
• Assist in monitoring group reservation forecast data.
• Coordinate with sales and Convention Services to process rooming lists and reservation cards.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Assist with monitoring the accuracy of reservation sales orders within tracking systems.
• Track no-show reservations and process charges as required.
• Verify daily arrivals to ensure correct billing instructions are applied to reservations.
• Manage the waitlist and prioritize contact order.
• Prepare work and maintenance orders.
• Support customer loyalty and brand standards through service excellence.
• Provide excellent customer service consistent with brand standards.
• Execute customer service to drive satisfaction and loyalty by assisting customers and ensuring their satisfaction.
• Set a positive example for guest relations.
• Serve customers by understanding their needs, recommending features and services, and building relationships.
• Handle guest complaints and disputes following established procedures.
• Monitor reservations sales agents during phone calls.
• Develop, implement, and maintain a departmental orientation program for new hire training.
• Utilize available on-the-job training tools for employees.
• Create monthly labor schedules for the team.
• Utilize applicable intranet for resources and information.
• Create contracts as required.

Qualifications and Requirements

• High school diploma or GED; no work experience required.
• OR
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major.
• 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

• Reservations Sales
• Customer Loyalty
• Revenue Management
• Customer Service Excellence
• Negotiating Skills
• Sales Acumen
• Training and Development
• Human Resource Management

Work Environment

This is a full-time, management position located in Makkah, Saudi Arabia. The role is not remote. The position is on a contract basis.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated and is committed to non-discrimination on any protected basis.

About the Reservations Manager Role

Le Méridien Hotels & Resorts in Makkah, Saudi Arabia is seeking a Reservations Manager to lead its reservations team. This management position is responsible for identifying and pursuing sales opportunities, maximizing revenue, and ensuring customer loyalty through effective service delivery. The role requires a strong understanding of market dynamics and a proven ability to achieve revenue goals.

Key Responsibilities

• Solicit and manage reservations sales-related opportunities to achieve personal and property revenue goals.
• Actively up-sell each business opportunity to maximize revenue.
• Achieve personal and team-related revenue goals.
• Drive customer loyalty by delivering service excellence throughout each customer experience.
• Provide service to customers to grow share of the account on behalf of the company.
• Identify new reservations sales business to achieve personal and property revenue goals.
• Understand the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and strategize accordingly.
• Close the best opportunities for the property based on market conditions and property needs.
• Monitor same-day selling procedures to maximize room revenue and control property occupancy.
• Gain understanding of the property’s primary target customer and service expectations; serve the customer by understanding their business and offering better business solutions.
• Respond to incoming reservations sales opportunities for the property that are outside of standard parameters.
• Utilize negotiating skills and creative selling abilities to close business and negotiate contracts.
• Effectively use sales resources and administrative/support staff.
• Assist in monitoring group reservation forecast data.
• Coordinate with sales and Convention Services to process rooming lists and reservation cards.
• Execute and support the operational aspects of business booked, including generating proposals and writing contracts.
• Assist with monitoring the accuracy of reservation sales orders within tracking systems.
• Track no-show reservations and process charges as needed.
• Check daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manage the waitlist and prioritize order of waitlist contacts.
• Prepare work and maintenance orders.
• Support customer loyalty and property’s brand standards by delivering service excellence.
• Provide excellent customer service consistent with the daily service basics of the brand.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Set a positive example for guest relations.
• Serve the customer by understanding their needs and recommending appropriate features and services, building relationships and loyalty.
• Handle guest complaints and disputes following instant pacification procedures.
• Monitor reservations sales agents during phone calls.
• Develop, implement, and maintain a departmental orientation program for new hires.
• Utilize all available on-the-job training tools for employees.
• Create monthly labor scheduling for the team.
• Utilize applicable intranet for resources and information.
• Create contracts as required.

Qualifications and Requirements

• High school diploma or GED; no work experience required.
• OR
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

• Reservations Sales
• Customer Loyalty
• Revenue Goal Achievement
• Negotiating Skills
• Customer Service Excellence
• Human Resource Management

Work Environment and Additional Information

This is a full-time, contract position located in Makkah, Saudi Arabia. The role requires 2-5 years of experience. Le Méridien Hotels & Resorts, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is dedicated to non-discrimination on any protected basis.

Join Our Team as an Operations Officer!
At DARCO, we are seeking a highly organized and detail-oriented Operations Officer Collections to join our Operations team. This critical role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately. As an Operations Officer, you will coordinate closely with the Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.

Key Responsibilities:

• Manage and oversee daily operational transactions in accordance with company policies and procedures.
• Accurately input and update sales transactions within the designated systems (installment sales system).
• Coordinate closely with the Sales team to track deal progress and address any delays or issues.
• Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
• Prepare and generate periodic reports related to operations and collections.
• Execute real estate transaction procedures as directed by management.
• Ensure compliance with internal policies, procedures, and collection guidelines.
• Support continuous improvement of operational efficiency and recommend process enhancements.

Requirements:

• Bachelor’s degree in Accounting or a related field.
• 3 to 5 years of experience in operations, collections, or a related field.

Skills:

• Advanced proficiency in computer applications and operational systems.
• Strong understanding of financial processes and collection procedures.
• Excellent communication and coordination skills across departments.
• Strong analytical thinking and problem-solving abilities.
• Effective time management, organization skills, and ability to work under pressure.
• Good command of the English language.
• Basic knowledge of sales and marketing principles.

About the Role

Stranger Soccer is seeking an ambitious and entrepreneurial individual to serve as the License Owner / Operator for its football experience platform in Jeddah, Saudi Arabia. This role offers the opportunity to build a business centered around a passion for football, leveraging Stranger Soccer's established global brand and technology. The position requires independent operation and management of all business aspects, supported by Stranger Soccer's headquarters.

Role Overview

The License Owner / Operator will be responsible for establishing and managing a comprehensive football ecosystem within Jeddah. This involves overseeing operations, implementing marketing strategies, and building a local team. The role is designed for individuals with a strong understanding of football culture, local market insights, and a drive to create a meaningful venture.

Key Responsibilities

• Oversee the complete operational management of the Stranger Soccer platform in Jeddah.
• Develop and implement local marketing strategies to drive user acquisition and engagement.
• Recruit, train, and manage a local team to ensure high-quality game experiences.
• Manage the day-to-day business operations, ensuring a sustainable and growing venture.
• Foster and grow the football community within Jeddah through the Stranger Soccer platform.
• Ensure all games delivered through the platform meet Stranger Soccer's consistent, high-quality standards.

Qualifications and Requirements

• A strong passion for football and a deep understanding of local football culture.
• Demonstrated leadership capabilities.
• Proven business experience, with a strategic mindset.
• An entrepreneurial spirit and the drive to operate independently.
• A desire for ownership, impact, and tangible results.
• Strong local insight into the Jeddah market.
• Experience Required: 0-1 years.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

To Express Interest

For more information and to express your interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

About the Role

Stranger Soccer is seeking an entrepreneurial individual to serve as the License Owner/Operator for Jeddah, Makkah, Saudi Arabia. This role involves establishing and managing a local Stranger Soccer football experience platform, making casual football accessible through a mobile application. This is an opportunity to own and operate a venture with the support of a global brand, managing local operations, marketing, and team recruitment, while receiving guidance and resources from Stranger Soccer headquarters.

Key Responsibilities

The responsibilities for this role encompass the full scope of business ownership and operational management for Stranger Soccer in Jeddah. These include:

• Overseeing all operational aspects of the Stranger Soccer platform within Jeddah.
• Developing and executing local marketing strategies to drive user acquisition and engagement.
• Recruiting, training, and managing a local team to ensure high-quality game experiences.
• Managing the day-to-day business operations to ensure a seamless experience for players.
• Leveraging the Stranger Soccer technology platform to facilitate game bookings and player participation.
• Ensuring consistent, high-quality football experiences for all users.
• Acting as the primary point of contact and local representative for Stranger Soccer.
• Contributing to the growth and success of the Stranger Soccer brand in the Saudi Arabian market.

Qualifications and Requirements

Candidates should possess the following attributes and experience:

• A strong passion for football and a deep understanding of local football culture.
• Demonstrated leadership capabilities.
• Proven business experience, indicating a capacity for strategic planning and execution.
• An entrepreneurial mindset, with a drive to build and operate an independent venture.
• The ability to manage operations effectively.
• Proficiency in marketing strategies and implementation.
• Experience in team recruitment and management.
• A desire for ownership and a commitment to achieving tangible results.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy and Execution
• Team Recruitment and Development

About Stranger Soccer

Stranger Soccer is a global platform that has facilitated over 100,000 games in more than 10 cities worldwide. This role offers a business opportunity for individuals looking to make an impact in their local community and the football landscape. For more information and to express interest, please visit ******************* and click "Bring Stranger Soccer to Your City".