Office Manager Jobs in Makkah

About the Role

Abdul Latif Jameel, a diversified business conglomerate with operations across the Middle East, North Africa, and Turkey (MENAT region), is seeking an Office Manager/PMO Senior Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This position provides high-level administrative support and manages communication activities for the Head of Division. The role requires discretion, confidentiality, and a detailed understanding of the Division's operations and procedures, contributing to the organizational and functional strategic focus.

With a history spanning over 75 years, Abdul Latif Jameel has evolved from a trading business into a significant partner across various sectors, including automotive. The company fosters a culture of Respect, Innovation, a Pioneering Spirit, and Empowerment.

Key Responsibilities

• Liaise with the Finance Team and operational Management to collate the Divisional and annual Sustainability budget.
• Receive Departmental Monthly results and assist in the preparation of Divisional reports.
• Manage the Divisional calendar, including fixed meeting schedules, and schedule meetings on behalf of the Head of Division based on priority.
• Partner with Internal Communications to facilitate internal and external communication for the division.
• Access the Divisional Head's email and accounts to read emails and schedule appropriate appointments and meetings.
• Receive and evaluate meeting requests, discuss them with the Head of Division, and schedule them accordingly based on urgency and importance.
• Arrange business trips and ensure all required logistics are in place.
• Assist the Division with Appian and Purchase requests as directed by the Divisional Head.
• Plan, organize, and schedule own workload to ensure activities are completed accurately and on time.
• Arrange and facilitate meetings and disseminate minutes as and when directed.
• Handle communication with the CEO's office and other ALJ Motors divisions.
• Organize office maintenance and repair work for the Sustainability office.
• Liaise with various departments on projects, events, conferences, workshops, and other company functions involving the Sustainability Office.
• Maintain an inventory of office supplies, schedule preventive maintenance, and arrange emergency repairs of office equipment.
• Ensure the office adheres to 5S principles.

Qualifications and Requirements

• Graduate Bachelor’s Degree or equivalent.
• Minimum of 4 years of experience in an Executive Assistant position.
• Excellent communication and multitasking skills are required.
• The role involves scheduling Sustainability executive meetings.
• The position holder will prioritize incoming emails and meetings.
• The position holder will review and handle Decision Making Requests requiring the Head of Division's approval.

Required Skills

• Strong Communication skills.
• Project Management capabilities.
• Effective Organizational skills.
• Inter-personal skills.

Work Environment and Additional Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Competence in spoken and written English is necessary, with Arabic language being an advantage.

About the Role

The Islamic Development Bank (IsDB) is seeking an Executive Coordinator to join the Operations Complex - Global Practices and Partnerships team. This role is integral to supporting the office of the Vice President/Director General (VP/DG) by ensuring effective executive coordination and support for the implementation of decisions and activities across the Complex/Directorate. The Executive Coordinator will contribute to monitoring work programs, strategic initiatives, change management, training programs, and budgets, thereby enhancing internal and external stakeholder responsiveness.

This position is key to managing the executive information and follow-up system within the VP/DG Front Office. The Executive Coordinator will collaborate with the Lead Coordinator and Senior Specialists to manage Complex/Directorate-wide Key Performance Indicators (KPIs) and ensure the availability of up-to-date and reliable management information systems for tracking deliverables. The role also involves managing the VP/DG's schedule and performing various administrative tasks.

Key Responsibilities

• Support the VP/DG front office in preparing the Annual Work Program and KPI development, including regular follow-up with departments for quarterly report preparation.
• Assist in the development, roll-out, and management of the digitized executive information and follow-up system for the VP/DG office to ensure timely responsiveness to stakeholder requests.
• Ensure that all instructions issued by the VP/DG are accurately recorded, transmitted, and followed up, acting as the first point of contact for inquiries from concerned units and external stakeholders regarding follow-up issues.
• Provide the VP/DG with accessible information on the Complex/Directorate's activities and pending issues by monitoring data and information related to all communications originating from the VP/DG, actions taken by individual departments, and necessary follow-up activities.
• Generate reports to monitor responsiveness, identify delays, and pinpoint bottlenecks in the implementation of executive instructions.
• Contribute to enforcing established criteria, principles, and procedures for concerned units when preparing responses for the VP/DG's signature or on behalf of the VP/DG, ensuring deadlines are met effectively.
• Enhance the efficiency of the VP/DG's time by sorting and prioritizing incoming mail.
• Monitor the activities of Archive staff within the VP/DG office and provide guidance as required.
• Assist in the preparation of periodical responsiveness reports for the VP/DG, highlighting the responsiveness of concerned Departments/Units within the Complex/Directorate to improve overall effectiveness.
• Maintain the VP/DG's schedule and agenda, and assist in planning appointments, meetings, and conferences.
• Support or act as the secretariat for VP/DG's meetings with the Complex/Directorate's management team and external stakeholders, and assist the VP/DG in his role as Chairman of various management committees.
• Prepare meeting agendas, ensure the availability of supporting and key documents, prepare, review, and distribute minutes, and prepare memoranda on key decisions, followed by tracking the implementation of agreed actions.
• Network with offices of senior and middle management within and across the Complex/Directorate to facilitate the implementation of VP/DG office decisions and ensure appropriate relationship management.
• Timely preparation of the VP/DG's briefing files for participation in internal and external events, and follow-up on the implementation of decisions made and instructions to be followed.
• Coordinate with concerned departments/units to relay protocol-related information for visitors, dignitaries, and diplomatic personalities meeting the VP/DG.
• Coordinate with other units of the Complex/Directorate to prepare draft mission programs and engagement plans for the VP/DG.
• Assist in monitoring the budget of the VP/DG office and support the front office team in its management.
• Assist the Front Office in organizing Complex/Directorate retreats and town halls.
• Support focal points in the VP/DG office to implement the knowledge management architecture in coordination with relevant units.
• Contribute to improving the executive information and follow-up system of the VP/DG Office by staying abreast of best practices.
• Support the development and implementation of the training plan for the Complex/Directorate.

Qualifications and Requirements

• A Bachelor's Degree in Business Administration, Economics, Finance, or any related field.
• 5 years of relevant experience.
• Experience in the operations of multilateral development banks or other International Financial Institutions is preferred.
• Experience and exposure working with senior-level executives is preferred.
• English language proficiency is mandatory.

Required Skills

• Advanced MS Office skills.
• Proficiency with ERP systems such as SAP, JIRA, Business Intelligence, and Alfresco.
• Expertise in Management of Information Systems.
• Strong Database Management skills.
• A passion for excellence.
• Excellent problem-solving abilities.
• Effective work planning and control capabilities.

Additional Information

This is a Fixed Term position at Job Grade E2, working full-time. The role is based at the Islamic Development Bank (IsDB) Headquarters in Jeddah, Saudi Arabia. The closing date for applications is 18-Jun-2026.

Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not charge any fees throughout the recruitment process and advises applicants to be wary of fraudulent publications or job offers made in its name.

We are looking for an administrative assistant to join our team, where they will be responsible for communicating with drivers and organizing daily operations, managing internal and external correspondence, and preparing reports and administrative documents. The suitable candidate will coordinate daily office work, receive phone calls, and follow up on administrative transactions with various entities. A person who is organized with excellent communication skills and proficiency in using basic computer programs such as Word and Excel, and is familiar with Arabic and Urdu languages is required.

About the Role

Emcotech Arabia is seeking an experienced Technical Office Manager (MEP) to join its team in Jeddah, Makkah, Saudi Arabia. This role is central to leading the technical function across projects, ensuring high standards of quality, compliance, and timely delivery from design through to handover. The Technical Office Manager will oversee the MEP technical office and guide a team of engineers and draftsmen.

The successful candidate will coordinate critical aspects such as shop drawings and material submittals, ensuring all technical deliverables meet project specifications, industry standards, and client requirements. This is a full-time opportunity within a growing organization.

Key Responsibilities

• Lead and manage the MEP technical office team, including engineers, coordinators, and draftsmen, fostering a collaborative and efficient work environment.
• Oversee the preparation, review, and approval of all MEP shop drawings, as-built drawings, and combined services drawings.
• Manage the submission, tracking, and approval process for material submittals, technical submittals, and compliance statements.
• Review project specifications, Bills of Quantities (BOQs), and contract documents to ensure adherence to technical requirements.
• Coordinate MEP services with civil, structural, and architectural disciplines to identify and resolve clashes and interface issues.
• Prepare and manage Requests for Information (RFIs), Non-Conformance Reports (NCRs), and technical correspondence with consultants and clients.
• Ensure alignment of design documentation with site execution realities and identify opportunities for value engineering.
• Provide technical input and quantity verification support to planning, procurement, and Quantity Surveying (QS) teams.
• Ensure adherence to Inspection and Test Plans (ITPs), project quality standards, and applicable codes and regulations.
• Report on progress, technical challenges, and resolutions to senior management and client representatives.

Qualifications and Experience

• Bachelor's degree in Mechanical, Electrical, or a relevant Engineering discipline.
• A minimum of 10 years of progressive experience in MEP contracting.
• At least 3 years of experience specifically in a Technical Office Management role.
• Proficiency in AutoCAD, Revit (BIM), and Navisworks.
• Solid understanding of MEP systems, design coordination principles, and construction sequencing.
• Strong command of project specifications, relevant codes, and industry standards.
• PMP or a recognized technical/management certification is considered an advantage.

Required Skills

• Proficiency in AutoCAD, Revit (BIM), and Navisworks.
• Demonstrated leadership capabilities.
• Strong coordination and collaboration skills.
• Excellent stakeholder communication abilities.

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves leading a technical team and requires a minimum of 10 years of overall experience, with at least 3 years in a Technical Office Management capacity within MEP contracting.

About the Role

Amadeus is seeking an experienced IT PMO Manager to join our team in Jeddah, Makkah, Saudi Arabia. This role is responsible for establishing, overseeing, and refining project governance to ensure consistency, transparency, and efficiency across all value streams and initiatives. The IT PMO Manager will drive strategic planning, comprehensive reporting, robust risk management, and operational excellence, empowering leadership with the insights needed to make informed decisions and secure delivery commitments. This position offers opportunities for learning and professional growth within a global organization.

Key Responsibilities

• Define and implement robust governance frameworks for effective project tracking and reporting.
• Structure planning cycles, define key milestones, and ensure rigorous follow-up on project execution.
• Ensure process consistency across all value streams and serve as a central point of reference for PMO best practices.
• Consolidate and meticulously track progress, risks, and dependencies across multiple initiatives.
• Provide clear, structured, and actionable reporting to stakeholders, ensuring alignment with business objectives.
• Maintain high data quality and reliability of reporting tools, while actively supporting the continuous improvement of reporting standards.
• Identify cross-stream risks and dependencies, assessing their potential impact on project delivery.
• Drive the implementation of mitigation actions and escalate issues when necessary, proactively anticipating potential delivery challenges.
• Support project teams in proactively managing risks and interdependencies across various initiatives.
• Enhance tools, templates, and ways of working to increase operational efficiency and process consistency.
• Promote project management best practices and contribute to the maturity of the organization's operating model.
• Act as a change driver by supporting process enhancements and fostering cross-functional alignment.

Qualifications and Requirements

• A degree in Business, Engineering, or a related field.
• Significant experience in PMO, project, or program support roles.
• A strong background in reporting, governance, and planning methodologies.
• Demonstrated ability to work effectively across multiple teams and with diverse stakeholders.
• Proficiency in English is required; knowledge of Arabic is considered a plus.

Required Skills

• Reporting
• Governance
• Planning
• Risk Management
• Project Management
• Organizational Skills
• Analytical Skills

Work Environment and Additional Information

This is a full-time position for an IT PMO Manager at Amadeus, located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience. Amadeus is committed to Diversity & Inclusion, aiming to foster a culture of belonging and fair treatment. As an equal opportunity employer, Amadeus considers all qualified applicants without regard to gender, race, ethnicity, sexual orientation, beliefs, disability, or any other characteristics protected by law.

Please be aware of recruitment scams: Amadeus Group never charges fees, requests payment, or asks for financial information during the recruitment process. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms should be treated as fraudulent.

About the Role

Emdad By Elm is seeking a dynamic and experienced Operations Manager to lead and optimize the daily operations of a major transportation project in Mecca, Saudi Arabia. This pivotal role ensures operational readiness, strict adherence to contractual standards, and the delivery of an exceptional passenger and visitor experience through effective stakeholder coordination. The Operations Manager will be instrumental in the successful launch and ongoing management of the project, requiring a proactive approach to problem-solving and a commitment to continuous improvement in a high-pressure, dynamic environment.

Key Tasks and Responsibilities

• Oversee daily operations, including strategic fleet deployment, efficient route optimization, and effective station management.
• Provide strong leadership and supervision to drivers, field operations staff, and customer service teams to maintain high performance standards.
• Ensure full compliance with all Quality, Health, Safety, and Environment (HSE) standards and applicable regulations.
• Act as a key point of contact with clients, government authorities, and external partners to foster strong working relationships.
• Monitor and track operational schedules, journey times, and overall service reliability against defined Key Performance Indicators (KPIs).
• Manage operational contracts with suppliers and vendors, ensuring performance meets contractual obligations.
• Oversee ticketing systems and monitor daily operational revenue streams.
• Prepare and submit comprehensive daily, weekly, and monthly operational reports to relevant stakeholders.
• Proactively identify and mitigate operational risks, and efficiently resolve field challenges.
• Lead the successful trial phase and subsequent official launch of the transportation project.
• Propose and implement initiatives aimed at enhancing operational efficiency and cost-effectiveness.

Qualifications and Requirements

• A Bachelor's degree is mandatory in Engineering, Business Administration, Transportation Management, or a closely related field.
• A minimum of 5 years of experience in managing transportation projects, large-scale infrastructure, or major field service projects.
• A proven track record in public transportation or government projects is highly preferred.

Required Skills

• Strong operational planning and execution capabilities.
• Exceptional leadership and field team management skills.
• Solid understanding of government regulations and contract management principles.
• Proficiency in data analysis, reporting, and KPI tracking.
• Excellent communication and stakeholder management skills.
• Ability to thrive and perform effectively in a high-pressure, dynamic environment.
• Fluency in Arabic; professional English proficiency is a strong asset.

Additional Role Details

This position is based in Mecca, Saudi Arabia, and requires full-time commitment. The role demands extensive field presence and daily oversight to ensure smooth operations. The required experience ranges between 5-10 years.

About DHI
DHI is a global and independent company dedicated to working on challenges within the fields of water and environment and sustainability. Within these fields, we provide a wide range of advisory, digital advisory, research and water governance services as well as providing leading edge MIKE technologies and products to the market. At DHI, we are constantly looking for passionate and talented people who are eager to join our team.

About The Role
We are establishing a new office at KAUST and are looking for a motivated and organized Saudi Administrative Assistant to support our daily operations. This is a part-time position (2 days per week), ideal for someone who is reliable, detail-oriented, and enjoys a varied administrative role in an international environment. You will join a small, growing team of three in our new KAUST office.

Responsibilities And Challenges

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

Qualifications And Personal Skills

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

We offer

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.

Join Rotana Hotels as an Executive Secretary!
We are currently seeking an enthusiastic and committed individual with exceptional communication skills who prides herself on her ability to deliver extraordinary levels of service and provide creative solutions.

Key Responsibilities:

• Provide a full range of executive secretarial and administrative support activities for the General Manager, including highly confidential and sensitive matters.
• Ensure all outgoing correspondence is typed, proofread, and dispatched to the highest possible standard.
• Compose and prepare routine correspondence and prepare simple interpretation of documents as requested.
• Review all incoming mail and prioritize it before forwarding to the General Manager.
• Maintain and update the calendar for appointment and meeting schedules.
• Organize travel and external business trips on behalf of the General Manager.

Skills and Qualifications:

• College diploma in secretarial training with relevant experience.
• Fluency in both written and spoken English.
• Computer literate with typing skills of 60wpm accurately.

Competencies:

• Understanding Hotel Operations
• Customer Focus
• Effective Communication
• Teamwork

Join us in delivering exceptional hospitality at Rotana!

About the Role

Procter & Gamble, a global leader in Fast Moving Consumer Goods (FMCG) with well-known brands, is seeking a dedicated Executive Assistant to join its team in Jeddah, Saudi Arabia. This full-time position, based at the Jiddah Jameel Square Office, offers an opportunity to provide comprehensive administrative and office support to meet business objectives. The role requires agility to adapt to varying schedules and situations, and a commitment to improving processes.

Key Responsibilities

• Provide advanced administrative, technical, and project management support to a Senior Executive and their leadership team.
• Act as a strategic business partner, serving as a trusted confidante, liaison, and executive stand-in, offering guidance and input on company and business affairs.
• Build and maintain crucial relationships essential for the success of the Executive and the organization.
• Represent the Company and the Executive's office professionally to both internal stakeholders and external visitors.
• Manage office operations efficiently, leveraging expertise in technical tools and software applications.
• Coordinate travel arrangements and global business meetings seamlessly.
• Handle sensitive information with the utmost professionalism and discretion.

Qualifications and Experience

• 3-5 years of relevant work experience in an executive support or similar role.
• Fluency in both Arabic and English, both written and spoken.
• Exceptional attention to detail to ensure accuracy in all tasks.
• Strong organizational and follow-through skills to manage multiple priorities effectively.

Required Skills and Proficiencies

• Proficiency in office management principles and practices.
• Expertise in utilizing various technical tools and software applications.
• Advanced skills in Microsoft Outlook, Microsoft Teams, Excel, and PowerPoint.
• Experience with collaboration technologies.
• Proven ability to coordinate travel logistics.
• Capability to coordinate global business meetings.

Work Context

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role is classified under Experienced Professionals.

About the Role

Saudi German Health Careers KSA is seeking a highly organized and professional Executive Assistant to provide comprehensive administrative, organizational, and executive support to the Group Executive. This role ensures the efficient operation of the executive office and serves as a key liaison between executive leadership, hospital management teams, physicians, and external stakeholders. The ideal candidate will uphold the highest standards of professionalism, confidentiality, and discretion.

Key Responsibilities

• Manage the Group Executive's calendar, schedule appointments, coordinate meetings, and arrange travel logistics.
• Effectively manage and prioritize meeting requests to ensure optimal time management for the executive.
• Prepare agendas, presentations, reports, correspondence, and all necessary meeting materials.
• Draft professional communications, emails, and official documents on behalf of the executive.
• Screen and prioritize incoming calls, emails, and other requests directed to the executive office.
• Organize and facilitate executive meetings, medical leadership gatherings, board committee sessions, and strategic review meetings.
• Compile supporting documents for meetings, prepare agendas, and accurately record minutes.
• Track action items arising from meetings and ensure their timely completion by relevant stakeholders.
• Coordinate virtual and in-person meetings across multiple hospitals and diverse locations.
• Serve as the primary point of contact for internal and external stakeholders interacting with the executive.
• Facilitate communication with hospital CEOs, CMOs, Medical Directors, department heads, and physicians throughout the group.
• Cultivate and maintain strong working relationships with executive leadership teams and support functions.
• Maintain meticulously organized records, files, and confidential documentation.
• Monitor and track key projects, initiatives, and deadlines overseen by the executive.
• Assist in the preparation of executive dashboards, performance reports, and management presentations.
• Support the coordination of medical leadership initiatives and strategic healthcare projects.

Qualifications and Requirements

• Experience in a similar executive support role is required.
• 2-5 years of experience in an executive assistant or similar capacity.

Required Skills

• Proficiency in calendar management and scheduling.
• Strong capabilities in meeting coordination and logistics.
• Experience with travel arrangements.
• Skilled in presentation preparation.
• Adept at report preparation.
• Excellent correspondence drafting abilities.
• Demonstrated professional communication skills.
• Commitment to maintaining confidentiality and discretion.
• Effective stakeholder management.
• Proficient in record keeping and file management.
• Ability to track projects and deadlines.
• Experience in performance reporting.

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, supporting the Group Executive within the Saudi German Health network.

About the Role

GRG is seeking an experienced Executive Assistant to provide comprehensive support to the senior leadership of a leading Saudi conglomerate. This full-time role, based in Jeddah, Makkah Province, Saudi Arabia, offers significant exposure to senior management and international business operations. The successful candidate will act as a trusted right-hand person to the executives, operating within a fast-paced and highly professional work environment. This role is ideal for an individual with a proven track record of supporting C-level executives, demonstrating exceptional organizational skills and a proactive approach to managing complex administrative tasks. The opportunity involves extensive interaction with high-level stakeholders and managing critical executive functions.

Key Tasks and Responsibilities

• Provide high-level administrative support to C-level executives.
• Manage complex and dynamic calendars, ensuring efficient scheduling and conflict resolution.
• Arrange and coordinate international travel, including flights, accommodation, and itineraries.
• Handle executive correspondence with professionalism and confidentiality.
• Prepare materials and agendas for meetings, ensuring all necessary documentation is available.
• Effectively liaise with various stakeholders to facilitate smooth operations and communication.

Qualifications and Experience Required

• Minimum of 5 to 10 years of experience in an Executive Assistant role.
• Proven experience supporting C-level executives.
• Demonstrated ability to manage complex calendars.
• Experience in coordinating international travel arrangements.
• Proficiency in handling executive correspondence.
• Experience in meeting preparation.
• Strong stakeholder coordination skills.

Core Skills

• Executive Assistant
• C-Level Executive Support
• Calendar Management
• International Travel Arrangements
• Executive Correspondence
• Meeting Preparation
• Stakeholder Coordination

Work Environment and Location

This is a full-time role requiring presence in Jeddah, Makkah Province, Saudi Arabia. The company operates in a fast-paced, professional environment.

Application

Interested candidates are invited to submit their resumes with confidence.

About the Role

Nesma Infrastructure & Technology is seeking a committed and organized Administrative Officer to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time position plays a vital role in ensuring the smooth running of administrative operations, particularly concerning HR compliance and employee record management.

Key Tasks and Responsibilities

• Manage and maintain major government platforms including Qawae, Muqeem, Jawazat, and Mudad to ensure HR compliance.
• Oversee employee records, keeping them accurate and up-to-date.
• Monitor working conditions to ensure adherence to regulations and achievement of organizational goals.
• Prepare and attest essential employee letters, such as experience letters, salary certificates, and warning letters.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 3 to 6 years of experience in a relevant administrative or HR support role.

Required Skills

• Proficiency in managing government HR platforms such as Qawae, Muqeem, Jawazat, and Mudad.
• Strong capabilities in employee record management and compliance monitoring.
• Experience in preparing and attesting employee letters.
• Excellent organizational and time management skills.
• Effective verbal and written communication abilities.
• Proficiency in using the Microsoft Office suite.
• Good analytical skills and problem-solving abilities.

Job Details

This is a full-time position requiring 3 to 6 years of experience in an administrative or HR support role. The work location is Jeddah, Makkah Al Mukarramah, Saudi Arabia.

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

• Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
• Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
• Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
• Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
• Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
• Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
• Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
• Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
• Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
• Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
• Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
• Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
• A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
• Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
• A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
• Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
• The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
• Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

• Expertise in Operations Management and Flexo Narrow-Web Printing.
• Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
• Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
• Solid understanding of Quality and Compliance Management principles.
• Knowledge of Printing Technology, Engineering, and Operations Management principles.
• Skills in Production Leadership and Customer-Facing Commercial Support.
• Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
• Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
• Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
• Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
• Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
• Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
• Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
• Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
• Skills in Sales Coordination, Product Discussions, and Solution Selling.
• Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
• Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
• Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
• Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
• Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
• Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
• Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

About the Role

The Al-Wadad Charity Association announces its need to recruit a specialized and experienced professional to lead and manage the operations of one of its main departments. This role primarily aims to oversee the implementation of the department's strategic and operational plans, ensure the achievement of its goals, and enhance relationships with beneficiaries and stakeholders. This position is vital for improving the quality of services provided and driving the overall success of the association's initiatives. The role includes leading a team, developing strategic initiatives, and ensuring efficient and effective service delivery to beneficiaries, significantly contributing to the organization's mission.

Key Tasks and Responsibilities

• Lead and manage department operations to achieve strategic and operational goals.
• Develop and implement strategic and operational plans for the department.
• Oversee the quality of services provided to beneficiaries and improve their overall experience.
• Represent the association before relevant parties and build effective relationships with stakeholders.
• Manage the work team within the department, including identifying needs, developing performance, and ensuring adherence to operational schedules.
• Monitor the implementation of plans and ensure adherence to the operational timeline.
• Oversee the implementation of initiatives and ensure the efficiency of the department's operational processes.
• Ensure compliance with all relevant policies and procedures.
• Manage time effectively and control workflow to ensure timely completion.
• Demonstrate emotional intelligence and strong negotiation skills in all interactions.
• Manage available resources efficiently and improve operational efficiency within the department.

Qualifications and Requirements

• Bachelor's degree in Business Administration or a related field.
• 5-8 years of experience in a leadership role.
• Proven experience in developing and implementing operational and strategic plans, and managing initiatives.
• Strong leadership, communication, and relationship-building skills.
• Ability to analyze data and make decisions based on operational requirements.
• Familiarity with relationship-related systems and frameworks.

Core Skills

• Strategic and operational planning.
• Development and implementation of operational and strategic plans.
• Overseeing the quality of services provided to beneficiaries and improving their experience.
• Representing the association before relevant parties and building effective relationships with stakeholders.
• Managing the department's work team, including identifying needs and developing performance.
• Monitoring plan implementation and ensuring adherence to the operational timeline.
• Overseeing initiative implementation and ensuring the efficiency of departmental operations.
• Overseeing compliance with policies and procedures.
• Time management and workflow control.
• Emotional intelligence and negotiation skills.
• Efficient management of available resources and improvement of operational efficiency in the department.

Additional Details

Company: Al-Wadad Charity Association

Location: Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia

Job Type: Full-time

Required Experience: 5-10 years

Join MBRF as an Administrative Assistant!
Are you ready to build your career at one of the world’s largest food companies? At MBRF, we are dedicated to nourishing lives through quality and innovation, positively impacting thousands of families worldwide.

About the Role:
As an Administrative Assistant, you will play a vital role in supporting our operations and facilitating effective communication across teams. This position is on-site, allowing you to engage directly with your colleagues and contribute to our mission.

Your Responsibilities:

• Provide administrative support to ensure efficient operation of the office.
• Assist in managing schedules, communications, and fulfilling administrative tasks.
• Collaborate with colleagues to foster a productive work environment.

Why MBRF?
At MBRF, we believe in promoting the growth of our internal talent and providing opportunities to develop your career within our organization. By applying now, you take an important step in your professional journey. Become part of a team that believes in the power of sustainability, safety, quality, and integrity!

Join us now and be part of MBRF’s remarkable journey!

About the Role

Le Méridien Hotels & Resorts is seeking a Reservations Manager for its Makkah, Saudi Arabia location. This management position is responsible for overseeing reservations sales, driving revenue, and ensuring customer loyalty through service excellence. The role requires an understanding of market dynamics, revenue maximization, and team leadership to achieve departmental objectives.

Key Responsibilities

• Solicit and manage reservations sales opportunities to meet personal and property revenue goals.
• Provide training and assign tasks to Reservations Sales staff.
• Actively up-sell to maximize revenue from each business opportunity.
• Achieve personal and team revenue targets.
• Foster customer loyalty by delivering service excellence in every interaction.
• Grow account share on behalf of the company by providing service to customers.
• Identify new reservations sales business to achieve revenue goals.
• Analyze market conditions, including competitor strengths and weaknesses, economic trends, and supply and demand, to strategize sales efforts.
• Secure the most advantageous opportunities for the property based on market conditions and property needs.
• Monitor same-day selling procedures to maximize room revenue and control property occupancy.
• Understand the property’s target customer and their service expectations, and tailor solutions to meet their business needs.
• Respond to incoming reservations sales opportunities that fall outside standard parameters.
• Utilize negotiation and creative selling skills to close business and negotiate contracts.
• Effectively leverage sales resources and administrative support staff.
• Assist in monitoring group reservation forecast data.
• Coordinate with sales and Convention Services to process rooming lists and reservation cards.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Assist with monitoring the accuracy of reservation sales orders within tracking systems.
• Track no-show reservations and process charges as required.
• Verify daily arrivals to ensure correct billing instructions are applied to reservations.
• Manage the waitlist and prioritize contact order.
• Prepare work and maintenance orders.
• Support customer loyalty and brand standards through service excellence.
• Provide excellent customer service consistent with brand standards.
• Execute customer service to drive satisfaction and loyalty by assisting customers and ensuring their satisfaction.
• Set a positive example for guest relations.
• Serve customers by understanding their needs, recommending features and services, and building relationships.
• Handle guest complaints and disputes following established procedures.
• Monitor reservations sales agents during phone calls.
• Develop, implement, and maintain a departmental orientation program for new hire training.
• Utilize available on-the-job training tools for employees.
• Create monthly labor schedules for the team.
• Utilize applicable intranet for resources and information.
• Create contracts as required.

Qualifications and Requirements

• High school diploma or GED; no work experience required.
• OR
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major.
• 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

• Reservations Sales
• Customer Loyalty
• Revenue Management
• Customer Service Excellence
• Negotiating Skills
• Sales Acumen
• Training and Development
• Human Resource Management

Work Environment

This is a full-time, management position located in Makkah, Saudi Arabia. The role is not remote. The position is on a contract basis.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated and is committed to non-discrimination on any protected basis.