Join Our Team as a Telephone Operator!At
Dana Rayhaan by Rotana, we are seeking a dedicated Telephone Operator to manage incoming and outgoing calls with professionalism and efficiency. As a Telephone Operator, you will be the first point of contact for our guests, providing exceptional service and communication.
Key Responsibilities:- Answer and direct incoming calls in a polite and friendly manner.
- Utilize a multi-line phone system to handle a high volume of calls.
- Provide accurate information and assist callers with their inquiries.
- Take detailed messages and ensure they are delivered promptly.
- Schedule appointments and maintain staff calendars.
Candidate Requirements:- Proven experience as a Telephone Operator or in a similar role.
- Excellent communication skills with a pleasant phone demeanor.
- Proficient in using a multi-line phone system.
- Strong attention to detail and ability to work efficiently under pressure.
Desired Skills:- Outstanding communication and customer service abilities.
- Capability to remain calm and effective in a fast-paced environment.
- Good listening skills and problem-solving abilities.
- Polite, professional demeanor with multitasking capabilities.
