Customer services specialist Jobs in Riyadh

Join VisionMedicalKSA as a Customer Services Specialist!
We’re excited to announce a new opportunity at VisionMedicalKSA. Our Customer Services Department in Riyadh is looking for a motivated and customer-focused individual to join our growing team. This role is integral to our innovative healthcare organization.

Responsibilities:
- Deliver exceptional customer support
- Resolve customer inquiries effectively
- Collaborate with team members to enhance service quality

Requirements:
- Bachelor’s degree in Management or related field
- 1–3 years of experience in customer service
- Strong communication and problem-solving skills
- Passion for delivering exceptional customer support

Location: Riyadh

Be part of a team where creativity, commitment, and excellence come together.

Join DSV as a Customer Service Agent!
As a key member of our team in Riyadh, you will play a crucial role in delivering exceptional customer service standards through operational excellence in freight operations. DSV is a global leader in transport and logistics, dedicated to providing top-quality services to our clients.

Role Responsibilities:

• Deliver best in class customer service to all DSV customers.
• Interact with customers and vendors to establish DSV SOPs and keep customers informed of arrival times, delays, or transit issues.
• Ensure all communications are professional and timely for both internal and external correspondence.
• Update tracking sheets with freight status and communicate with customers daily.
• Negotiate rates with carriers and manage export rates.
• Create jobs for all export shipments and provide regular updates to the Line Manager.
• Perform any other related duties as assigned by the supervisor.

Qualifications:

• Bachelor's degree.
• 5 years of experience in freight operations.

Skills:

• Excellent spoken and written communication skills.
• Strong multitasking and problem-solving abilities.
• Integrity, professionalism, and confidentiality.
• Proficiency with Microsoft Office Suite or related software.

At DSV, we believe in shaping the future of logistics and invite you to grow with us in a dynamic and inclusive environment.

Join Stamina Trading as a Customer Services Specialist!
We are looking for a dedicated individual to support our customer service operations. This role is essential for ensuring high levels of customer satisfaction and will involve engaging directly with our clients to address their inquiries and needs.

Responsibilities:

• Provide excellent service to customers by addressing their inquiries and issues promptly.
• Manage customer feedback and ensure their voices are heard.
• Collaborate with other teams to resolve customer issues effectively.

Requirements:

• Strong communication skills.
• Ability to work in a team-oriented environment.
• Proficiency in both Arabic and English is preferred.

Join us and be a part of a dynamic team focused on customer satisfaction!

Join the Baytonia team!
We are looking for a customer service representative to work in our showroom in Riyadh. You will play a vital role in providing an exceptional customer experience by answering calls and responding to inquiries professionally.

Job Responsibilities:

• Receive customer calls and respond to their inquiries professionally.
• Follow up on customer requests and coordinate with the relevant departments.
• Accurately record data and notes in the system.
• Resolve customer complaints and escalate reports to management when necessary.
• Provide a distinguished service experience that reflects the company's image.

Requirements:

• Previous experience in customer service or call center.
• Excellent communication skills and ability to persuade.
• Politeness and good appearance.
• Ability to work under pressure.
• Full availability and commitment to working hours.