Customer services specialist Jobs in Riyadh

Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.

Call Center - Technical Support
We are looking for an outstanding employee to join our team at e&enterprise as a specialist in the call center. If you are passionate about providing technical support and exceptional services to customers, we would love to welcome you to our team.

Job Details:
- Salary: 5500 SAR (including incentives)
- Shift system (7 hours a day – 1-hour break)
- 6 working days a week, 1 day off

Requirements:
- Nationality: Saudi only
- Proficient in English (speaking and writing)
- Educational background in Information Technology (diploma or higher)
- 1 to 3 years of experience (preferred experience in Fiber to the Home FTTH)

Main Responsibilities:
- Responding to customer inquiries and providing information about the FTTH service
- Troubleshooting technical issues related to connectivity and devices
- Assisting with billing, payments, and account updates
- Managing service upgrades, cancellations, and changes
- Handling complaints and ensuring timely resolutions
- Supporting customer retention and promoting additional services
- Monitoring service updates and customer satisfaction

Benefits:
- Social Insurance
- Medical Insurance
- 21 days of annual leave
- Organized and professional work environment
- Continuous training and professional development

Location:
Al-Quds neighborhood, King Abdullah Road, opposite the metro station (easily accessible from anywhere in Riyadh)

To Apply:
Send your CV to the email: j@**************************

Application Deadline:
August 102025