Customer services specialist Jobs with 4,000-5,000 SR salary in Saudi Arabia

More than 10 Customer services specialist Jobs with 4,000-5,000 SR salary in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Al-Zamil Company for Industry, Trade, and Transport

SR 5,000 / Month dotFull-time
Customer Service Specialist at Al-Zamil Industrial and Trade Company
We at Al-Zamil Company are looking for a distinguished Customer Service Specialist to join our team. This position will focus on improving the quality and professionalism of our customer service systems. Your responsibilities will include:
  • Setting and defining performance and quality indicators and standards in customer service.
  • Participating in developing and updating customer service procedures and manuals.
  • Developing programs to enhance the quality of customer service systems.
  • Identifying strengths and weaknesses in customer service systems and analyzing customer satisfaction.
  • Preparing specialized documents and reports and providing recommendations.

Main Duties:
  • Conducting studies and analyses to set performance and quality standards.
  • Developing programs and initiatives to raise the level of customer service.
  • Analyzing information to identify strengths and weaknesses as needed.
  • Coordinating with relevant departments to ensure effective responses to customer requests.

Required Qualifications:
  • High school diploma or relevant field.
  • Experience as a customer service representative or in sales.
  • Knowledge in sales or customer service.
  • Ability to use electronic systems.
  • Strong communication skills and relationship building with customers.

Work Environment:
The shifts will be (morning and evening) for six days a week, and the location will be in the Eastern Province, Dhahran, Abayat Exhibition.

breifcase2-5 years

locationDhahran

2 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Motmaen Medical Service Co. شركة مطمئن للخدمات الطبية

SR 4,000 - 5,000 / Month dotFull-time
Job Offer - Customer Service Specialist

Mutma'in Company for Home Medical Services is pleased to announce the availability of a job opportunity as a Customer Service Specialist. We are looking for qualified and professional candidates to join our distinguished team.

Tasks and Responsibilities:
  • Receiving customer calls and responding to inquiries efficiently and politely.
  • Coordinating home medical service requests and scheduling visits.
  • Following up on customer cases and ensuring their satisfaction with the quality of service provided.
  • Recording data and updating customer information in the electronic system.
  • Dealing with complaints and feedback and resolving them or escalating them to management when necessary.
  • Continuously communicating with medical teams to ensure requests are executed on time.
  • Confirming appointments and reminding customers of scheduled services.
  • Adhering to company policies and maintaining the confidentiality of customer data.

Basic Requirements:
  • Excellent communication skills and the ability to deal with various customers.
  • Proficiency in using computers and communication programs.
  • The ability to work under pressure and manage time.
  • Previous experience in customer service or the medical field is preferred.

Benefits:
  • Competitive salary.
  • Professional work environment.
  • Training and qualification as needed.
  • Opportunities for career development.

breifcase2-5 years

locationRiyadh

23 days ago