Customer services specialist Jobs with 4,000-5,000 SR salary in Saudi Arabia

We are looking for an active and passionate customer service employee to join our team at an electronic games and sports center. The employee will be responsible for receiving customers of various ages (children and adults) and providing the necessary support during their experience inside the center, in addition to the technical assistance related to games and computer devices.

Job Offer - Customer Service Specialist

Mutma'in Company for Home Medical Services is pleased to announce the availability of a job opportunity as a Customer Service Specialist. We are looking for qualified and professional candidates to join our distinguished team.

Tasks and Responsibilities:

• Receiving customer calls and responding to inquiries efficiently and politely.
• Coordinating home medical service requests and scheduling visits.
• Following up on customer cases and ensuring their satisfaction with the quality of service provided.
• Recording data and updating customer information in the electronic system.
• Dealing with complaints and feedback and resolving them or escalating them to management when necessary.
• Continuously communicating with medical teams to ensure requests are executed on time.
• Confirming appointments and reminding customers of scheduled services.
• Adhering to company policies and maintaining the confidentiality of customer data.

Basic Requirements:

• Excellent communication skills and the ability to deal with various customers.
• Proficiency in using computers and communication programs.
• The ability to work under pressure and manage time.
• Previous experience in customer service or the medical field is preferred.

Benefits:

• Competitive salary.
• Professional work environment.
• Training and qualification as needed.
• Opportunities for career development.