Customer Services Specialist📣 Job Ad

Join Tamweel Aloula as a Customer Care Officer!
We are dedicated to delivering exceptional customer service and ensuring customer satisfaction. As a Customer Care Officer, you will be the primary point of contact for our customers, providing support, resolving inquiries, and addressing their concerns. Your role is crucial in maintaining positive relationships with customers and promoting Tamweel Aloula's reputation for excellent service.

Role & Responsibilities:

• Serve as the main point of contact for customers, handling a wide range of inquiries, concerns, and requests through various communication channels (phone, email, chat, social media, etc.).
• Respond promptly, professionally, and empathetically to customer inquiries and concerns.
• Conduct outbound calls to promote Tamweel Aloula's financial products and services.
• Build and strengthen relationships with potential and existing customers.
• Identify customer issues, provide accurate information, troubleshoot problems, and offer effective solutions.
• Resolve complaints in a timely manner and escalate issues as necessary.
• Maintain detailed and accurate records of customer interactions.
• Gather customer feedback to improve our services.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

Qualifications:

• Bachelor’s degree in business administration, finance, or a related field.
• 0-2 years of experience in customer service, preferably in financial services.
• Strong customer service skills and knowledge of the retail financial services market.

Join Tayseer Finance as a Recruitment Manager!
We are seeking a dynamic and experienced professional to lead and develop our Talent Acquisition strategy.

Role Overview:
The Recruitment Manager will be responsible for attracting top talent to support our growing business needs. You will manage the recruitment team and enhance our employer brand.

Key Responsibilities:

• Develop and implement recruitment strategies aligned with the company objectives.
• Supervise the recruitment team, fostering their professional growth.
• Collaborate with department managers to identify current and future hiring needs.
• Oversee the full recruitment cycle: job posting, sourcing, interviewing, offers, and onboarding.
• Enhance recruitment systems and processes.
• Prepare recruitment reports and track KPIs such as Time-to-Hire and Quality of Hire.
• Maintain relationships with recruitment agencies and professional networks.
• Support employer branding initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Minimum of 6 years’ proven experience in a recruitment role.
• At least 3 years in a managerial or supervisory role.
• Proven ability to design and execute recruitment strategies.
• Proficiency in English and strong computer literacy.
• Experience in fast-growing industries preferred.

Join the Team at Marriott International!
We are currently seeking a talented General Accountant to join our team at Le Méridien Al Khobar. Marriott International is a global leader in hospitality, inspiring experiences that enrich life and travel.
About the Role:
As a General Accountant, you will be responsible for supporting the financial operations of our hotel, ensuring compliance with the standards of Marriott International. Your role will include managing financial records, preparing reports, and maintaining accurate financial documentation.
Key Responsibilities:

• Manage daily financial reporting and reconciliations.
• Ensure compliance with local regulations and internal policies.
• Assist in the preparation of budgets and forecasts.
• Collaborate with team members to enhance operational efficiencies.

Qualifications:

• Previous experience in accounting, preferably within the hospitality industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in accounting software and Microsoft Office.

Why Join Us?
At Marriott, we believe in nurturing a culture of diversity. We welcome applicants from various backgrounds and experiences. If you have a passion for creating memorable experiences, we invite you to apply!