Customer Services Specialist📣 Job Ad

Customer Service Specialist at Al-Zamil Industrial and Trade Company
We at Al-Zamil Company are looking for a distinguished Customer Service Specialist to join our team. This position will focus on improving the quality and professionalism of our customer service systems. Your responsibilities will include:

• Setting and defining performance and quality indicators and standards in customer service.
• Participating in developing and updating customer service procedures and manuals.
• Developing programs to enhance the quality of customer service systems.
• Identifying strengths and weaknesses in customer service systems and analyzing customer satisfaction.
• Preparing specialized documents and reports and providing recommendations.

Main Duties:

• Conducting studies and analyses to set performance and quality standards.
• Developing programs and initiatives to raise the level of customer service.
• Analyzing information to identify strengths and weaknesses as needed.
• Coordinating with relevant departments to ensure effective responses to customer requests.

Required Qualifications:

• High school diploma or relevant field.
• Experience as a customer service representative or in sales.
• Knowledge in sales or customer service.
• Ability to use electronic systems.
• Strong communication skills and relationship building with customers.

Work Environment:
The shifts will be (morning and evening) for six days a week, and the location will be in the Eastern Province, Dhahran, Abayat Exhibition.

Join Tayseer Finance as a Recruitment Manager!
We are seeking a dynamic and experienced professional to lead and develop our Talent Acquisition strategy.

Role Overview:
The Recruitment Manager will be responsible for attracting top talent to support our growing business needs. You will manage the recruitment team and enhance our employer brand.

Key Responsibilities:

• Develop and implement recruitment strategies aligned with the company objectives.
• Supervise the recruitment team, fostering their professional growth.
• Collaborate with department managers to identify current and future hiring needs.
• Oversee the full recruitment cycle: job posting, sourcing, interviewing, offers, and onboarding.
• Enhance recruitment systems and processes.
• Prepare recruitment reports and track KPIs such as Time-to-Hire and Quality of Hire.
• Maintain relationships with recruitment agencies and professional networks.
• Support employer branding initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Minimum of 6 years’ proven experience in a recruitment role.
• At least 3 years in a managerial or supervisory role.
• Proven ability to design and execute recruitment strategies.
• Proficiency in English and strong computer literacy.
• Experience in fast-growing industries preferred.

Join the Team at Marriott International!
We are currently seeking a talented General Accountant to join our team at Le Méridien Al Khobar. Marriott International is a global leader in hospitality, inspiring experiences that enrich life and travel.
About the Role:
As a General Accountant, you will be responsible for supporting the financial operations of our hotel, ensuring compliance with the standards of Marriott International. Your role will include managing financial records, preparing reports, and maintaining accurate financial documentation.
Key Responsibilities:

• Manage daily financial reporting and reconciliations.
• Ensure compliance with local regulations and internal policies.
• Assist in the preparation of budgets and forecasts.
• Collaborate with team members to enhance operational efficiencies.

Qualifications:

• Previous experience in accounting, preferably within the hospitality industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in accounting software and Microsoft Office.

Why Join Us?
At Marriott, we believe in nurturing a culture of diversity. We welcome applicants from various backgrounds and experiences. If you have a passion for creating memorable experiences, we invite you to apply!