Join our team as a Call Center Agent at IHG Hotels & Resorts!We are seeking dedicated individuals to provide exceptional customer service and support to our guests at our Makkah location. As a Call Center Agent, you will play a crucial role in ensuring our guests have a memorable experience with us.
Key Responsibilities:- Manage inbound calls and respond to guest inquiries.
- Provide information on hotel services, promotions, and reservations.
- Address customer concerns and resolve issues efficiently.
- Maintain accurate records of customer interactions.
Requirements:- Strong communication skills in Arabic and English.
- Ability to work in a fast-paced environment.
- Customer service experience is preferred but not mandatory.
Start your journey with us today and be part of a global hospitality team that values your contributions!