About the Role
PremierQ, a specialized contractor providing comprehensive design, consultancy, material supply, and construction services for play and leisure projects, is seeking a Key Account Manager. This is a contract, on-site role based in Dhahran, Saudi Arabia, focused on cultivating and strengthening relationships with key clients within the Eastern Province. The successful candidate will be instrumental in driving business growth by developing and implementing strategic business plans, managing client portfolios, and ensuring exceptional customer service. This role offers an opportunity to contribute to PremierQ's expansion within a dynamic market.
Key Responsibilities
- Foster and maintain strong, long-term relationships with key accounts in the Eastern Province, with a specific focus on ARAMCO.
- Develop and implement strategic business plans to achieve company targets and drive growth for PremierQ's key clients.
- Manage and nurture client portfolios, ensuring high levels of client satisfaction and retention.
- Provide exceptional customer service, acting as the primary point of contact for key accounts.
- Conduct analytical reviews of client accounts and market opportunities to identify areas for improvement and value creation.
- Collaborate effectively with cross-functional teams to ensure seamless service delivery and client support.
Qualifications and Requirements
- Proven experience as a Key Account Manager or Business Development Manager, with a strong track record of managing accounts, particularly with ARAMCO.
- In-depth understanding of ARAMCO's operational divisions, including contracting, purchasing, and CMD.
- Familiarity with other developers and active or upcoming projects within the Eastern Province.
- Demonstrated experience in project management.
- Proficiency in developing and executing business plans.
- Strong analytical skills to assess client needs and market trends.
- Extensive experience in customer service, with a focus on building and maintaining long-term client relationships.
- Expertise in handling and developing key accounts to enhance customer satisfaction and drive business growth.
- Excellent communication and interpersonal skills, enabling effective engagement with diverse stakeholders.
- Ability to work effectively on-site and collaborate with internal teams.
- A Bachelor's degree in Business Administration, Marketing, or a related field is required.
Required Skills
- Account Management
- Business Development
- Customer Service
- Business Planning
- Analytical Skills
- Communication Skills
- Interpersonal Skills
- Project Management
Work Environment and Additional Information
This is a contract role based on-site in Dhahran, Eastern Province, Saudi Arabia. The position requires 5-10 years of experience. Prior experience in the play, leisure, or construction industries is considered a strong advantage.