It support technician Jobs in Makkah

About the Role:
As an IT Officer at M Hotel Al Dana Makkah By Millennium, your primary responsibility will be to provide essential technical support and maintain IT systems and equipment. You will play a crucial role in troubleshooting IT issues and ensuring the functionality of hardware and software.

Key Job Responsibilities:

• Provide technical support to colleagues for IT hardware and software problems.
• Diagnose and resolve IT issues, escalating complex problems when necessary.
• Assist in the maintenance and management of IT infrastructure and devices.
• Install, configure, and update software applications and operating systems.
• Conduct regular system checks, backups, and software updates.
• Keep records of IT equipment, licenses, and inventory.
• Collaborate with the IT team to implement security measures and protocols.
• Assist colleagues with IT-related inquiries and offer training as required.
• Monitor the performance, security, and data integrity of IT systems.
• Participate in IT projects, including system upgrades and technology rollouts.
• Stay informed about emerging technology trends and provide recommendations.
• Document IT processes, procedures, and technical guidelines.
• Support in the procurement and evaluation of IT hardware and software.
• Assist in IT-related documentation and reporting tasks.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Join Nahdi Medical Co. as an ICT Services Technician!
Are you passionate about technology and healthcare? We are looking for an ICT Services Technician to enhance patient care through effective technical support to our clinicians. This role plays a vital role in ensuring our clinical information systems are reliable and efficient, contributing to the well-being of patients.

Key Responsibilities:

• Provide immediate and effective technical assistance to clinicians to quickly resolve technical issues.
• Ensure optimal functionality of clinical information systems to enhance performance for healthcare providers.
• Assist clinicians in navigating clinical systems for efficient use in their daily operations.
• Proactively and reactively identify and resolve system issues that may disrupt patient care.
• Set up and troubleshoot patient monitoring systems for accurate health monitoring.
• Maintain the integrity and accuracy of patient data through proper reporting.
• Collaborate with leaders across disciplines to develop and improve clinical systems.
• Document all technical issues and solutions for future reference.
• Ensure compliance with healthcare regulations and standards.

Work Environment:
Indoors 100%, Working Days: 5, Days Off: 2, Hours: 800 AM – 600 PM (1 hour break).

Qualifications:

• BSc in Information Technology, Computer Science or related field preferred.
• 03 years experience in a healthcare IT environment.
• Proficiency with EHR and EMR systems.
• Knowledge of networking concepts (TCP/IP, VPN, LAN/WAN).
• Fluent in English and Arabic.