It Support Technician Jobs in Makkah

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

• Install and troubleshoot Windows Operating Systems and related software applications.
• Install and provide comprehensive support for Microsoft Office and Office 365 applications.
• Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
• Utilize remote support tools to effectively assist end-users with their technical issues.
• Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
• Enhance overall system performance by proactively identifying issues and recommending potential improvements.
• Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
• Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

• Experience in installing and troubleshooting Windows OS and related software.
• Experience in installing and supporting Microsoft Office and Office 365 applications.
• Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
• Proficiency in utilizing remote support tools for effective end-user assistance.
• Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
• Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

• Windows Operating Systems
• Microsoft Office Suite
• Office 365
• Hardware Device Support (printers, scanners, copiers)
• Remote Support Tools
• IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.

Join the Islamic Development Bank as a Technical Support Officer in Onboarding.
As a key member of the Human Resources Management Department, you will enhance and improve onboarding processes for new employees within the organization, ensuring a seamless experience across our Headquarters and 11 Regional Hubs.

Key Responsibilities:

• Enhance onboarding processes and ensure a smooth experience for new joiners.
• Plan and coordinate all onboarding activities for virtual and onsite employees.
• Design remote onboarding programs and facilitate digital training.
• Guide new employees on HR systems, organizational policies, and remote work protocols.
• Collaborate with IT to provide necessary equipment and access for new hires.
• Manage completion of onboarding documentation and mandatory training.
• Be the primary HR point of contact addressing employee inquiries.
• Maintain and update employee personnel files and the IsDB Employee Handbook.
• Process employment documentation and coordinate pre-employment verifications.
• Support HR functions and projects to ensure efficient operations.

Qualifications:

• Bachelor’s degree in HR, Business Administration, Management, or related field.
• 3-5 years of experience in HR operations or onboarding.
• Professional HR certification is a plus.
• Fluent in English.

Skills Required:

• Strong coordination and organizational skills.
• Excellent communication and customer service skills.
• Experience with onboarding programs and HR information systems.
• Knowledge of employment documentation and stakeholder management.

Application Process:
Interested candidates should submit their resume/CV along with a copy of their passport and academic certificates.
The Islamic Development Bank does not request any payment from applicants at any stage of the recruitment process.

About the Role

Alkayan United is seeking a technically proficient individual to join their team in Jeddah, Makkah Province, Saudi Arabia. This full-time position focuses on managing and optimizing our IT infrastructure, with a particular emphasis on Customer Relationship Management (CRM) systems and core technical frameworks. The role is designed for individuals with 0-1 years of experience, offering an excellent opportunity for hands-on skill development in a supportive environment.

Job Responsibilities

• Manage and monitor CRM systems and support the technical environment.
• Ensure system continuity and stability, providing ongoing support.
• Manage the company's email system and internal networks.
• Implement system integration tasks and develop APIs.
• Develop and customize systems to meet business needs.
• Provide technical support for hardware and software, and maintain systems.
• Manage the hardware lifecycle and set up the work environment.
• Analyze technical issues and propose effective and applicable solutions.
• Apply best technical practices to improve efficiency and stability.

Required Qualifications and Experience

• Experience in managing CRM systems and technical support, or web support.
• Understanding of email systems and core network infrastructure.
• Familiarity with system development and integration via APIs and external integrations.
• Experience in providing technical support and system management.
• Strong problem-solving skills and the ability to effectively and practically address technical issues.

Core Skills

• CRM Management
• Technical Support
• System Infrastructure
• Email System
• Networking
• Integration
• APIs
• System Development
• Problem Solving

Job Details

Company: Alkayan United

Location: Jeddah, Makkah Province, Saudi Arabia

Job Type: Full-time

Required Experience: 0-1 years

About the Role

SDGs @ IsDB Group is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This role is crucial for supporting the planning, coordination, and execution of Staff Social Club (SSC) events and activities, ensuring effective management of technical, operational, and stakeholder engagement aspects. The position is a contract-based role within the Corporate Services Complex, Human Resources Management Department, under the IsDB Staff Social Club division.

The Technical Support Officer will play a key role in enhancing staff engagement, collaboration, and workplace well-being through well-organized and impactful events. This role contributes to a positive organizational culture and aims to improve staff morale through recreational, cultural, social, and wellness initiatives.

Key Responsibilities

• Plan, organize, and execute SSC events, activities, and engagement initiatives, developing event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, including conceptualization, logistics coordination, budgeting support, communication, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers, monitoring performance to ensure quality and cost-effectiveness.
• Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
• Gather staff feedback and participation insights to improve future events and initiatives, promoting inclusive and engaging activities.
• Coordinate with internal business units and supporting functions to facilitate successful event delivery and engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas and innovative activities.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

• Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
• Professional certification in Event Management or a related discipline is an advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Proficiency in English is mandatory. Knowledge of Arabic and French is preferred.

Required Skills

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Ability to maintain high service quality and staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across functions.
• Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a contract-based position for a Technical Support Officer - Staff Social Club, operating as supplemental workforce through a third-party contract. The role is located in Jeddah, Makkah, Saudi Arabia. The required experience is 0-1 years.

Application Information

To complete your application, please submit the following documents: Resume/CV, Copy of passport, and Academic certificate. The closing date for applications is 7-Jul-2026.

The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process. The IsDB also does not request information on applicants' bank accounts and declines all responsibility for fraudulent publications of job posts or job offers in its name.

About the Role

The Islamic Development Bank (IsDB) is seeking a Technical Support Officer to join the Staff Social Club (SSC) as part of a supplemental workforce on a third-party contract. This role is based at IsDB Headquarters in Jeddah, Saudi Arabia, and is integral to supporting the planning, coordination, and execution of SSC events and activities. The position aims to foster staff engagement, collaboration, and workplace well-being through various initiatives, thereby enhancing organizational culture and staff morale.

Key Responsibilities

• Plan, organize, and execute SSC events, activities, and engagement initiatives, including developing event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure the timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, from conceptualization and logistics coordination to budgeting support, communication, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers, monitoring performance for quality and cost-effectiveness.
• Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
• Gather staff feedback and participation insights to improve future events and initiatives.
• Coordinate with internal business units and supporting functions to facilitate successful event delivery.
• Engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas aligned with staff interests and organizational culture.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

• A Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field is required.
• Professional certification in Event Management or a related discipline is considered an added advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Fluency in English is mandatory.
• Proficiency in Arabic and French is preferred.

Required Skills

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Capacity to maintain high service quality and ensure staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across different functions.
• Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a supplemental workforce position on a third-party contract, located at the IsDB Headquarters in Jeddah, Saudi Arabia. The role requires 0-1 year of experience. Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process and declines all responsibility for fraudulent publications of job posts or job offers in its name.