Join Our Team at Lucid Motors Middle East!At Lucid Motors, we are on a mission to create the most advanced and innovative electric vehicles, providing exceptional performance and luxury without compromise. As an IT Helpdesk Technician, you will play a critical role in ensuring our IT operations run smoothly and efficiently.
Key Responsibilities:- Serve as the first point of contact for technical assistance via various channels.
- Guide users through solutions in person or remotely.
- Troubleshoot hardware and software issues.
- Coordinate hardware repairs and installations as needed.
- Monitor network performance and address basic connectivity issues.
Qualifications:- Bachelor’s degree in Computer Science or related field.
- 2+ years of technical support experience, preferably in a corporate environment.
- Strong knowledge of ITSM, ITIL standards, and ticketing systems.
- Excellent communication skills and the ability to collaborate with IT teams.
- Proficient in Windows/Mac OS and Microsoft Office Suite.
Our company offers a wide range of competitive benefits, including medical, dental, vision, and retirement plans. If you are driven to create a better, more sustainable future, we encourage you to apply and be part of our innovative team!
