Join Falcon Consulting Services as a Technical Support Consultant!We are seeking a highly skilled Technical Support Consultant with expertise in low-current systems, edge devices, and network infrastructure. This position requires providing technical assistance and ensuring smooth operations of critical systems in challenging environments and remote locations.
Key Responsibilities:- Provide technical support for low-current systems (CCTV, access control, etc.).
- Install, configure, and maintain edge devices, sensors, and IoT components.
- Handle LAN/WAN wiring, network setup, and connectivity troubleshooting.
- Perform diagnostics and maintenance of power systems, including batteries and backup units.
- Conduct site visits to remote locations for installation, testing, and support.
- Document technical issues, resolutions, and provide detailed reports.
- Collaborate with engineering teams to ensure system reliability and performance.
- Train end-users and provide guidance on system operation and best practices.
Required Qualifications:- Diploma in Electrical/Electronics/IT or related field.
- Hands-on experience with low-current systems and network infrastructure.
- Strong knowledge of LAN/WAN wiring, cabling standards, and troubleshooting.
- Familiarity with edge devices, IoT hardware, and integration.
- Ability to work in remote locations and adapt to challenging environments.
- Excellent problem-solving and communication skills.
Preferred Skills:- Experience with industrial or oil & gas environments.
- Knowledge of battery systems, UPS, and backup power solutions.
- Certifications in networking (CCNA or equivalent) or low-current systems.
- Ability to work independently and manage multiple tasks under pressure.
Benefits:- Competitive salary and allowances.
- Travel opportunities to diverse project sites.
- Professional development and certification support.
