Customer services specialist Jobs in Saudi Arabia

NAS Petroleum Company announces job opportunities in the field of customer service:
We offer you the opportunity to join our integrated team that seeks to provide the best services to customers. The team aims to enhance the level of service, professionalism, and high performance.

Responsibilities:

• Providing support to customers and responding to their inquiries.
• Resolving customer issues professionally and effectively.
• Documenting calls and recording all important notes.

Requirements:

• The applicant must be of Saudi nationality.
• Good communication and organizational skills.
• Commitment to writing the job title in the subject line of the email when applying.

Benefits:

• Professional work environment.
• Opportunities for professional development.
• Salaries and benefits to be determined after the interview.

Join our team at a company specialized in the plastic materials industry as a Customer Service Specialist!
We are looking for outstanding individuals to join our team in both Riyadh and Al-Qassim. As a customer service specialist, you will be responsible for a range of tasks that contribute to improving the customer experience and increasing their satisfaction.

Job Tasks:

• Receiving customer inquiries and responding to them professionally.
• Following up on customer requests and resolving issues.
• Coordinating with internal departments to ensure customer satisfaction.
• Documenting notes and improving the customer experience.
• Managing and activating social media platforms, managing the company's LinkedIn page.
• Publishing content and news related to the company, its products, and events.
• Preparing weekly reports and submitting them to the CEO.

Requirements:

• A diploma or bachelor's degree in marketing, business administration, or equivalent.
• Work experience of 0 - 2 years.
• High communication skills.
• Fluency in English.
• Proficiency in computer usage.
• Previous experience in customer service is preferred.
• The ability to work under pressure.

Don't miss this opportunity, and apply now to join our team.

Join our team as a Customer Service Specialist!
A leading company in the field of maintenance and buildings announces the availability of a Customer Service Specialist position in Buraidah, Al-Qassim region. We are looking for candidates with high qualifications and strong communication skills.

Responsibilities:

• Receiving customer inquiries and responding effectively.
• Following up on maintenance requests and coordinating with the relevant teams.
• Providing necessary support to customers to ensure their satisfaction.
• Recording data and preparing reports.

Qualifications:

• The applicant must have a high school diploma or higher.
• Good communication skills.
• The ability to deal with customers and solve problems.

Benefits:

• Salary of 4000 Riyals.
• Registration in social insurance.
• Suitable work environment.

Join Our Team as a Customer Service Agent!
At Ninja, we are looking for dynamic individuals to join our team as Customer Service Agents. Be the frontline representative dedicated to providing exceptional support and ensuring customers have a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, maintaining a friendly and professional demeanor.
• Assist customers with their issues regarding orders, product information, and service-related queries.
• Listen to customers' concerns and provide effective solutions in a timely manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute feedback and ideas to improve the customer service process.

Requirements:

• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in a customer service role, preferably in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software and CRM systems.
• Ability to work independently and as a part of a team.
• Willingness to learn and adapt to new processes effectively.

Join Nestlé as a Customer Service Agent!

As a leading global food and beverage company, Nestlé is dedicated to enhancing the quality of life for everyone and their families. We are looking for a passionate Customer Service Agent to be part of our dynamic team in Jeddah.

Position Summary:
In this role, you will interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. You will act as a liaison between customers and the company, assisting with complaints, orders, billing, and account inquiries.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries in a timely and professional manner in both Arabic and English.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer complaints and issues effectively, ensuring a positive customer experience.
• Document all customer interactions accurately in the system.
• Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
• Participate in training and development activities to enhance skills and knowledge.

Qualifications & Requirements:

• Diploma or Bachelor’s degree.
• Preferably previous experience in a customer service or call center role.
• Excellent English language skills.
• Proficient in using computer systems and software.

Join Our Team at Dr. Tooth Clinic
We are seeking a dedicated Customer Services Specialist to enhance our customer support team at our clinic located in Khobar. This role is essential in providing professional and friendly service to our valued patients.

Key Responsibilities:

• Assist patients with inquiries and scheduling appointments.
• Provide information and support to ensure a positive experience.
• Handle customer concerns and feedback efficiently.

Requirements:

• Proven experience in customer service.
• Immediate availability to start work.
• Strong communication and interpersonal skills.
• A high school diploma or equivalent.

If you are passionate about delivering exceptional service and meet the above requirements, we encourage you to apply!

Join Our Team as a Customer Service Agent!
At Ninja, we are looking for dynamic individuals to join our team as Customer Service Agents. Be the frontline representative dedicated to providing exceptional support and ensuring customers have a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, maintaining a friendly and professional demeanor.
• Assist customers with their issues regarding orders, product information, and service-related queries.
• Listen to customers' concerns and provide effective solutions in a timely manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute feedback and ideas to improve the customer service process.

Requirements:

• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in a customer service role, preferably in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software and CRM systems.
• Ability to work independently and as a part of a team.
• Willingness to learn and adapt to new processes effectively.

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

• Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
• Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
• Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
• Billing & Payments Support: Issue invoices and assist with billing processes.
• Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
• Minimum of 1 year experience in a clinical or healthcare setting is preferred.
• Strong communication and organizational skills.
• Proficient in computer use and clinic management software.
• Neat and well-groomed appearance.
• Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

• Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
• Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
• Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
• Billing & Payments Support: Issue invoices and assist with billing processes.
• Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
• Minimum of 1 year experience in a clinical or healthcare setting is preferred.
• Strong communication and organizational skills.
• Proficient in computer use and clinic management software.
• Neat and well-groomed appearance.
• Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

Join ***** Clinic as a Customer Service Specialist! We are looking for a motivated and customer-oriented professional to join our team. As a Customer Service Specialist, you will play a vital role in providing exceptional service to our valued patients and ensuring their satisfaction.

Key Responsibilities:

• Respond to patient inquiries and assist with scheduling appointments.
• Provide information about services and address any concerns.
• Maintain accurate records of patient interactions and transactions.
• Collaborate with dental staff to ensure smooth patient flow and experience.

Requirements:

• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Prior experience in customer service is a plus.

Join us in making a positive impact on our patients' lives!

Join our team at a company specialized in the production of plastic materials as a Customer Service Specialist!
We are looking for outstanding individuals to join our team in both Riyadh and Qassim. As a customer service specialist, you will be responsible for a range of tasks that contribute to improving customer experience and increasing their satisfaction.

Job Responsibilities:

• Receiving customer inquiries and responding to them professionally.
• Following up on customer requests and solving issues.
• Coordinating with internal departments to ensure customer satisfaction.
• Documenting notes and improving the customer experience.
• Managing and activating social media platforms, managing the company's LinkedIn page.
• Publishing content and news related to the company, its products, and events.
• Preparing weekly reports and submitting them to the CEO.

Requirements:

• A diploma or bachelor's degree in marketing, business administration, or equivalent.
• Practical experience of 0 - 2 years.
• High communication skills.
• Fluency in English.
• Proficiency in using computers.
• Previous experience in customer service is preferred.
• The ability to work under pressure.

Don't miss this opportunity, and apply now to join our team.

Join SLS The Red Sea – A Premier Destination for Luxury and Creativity!

We are seeking a Reservations Agent to become the welcoming face of SLS The Red Sea. This role offers an exciting opportunity to engage with guests and manage their reservation needs with precision, warmth, and efficiency. As a member of our team, you will play a vital role in optimizing occupancy and revenue while ensuring a seamless experience from the moment guests reach out.

Key Responsibilities:

• Respond promptly and professionally to all reservation inquiries via phone, email, and online platforms.
• Identify guest needs and preferences to recommend suitable room types and packages.
• Accurately enter and update guest details and special requests in the property management system.
• Explain hotel facilities, rates, and promotional offers clearly.
• Process reservation modifications and cancellations in line with hotel policies.
• Deliver service that reflects the guest-first values of SLS.
• Apply effective upselling techniques to enhance guest experiences and maximize revenue.
• Support revenue management strategies and promote loyalty programs.
• Ensure accuracy in reservation data and maintain confidentiality of guest information.
• Collaborate effectively with team members and provide onboarding support.

Qualifications:

• High school diploma required; degree in Hospitality or related field preferred.
• 1–2 years’ experience in hotel reservations or guest services is essential.
• Strong knowledge of hotel systems, particularly Opera Cloud.
• Fluency in English is required.
• Excellent communication skills and a strong attention to detail.
• Ability to multitask in a fast-paced environment with a proactive, positive mindset.