Customer services specialist Jobs in Saudi Arabia

Join Halliburton as a Customer Service Specialist!
We are looking for the right people who want to innovate, achieve, grow, and lead. Halliburton attracts and retains the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards, and opportunities of working for one of the world’s largest providers of products and services to the global energy industry.

Key Responsibilities:
As a Customer Service Specialist, you will:

• Act under general supervision as the primary contact with affiliates, field PSL, and sales personnel.
• Ensure accurate and timely processing of orders and quotes.
• Direct the movement of materials for global multi-PSL operations.
• Utilize your knowledge of products and processes to service customer needs.
• Serve as a liaison for communication with field personnel, engineering, manufacturing, and procurement to fulfill customer requirements.
• Coordinate cross-center and vendor-supplied orders as needed and monitor those shipments.
• Work with the Law Department to ensure export compliance and stay updated regarding international material movements and shipping regulations.
• Provide guidance to Order Correspondents as needed.

Qualifications:
To qualify for this role, you need:

• A High School Diploma or GED.
• A minimum of 2 years of experience in a customer service environment.
• Additional experience in procurement, materials, or logistics is preferred.

Join us today and be part of a team that values your contributions and career development!

Join our team at Play Cinemas!
We are currently seeking enthusiastic individuals for the position of Customer Services Specialist. In this role, you will be the first point of contact for our visitors, ensuring a memorable experience at our cinema.

Key Responsibilities:

• Welcome and professionally serve visitors.
• Sell tickets and additional products such as popcorn and beverages.
• Prepare and serve food items in the food area.
• Maintain cleanliness and organization of the workplace.
• Address customer inquiries and resolve simple issues.

Work Schedule:

• Variable shifts (Morning/Evening)
• 6 working days per week
• 1 day off

We look forward to receiving your CV! Please send it to R@************************* with the job title and location in the subject line.

Join Our Dynamic Team as a Customer Services Specialist!

We are excited to announce multiple job openings for the position of Customer Services Specialist at one of the prominent companies in the industrial city, specifically located in Al-Kharj. This role is perfect for individuals who possess excellent interpersonal skills and are eager to deliver outstanding customer support.

Job Responsibilities:

• Execute tasks based on the specific role assignments.
• Interact with customers and provide necessary support.
• Oversee administrative and organizational processes.
• Supervise purchases and sales based on specific job functions.
• Prepare reports and submit them to management.
• Coordinate between various departments.

Qualifications:

• Must be a Saudi national.
• Strong communication skills.
• Able to work collaboratively within a team.
• Commitment and discipline within the workplace environment.
• Ability to handle work pressure.

What We Offer:

• A professional working environment.
• Opportunities for development and training.
• Work alongside a distinguished team.
• Prospects for career growth and advancement.

Join the Apex Care Clinics team as a Customer Service Specialist!
We are looking for an enthusiastic individual eager to provide the best possible service to our clients. If you are a recent graduate with a diploma or bachelor's degree, you can apply for this opportunity.

Required Qualifications:

• Diploma or bachelor's degree in any field.
• Recent graduates are welcome.

Location:
Al-Qassim

To apply, please send your CV via email.

Join the Apex Care Clinics team as a Customer Service Specialist!
We are looking for an enthusiastic individual eager to provide the best possible service to our clients. If you are a recent graduate with a diploma or bachelor's degree, you can apply for this opportunity.

Required Qualifications:

• Diploma or bachelor's degree in any field.
• Recent graduates are welcome.

Location:
Qassim

To apply, please send your CV via email.

Join Oxida as a Customer Service Specialist!
We offer the Tamheer training program aimed at developing your skills through on-the-job training. If you are a graduate or have a diploma, we are looking for you!

Required Qualifications:

• A diploma or bachelor's degree in any relevant field.

Our location is in Al-Qassim, Buraidah.
If you are looking for an opportunity to enhance your customer service skills, do not hesitate to apply!

Role Description:
Understand and address the needs of both internal and external customers by delivering high-quality service and ensuring an excellent customer experience in a professional and efficient manner.

Responsibilities:

• Oversee the handling of customer inquiries and complaints, ensuring proper guidance and resolution.
• Supervise responses related to services, processes, and internal systems.
• Coordinate with relevant departments to resolve complaints, reports, and customer feedback.
• Monitor and follow up on assigned cases to ensure timely closure.
• Prepare periodic reports on customer issues and recommend improvements.
• Analyze recurring issues and implement solutions to enhance customer experience.
• Manage and lead the customer care team, improving performance and service quality.
• Handle escalated complaints and take appropriate actions (refunds, compensations, corrective actions).
• Measure customer satisfaction through surveys and analyze results.
• Monitor customer feedback on social media and maintain the company’s reputation.
• Develop and implement strategies to improve customer service standards.

Requirements & Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 5 years of experience in customer service.
• At least 2–3 years in a managerial or supervisory role.
• Previous experience in customer service or customer support.
• Proven experience in team management and leadership.
• Strong communication and interpersonal skills.
• Analytical thinking and decision-making ability.
• Strong problem-solving skills and ability to work under pressure.
• Ability to build and maintain strong relationships with customers.
• Familiarity with CRM systems and basic computer applications.

We are looking for a Customer Services Specialist in Hail.
As a Customer Services Specialist, you will be responsible for providing exceptional support to our clients. You will serve as the main point of contact for customer inquiries and issues, ensuring satisfaction and fostering relationships.

Responsibilities:

• Handle customer inquiries via phone and email.
• Resolve issues and provide information about products and services.
• Maintain customer records and update account information.

Requirements:

• Diploma in a relevant field.
• Minimum of 3 years of experience in customer service.
• Proficiency in English.

Join our team at Marafi Engineering!
We are looking for an experienced Customer Service Specialist to join our team in the Hail region. If you have the necessary skills and are looking for a new opportunity, this job is suitable for you.
Responsibilities:

• Providing support and assistance to customers efficiently.
• Handling customer inquiries and resolving issues effectively.
• Coordinating with different teams to ensure the best service is provided.

Requirements:

• Holder of a diploma in Business Administration, Information Technology, Computer Science, or equivalent.
• Experience of at least 3 years in project work.
• You must be Saudi.

Join our team as a Customer Service Specialist in Hail!

We are looking for a skilled professional in customer service, possessing the necessary skills to provide effective support and assistance to our customers. Your main responsibilities will include:

• Providing technical support and responding to customer inquiries.
• Meeting customer needs and enhancing their experience.
• Recording feedback and analyzing customer satisfaction data.

Requirements:

• A diploma (or equivalent).
• A minimum of 3 years of experience in customer service.
• Fluency in English.

If you are qualified and wish to join us, please apply via the mentioned email.

Join Our Team as a Customer Service Representative!
At Emdad By Elm, we are dedicated to delivering exceptional customer service. We are looking for enthusiastic individuals to join our team as Customer Service Representatives. This role will involve handling customer inquiries over the phone and providing professional support until case resolution.

Key Responsibilities:

• Respond to customer inquiries and provide accurate, clear information.
• Handle complaints, document them, and escalate complex cases when necessary.
• Follow up on requests to ensure resolution and customer satisfaction.
• Update customer data and accurately record notes in the system.
• Adhere to quality standards and response time requirements (SLA).

Requirements:

• No prior experience required; suitable for entry-level candidates.
• Good computer skills (email, data entry, MS Office).
• Excellent speaking and writing skills in Urdu, French, Malay, and Turkish.

Work Location: Makkah and Jeddah

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia! Our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Job Summary:
As a Customer Service Representative, you will be directly supporting patients enrolled in the My Care program from registration through follow-up. Your role will focus on building strong communication with patients, ensuring they attend their appointments, receive their services, and feel supported throughout their care journey.

Primary Responsibilities:

• Contact patients by phone to introduce and enroll them in the My Care program.
• Follow up on scheduled appointments and assist patients with rescheduling if needed.
• Answer patient inquiries related to the My Care program and its benefits.
• Coordinate with clinical and administrative teams to ensure smooth service delivery for enrolled patients.
• Submit daily reports to the supervisor including registration numbers, no-shows, and patient feedback.
• Deliver a compassionate and supportive experience that strengthens patient loyalty.
• Accurately document all patient data, interactions, and notes in the system.

The employee may be assigned additional duties within their scope of work based on business needs and may be rotated between units or teams within the center as required.

Education / Professional Qualifications:

• High school diploma required (Diploma or Bachelor's degree preferred).
• Previous experience in customer service or healthcare coordination is preferred.

Experts & Skills:

• Proficiency in Arabic (spoken and written), English is preferred.
• Basic computer and data entry skills.
• Excellent communication skills and the ability to build positive relationships with patients.
• Strong organizational and follow-up skills.
• Compassionate and patient-centered approach.

Join Holool Aloula as a Customer Service Specialist!

In this role, you will serve as the first point of contact for visitors, customers, or clients, offering accurate information and support in a professional and friendly manner. Your contributions will enhance the overall guest experience and address inquiries across a wide range of topics related to our services.

Key Responsibilities:

• Greet visitors and respond promptly to inquiries with professionalism.
• Provide accurate information on services, facilities, directions, and policies.
• Identify visitor needs and direct them to the appropriate resources.
• Maintain knowledge of current events and service updates.
• Handle complaints or concerns and escalate issues as necessary.
• Monitor customer flow and assist with crowd management.
• Maintain a clean and organized help desk.
• Keep daily logs of interactions and provide feedback for service improvement.
• Support emergency protocols as directed.

Qualifications:

• Strong verbal communication skills in Arabic and English.
• Excellent problem-solving abilities and interpersonal skills.
• Ability to manage multiple queries under pressure.
• Professional appearance and demeanor.
• Proficiency in basic computer applications.