Customer services specialist Jobs in Saudi Arabia

Join AlKhaleejion as a Receptionist & Customer Service Representative!
AlKhaleejion Kitchens, a leading kitchen manufacturer in Saudi Arabia, is seeking a friendly and professional Receptionist and Customer Service Representative to join our dynamic team. With over 20 years of experience and a reputation for innovative designs and quality products, AlKhaleejion offers a welcoming environment for all visitors.

Responsibilities:

• Greet and assist customers and visitors professionally.
• Schedule appointments and maintain an organized reception desk.
• Coordinate with other departments to ensure seamless office operations.
• Maintain records and perform administrative tasks as assigned.
• Resolve customer complaints or escalate issues when necessary.

Requirements:

• Bachelor's degree or diploma in business administration or related field.
• At least one year of experience in a receptionist or customer service role.
• Excellent communication and interaction skills.
• Fluency in English; Arabic is a plus.

If you are interested in joining our team, please send your CV to j@**********************.

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

Join ChampionX as a Customer Service Representative!

ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. In this role, you will manage customer inquiries, coordinate logistics activities, and ensure timely order processing. Your strong communication, organizational, and multitasking skills will be key to your success.

What You Will Do:

• Follow safety policies and support a culture of safety.
• Enter customer orders accurately and provide timely confirmation to customers.
• Monitor open purchase and sales orders daily for timely processing.
• Liaise with the Credit team to resolve credit and delivery holds.
• Improve service levels by ensuring on-time delivery.
• Maintain organized filing systems and records for audit purposes.

Qualifications:

• Strong communication and interpersonal skills.
• 2 years of experience in similar industrial fields.
• Fluency in English, Arabic is an advantage.
• Strong Microsoft Office skills, especially in Excel and PowerPoint.

About ChampionX:
ChampionX is a leader in providing chemistry programs and services for the oil and gas industry. Join us to be part of a company that values diversity and the contribution of all employees to achieve success.

Join KunSports as a Customer Services Specialist!
We are looking for enthusiastic individuals to join our dynamic team in customer service. If you have a passion for sports and enjoy working with people, this is the job for you!

Responsibilities:

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

Requirements:

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

Please send your resume to our email.

Join KunSports as a Customer Services Specialist!
We are looking for enthusiastic individuals to join our dynamic team in customer service. If you have a passion for sports and enjoy working with people, this is the job for you!

Responsibilities:

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

Requirements:

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

Please send your resume to our email.

Join KunSports as a Customer Services Specialist!
We are looking for enthusiastic individuals to join our dynamic team in customer service. If you have a passion for sports and enjoy working with people, this is the job for you!

Responsibilities:

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

Requirements:

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

Please send your resume to our email.

Join Our Team as a Senior Customer Service Specialist!
At Amazon, we are on a mission to provide top-notch customer service, and our Tech Support Executive Customer Relations team plays a vital role in achieving that goal. We are seeking a motivated Senior Customer Service Specialist to manage complex customer escalations and enhance customer trust in our Digital, Device & Alexa products.

Key Responsibilities:

• Resolve customer trust escalations related to Amazon Brand, driving technical investigations to restore customer confidence.
• Support managers with VP inquiries and prepare detailed responses for senior leadership.
• Analyze customer problems, building a comprehensive history to identify root causes.
• Engage directly with customers for data gathering and case closure.
• Conduct data analysis linked to escalations and manage process improvement initiatives.
• Communicate effectively with internal and external customers, adapting style to meet audience needs.
• Create and document efficient processes for escalation management.
• Commit to excellent customer service and represent Amazon’s values.

Basic Qualifications:

• Fluency in both Arabic and English (spoken and written).
• A minimum of six months experience with customer escalated contacts.
• Bachelor's degree or 2 years of Amazon experience.
• Proficiency in MS Office and customer service tools.
• Ability to interpret and communicate analytics.

Preferred Qualifications:

• Experience with data tools like Heartbeat and Tableau.
• Strong project management ability.
• Familiarity with HTML for documentation creation.

We encourage applicants from diverse backgrounds and support inclusion in the workplace. Interested candidates can find more information about the application process on our website.

Join Kuehne+Nagel as a Customer Care Specialist in Jiddah!
In this dynamic role, you will play a key part in optimizing processes and ensuring the smooth flow of inventory and shipments. Your contributions will directly impact timely deliveries of essential medicines and critical supplies, from wind turbine components to semiconductors.

Your Responsibilities:

• Provide proactive advice and consult with customers to ensure satisfaction.
• Monitor customer shipments, offering proactive updates and resolving issues before they escalate.
• Incorporate and transfer customer requirements into the Kuehne+Nagel systems.
• Create and review reports as needed, including performance analysis.
• Collaborate with sales and account management teams to exchange knowledge and enhance service.

What We Expect From You:

• A degree in logistics, supply chain, or a similar field.
• A minimum of 2 years' experience in freight forwarding, with a focus on air logistics.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with fluency in English.

What We Offer:
You will be part of an employee-friendly environment where you can grow your skills in transportation logistics. We provide a competitive salary along with opportunities for further development within the Kuehne+Nagel Group.

About Kuehne+Nagel:
Kuehne+Nagel is a global leader in logistics and supply chain solutions, with over 82,000 employees in nearly 100 countries. We are committed to making a real difference by delivering essential items and innovative solutions to our communities and clients worldwide.

Join Kuehne+Nagel as a Customer Care Specialist in Jiddah!
In this dynamic role, you will play a key part in optimizing processes and ensuring the smooth flow of inventory and shipments. Your contributions will directly impact timely deliveries of essential medicines and critical supplies, from wind turbine components to semiconductors.

Your Responsibilities:

• Provide proactive advice and consult with customers to ensure satisfaction.
• Monitor customer shipments, offering proactive updates and resolving issues before they escalate.
• Incorporate and transfer customer requirements into the Kuehne+Nagel systems.
• Create and review reports as needed, including performance analysis.
• Collaborate with sales and account management teams to exchange knowledge and enhance service.

What We Expect From You:

• A degree in logistics, supply chain, or a similar field.
• A minimum of 2 years' experience in freight forwarding, with a focus on air logistics.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with fluency in English.

What We Offer:
You will be part of an employee-friendly environment where you can grow your skills in transportation logistics. We provide a competitive salary along with opportunities for further development within the Kuehne+Nagel Group.

About Kuehne+Nagel:
Kuehne+Nagel is a global leader in logistics and supply chain solutions, with over 82,000 employees in nearly 100 countries. We are committed to making a real difference by delivering essential items and innovative solutions to our communities and clients worldwide.

Join our team as a Customer Service Specialist!
We are looking for an outstanding individual to join our leading fuel company, Tilal Al-Adib. Your main responsibility will be to establish and define performance indicators and quality standards in customer service to ensure customer satisfaction and enhance the level of service provided to them.

Main tasks include:

• Conducting studies and analyses to identify performance indicators and quality standards in coordination with the quality management.
• Updating customer service procedures and guides and communicating with customers effectively and efficiently.
• Developing programs and initiatives to ensure meeting customer needs.
• Analyzing customer satisfaction evaluation data, identifying gaps, and developing appropriate plans to address them.
• Preparing documents and reports and providing appropriate recommendations.

Job Requirements:

• Bachelor's degree in advertising and marketing communication, public relations, or executive secretarial.
• Practical experience of no less than one year.
• Certifications such as (MOS), (CCNA) will be an additional advantage.
• Advanced skills in customer service, a focus on quality, and customer experience management.
• The ability to speak English at an intermediate level and a desire for learning and development.

Additional Information:
The work will be six days a week, with a salary ranging from 4000 to 4500 Saudi Riyals.
We look forward to your application for this exciting opportunity!

Customer Service Representative Position at AntiFat Plus
A leading establishment specialized in the healthy food industry announces a job vacancy in Jeddah. We are looking for a Customer Service Representative to join our team.

Responsibilities:
- Providing support and service to customers efficiently.
- Responding to customer inquiries and handling complaints.
- Contributing to improving the customer experience.

Requirements:
- Previous experience in the same field of no less than one year.
- Must be from Jeddah.

Educational Qualifications:
- A bachelor's degree is required.

If you meet the requirements, please send your CV to the mentioned email with the job title in the subject.

Customer Service Representative Job at Antivaat Plus
A leading organization specialized in the healthy meals industry announces a job vacancy in the city of Jeddah. We are looking for a Customer Service Representative to join our team.

Responsibilities:
- Provide support and service to customers efficiently.
- Respond to customer inquiries and handle complaints.
- Contribute to improving customer experience.

Qualifications:
- Previous experience in the same field of no less than one year.
- Must be from the city of Jeddah.

Educational Qualifications:
- Bachelor's degree is required.

If you meet the requirements, please send your CV to the mentioned email with the job title in the subject line.