Customer Services Specialist📣 Job Ad

About the Company:
Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.

About the Role:
As a Senior Accounting Officer, you will provide essential support to the Divisional Finance Manager and Accounting Manager in gathering and compiling accurate financial and management accounting data. Your role is pivotal in ensuring that reporting deadlines are met and reports are circulated in a timely manner.

Requirements:

• Bachelor’s degree in accounting or finance from a recognized university, meeting the minimum credit hours required for SOCPA membership eligibility.
• 0 to 2 years of experience in accounting in a commercial organization, preferably FMCG or Manufacturing.
• Coop and/or Tamheer experience will be considered.

Activities:

• Follow up on department cash flow activities, and support financial reporting (Flash, Forecast, Budget, 5YP).
• Handle payroll-related tasks, including deductions, overtime, and commissions.
• Coordinate internal, external, and management financial reporting and liaise with relevant stakeholders.
• Perform accounting and financial-related reconciliations (bank, stock, petty cash, and FI/CO as applicable).
• Ensure compliance with relevant policies by reviewing internal control systems.
• Assist in period-end closing and audit preparation, including physical verification and reconciliation of inventories, fixed assets & overheads, and maintenance cost review.
• Prepare Daily, Weekly, and Monthly KPIs reports and support ad hoc management reporting to facilitate decision-making.
• Monitor and validate accounting system (SAP) postings, ensuring timely resolution of any issues.
• Analysis of Variance (Standard vs BOM), with knowledge of product costing relevant to stakeholders.
• Process vendor invoices by checking basic accuracy and ensuring required supporting documents are attached.
• Provide continuous on-the-job training and support to finance staff to enhance their skills and performance.

Join Raffles & Fairmont the Red Sea as a Cluster Safety Officer!

Raffles & Fairmont the Red Sea, positioned within the groundbreaking Red Sea Project, offers an extraordinary opportunity to shape guest experiences at two nature-focused resorts. We are seeking a highly skilled and experienced Cluster Safety Officer to ensure the safety and well-being of our guests and staff across multiple properties.

Responsibilities:

• Develop, implement, and maintain comprehensive safety programs for all properties within the cluster.
• Conduct regular safety inspections and risk assessments to identify potential hazards and implement corrective actions.
• Lead safety training sessions for employees at all levels to promote a culture of safety awareness.
• Investigate accidents, incidents, and near-misses, and develop preventive measures.
• Ensure compliance with local and international safety regulations and standards.
• Collaborate with department heads to integrate safety protocols into daily operations.
• Prepare and maintain safety-related documentation, including reports and policies.
• Manage emergency response planning and coordinate drills across all properties.
• Stay up-to-date with industry best practices and emerging safety technologies.

Qualifications:

• Bachelor's degree in Occupational Health and Safety, Environmental Science, or related field; Master's preferred.
• Minimum 5 years of experience in safety management, preferably in hospitality.
• In-depth knowledge of international safety standards (*, OSHA, ISO 45001).
• Strong understanding of risk assessment and management principles.
• Excellent leadership and communication skills.
• Proficiency in safety management software and Microsoft Office.
• Fluency in English; Arabic skills are a plus.
• Certified Safety Professional (CSP) or similar certification preferred.
• Experience working in the Middle East is preferred.
• Proven expertise in hospitality industry safety protocols.
• Ability to work effectively in a multicultural environment.

What’s In It For You:

• Join Accor, a leading global hospitality group with luxury brands.
• Define pre-opening operations for two iconic resorts.
• Competitive package and excellent growth opportunities.
• Outstanding discounts across the global Accor brand network.

About Raffles The Red Sea
Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a spa, Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury.

Key Responsibilities:

• Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and back-of-house areas. Conduct thorough inspections to ensure adherence to Raffles cleanliness and brand standards.
• Guest Experience & Service Excellence: Ensure guest rooms reflect impeccable attention to detail. Address guest requests and housekeeping-related concerns promptly and discreetly.
• Team Leadership & Development: Lead, coach, and motivate housekeeping attendants to uphold Raffles service culture. Conduct daily briefings and provide on-the-job training.
• Coordination & Communication: Liaise closely with Front Office, Guest Relations, and other departments to ensure seamless operations.
• Standards, Safety & Compliance: Enforce grooming, hygiene, and workplace safety standards. Ensure compliance with hotel policies and environmental initiatives.

Qualifications:
Minimum 2–4 years of experience in Housekeeping within a luxury or five-star hotel environment. Previous supervisory experience preferred. Diploma or certificate in Hospitality Management is advantageous.

Skills & Competencies:
Strong leadership, exceptional attention to detail, effective communication, and time management abilities.

Personal Attributes:
High standards of cleanliness and professionalism. Calm and composed under pressure. Guest-focused mindset with a flexible approach.