Customer services specialist Jobs for Fresh Graduates in Saudi Arabia

Join Extensya as a Customer Service Representative!

We are excited to announce an opportunity for a dedicated Customer Service Representative in our call center located in Jeddah. At Extensya, we pride ourselves on our commitment to customer satisfaction and operational excellence.

About the Role:
As a Customer Service Representative, you will play a critical role in enhancing our client's customer experience. You will be the primary point of contact, assisting customers with their inquiries and ensuring their needs are met promptly and professionally. Your ability to communicate in both Arabic and English will be essential in this versatile role.

Key Responsibilities:

• Handle customer inquiries effectively over the phone.
• Maintain a professional demeanor and cultivate relationships with clients.
• Work collaboratively in a team environment to meet service targets.
• Utilize basic computer skills to manage customer interactions.

Requirements:

• Proficient in English with the ability to communicate effectively in both Arabic and English.
• Willingness to work on a rotational weekly shift schedule.
• Availability to work 5 days a week.
• Basic computer skills required.

Work Environment:
This position is on-site at the company’s office in Jeddah, providing a professional work environment within the call center industry. If you are looking to grow in a dynamic and supportive setting, we invite you to apply and join our team at Extensya.

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

We are looking for an active and passionate customer service employee to join our team at an electronic games and sports center. The employee will be responsible for receiving customers of various ages (children and adults) and providing the necessary support during their experience inside the center, in addition to the technical assistance related to games and computer devices.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide excellent customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work within a team.
• High level of professionalism.

Join the wonderful Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively solve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Would you like to be part of our ongoing success? At Extra, we are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing EXTRA team
Do you want to be a part of our ongoing success? We at EXTRA are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide excellent customer service and respond to customer inquiries.
• Effectively solve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Able to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide outstanding customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be a part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Providing exceptional customer service and responding to customer inquiries.
• Effectively resolving problems and handling complaints.
• Continuously working to improve the customer experience.

Requirements:

• Strong communication skills.
• Able to work as part of a team.
• High level of professionalism.

The Al-Muhdhal Company for General Contracting announces the availability of job vacancies for both genders in Najran. The company seeks to employ specialists as the available positions include: Customer Service. Required conditions: Saudi nationality. To apply for the available positions: Please attach your CV and send it to the email address, mentioning the job title in the subject.

We are looking for a Customer Success Agent!

We need a Customer Success Agent to ensure a smooth and successful experience for customers and freelancers on the "Bashnoor" platform. This role focuses on daily project monitoring, messages, and proposals, reducing cancellation cases, increasing closure rates, and providing accurate reports to support continuous improvement.

Main Responsibilities:

• Review new projects daily and ensure clarity of descriptions and required skills.
• Analyze project cancellation cases and communicate with clients to reactivate them when possible.
• Follow up on projects ready for closure and coordinate with clients to finalize them.
• Monitor communication between clients and freelancers, and intervene when necessary.
• Invite suitable freelancers for projects without proposals.
• Communicate directly with clients daily to increase closure rates and encourage repeat purchases.
• Resolve freelancers’ issues and provide support for smooth workflow.
• Track and follow up on technical tickets with the development team.
• Prepare daily reports covering projects, messages, proposals, clients, tickets, and recommendations.
• Participate in regular daily and weekly/monthly meetings.

How to apply:
Apply now and be part of building long-term customer success with us!