Customer Services Specialist📣 Job Ad

Join Rgheeb as a Restaurant Manager
Rgheeb is looking for a skilled Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will ensure high standards of food quality and customer service while achieving operational and financial objectives.

Key Responsibilities:

• Manage and supervise daily restaurant operations for efficient workflow.
• Monitor food quality and customer service standards, ensuring compliance with brand guidelines.
• Lead, train, and assess employee performance.
• Prepare staff schedules based on operational requirements.
• Monitor sales performance and work towards financial goals.
• Oversee inventory management and supply orders, minimizing waste.
• Handle customer complaints professionally to enhance the guest experience.
• Ensure compliance with health, safety, and hygiene standards.
• Prepare daily and weekly operational and sales reports.
• Lead the team during peak hours ensuring fast and accurate service.
• Adhere to local regulations and operational procedures.

Requirements:

• Minimum 3 years of experience managing burger or fast-food restaurants.
• Strong leadership and team management skills.
• Good understanding of restaurant operations, sales systems, and inventory management.
• Ability to work under pressure and solve problems effectively.
• Excellent communication and customer service skills.
• Proficient in using POS systems and operational reporting tools.
• Knowledge of food safety standards and municipality regulations (Balady requirements).
• Previous experience in achieving KPIs and driving sales growth is preferred.

Join Our Team as a Sales Associate!
We are looking for a motivated and customer-focused Sales Associate to join our dynamic sales team. In this role, you will be responsible for selling the company’s products and services, assisting customers with their inquiries, and ensuring a smooth and satisfying customer experience.

Your Responsibilities:

• Greet customers warmly and understand their needs.
• Present, promote, and sell products and services effectively.
• Provide accurate product information and handle customer questions.
• Guide customers through the purchasing process to close sales.
• Address and resolve customer complaints in a professional manner.
• Meet or exceed monthly sales targets.
• Maintain the visual appearance of the store according to company standards.
• Contribute ideas and strategies to improve sales and customer experience.

Your Qualifications:

• High school diploma or equivalent.
• Previous experience in retail or sales is preferred.
• Excellent communication and interpersonal skills (Arabic & English).
• Strong customer service orientation and problem-solving skills.
• Ability to remain calm and courteous under pressure.
• Presentable and professional appearance.
• Basic knowledge of sales principles and customer behaviour.
• Punctual, organized, and reliable.

The company announces the availability of a job vacancy titled (Salesperson) for Saudis only.

Responsibilities:
- Customer service and achieving sales
- Arranging and organizing products within the branch
- Maintaining cleanliness and organization of the work environment

Requirements:
- Saudi nationality
- Good communication skills
- Commitment and good appearance

📍 Workplace: [Al-Ahsa - Dammam]