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SalarySalarySR 4,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Job Opportunity as a Customer Service Broker
Gulf CX, a leader in customer service, announces the availability of job vacancies for the position of 'Customer Service Broker' with a full-time contract in Dammam - Al-Shatea neighborhood.

Details:
• Basic salary: 4,500 SAR
• Monthly incentive: 500 SAR
• Working hours: hours daily

Requirements:
• Saudi nationality
• Proficiency in English (intermediate – advanced) in speaking and writing
• High skills in customer service
• Proficiency in using Microsoft Office programs

To apply, please send your CV with the subject (Customer Service – English – Residence – Language Level) in the email title.

Requirements

  • For Saudis Only
  • No experience required

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PRÆSIDIAD

SR 12,000 / Month dotFull-time
Join Our Team as a Customer Service Specialist!
Are you ready to be a key player in a company that protects millions of people daily? PRÆSIDIAD, the home to global brands like Betafence and Hesco, specializes in security, defense, and the protection of people and assets worldwide.

THE ROLE:
This combined role of Customer Service Specialist cum Supply Chain Coordinator is designed to ensure a seamless customer experience. You will be responsible for managing customer inquiries, providing excellent service, managing orders, and overseeing logistics to ensure timely delivery. Your strong communication and problem-solving skills, along with a solid understanding of supply chain management, will be vital in acting as the voice of the customer within the company.

KEY RESPONSIBILITIES:
  • Deliver a first-class customer experience.
  • Communicate RFQs promptly to respective teams.
  • Analyze and process customer orders through the ERP system.
  • Ensure all required documentation is verified and compliant with regulations.
  • Oversee logistics to ensure timely delivery.
  • Act as the main contact for customers from order to delivery.
  • Identify, analyze, and prioritize customer issues, formulating resolution plans.
  • Forecast demand and maintain inventory levels.
  • Work with local vendors to ensure contracts are favorable.
  • Provide constructive feedback for process improvement.
  • Maintain accurate records of customer interactions and transactions.
  • Perform monthly/weekly performance reporting as required.
  • Ensure the ERP system is updated and efficient.

REQUIRED SKILLS AND EXPERIENCE:
  • Minimum 5 years of experience in a Customer Service role, preferably in Industrial Engineering.
  • Strong customer orientation.
  • Fluent in English, Arabic is a plus.
  • Proficient in MS Office, especially Excel.
  • Knowledge of ERP systems (IFS or SAP is desirable).
  • Proactive and can manage workflow independently.

PERSONAL TRAITS:
  • Strong verbal and written communication skills.
  • Organized with a sense of urgency and attention to detail.
  • Capable of working under pressure and multi-tasking.
  • Ethical, transparent, and innovative.

If you meet the requirements and find this opportunity exciting, don't hesitate to apply!

breifcase2-5 years

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2 days ago

Customer Services Specialist

📣 Job Ad

Namaya نمايا

Full-time
Here's the resulting JSON: { "originalTextLanguage": "English", "translatedText": "انضم إلى فريقنا كممثل خدمة العملاء!
نحن متحمسون للإعلان عن أن استثمار نمايا تبحث عن ممثلين لخدمة العملاء شغوفين للانضمام إلى فريقنا المتنامي!

معلومات عنا:
استثمار نمايا هو منصة سعودية بالكامل توفر الوصول إلى الأسواق العالمية بما في ذلك العملات والسلع والمؤشرات والذهب والنفط. نحن نفخر بتقديم بيئة تداول شفافة وآمنة وخالية من العمولات تتماشى تمامًا مع مبادئ الشريعة الإسلامية.

الدور:
بصفتك صوت نمايا، ستكون الجسر بين شركتنا وعملائنا الكرام. ستشمل مسؤولياتك:
  • تقديم دعم من المستوى الأول عبر الدردشة المباشرة والبريد الإلكتروني والهاتف.
  • موازنة احتياجات العملاء مع إرشادات الشركة بشكل احترافي.
  • التواصل بوضوح باللغتين العربية والإنجليزية.
  • ضمان الامتثال للوائح قبرص واللوائح العالمية.
  • تقديم تجربة خدمة "WOW" تتجاوز التوقعات.

المتطلبات:
📍 الموقع: مقيم في الدمام أو الرياض.
إجادة ممتازة للغة العربية والإنجليزية.
مرونة للعمل في النوبات وعطلات نهاية الأسبوع (5 أيام عمل في الأسبوع).
فهم أساسي للأسواق المالية.
خبرة سابقة في خدمة العملاء.
مدفوع للغاية بعقلية موجهة نحو الخدمة.

هل أنت مستعد لبدء رحلتك معنا؟ قدم الآن!" }

breifcase2-5 years

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