Customer Services Specialist📣 Job Ad

Join Hilton as a Security Supervisor!
As a revered leader in the hospitality industry, Hilton is dedicated to providing exceptional guest experiences. We are seeking a Security Supervisor who will play a crucial role in ensuring the safety and security of our Guests, Team Members, and visitors at our hotel in Jīzān.

What Will You Be Doing?

• Maintain constant vigilance of hotel operations and premises.
• Document incidents and recommend improvements to security systems.
• Review incidents thoroughly to prevent re-occurrence.
• Train and supervise the Security Team, ensuring compliance with policies.
• Conduct regular briefings with the Security Team.

What Are We Looking For?
To fill this role successfully, you should possess the following qualities:

• Previous security experience in managing large volumes of people.
• Experience in planning and enforcing security systems.
• Current knowledge of fire, safety, and first aid.
• Excellent interpersonal and communication skills.
• Exceptional personal presentation.

Preferred qualifications include relevant training experience.

Why Work for Hilton?
Hilton is a leader in the global hospitality market, offering a diverse array of hotel experiences. With nearly a century of excellence, we are committed to nurturing the heart of hospitality while creating remarkable experiences for our guests and Team Members.

About the Job:
As a Operations Manager at Emdad by Elm, you will play a crucial role in overseeing branches in municipal areas and ensuring operational performance to achieve project goals. Your coordination and support in inspection campaigns will be vital for the success of our operations.

Key Responsibilities:

• Direct supervision of branches in municipal areas.
• Verify the presence of inspectors and ensure adherence to general policies before starting field inspections.
• Communicate administrative directives related to inspection operations to the inspectors.
• Follow up on reported observations from inspectors and guide them to ensure that issues are not repeated.
• Ensure daily tasks for inspectors are completed based on the visitation plan.
• Direct supervision of the implementation of inspection campaigns.
• Respond to inquiries from facility owners and guide them on procedures followed in the branch.
• Provide periodic studies on building conditions within the geographic scope.
• Hold regular meetings with inspectors to develop corrective plans for risks and challenges related to inspections in the branch.
• Motivate employees to perform their work and enhance competitiveness.

Required Competencies:

• Experience in employee management.
• Thorough knowledge of safety regulations and systems.
• Ability to operate electronic devices and their accessories.
• High communication skills with both employees and facility owners.
• Meeting management skills.
• Bachelor's degree or higher in the following fields: Civil Engineering, Architecture, Surveying, and related specialties.

Join the Radisson Hotel Group as a Receptionist!
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

Your Role:
As a Receptionist, you will play a vital part in delivering exceptional service in our Front Office Team. Your main responsibilities will include:

• Welcoming guests and ensuring a smooth check-in and check-out process.
• Maintaining high standards of guest service throughout the guest journey.
• Exhibiting patience and empathy in guest interactions.
• Working proactively to ensure guest satisfaction.

Qualifications:

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and problem-solving skills.
• A passion for creating extraordinary service experiences.
• Strong verbal communication skills.
• The ability to work well in a team environment.
• Experience in a similar position is a plus but not a requirement.

Why Join Us?
At Radisson Hotel Group, you will be part of a team that creates exceptional experiences and memorable moments every day. We invest in your growth and career development, offering exclusive global benefits and local perks. Be part of a workplace that celebrates diversity and fosters a sense of belonging.

If you’re passionate, energetic, and eager to make a difference in the hospitality industry, we’d love to hear from you. Apply now and let’s make every moment matter together!