Customer Services Specialist📣 Job Ad

Join our team as a Customer Service Officer!
As a member of our growing organization in Neom, Saudi Arabia, you will be crucial in maintaining high customer satisfaction and facilitating smooth transactions. This role requires a dedicated professional who speaks Urdu and possesses excellent communication skills.

Key Responsibilities:

• Updating and maintaining customer information within the system.
• Issuing customer cards and ensuring database accuracy.
• Addressing customer grievances and acting as a liaison between customers and staff.
• Keeping informed of new schemes and packages to better serve customers.
• Opening Customer Information Files (CIF) for new clients.

Required Skills:

• Exceptional customer service abilities.
• Proficiency in banking software and strong attention to detail.
• Problem-solving skills to quickly resolve issues.
• Ability to manage multiple tasks effectively and work collaboratively within a team.

Preferred Qualifications:
- Minimum 1+ years of experience in a customer service role.
- Diploma or equivalent qualification.
- Strong commitment to integrity and confidentiality.

Join El Seif as a Storekeeper - Project!
At El Seif, we pride ourselves on our core values of excellence, integrity, and innovation. We aim to deliver precision and attention to detail, ensuring our projects meet the highest standards.

Responsibilities:

• Receive, inspect, and verify all incoming materials and supplies.
• Maintain proper storage, labeling, and arrangement of items for easy identification and access.
• Record and update stock movement in the inventory system or manual register.
• Issue materials and supplies based on approved Material Request Forms (MRF).
• Conduct periodic stock checks and prepare inventory reports.
• Coordinate with procurement and project teams to ensure timely replenishment of critical materials.
• Ensure that all goods are stored under proper conditions to prevent damage or deterioration.
• Maintain cleanliness and orderliness in the storage area.
• Monitor stock levels and report shortages or discrepancies.
• Handle the return of defective or excess materials to suppliers or the main warehouse.
• Follow company policies, safety guidelines, and procedures always.

Qualifications:

• Bachelor of Management Studies
• Experience as a storekeeper
• Attention to detail and accuracy
• Time management and multi-tasking
• Accountability and reliability
• Teamwork and collaboration
• Good communication and time management skills
• Knowledge of safety and storage best practices

Additional Info:
This is a Full-time position offering standard benefits, including paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also provide performance bonuses and merit increases, along with training and development opportunities if eligible.

Join Cenomi Centers as a Customer Service Representative!
We are seeking motivated and customer-focused individuals to join our team through the Tamheer Program. In this role, you will be the first point of contact for visitors at CENOMI Centers malls located in Riyadh, Jeddah, and Makkah, ensuring an exceptional guest experience and providing support with inquiries, services, and mall information.

Key Responsibilities:

• Assist visitors with inquiries and provide information about mall services.
• Ensure a welcoming and positive guest experience.
• Work collaboratively with team members to meet customer needs.
• Adapt to a fast-paced mall environment and assist in various mall operations.

Requirements:

• Must be eligible for the Tamheer Program.
• Bachelor’s degree or Diploma in any related field.
• Strong communication and interpersonal skills.
• Positive attitude, teamwork, and willingness to learn.

About Cenomi Centers:
Cenomi Centers is Saudi Arabia’s largest and leading owner, operator, and developer of contemporary lifestyle centers, bringing together over 109 million visitors every year to discover a full range of international, regional, and local brands.