Customer Services Specialist📣 Job Ad

in Your Resource Group

21 days ago

	Salary	4,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Neom

Join Mawaridcom as a Customer Service Officer!
We are seeking a dedicated Customer Service Officer who speaks Hindi, located in Neom, Saudi Arabia. In this role, you will play a vital part in ensuring customer satisfaction by providing top-notch support and addressing inquiries effectively.

Key Responsibilities:

Update and maintain customer information in the system, ensuring accuracy and confidentiality.
Assist customers with card issuance and handling any grievances during transactions.
Collaborate with team members to ensure smooth branch operations and maintain customer confidence.
Stay updated on promotions, packages, and communicate new offers to customers.
Open CIF for new customers and handle customer complaints efficiently.

Required Skills:

Excellent communication and customer service skills.
Strong attention to detail and organizational abilities.
Integrity and trustworthiness in handling sensitive information.
Proficient knowledge of banking software and system processes.

Candidate Profile:
- Minimum 1+ years of experience in customer service.
- Male candidates preferred.
- Diploma or equivalent relevant qualification.

This is an excellent opportunity to advance your career in a dynamic work environment with opportunities for growth!

Requirements

Requires 2-5 Years experience

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Customer Services Specialist

📣 Job Ad

Your resource group

5,625 / Month

Full-time

Join our team as a Customer Service Officer!
As a member of our growing organization in Neom, Saudi Arabia, you will be crucial in maintaining high customer satisfaction and facilitating smooth transactions. This role requires a dedicated professional who speaks Urdu and possesses excellent communication skills.

Key Responsibilities:

Updating and maintaining customer information within the system.
Issuing customer cards and ensuring database accuracy.
Addressing customer grievances and acting as a liaison between customers and staff.
Keeping informed of new schemes and packages to better serve customers.
Opening Customer Information Files (CIF) for new clients.

Required Skills:

Exceptional customer service abilities.
Proficiency in banking software and strong attention to detail.
Problem-solving skills to quickly resolve issues.
Ability to manage multiple tasks effectively and work collaboratively within a team.

Preferred Qualifications:
- Minimum 1+ years of experience in a customer service role.
- Diploma or equivalent qualification.
- Strong commitment to integrity and confidentiality.

2-5 years