Customer Services Specialist📣 Job Ad

Join Mawaridcom as a Customer Service Officer!
We are seeking a dedicated Customer Service Officer who speaks Hindi, located in Neom, Saudi Arabia. In this role, you will play a vital part in ensuring customer satisfaction by providing top-notch support and addressing inquiries effectively.

Key Responsibilities:

• Update and maintain customer information in the system, ensuring accuracy and confidentiality.
• Assist customers with card issuance and handling any grievances during transactions.
• Collaborate with team members to ensure smooth branch operations and maintain customer confidence.
• Stay updated on promotions, packages, and communicate new offers to customers.
• Open CIF for new customers and handle customer complaints efficiently.

Required Skills:

• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Integrity and trustworthiness in handling sensitive information.
• Proficient knowledge of banking software and system processes.

Candidate Profile:
- Minimum 1+ years of experience in customer service.
- Male candidates preferred.
- Diploma or equivalent relevant qualification.

This is an excellent opportunity to advance your career in a dynamic work environment with opportunities for growth!

A distinguished pastry chef is required to work in our upscale bakery. You must have experience in preparing and decorating Arabic and Western pastries and innovating new recipes. Responsibilities include:
• Preparing pastries and baked goods of high quality
• Adhering to hygiene and food safety standards
• Managing inventory and ordering raw materials
• Training assistants and organizing work in the pastry department