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SalarySalarySR 5,625 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationNeom
Join our team as a Customer Service Officer!
As a member of our growing organization in Neom, Saudi Arabia, you will be crucial in maintaining high customer satisfaction and facilitating smooth transactions. This role requires a dedicated professional who speaks Urdu and possesses excellent communication skills.

Key Responsibilities:
  • Updating and maintaining customer information within the system.
  • Issuing customer cards and ensuring database accuracy.
  • Addressing customer grievances and acting as a liaison between customers and staff.
  • Keeping informed of new schemes and packages to better serve customers.
  • Opening Customer Information Files (CIF) for new clients.

Required Skills:
  • Exceptional customer service abilities.
  • Proficiency in banking software and strong attention to detail.
  • Problem-solving skills to quickly resolve issues.
  • Ability to manage multiple tasks effectively and work collaboratively within a team.

Preferred Qualifications:
- Minimum 1+ years of experience in a customer service role.
- Diploma or equivalent qualification.
- Strong commitment to integrity and confidentiality.

Requirements

  • Requires 2-5 Years experience

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  • Receive, inspect, and verify all incoming materials and supplies.
  • Maintain proper storage, labeling, and arrangement of items for easy identification and access.
  • Record and update stock movement in the inventory system or manual register.
  • Issue materials and supplies based on approved Material Request Forms (MRF).
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  • Ensure that all goods are stored under proper conditions to prevent damage or deterioration.
  • Maintain cleanliness and orderliness in the storage area.
  • Monitor stock levels and report shortages or discrepancies.
  • Handle the return of defective or excess materials to suppliers or the main warehouse.
  • Follow company policies, safety guidelines, and procedures always.

Qualifications:
  • Bachelor of Management Studies
  • Experience as a storekeeper
  • Attention to detail and accuracy
  • Time management and multi-tasking
  • Accountability and reliability
  • Teamwork and collaboration
  • Good communication and time management skills
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Additional Info:
This is a Full-time position offering standard benefits, including paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also provide performance bonuses and merit increases, along with training and development opportunities if eligible.

breifcase2-5 years

locationNeom

14 days ago