Customer services specialist Jobs for Fresh Graduates in Riyadh

Join us in redefining customer experience at Tabby!

As a Customer Experience Representative, you’ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This role is an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.

Key Responsibilities

• Engage with customers via chat and phone, providing prompt and effective solutions.
• Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
• Champion customer service excellence, ensuring policies and procedures align with company objectives.
• Analyze customer queries, identifying patterns and opportunities for service optimization.
• Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.

Skills, Qualifications & Requirements

• Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
• Postgraduate degree in math, business, marketing, or finance (preferred).
• Strong analytical and problem-solving skills, with the ability to think critically.
• Exceptional communication and interpersonal skills, with a high level of self-awareness.
• Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
• Team player mindset, with the ability to build and maintain strong relationships across teams.
• Resilience under pressure, with a proactive approach to challenges.

Why Join Tabby?

• Be part of an industry-leading fintech company redefining customer experience.
• Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
• Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
• Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.

Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.