Customer Services Jobs in Saudi Arabia

Construction sales

We’re hiring motivated field sales representatives in Riyadh to help businesses simplify and manage their expenses. Ideal candidates are confident, target-driven, and great at building relationships face-to-face. Previous sales experience is a plus, and fluency in Arabic is essential. Competitive salary, aggressive commission structure, and excellent performance incentives make this a great opportunity to grow with a fast-moving company.

• Process customer payments accurately and on time at the point of sale.
• Reconcile daily cash and credit card receipts.
• Provide excellent customer service to resolve payment issues.
• Maintain accurate records of cash float and till operations.
• Handle refunds, exchanges, and returns in compliance with company policies.
• Assist with daily cash report preparations.
• Ensure adherence to cash handling and security procedures.
• Monitor point-of-sale systems for proper functioning.

• Operate the switchboard and manage reception area activities.
• Greet visitors, ensuring timely and courteous handling of inquiries.
• Maintain visitor and caller logs while handling all internal and external inquiries.
• Coordinate delivery services and maintain the reception area's general maintenance.
• Book meeting rooms and ensure a tidy workspace.
• Support event planning and organization as needed.

• Welcome clients and visitors properly while directing them towards the appropriate contact person or department.
• Respond to all incoming calls and address inquiries properly.
• Ensure that all WSP Employees' concerns and requests are addressed on time, such as desk/meeting room bookings and requests for equipment or office supplies.
• Greet new joiners and provide an office tour, including a quick HSE induction to ensure they are aware of emergency contacts.
• Maintain the Reception mailbox and organize daily delivery and collections to different WSP site offices, including international and local couriers.
• Arrange fresh flowers for the reception area.
• Monitor employee attendance, vacant desks, and car parking.
• Assist the Chief Fire Warden during monthly office HSE inspections and maintain the First Aid checklist log.

• Minimum 3 years relevant experience.
• Excellent time management skills and the ability to prioritize tasks.
• Strong problem-solving skills and ability to work well under pressure.
• Experienced Microsoft Office user.
• Strong communication skills, both written and verbal.
• Proactive, strong communicator, and assertive.

• Welcome clients and visitors properly while directing them towards the appropriate contact person or department.
• Respond to all incoming calls and address inquiries properly.
• Ensure that all WSP Employees' concerns and requests are addressed on time, such as desk/meeting room bookings and requests for equipment or office supplies.
• Greet new joiners and provide an office tour, including a quick HSE induction to ensure they are aware of emergency contacts.
• Maintain the Reception mailbox and organize daily delivery and collections to different WSP site offices, including international and local couriers.
• Arrange fresh flowers for the reception area.
• Monitor employee attendance, vacant desks, and car parking.
• Assist the Chief Fire Warden during monthly office HSE inspections and maintain the First Aid checklist log.

• Minimum 3 years relevant experience.
• Excellent time management skills and the ability to prioritize tasks.
• Strong problem-solving skills and ability to work well under pressure.
• Experienced Microsoft Office user.
• Strong communication skills, both written and verbal.
• Proactive, strong communicator, and assertive.

• Ensures timely receipt of all data required to process payroll, including department files with hours worked, hourly rates, salaries, tips, service charges, incentive pay, miscellaneous pay, etc.
• Validates that department payroll file submissions are complete and accurate.
• Enters payroll data into the system for processing on a timely basis.
• Ensures payroll data processes correctly and timely.
• Generates off-cycle payroll checks when required.
• Conducts and/or supports the requisite payroll system audits as instructed and according to established procedures.
• Prepares all payroll-related reports as instructed and/or according to established procedures.
• Ensure ongoing, quarterly and Year-End reporting is balanced and filed in accordance with legislation and deadlines are met.
• Monitor and balance paid-time off accruals after each payroll and monthly.
• Ensures compliance with any union contracts relative to payroll.
• Calculate month-end payroll accruals, post payroll journal entries into the accounting system.
• Maintain and update all payroll-related data, including job types, job codes, pay scales, classifications, etc.
• Monitor, maintain and oversee the handling of all cash for the hotel.
• Open and verify cash “drop” envelopes from outlets and Front Desk.
• Prepare and distribute the various reports to outlet managers, Front Desk, and Accounting.
• Audit house banks as per schedule.
• Prepare paperwork for bank deposit at prescribed times.
• Research cash shortages.

• Associates or bachelor’s degree, preferred.
• Two years in union hotel payroll or finance role.
• Strong Excel Skills required.
• Ability to understand payroll technology.
• Financial aptitude and analytical skill.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management.
• Ability to perform assigned duties with attention to detail, speed, accuracy.
• Ability to think quickly and act appropriately in emergency situations.

• Ensures timely receipt of all data required to process payroll, including department files with hours worked, hourly rates, salaries, tips, service charges, incentive pay, miscellaneous pay, etc.
• Validates that department payroll file submissions are complete and accurate.
• Enters payroll data into the system for processing on a timely basis.
• Ensures payroll data processes correctly and timely.
• Generates off-cycle payroll checks when required.
• Conducts and/or supports the requisite payroll system audits as instructed and according to established procedures.
• Prepares all payroll-related reports as instructed and/or according to established procedures.
• Ensure ongoing, quarterly and Year-End reporting is balanced and filed in accordance with legislation and deadlines are met.
• Monitor and balance paid-time off accruals after each payroll and monthly.
• Ensures compliance with any union contracts relative to payroll.
• Calculate month-end payroll accruals, post payroll journal entries into the accounting system.
• Maintain and update all payroll-related data, including job types, job codes, pay scales, classifications, etc.
• Monitor, maintain and oversee the handling of all cash for the hotel.
• Open and verify cash “drop” envelopes from outlets and Front Desk.
• Prepare and distribute the various reports to outlet managers, Front Desk, and Accounting.
• Audit house banks as per schedule.
• Prepare paperwork for bank deposit at prescribed times.
• Research cash shortages.

• Associates or bachelor’s degree, preferred.
• Two years in union hotel payroll or finance role.
• Strong Excel Skills required.
• Ability to understand payroll technology.
• Financial aptitude and analytical skill.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management.
• Ability to perform assigned duties with attention to detail, speed, accuracy.
• Ability to think quickly and act appropriately in emergency situations.

• Customer Service: Greet customers promptly and courteously; assist with questions about products, prices, and store policies.
• Transaction Processing: Handle customer payments accurately using various methods (cash, credit/debit cards); issue receipts and manage returns/exchanges.
• Complaint Resolution: Address customer complaints or issues professionally and timely.
• Cash Handling: Operate the cash register, balance the drawer, and follow all cash handling procedures to prevent theft/errors.

• Strong customer service skills and math proficiency.
• Attention to detail, cash handling experience, and teamwork.
• Problem-solving abilities and computer skills.

• Experience in retail/customer service.
• Knowledge of furniture products.
• A professional appearance and positive attitude.

• Kicking off memorable guest experiences with a warm welcome.
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
• Taking, managing, and receiving payments for guest bookings.
• Facilitating swift check-in and check-out processes.
• Anticipating guest needs and providing tailored recommendations.
• Assisting with bill issues and restaurant recommendations.

• Excellent communication skills to interact effectively with guests.
• Strong problem-solving abilities to turn issues into opportunities.
• Fluency in the local language; additional language skills are a plus.
• Basic literacy and tech-savvy skills, including reading, writing, and math.

• Kicking off memorable guest experiences with a warm welcome.
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
• Taking, managing, and receiving payments for guest bookings.
• Facilitating swift check-in and check-out processes.
• Anticipating guest needs and providing tailored recommendations.
• Assisting with bill issues and restaurant recommendations.

• Excellent communication skills to interact effectively with guests.
• Strong problem-solving abilities to turn issues into opportunities.
• Fluency in the local language; additional language skills are a plus.
• Basic literacy and tech-savvy skills, including reading, writing, and math.

• Answer incoming patient calls (inbound) in a professional and courteous manner.
• Make outbound calls to confirm, reschedule, or follow up on appointments and services.
• Accurately book appointments in the system based on clinic policies and medical guidelines.
• Record all relevant information and notes in the system during or after each call.
• Handle patient complaints or forward them to the appropriate teams as per standard procedures.
• Follow approved call scripts and adhere to service quality standards.
• Meet daily performance targets such as call volume, average handling time, and satisfaction scores.
• Maintain patient confidentiality and comply with data privacy standards.

• High school diploma required (Diploma or Bachelor's degree is preferred).
• Previous experience in a call center or customer service environment is preferred.

• Strong verbal communication and interpersonal skills.
• Proficiency in spoken and written Arabic; English is preferred.
• Ability to use computer systems and appointment scheduling tools.
• Ability to work under pressure and manage multiple tasks.
• High level of commitment, accuracy, and time management.

• Visit potential B2B clients in relevant industries, including trucks, tractors, and heavy machinery.
• Introduce our filtration products and spare parts solutions.
• Identify and follow up on sales opportunities to build trust with clients.
• Close deals, focusing on bulk/wholesale orders.
• Collect market feedback and share insights with the internal sales team.
• Maintain records of visits, contacts, and conversations.
• Distribute brochures, catalogs, or samples as required.

• Prior experience in B2B or field sales, preferably in industrial products or spare parts.
• Strong communication and interpersonal skills.
• Self-motivated with the ability to work independently.
• Knowledge of the local market and capability to travel within the city/region.
• Must have own transport.
• Basic understanding of industrial equipment is a plus.
• Fluency in both English and Arabic is an advantage.

• Competitive salary + commission/incentives.
• Fuel or transport allowance.
• Product training and industry insights.
• Opportunities for growth within a fast-expanding business.

• Supervise all cash activities of the hotel and safeguard cash assets.
• Prepare all financial reports related to cash transactions.
• Collaborate with hotel departments and participate in training initiatives.
• Analyze complex financial data to create insightful reports.
• Troubleshoot financial issues and mentor team members in problem-solving skills.
• Present financial information effectively to various stakeholders.

• University degree in Accounting or Finance preferred.
• Strong analytical skills with the ability to interpret complex financial data.
• Proficient in MS Excel, Word, and Outlook.
• Detail-oriented with excellent organizational skills.
• Effective communication and negotiation skills.

• Greet guests warmly upon arrival, ensuring they receive a positive first impression.
• Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services.
• Coordinate effectively with service and operational teams to ensure seamless guest experiences.
• Manage telephone calls and emails professionally, responding promptly and politely.
• Ensure the reception area remains tidy, organized, and presentable.
• Handle administrative tasks including guest check-in/check-out procedures and billing.

• Previous experience in a receptionist or customer-facing role within hospitality is preferred.
• Exceptional customer service and interpersonal skills.
• Good organizational and administrative abilities, with attention to detail.
• Professional appearance and demeanor at all times.
• Proficiency in English is essential; Arabic language skills are advantageous.

• Attractive monthly salary of SR 3000.
• Comfortable, quality accommodation provided (live-in).
• Professional training and growth opportunities within a renowned hospitality brand.
• Collaborative and supportive working environment.

• Greet and welcome guests/visitors upon arrival.
• Direct visitors to the appropriate departments or personnel.
• Answer phone calls, route them appropriately, and take detailed messages.
• Maintain a clean and organized reception area, ensuring necessary materials are available.
• Perform administrative tasks including typing, updating databases, and preparing documents.
• Manage the scheduling of appointments and meeting rooms.
• Keep inventory of office supplies and place orders when necessary.
• Record minutes of meetings and maintain both computerized and manual filing systems.

• Degree in secretarial skills, business administration, or a related field.
• Proven experience as a Receptionist or Administrative Assistant.
• Excellent telephone etiquette and strong verbal communication skills.
• Proficiency in Microsoft Office and basic office equipment.
• Fluent in English with professional attitude and appearance.
• Strong organizational skills with the ability to multitask.
• A customer service-oriented mindset and willingness to learn new skills.