Customer Services Jobs Saudis only in Saudi Arabia

More than 126 Customer Services Jobs Saudis only in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Saudis only

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Cashier

Cashier

Nadji Village Restaurants

SR 4,000 / Month dotFull-time

Primary Duties and Responsibilities

  • Calculate daily sales at the end of the shift and handle discrepancies according to company policies.
  • Communicate customer orders to the kitchen and ensure timely processing.
  • Ensure sufficient change is available for customer transactions.
  • Greet customers and interact with them to determine their orders.
  • Inform customers of the bill and ask how they would like to pay—cash or credit card.
  • Ask if customers will dine in or take out to record accurately in the system.
  • Ensure the Branch Manager is informed of any out-of-stock items.
  • Maintain proper uniform standards and personal hygiene, and assist others in doing so.
  • Receive customer orders and enter them into the restaurant’s order database.
  • Provide customers with daily information about promotions and discounts.
  • Accurately return change to customers.
  • Ensure the front counter is always clean and organized.
  • Set up and operate the Point of Sale (**** system and external devices.
  • Ensure orders are ready and served to customers.
  • Follow up on goals set by the Branch Manager.

Secondary Duties and Responsibilities

  • Assist colleagues in the branch when needed.

Minimum Qualifications: High School


Minimum Experience: 1 year


Type of Experience: Experience in the food or hospitality industry within the last three months.


Core Competencies

  • Communication
  • Mathematical skills
  • Accuracy and attention to detail
  • Problem-solving
  • Excellent customer service skills
  • Ability to work independently
  • Honesty and integrity
  • Reliability

Technical Skills

  • Basic math knowledge
  • Some experience in handling money is preferred
  • Ability to operate electronic equipment (can be trained on the job)
  • Product knowledge


breifcase2-5 years

locationAl Olaya, Riyadh

19 days ago
Receptionist

Receptionist

Irtiqaa Holding

SR 5,000 - 5,500 / Month dotFull-time

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

breifcase0-1 years

locationWest Umm Al Hamam, Riyadh

about 2 months ago