Customer Services Jobs for Female Saudis only in Saudi Arabia

Responsibilities:

Greeting Clients:Welcome clients warmly as they arrive at the salon.

Appointment Scheduling:
Manage bookings via phone, online platforms, or in-person, ensuring optimal scheduling for lash and nail technicians.

-Client Check-in and Check-out: Handle the check-in process, confirm appointments, and process payments efficiently.

-Customer Service:
Address client inquiries, provide information about services, pricing, and products, and resolve any issues or complaints.

- Salon Maintenance:
Keep the reception area tidy and organized, manage retail product displays, and assist with inventory tracking.

-Record Keeping:
Maintain accurate client records, including contact information, service history, and preferences.

-Communication:
Coordinate between clients and technicians, relay messages, and update staff on schedule changes.

-Sales Support:
Promote retail products and upsell services when appropriate.

Skills:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with scheduling software and point-of-sale (POS) systems.
- Basic knowledge of lash and nail services to answer client questions confidently.
- Professional and friendly demeanor.
- Ability to handle payments and cash register operations accurately.

Qualifications:
- Previous experience in a salon or customer service role is preferred.
- Familiarity with booking and POS software (*, Vagaro, Booker, Square).
- High school diploma or equivalent.
- Basic understanding of beauty industry terminology is a plus

• Manage reservations efficiently.
• Provide top-notch customer service in person and over the phone.
• Maintain polite and professional phone etiquette.

• Saudi National.
• Strong interpersonal, communication, and customer service skills.
• Experience in managing reservations.
• Excellent verbal communication abilities.
• Team-oriented.
• Previous experience in the food and hospitality industry is preferable.
• High school diploma or equivalent.

• Receiving customer inquiries and providing appropriate support.
• Ensuring customer satisfaction and improving their experience.
• Following up on feedback and working to elevate service levels.
• Working as part of a team and contributing to the development of customer service mechanisms.

• Saudi national.
• Previous experience in customer service.
• Strong communication skills and customer service orientation.
• Able to solve problems and handle various situations.
• Ability to work within a team.
• Proficient in both Arabic and English.
• Skills in improving customer experience and service quality.

Key Responsibilities:

•Supervising daily reception operations and team performance.

•Ensuring excellent customer service and an exceptional client experience.

•Managing bookings and following up with clients.

•Monitoring reviews and handling online platforms.

•Continuous coordination with management and specialists.

•Maintaining cleanliness and appearance of the reception area.

•Preparing daily reports on performance and sales.

Requirements:

•Proven experience in customer service or reception.

•Excellent communication and organizational skills.

•Ability to lead and solve problems.

•Proficiency in English 

•Experience in the beauty or hospitality sector is an added advantage.

• Managing social media accounts (Instagram, X, TikTok, and others).
• Preparing and implementing digital marketing plans.
• Writing attractive and diverse content that suits the nature of work and the target audience.
• Responding to followers' inquiries and engaging with them professionally.

• Saudi nationality.
• Previous experience in managing social media accounts.
• Familiarity with the basics of photography and design.
• Strong communication skills and creativity in content writing.