Customer Services Jobs Saudis only in Saudi Arabia

• Close direct sales of products to meet individual/team targets and organization's business objectives.
• Create, monitor, and revise lead generation plans to develop a robust sales pipeline.
• Conduct sales calls with prospective and existing customers.
• Respond to customer inquiries and build rapport by understanding their needs and recommending suitable solutions.
• Achieve sales objectives while ensuring optimum customer satisfaction by following established procedures.

• Bachelor’s degree in Pharmacy.
• Registered with the Saudi Commission for Health Specialties.
• Excellent communication skills.
• Good command of English.
• Self-motivated with a strong drive to excel.
• Must be based in Jeddah.
• Saudi National.

Sabbar is Saudi Arabia’s leading AI-powered recruitment platform helping businesses hire faster, smarter, and at scale— We're on a mission to get everyone a job!

What you will do: 

As a Sales Development Representative (SDR) at Sabbar, you’ll be the first point of contact with potential customers. Your job is to introduce them to Sabbar, qualify their needs: 

• Prospect and reach out to new business leads via phone, WhatsApp, and email
• Qualify inbound and outbound leads 

• Book demos and pitch meetings

• Maintain and update CRM with activity and pipeline status

Do you have the following?

• Have 1–2 years of experience in sales or customer-facing roles (SaaS or B2B)
• Are comfortable with high-volume outreach (30+ calls a day)

• Communicate clearly and persuasively

• Are organized, proactive, and hungry to grow

• Experience in using CRM like HubSpot and Pipedrive

We are seeking a talented Social Media Management Specialist to develop and implement our social media strategy across multiple platforms. The ideal candidate will be responsible for creating engaging content, managing daily social media operations, analyzing performance metrics, and staying current with digital marketing trends. Key responsibilities include developing content calendars, coordinating with the marketing team, managing community engagement, running paid social campaigns, and providing detailed analytics reports to measure ROI and social media success.

• Communicate with customers through calls and chats.

• Work with internal departments to meet customer's needs.

• Handling Customers complaints.

• Identify and help solve customer issues quickly and effectively.

• Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

• Handling customer’s surveys upon need.

• Minimum Education: Diploma.

• Has experience of 1+ Years in handling customer tickets and chat support

• Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

• Prior experience in customer service is a MUST

• Able to use CRMs.

• Content Creation & Scheduling: Support the development of localized content calendars across platforms (Instagram, X, TikTok, Snapchat, etc.). Create engaging, platform-native content in Arabic and English that resonates with the Saudi audience. Collaborate with designers and video editors to brief and finalize visual content.
• Community Engagement: Monitor and respond to comments, DMs, and tags in a timely and brand-appropriate manner. Escalate issues to internal stakeholders when needed and track recurring feedback. Engage with local trends and viral topics in real time to maintain relevance.
• Campaign Execution: Support social media campaigns, influencer partnerships, and real-time coverage of events or launches. Coordinate with internal teams and agencies to ensure timely delivery of assets and posts.
• Analytics & Reporting: Track post performance and campaign metrics, compiling weekly and monthly reports. Provide insights and suggestions to improve engagement and reach in the Saudi market. Monitor competitor social activity and industry trends.

• Bachelor’s degree in Marketing, Media, Communications, or related field.
• More than 6 years of experience managing social media accounts in Saudi Arabia (either in-house or agency).
• Native-level Arabic with strong English skills (written and verbal).
• Proficient in using social tools like Sprinklr, Hootsuite, Meta Business Suite, TikTok analytics, etc.
• Deep understanding of the Saudi digital and cultural landscape.

• Saudi national preferred.
• Proactive, creative, and highly organized.
• Passionate about digital storytelling and social culture in KSA.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time

We are seeking a professional Receptionist to join our dynamic team, responsible for managing the front desk operations, greeting visitors, and maintaining a welcoming atmosphere. The ideal candidate will handle administrative duties including answering phone calls, managing appointments, sorting mail, and coordinating with different departments to ensure smooth office operations. Key responsibilities include maintaining office supplies, organizing meeting rooms, processing visitor badges, and providing excellent customer service while maintaining a high level of professionalism and attention to ********* background is a plus

We are seeking a professional and enthusiastic Receptionist to join our dynamic team, responsible for managing the front desk operations and creating a welcoming environment for visitors and staff. The ideal candidate will handle administrative duties including answering phone calls, scheduling appointments, maintaining visitor logs, sorting mail, and providing general information to guests in a courteous manner. Key responsibilities include coordinating with different departments, managing office supplies, supporting basic clerical tasks, and ensuring the reception area remains organized and presentable at all times.

• Receive, file & register customer LPO’s to manage sales execution.
• Generate timely sales orders in Oracle system to eliminate late deliveries.
• Resolve customer complaints to achieve customer satisfaction.
• Monitor stock levels and send reports to management to minimize out of stock situations.
• Communicate with Logistics Department to follow up on orders placed by management.
• Communicate & follow up with warehouse staff for on-time delivery to customers.
• Assist principal companies & internal managers with diverse types of reports to ensure proper information flow.
• Attend telephone calls through the toll-free number by customers to execute their enquiries.
• Support Field Force Team with orders, reports, and sales to facilitate agile deliveries to customers.

• Bachelor’s degree preferably in pharmacy or equivalent degree.
• Minimum 1 year of experience in pharma industry.
• KSA experience is a MUST.
• Saudi nationals are preferred for this role.
• Strong communication skills, time management, and telephone etiquette.
• Cross-Cultural agility, emotional intelligence, and conflict resolution.

• Handle customer inquiries and complaints via phone, chat, email, or any channel that Keeta deems fit for providing support.
• Provide detailed information about our products and services.
• Assist customers with order placement, modifications, and cancellations.
• Track and monitor delivery statuses, and coordinate with relevant departments to ensure timely deliveries.
• Resolve any issues related to delivery, payment, or service dissatisfaction.
• Maintain professionalism and brand alignment in all interactions.
• Collect and report customer feedback to management.
• Participate in training sessions to stay updated on product or policy changes.
• Willingness to work in shifts that cover a 24-hour window.

• Bachelor's degree required; recent graduates are encouraged to apply.
• 01 years of experience; fresh graduates are welcome.
• Saudi national.
• Fluent in Arabic and English, with excellent communication skills.
• Preferred typing skills of 40 WPM.
• Ability to multi-task, prioritize, and manage time effectively.
• Strong problem-solving skills and a customer-focused attitude.

• This role requires variable working hours to match customer needs, with operating hours from 8 AM to 10 PM, Monday to Sunday.
• A work week will consist of a minimum of 40 hours, and schedules will be provided 12 weeks in advance. Be prepared for changes every 14 weeks and potentially working on national holidays.

• Hard-working, articulate, and detail-oriented.
• Customer-focused with the ability to handle diverse situations.
• Rapid learning capability and comfort with multitasking in a fast-paced environment.

• Medical insurance for employees and their families.
• Employee discounts on Amazon products.
• Life insurance and nursery benefits.
• Comprehensive training and skill development opportunities.

• Saudi national, minimum age 18 years.
• High school diploma or equivalent.
• Proficient in Arabic and English, both written and oral.
• Experience in using computers is required.
• Flexibility to work varying shifts, including weekends and holidays.

• 6+ months of experience in Contact Centers or BPO in voice support.