Customer Services Jobs in Saudi Arabia

THG (Takara Hospitality Group)

🌟 Exciting Opportunity in Khobar, KSA! 🌟
THG is looking for Senior Hostesses to join our team at upscale stand-alone restaurants! If you thrive in a dynamic hospitality environment and excel at creating unforgettable guest experiences, we want you!

Key Responsibilities:

Managing reservations and seating arrangements
Delivering exceptional customer service with warmth and professionalism
Engaging with guests daily, ensuring a seamless dining experience
Showcasing strong interpersonal and communication skills

Why Join THG?

Be part of a premium dining brand
Work in a vibrant, guest-focused environment
Grow your career in hospitality

Join us in crafting memorable moments—one guest at a time! #NowHiring #HospitalityCareers #KhobarJobs

0-1 years

Al Khobar

22 days ago

Host

Red Sea Global Hospitality

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team.

The Role
The Hostess is responsible for creating a welcoming atmosphere for guests in the luxury hotel’s dining establishments. This includes:

Guest Greeting: Warmly welcome guests as they arrive, providing a friendly and inviting first impression of the restaurant.
Reservation Management: Manage reservations and seating arrangements to enhance guest experiences.
Seating Coordination: Escort guests to their tables and inform them about daily specials.
Waitlist Management: Maintain an organized waitlist during busy periods.
Communication: Collaborate with the service team to ensure seamless service delivery.
Guest Service: Address guest inquiries and concerns professionally.
Dining Area Maintenance: Ensure cleanliness and organization at the host stand.
Event Support: Assist in coordinating special events.
Feedback Collection: Gather and communicate guest feedback to management.

Skills/Knowledge Required
Exceptional interpersonal skills, strong verbal communication, organizational abilities, attention to detail, and composure under pressure are crucial for success in this role.

Physical Requirements
Ability to stand for long periods and maintain composure while managing guest flow during busy periods.

Qualification Standards
Preferred candidates will have a high school diploma, and previous experience in a guest service role, preferably in a luxury setting is desirable. Neat and well-groomed appearance is required.

In Return, What We Offer
We provide exciting opportunities for personal and professional development, a competitive compensation package, health insurance, access to exclusive perks, and a supportive work environment focused on diversity and collaboration.

2-5 years

Tabuk

22 days ago

Receptionist

Neweast Group

Position: Receptionist

Company Overview:
NewEast Isuzu KSA is a leading automotive company based in Saudi Arabia that specializes in the distribution and maintenance of Isuzu vehicles. With a strong reputation for quality and customer service, we are committed to providing our clients with the best products and services in the industry.

Job Description:
We are seeking a friendly and professional Receptionist to join our team at NewEast Isuzu KSA. As the first point of contact for our company, the Receptionist will be responsible for creating a positive and welcoming experience for all guests and clients.

Key Responsibilities:

Greet and welcome guests in a warm and friendly manner
Answer and direct phone calls to the appropriate department or individual
Manage and distribute incoming and outgoing mail and packages
Maintain a clean and organized reception area
Schedule appointments and maintain the company's calendar
Assist with administrative tasks such as data entry, filing, and photocopying
Coordinate with other departments to ensure smooth communication and operations
Handle customer inquiries and provide accurate information about our products and services
Assist with organizing company events and meetings
Other duties as assigned by management

If you are a motivated and enthusiastic individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at NewEast Isuzu KSA and be a part of a dynamic and growing company.

High school diploma or equivalent
Previous experience as a receptionist or in a customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Proficient in Microsoft Office and other basic computer skills
Ability to multitask and prioritize tasks effectively
Professional and friendly demeanor
Fluent in both English and Arabic

Benefits:

Competitive salary
Health insurance
Paid time off
Training and development opportunities
Friendly and supportive work environment

2-5 years

Makkah

25 days ago

Receptionist

Neweast Group

Greet and welcome guests in a warm and friendly manner
Answer and direct phone calls to the appropriate department or individual
Manage and distribute incoming and outgoing mail and packages
Maintain a clean and organized reception area
Schedule appointments and maintain the company's calendar
Assist with administrative tasks such as data entry, filing, and photocopying
Coordinate with other departments to ensure smooth communication and operations
Handle customer inquiries and provide accurate information about our products and services
Assist with organizing company events and meetings
Other duties as assigned by management

High school diploma or equivalent
Previous experience as a receptionist or in a customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Proficient in Microsoft Office and other basic computer skills
Ability to multitask and prioritize tasks effectively
Professional and friendly demeanor
Fluent in both English and Arabic

Benefits:

Competitive salary
Health insurance
Paid time off
Training and development opportunities
Friendly and supportive work environment

2-5 years

Jeddah

25 days ago

Sales Representative

Algenome Trading Company

6,000 - 7,000 / Month

About Us: Al-Genome Trading is a leading life sciences company dedicated to providing innovative solutions to life sciences professionals. We are expanding our operations in Saudi Arabia and are seeking a talented Sales Representative to join our dynamic team.

Responsibilities:

Develop and execute sales strategies to achieve assigned sales targets.
Identify and cultivate new business opportunities within the life sciences industry.
Build strong relationships with life sciences professionals, including academic researchers, scientists, and laboratory managers.
Conduct product demonstrations and presentations to promote our products and services.
Provide excellent customer service and address customer inquiries and concerns.
Gather market intelligence and competitive information to inform sales strategies.
Accurately track and report sales activities and results.
Collaborate with cross-functional teams to ensure effective sales execution.

Qualifications:

Bachelor's degree in life sciences or a related field.
Proven experience in sales, preferably within the life sciences or healthcare industry.
Strong understanding of the Saudi Arabian healthcare market and regulatory landscape.
Excellent communication and interpersonal skills.
Ability to build strong relationships with customers and colleagues.
Self-motivated and results-oriented.
Proficiency in Arabic and English.

Benefits: We offer a competitive salary and opportunities for professional growth and development.

To Apply: Please submit your resume and cover letter to p@******************

0-1 years

Riyadh

25 days ago

Sales Representative

Strati General Contracting

3,000 / Month

Part-time

Construction sales

5-10 years

Jeddah

26 days ago

Sales Representative

Now

3,000 - 10,000 / Month

Seasonal

We’re hiring motivated field sales representatives in Riyadh to help businesses simplify and manage their expenses. Ideal candidates are confident, target-driven, and great at building relationships face-to-face. Previous sales experience is a plus, and fluency in Arabic is essential. Competitive salary, aggressive commission structure, and excellent performance incentives make this a great opportunity to grow with a fast-moving company.

2-5 years

Riyadh

27 days ago

Receptionist

International Schools Group (ISG)

Join Our Dynamic Team as a Front Desk Receptionist!

International Schools Group (ISG) is seeking a dedicated Front Desk Receptionist for the American School Dhahran administration office. As the first point of contact for the school community, you will provide exceptional support and service to students, staff, parents, and visitors, ensuring a welcoming and organized front office.

Key Responsibilities:

Demonstrate commitment to the safety and security of children and young people.
Excel in customer service to visitors, greeting and assisting with inquiries about the school.
Assist administrative staff with filing, typing, correspondence, and general office duties.
Answer and direct telephone inquiries.
Manage students' attendance records.
Maintain the neatness and hospitality of the reception area.
Respond to the needs of staff and students.
Provide assistance to substitute teachers and respond to urgent requests.
Perform other duties as assigned by the Principal.

Qualifications and Skills Required:

Minimum of a Bachelor’s degree in a related field.
Experience as a school receptionist preferred.
Outstanding verbal and written communication skills.
Highly developed organizational skills.
Excellent IT skills for administrative roles.
Ability to exercise reasonable judgment.

2-5 years

Al Khobar

27 days ago

Sales Representative

Karage كراج

Join Karage كراج as an External Sales Specialist!
In Karage, we offer advanced software solutions aimed at streamlining operations, enhancing customer experiences, and increasing revenues for businesses in the automotive services sector. Our flagship product is a state-of-the-art Point of Sale system specifically designed for auto repair shops, car dealerships, and related businesses. We are passionate about assisting our clients in improving their business processes through technology and delivering exceptional service.

Your Responsibilities:

Identify and seek potential clients in the automotive care industry, including repair shops, dealers, and service centers through various outreach channels.
Conduct high-quality communication efforts to qualify leads and schedule demonstrations of the POS solutions.
Work closely with prospects to understand their pain points and challenges in managing their automotive care businesses.
Deliver engaging presentations and demonstrations of the POS system, showcasing its features and benefits.
Build and maintain long-term relationships with prospects through regular follow-ups and outstanding customer service.
Collaborate closely with account managers to convert qualified leads and ensure smooth transition and ongoing support for deal closure.
Utilize customer management software to track sales activities, document interactions with prospects, and provide accurate reporting on lead generation and sales funnel status.
Achieve and exceed monthly and quarterly sales targets by converting potential clients into real customers.

Over two years of experience in external sales, preferably in technology solutions or the automotive industry.
Strong communication skills, both verbal and written, with the ability to engage prospects and deliver compelling presentations.
Proficient in using modern sales tools and understanding POS software solutions.
Proven track record of meeting and exceeding sales targets in an external sales environment.
Familiarity with the automotive care sector is a plus, but a strong willingness to learn is essential.
Self-motivated with the ability to work independently and thrive in a fast-paced, changing environment.
Consultative selling approach, focused on understanding client needs and recommending optimal solutions.

Benefits:

Monthly salary with commission.
Health insurance.
Opportunities for growth and professional development.
A dynamic and collaborative work environment.
Flexible work arrangements (remote or in-office).

2-5 years

Al Qassim

27 days ago

Customer Service Supervisor

Asas Makeen - أساس مكين

Role Overview: Join Asas Makeen as a Customer Services Supervisor to play a pivotal role in enhancing customer satisfaction and service quality. Our company fosters a culture of initiative, ensuring our clients receive exemplary service at every touchpoint. Key Responsibilities:

Documenting and consolidating operational procedures related to customer service.
Preparing and sending customer satisfaction surveys post interactions.
Directly engaging with customers to ensure service quality.
Acting as the voice of the customer within the company.
Encouraging proactive customer service initiatives.
Compiling detailed periodic reports regarding complaints and frequent issues.
Providing maintenance links and official documents to customers with welcome or compensatory gifts.
Clearly displaying customer service communication channels across digital platforms.
Organizing a comprehensive and updated customer database.
Prioritizing improvements in areas causing customer dissatisfaction.
Installing customer satisfaction measurement devices at key sites.
Linking employee performance assessments to customer satisfaction scores.
Organizing training sessions for team members in after-sales services and sales outsourcing.
Streamlining after-sales services to improve customer experience.
Ensuring staff are professionally presented and behave appropriately when interacting with customers.
Overseeing complaint resolution comprehensively, following up for satisfaction feedback.
Engaging with customers who reconsider purchases and analyzing withdrawal reasons.
Monitoring maintenance service quality and addressing any shortcomings.
Continuously assessing the performance of after-sales services and team efficiency.
Monitoring the call center performance and enhancing communication quality.
Implementing initiatives to apologize and offering gifts to project neighbors.
Following up with customers affected by emergencies, ensuring problem resolutions with appropriate compensations.
Developing customer-centered programs and initiatives aligned with project plans.
Monitoring the performance of sales specialists while enhancing their competencies.
Performing any additional tasks related to the development of customer service and overall satisfaction improvement.

Minimum of 5 years experience in customer service with supervisory experience.
Strong verbal and written communication skills.
Data and report analysis capabilities.
In-depth understanding of customer needs and experience improvement strategies.
Familiarity with CRM systems.
Proactive spirit and capability to work under pressure.
Bachelor’s degree in Business Administration or a related field.

2-5 years

Riyadh

28 days ago

Receptionist

Stella Stays