Customer Services Jobs in Saudi Arabia

We are a company specialized in branding, strategies, and visual experience. We operate in the field of advertising, printing, and execution according to international standards. Based on the expansion of our business, we are looking for a sales representative who has presence, refined taste, and a genuine ability to create relationships and build trust with clients. Responsibilities: - Exploring new opportunities and opening additional markets for the company - Providing the company's services in a professional language that reflects the quality of design and execution - Formulating and presenting clear and convincing sales proposals - Following up with clients in an elegant manner that ensures the continuity and growth of the relationship. Requirements: - Experience in sales, preferably in the advertising or creative sectors - High communication skills, an elegant style, and exceptional negotiation and persuasion abilities - A personality that reflects the company's level: professional appearance, commitment, and high discipline - A valid driving license, preferably with a car. Benefits: - Fixed salary + attractive commissions based on performance - Opportunities for professional development. You can contact us via email: i@**************, or the official WhatsApp: 05********.

We are looking for an active and passionate customer service employee to join our team at an electronic games and sports center. The employee will be responsible for receiving customers of various ages (children and adults) and providing the necessary support during their experience inside the center, in addition to the technical assistance related to games and computer devices.

Job Title:

Join Our Dynamic Team!
We are proud to be one of the leading firms in the oil & energy sector, and we’re currently expanding our team. We are looking for a Receptionist and Administration who is organized, proactive, and ready to grow within a dynamic work environment. If you're a passionate self-starter, this is an excellent opportunity to kick-start or develop your professional career.

Key Responsibilities:

• Greet and assist visitors, manage incoming calls, and provide general administrative support to ensure smooth office operations.
• Schedule meetings, appointments, and maintain office calendars.
• Perform day-to-day administrative duties including filing, typing, copying, scanning, and binding of documents.
• Manage office supplies inventory – monitor stock levels, place orders, and follow up on deliveries.
• Maintain petty cash and ensure proper documentation of all transactions.
• Enter data into ERP systems and maintain accurate and up-to-date records.
• Prepare letters, memos, presentations, and reports as required.
• Assist in HR and admin-related tasks such as maintaining employee records, coordinating onboarding formalities, and updating attendance registers.
• Coordinate with vendors, service providers, and maintenance teams for office facilities management.
• Handle travel arrangements, hotel bookings, and transport coordination for staff when required.
• Support internal teams by coordinating across departments to ensure timely completion of administrative and operational tasks.
• Ensure the reception area and common office areas are clean, professional, and well maintained.
• Contribute to the team’s efficiency and effectiveness through strong communication and organizational skills.

Qualifications & Skills:
Education & Experience:

• Bachelor’s degree or diploma in Business Administration, Office Management, or a related field.
• 2–3 years of experience in a similar administrative or front office role with Good ERP knowledge may also apply.

Technical Skills:

• Proficient in MS Office (Word, Excel, Outlook).
• Experience with ERP systems or willingness to learn.
• Basic knowledge of office equipment (printers, scanners, PBX systems).

Soft Skills:

• Excellent verbal and written communication skills.
• Strong time management, multitasking, and organizational abilities.
• Professional appearance and demeanor.
• High level of integrity and attention to detail.
• Ability to handle confidential information with discretion.

Join Aman International Engineering Consultancy as a Front Desk Receptionist!
We are a leading provider of fire protection and code consulting services, dedicated to ensuring the safety and compliance of building projects. As a Front Desk Receptionist, you will be the first point of contact for our clients, visitors, and internal teams, playing a crucial role in creating a welcoming environment and supporting daily office operations in our fast-paced engineering consultancy.

Responsibilities:

• Welcome and assist clients, visitors, and contractors in a professional manner.
• Manage phone calls, inquiries, and direct communication to relevant departments.
• Maintain an organized and presentable reception area and meeting rooms.
• Handle emails, courier services, and general correspondence.
• Support meeting scheduling, appointment coordination, and room bookings.
• Assist with administrative duties such as filing, scanning, and data entry.
• Coordinate visitor access, ID badges, and basic safety protocols.
• Monitor office supplies and support procurement when needed.
• Collaborate with HR, Operations, and Engineering teams to ensure smooth workflow.

Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Office Management, or related field.
• Previous experience in reception or administrative roles (experience in engineering, construction, or consultancy is a plus).
• Strong communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Presentable, organized, and detail-oriented with strong multitasking abilities.
• Professional attitude, excellent customer service skills, and ability to work under pressure.

Become a part of our team and contribute to our mission of providing exceptional fire protection and consulting services!

Join Our Team – Cashier at Cosmo Coffee (Dhahran)
Cosmo Coffee is looking for a friendly and reliable Cashier to join our team at our Dhahran branch.

Responsibilities:

• Greet customers and process orders
• Handle payments (cash and card)
• Maintain a clean and organized workspace

Requirements:

• Previous cashier or customer service experience (preferred)
• Strong communication and teamwork skills
• Positive attitude and flexibility

Location: Cosmo Coffee – Dhahran
Employment: Full-time

Join Our Team as a Receptionist/Secretary!
We are looking for a professional Receptionist/Secretary to enhance our office operations in the Eastern Province of Saudi Arabia. This role demands exceptional organizational skills and a proactive approach to administration.

Job Responsibilities:

• Greet and welcome visitors in a professional and courteous manner.
• Answer phone calls, manage inquiries, and coordinate appointment scheduling.
• Handle basic accounting support tasks such as data entry, invoice tracking, and document preparation.
• Assist the HR department with administrative duties including filing, attendance tracking, and record maintenance.
• Coordinate with internal departments to maintain smooth office operations.
• Prepare reports, presentations, and documents as needed.
• Maintain office supplies and ensure workplace organization.

Requirements:

• Diploma in Administration, Business, or a related field.
• Basic knowledge or experience in Accounting and HR.
• Proficiency in Microsoft Office, particularly strong skills in Excel and PowerPoint.
• General computer literacy and ability to adapt to new systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and perform well under pressure.
• Strong organizational skills and attention to detail.

We are looking for a customer accountant (cashier) who has excellent skills in dealing with customers and handling cash. Job responsibilities include:
• Accurately and quickly receiving customer payments
• Managing cash and electronic payment processes
• Issuing invoices and preparing daily sales reports
• Maintaining cleanliness and organization of the cashier area
• Participating in inventory counts as needed

The ideal candidate has previous experience working with point-of-sale systems and the ability to work under pressure while maintaining a smile and excellent service.

Join Modern Mills as a Van Salesman and be a key player in our team!

In this role, you will:

• Drive the company van to deliver products on scheduled routes, ensuring timely and safe transportation of goods.
• Load and unload products carefully, ensuring they reach customers in good condition.
• Maintain cleanliness and perform basic maintenance on the vehicle, reporting any mechanical or safety issues.
• Assist customers with product stocking, ensuring shelves are well-organized and products are properly displayed.
• Collect and confirm customer orders, ensuring correct product quantities are delivered.
• Process basic transactions, including cash or card payments, and provide accurate receipts to customers.
• Build and maintain good relationships with customers, responding to their needs and escalating issues when necessary.
• Report daily delivery activities and sales progress to the supervisor, including any customer feedback or challenges faced.
• Monitor and manage stock levels in the van, ensuring products are available for delivery as per customer requirements.
• Assist in promotional activities by informing customers about new products or special offers during deliveries.
• Keep records of deliveries, payments, and any returns or exchanges, ensuring accurate documentation.
• Ensure compliance with road safety regulations and company policies during driving and product handling.
• Proactively identify potential sales opportunities with existing customers.

Minimum qualifications include a High School Certificate and up to 3 years of relevant experience. Proficiency in Arabic and English is required.

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia! We are on a mission to help people live longer, healthier, and happier lives. Since 2017, our commitment to healthcare excellence has driven our growth and innovation.

About the Tamheer Program:
The Tamheer program is an on-the-job training initiative for Saudi graduates, aiming to prepare them for full-time employment by providing them with valuable experience and skills in esteemed organizations.

Candidate Requirements:

• A fresh graduate with a Bachelor's degree.
• Registered on the TAQAT platform.
• Not registered with GOSI in the past six months.
• Currently unemployed.
• Has not previously participated in the Tamheer program.

Additional Requirements:

• Fluent in English.
• Good Microsoft Office skills.

Benefits:

• Health insurance.
• Medical insurance.

Join Our Team as a Receptionist-Operations-Club Management-CX!

At Leejam Sports Company, known for being the largest fitness club operator in the Middle East, we are passionate about promoting health and wellness in our communities. We are on the lookout for a dedicated Receptionist who can help us deliver exceptional service to our clients.

Job Requirements:
- Provide excellent front desk service to members and guests.
- Manage incoming calls and inquiries effectively.
- Assist in the smooth operations of the club by coordinating with various departments.
- Maintain a welcoming and professional environment at all times.

Why Join Us?
We offer a dynamic work environment focused on professional growth and development. Our team members enjoy competitive benefits and a culture that promotes innovation, teamwork, and excellence.

If you are enthusiastic about fitness and helping others achieve their health goals, we would love to hear from you!

Join Marriott International as a Spa Receptionist - Service Expert!

As a Spa Specialist at our luxury hotel, you will play a vital role in creating memorable experiences for our guests. Your main responsibilities will include:

• Promoting spa services and managing guest appointments.
• Providing exceptional customer service and answering guests’ inquiries.
• Ensuring guests check in seamlessly and managing payment transactions.

We are seeking individuals who prioritize creating a safe and professional workplace, adhering to company policies and quality standards. You should be prepared to be on your feet for extended periods, handle reservation software, and assist with various physical tasks as needed.

Qualifications:
Preferred candidates will have:

• High school diploma or *** equivalent.
• No prior work or supervisory experience required.
• Willingness to learn and contribute positively to the spa environment.

At Marriott International, we are committed to diversity and inclusion, welcoming applicants from all backgrounds and experiences.

Join Cenomi Centers as a Customer Service Representative!
We are seeking motivated and customer-focused individuals to join our team through the Tamheer Program. In this role, you will be the first point of contact for visitors at CENOMI Centers malls located in Riyadh, Jeddah, and Makkah, ensuring an exceptional guest experience and providing support with inquiries, services, and mall information.

Key Responsibilities:

• Assist visitors with inquiries and provide information about mall services.
• Ensure a welcoming and positive guest experience.
• Work collaboratively with team members to meet customer needs.
• Adapt to a fast-paced mall environment and assist in various mall operations.

Requirements:

• Must be eligible for the Tamheer Program.
• Bachelor’s degree or Diploma in any related field.
• Strong communication and interpersonal skills.
• Positive attitude, teamwork, and willingness to learn.

About Cenomi Centers:
Cenomi Centers is Saudi Arabia’s largest and leading owner, operator, and developer of contemporary lifestyle centers, bringing together over 109 million visitors every year to discover a full range of international, regional, and local brands.

Find Your Shangri-La in Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.

Job Summary
The General Cashier is responsible for the disbursement and handling of petty cash fund, counting and depositing daily cash receipts to the bank, verification of cash funds and preparation of consolidated cash and bank deposits, reporting of over and short, accounting and monitoring the foreign exchange.

Responsibilities:

• Collect and verify daily all Cashier’s Remittance envelopes from all deposits, depository boxes and drop sheets and counts contents while accompanied by a witness duly authorized by the Accounting Manager.
• Receives, verifies, and acknowledges collections of credit and collection clerks by signing the official receipts thereof.
• Receives collections direct from customers and clients.
• Deposits cash sales and collections with the banks daily.
• Maintains an accurate record of all cash fund transactions.
• Participates in activities concerning the protection of the environment.

What We Are Looking For:

• At least 1 year’s working experience in a similar capacity.
• Fluency in English.
• Ability to multitask and work under pressure.

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment.

Join Nestlé as a Customer Service Agent!
We are looking for a dedicated and enthusiastic individual to be a part of our customer service team in Jeddah.

Position Summary:
You will interact with customers to provide and process information in response to inquiries, concerns, and requests related to our products and services. Acting as a liaison between customers and our company, you will assist with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Key Responsibilities:

• Respond to customer inquiries professionally in both Arabic and English.
• Provide accurate information regarding products and company policies.
• Resolve customer complaints effectively to ensure a positive experience.
• Document customer interactions accurately in the system.
• Meet and exceed performance metrics.
• Participate in training to enhance skills.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• Previous experience in customer service or call center role.
• Proficient in using computer systems and software.

Join Our Team as a Receptionist!
Retal Urban Development is seeking a highly organized and personable individual to serve as the first point of contact for our clients and visitors in our Jeddah office.

Your Responsibilities:

• Greet and welcome visitors, ensuring a positive first impression.
• Answer, screen, and forward incoming phone calls while providing basic information.
• Manage the reception area to keep it organized and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule appointments and manage calendars for office staff.
• Assist with administrative tasks such as filing and data entry.
• Provide general support to visitors and employees.
• Maintain confidentiality and uphold privacy standards.
• Collaborate with team members to ensure smooth operations.
• Participate in ongoing training and development.

Preferred Qualifications:

• Strong interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Proficiency in office software, including Microsoft Office.
• Ability to multitask and prioritize effectively.
• Professional demeanor and appearance.
• Previous experience as a receptionist or in an administrative role.
• Fluency in Arabic and English.

About the Role
The Service Customer Specialist is a vital mid-career professional role dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery. This position emphasizes creating a warm and professional environment, ensuring that clients receive comprehensive support, informed guidance, and accurate information regarding available services.

Key Responsibilities

• Warmly and professionally greet customers upon arrival to establish a lasting and positive first impression.
• Actively listen to customer inquiries, providing timely, accurate, and relevant information regarding the organization’s services.
• Guide customers through the exploration of available offerings, assisting them in selecting services that meet their particular needs.
• Resolve customer issues or concerns with efficiency and promptness to maintain a high level of customer satisfaction at all times.
• Prepare and generate fundamental reports in Excel to monitor inquiries, customer feedback, and performance metrics for continuous operational improvements.
• Develop, design, and present aesthetically appealing PowerPoint presentations for use in internal meetings and special customer engagements.
• Collaborate and communicate effectively with team members to refine customer service protocols and share useful insights.
• Maintain an organized and branded workspace that reflects the organization’s commitment to customer engagement.
• Utilize customer relationship management (CRM) tools proficiently to log customer interactions and effectively track engagement metrics.
• Collect and analyze insights from customer interactions to identify patterns that will improve service delivery effectiveness.
• Participate enthusiastically in training sessions and professional development initiatives to consistently enhance service skills and knowledge.

Job Requirements

• Minimum of 5-7 years of progressive experience in customer service or client-facing roles.
• Advanced proficiency in Microsoft Excel for reports analysis and creation.
• Strong skills in Microsoft PowerPoint for engaging professional presentations.
• Exceptional verbal and written communication skills.
• Ability to build and manage customer relationships effectively.
• Capability to work independently while promoting a collaborative atmosphere.
• Strong organizational skills to prioritize tasks in a fast-paced environment.
• Comprehensive knowledge of customer service best practices.

Join Us as a Receptionist!
We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.

Key Responsibilities:

• Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
• Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
• Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
• Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Support administrative tasks such as data entry, filing, and document management.
• Assist with calendar management, visitor logs, and related security procedures.
• Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
• Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.

Essential Qualifications:

• Previous experience in a receptionist, front desk, or customer service role is preferred.
• Excellent verbal and written communication abilities, with a polite and professional demeanour.
• Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
• Proficiency with Microsoft Office Suite and familiarity with office equipment.
• Ability to respond to enquiries confidently and resolve minor issues independently.
• Fluency in English is essential; additional language skills are considered an asset.

Key Skills and Attributes:

• Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
• A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
• Strong customer focus, with a positive attitude and commitment to providing high-quality service.
• Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
• Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.

If you are passionate about delivering exceptional first impressions and are eager to contribute to a welcoming and efficient office environment within the real estate industry, we invite you to submit your application.
Join us in providing outstanding service to our clients, visitors, and staff as a valued member of our team.