Call Center Agent📣 Job Ad
in Boundless Consulting
about 3 hours ago
| Contract Type | Seasonal | |
| Workplace type | On-site | |
| Location | Jazan |
Join Our Team as a Call Center Representative
We are seeking energetic and dedicated individuals for the role of Call Center Representative at Boundless Consulting, located in Abha, Saudi Arabia. This position is part of a two-month project in Jazan, ensuring you have the opportunity to engage directly with customers while working for a leading live communications agency.
Key Responsibilities:
Requirements:
We are seeking energetic and dedicated individuals for the role of Call Center Representative at Boundless Consulting, located in Abha, Saudi Arabia. This position is part of a two-month project in Jazan, ensuring you have the opportunity to engage directly with customers while working for a leading live communications agency.
Key Responsibilities:
- Answer inbound calls from customers professionally.
- Handle and resolve customer inquiries and complaints efficiently.
- Provide customers with relevant product and service information.
- Process forms, orders, and applications as requested.
- Identify priority issues and escalate them to management.
- Route calls to the appropriate departments.
- Follow up on complex inquiries where necessary.
- Maintain detailed call notes and reports in the CRM system.
- Manage administration tasks and communication with internal teams.
Requirements:
- Minimum of 3 years of experience in a similar role.
- Fluency in Arabic and English, both written and spoken.
- Excellent communication skills.
- Proficiency in relevant computer applications.
- Able to handle emergency situations calmly and effectively.
- Commitment to maintaining customer confidentiality.
Requirements
- Requires 2-5 Years experience
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