Customer Services Jobs in Saudi Arabia

• Develop and execute sales strategies to drive revenue growth.
• Build and maintain strong relationships with clients in the Saudi market, particularly in the Western Region.
• Prepare and present compelling business proposals.
• Utilize AI tools to enhance sales processes and presentations.

• Minimum of 3 years of sales experience, preferably in IT, Software, or Digital Marketing.
• Strong existing network in the Saudi market.
• Excellent computer skills.
• Proficiency in both Arabic and English.
• Possession of a car and willingness to travel occasionally outside of Jeddah.
• Exceptional communication and negotiation skills.

• Answer incoming calls and respond to customer inquiries in a timely and professional manner in both Arabic and English.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer complaints and issues effectively, ensuring a positive customer experience.
• Document all customer interactions accurately in the system.
• Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
• Participate in training and development activities to enhance skills and knowledge.

• High school diploma or equivalent; associate degree preferred.
• Previous experience in a customer service or call center role.
• Proficient in using computer systems and software.

• Respond to customer inquiries via phone, email, and in-person, ensuring accuracy and professionalism.
• Handle escalation inquiries and complaints to ensure effective resolution.
• Manage booking creation and amendments, processing change of destination requests.
• Coordinate with internal departments for issue resolution and service quality improvement.
• Prepare reports related to customer service activities and shipment performance.

• Bachelor’s degree in Business, Logistics, or a related field.
• A minimum of 3 years of experience in customer service within shipping or logistics.
• Strong communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office and logistics systems.

Medical representative for cosmological company

We are looking for a motivated Sales Representative to identify business opportunities and build strong customer relationships. The ideal candidate will have excellent communication skills, a passion for sales, and the ability to meet and exceed targets consistently. Responsibilities include prospecting new clients, demonstrating products, negotiating contracts, and providing exceptional customer service to maintain long-term business relationships.

• Engage actively with colleagues and operation management.
• Communicate through emails and face-to-face interactions to assist customers.

• High school diploma or equivalent.
• Proven skills in Customer Service, Customer Support, and Customer Experience.
• Experience in customer service is preferable.
• Strong communication and interpersonal skills.
• Ability to work on-site and cover other sites if needed.
• Basic communicative English is preferred.

• Register and process check-ins for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information into our computer systems post check-in.
• Manage cashiering duties, foreign exchange transactions, and night audits.
• Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
• Provide courteous service and respond promptly to guest inquiries and requests.
• Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
• Issue guest room key cards while ensuring security protocols are followed.
• Check and convey messages, mail, and packages to guests.
• Maintain cleanliness and organization of the front office area.
• Ensure all guests are greeted on arrival and departure.
• Communicate information across shifts to ensure seamless operations.

• University degree in Hotel Management or related field.
• Minimum 1 year of experience in a similar role at a star hotel.

• Proactively identify customer needs, recommend suitable products, and close sales to achieve personal and team targets in line with company goals.
• Provide attentive, courteous service to all shoppers, ensuring every customer enjoys a seamless, enjoyable experience that reflects the Niceone brand.
• Maintain up-to-date expertise on product features, promotional offers, and competitive advantages to confidently communicate with customers.
• Collaborate within your team to ensure attractive, organized displays that follow company guidelines and elevate the in-store customer journey.
• Support integration between digital and physical sales channels, including assisting with online orders, delivery queries, and omnichannel processes.
• Assist with stock checks, replenishment, and ensuring inventory accuracy to guarantee the availability of key products.
• Follow all company procedures related to cash handling, POS operation, and store security to maintain compliance and efficiency.

• High school diploma or above preferred. Relevant training or coursework in sales or customer service is a plus.
• Previous experience in sales, retail, or customer-facing roles is highly advantageous but not required. Motivation and willingness to learn are essential.
• Excellent verbal communication skills in Arabic are essential; English proficiency is an advantage.
• Passion for delivering exceptional service and exceeding customer expectations.
• Friendly, respectful, and capable of engaging a diverse and multicultural customer base.
• Ability to work collaboratively with colleagues and management toward common goals.
• Comfortable working in a fast-paced, evolving retail environment with changing priorities.

• Professional and positive attitude at all times, representing the company with integrity.
• Attention to detail in presentation and product handling.
• Drive to achieve individual and team sales targets.
• Commitment to Niceone’s values of respect, inclusion, and ethical conduct.

• Opportunity to be a part of Saudi Arabia’s top home retail brand at the forefront of the digital and physical shopping experience.
• Continuous learning and career growth opportunities within an innovative retail environment.
• Supportive workplace that values everyone’s ideas and contributions, fostering gender equality and diversity.
• Performance incentives for achieving and exceeding sales targets.
• Be part of a thriving team that values trust, communication, and mutual success.

• Provide direct customer services, including check-in, seat assignment, baggage inspection, collection of excess baggage, document and travel permit checks, interacting with passengers, redirecting them, and coordinating activities at the airport with relevant departments.
• Assist passengers as needed during arrival and check-in processes including support for special needs passengers such as unaccompanied minors, important passengers, and passengers needing wheelchair assistance.
• Provide support to colleagues in other areas of the airport to ensure the availability of wheelchairs, strollers, and security-checked baggage to be loaded upon departure and delivered to passengers upon arrival.
• Always maintain the highest standards of safety and security in accordance with SGS safety and health regulations.
• Knowledge of customer services including assistance in hotel bookings, ground transportation, catering, local attractions/activities, and other functions that will help the customer.
• Issue boarding passes and rebook passengers affected by flight interruptions or cancellations.
• Resolve requests and complaints and increase customer satisfaction in a fast-paced environment.

• Qualifications: The minimum required education is a high school diploma, preferably holding a bachelor's degree in a related field.
• Experience: 0 - 1 year of relevant experience.
• Languages: English - Intermediate level, Arabic - Advanced level.

The Knowledge Center for Training announces its desire to hire a Sales Representative to work on marketing training programs and courses.

Job Responsibilities:

• Marketing and selling training courses to individuals and entities.

• Communicating with clients and building long-term professional relationships.

• Achieving the specified sales targets.

• Following up with clients until the registration process is completed.

Requirements:

• Previous experience in sales or marketing (preferably in the field of training or services).

• High communication and persuasion skills.

• Seriousness, discipline, and ability to work under pressure.

• Preferably someone with a client base or experience in the local market.

Benefits:

• Fixed salary: 4,000 Saudi Riyals

• Attractive commission: 5% on achieved sales

• Training courses and accredited certificates

• Professional work environment and opportunities for growth and career development.