Customer Services Jobs in Saudi Arabia

• Greet and welcome guests in a courteous and professional manner.
• Manage seating charts, waitlists, and reservations.
• Coordinate table assignments and guest flow with the service team.
• Provide accurate wait times and communicate clearly with guests.
• Manage and close guest checks accurately, including handling payments.
• Maintain a clean, organized host station and entrance area.
• Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
• Provide basic assistance or information about the hotel when requested.
• Support the team during peak periods with flexibility and positivity.

• Previous experience in a host/hostess, front desk, or customer-facing role preferred.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to multitask and remain calm under pressure.
• Basic math skills for handling payments and billing.
• Excellent organizational skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.

• Greet and welcome guests in a courteous and professional manner.
• Manage seating charts, waitlists, and reservations.
• Coordinate table assignments and guest flow with the service team.
• Provide accurate wait times and communicate clearly with guests.
• Manage and close guest checks accurately, including handling payments.
• Maintain a clean, organized host station and entrance area.
• Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
• Provide basic assistance or information about the hotel when requested.
• Support the team during peak periods with flexibility and positivity.

• Previous experience in a host/hostess, front desk, or customer-facing role preferred.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to multitask and remain calm under pressure.
• Basic math skills for handling payments and billing.
• Excellent organizational skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.

• Greet and assist visitors, tenants, and clients courteously and professionally.
• Answer, screen, and forward incoming phone calls while providing accurate information.
• Monitor and manage visitor access, ensuring security protocols are followed.
• Maintain a clean and organized reception area, reflecting a welcoming atmosphere.
• Handle inquiries and direct them to the appropriate department as necessary.
• Assist with scheduling appointments and coordinating meetings within the building.
• Manage incoming and outgoing correspondence, including mail and packages.
• Provide general administrative support to various departments as needed.
• Coordinate with maintenance and service teams to address building-related issues promptly.
• Assist in preparing reports, presentations, and other documents as required.
• Stay informed about the building, its services, and company policies to assist tenants effectively.
• Build and maintain positive relationships with tenants and colleagues.

• High school diploma or equivalent qualification required; additional education in office administration or hospitality is a plus.
• Proven experience as a Receptionist or in a similar customer-facing role.
• Exceptional communication skills, both verbal and written.
• Professional appearance and demeanor.
• Strong organizational and multitasking skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in MS Office applications and office equipment.
• Excellent problem-solving capabilities and attention to detail.
• Able to work effectively both independently and as part of a team.
• Flexibility to adapt to changing situations and priorities.
• Knowledge of the real estate industry is beneficial.
• Fluency in Arabic is an advantage; proficiency in English is required.

• Comprehensive Health Insurance
• Training and Professional Development
• Performance-based Bonus
• Paid Time Off

• Welcome visitors, clients, and guests, ensuring a professional and hospitable experience.
• Manage incoming calls, emails, and enquiries accurately and courteously.
• Coordinate visitor registration and maintain the reception area.
• Assist with scheduling, organizing deliveries, and supporting daily office logistics.
• Handle incoming and outgoing correspondence and provide administrative support as required.
• Ensure confidentiality and security of all information handled at the reception desk.
• Contribute to a respectful and collaborative office culture that reflects Azad Property’s values.

• Recently completed a Bachelor’s degree or equivalent in Business Administration or a related field.
• Must be a Saudi National eligible for the Tamheer Programme.
• Excellent interpersonal and communication skills in Arabic and English.
• Strong organizational and time management skills.

• Mentorship from experienced professionals.
• Opportunities for career development.
• A welcoming team culture that values diversity and respect.

• Greet customers with a smile and provide excellent service.
• Take customer orders accurately and efficiently.
• Operate the cash register and handle transactions (cash/card).
• Keep the front counter area clean and organized.
• Answer customer questions about menu items and specials.
• Assist with packaging baked goods.
• Restock display cases and front supplies as needed.

• Previous cashier or customer service experience preferred (but not required).
• Friendly, helpful, and team-oriented attitude.
• Basic math and communication skills.
• Reliable, punctual, and organized.
• Ability to work in a fast-paced environment.

• Competitive hourly wage.
• Employee discounts on all baked goods.
• Flexible scheduling.
• A positive and supportive team environment.
• Opportunities to grow within the bakery.

• Greet customers in a friendly and welcoming manner
• Take customer orders and process payments accurately and efficiently
• Prepare and serve food and beverages according to company standards
• Maintain a clean and organized dining area, including wiping down tables and counters, restocking supplies, and disposing of trash
• Follow all food safety and hygiene procedures
• Provide excellent customer service and address any customer concerns or complaints
• Collaborate with team members to ensure smooth operations and a positive work environment
• Adhere to all company policies and procedures

• High school diploma or equivalent
• Previous experience in a cashier or food service role is preferred
• Excellent customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Strong communication and interpersonal skills
• Basic math and computer skills
• Must be able to stand for extended periods of time and lift up to 25 pounds

We are seeking a talented Social Media Management Specialist to develop and implement engaging social media posts across multiple platforms (Snapchat, TikTok, Instagram, and X). The ideal candidate will be responsible for creating compelling content, managing daily social media platforms, analyzing performance metrics, and staying current with marketing trends to drive brand awareness and engagement. Key responsibilities include developing content, crafting engaging posts, monitoring social media channels, responding to audience interactions, and providing reports to optimize social media performance.

Female medical representative required in Riyadh for well known medical company.. medical ********** previous exp required

We are seeking a talented Social Media Management Specialist to develop and implement our social media strategy across multiple platforms. The ideal candidate will be responsible for creating engaging content, managing daily social media operations, analyzing performance metrics, and staying current with digital marketing trends. Key responsibilities include developing content calendars, coordinating with the marketing team, managing community engagement, running paid social campaigns, and providing detailed analytics reports to measure ROI and social media success.

• Communicate with customers through calls and chats.

• Work with internal departments to meet customer's needs.

• Handling Customers complaints.

• Identify and help solve customer issues quickly and effectively.

• Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

• Handling customer’s surveys upon need.

• Minimum Education: Diploma.

• Has experience of 1+ Years in handling customer tickets and chat support

• Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

• Prior experience in customer service is a MUST

• Able to use CRMs.

• Manage multiple social media accounts for various brands including Instagram, Twitter, Facebook, Snapchat, and TikTok.
• Prepare and execute Marketing, Communication, and Media Plans tailored to brand requirements.
• Engage with social media communities, responding promptly to followers and updates.
• Utilize mobile photography for story creation and collaborate with freelancers for video/photo shoots.
• Conduct market and competitor analysis to inform our marketing strategies.

• Bachelor’s degree in Marketing, Communication, or a related field.
• 25 years of relevant experience.
• Knowledge of current social media trends.
• Strong communication and negotiation skills.
• Commitment and responsibility toward job duties.
• Understanding of the social media industry.

• Develop and implement effective content plans for social media.
• Write engaging Arabic content that reflects our brand's voice.
• Create and shoot visually appealing content in a youthful style.
• Respond to comments and messages to build strong relationships with our audience.
• Monitor digital trends and convert them into actionable content ideas.
• Collaborate with design and content teams for consistent messaging.
• Analyze content performance and offer improvement recommendations.

• Minimum of 1 year managing social media accounts.
• Strong creative writing skills in Arabic.
• Excellent knowledge of TikTok and Instagram.
• Flexibility and sociability to try new ideas.
• Able to work under pressure and meet deadlines.
• Familiarity with design tools like Canva is a plus.

• Responding promptly to customer inquiries via phone, email, or chat.
• Providing accurate information regarding products, services, and order statuses.
• Addressing complaints and issues with professionalism and empathy.
• Collaborating with other departments to resolve customer concerns effectively.
• Maintaining accurate records of customer interactions and transactions.
• Identifying opportunities for process improvements.
• Staying updated with company policies and procedures.
• Contributing to a positive team environment.

• Bachelor's degree in business, communications, or a related field.
• Proven experience in customer service, preferably in logistics or e-commerce.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with attention to detail.
• Ability to work in a fast-paced environment.

• Respond to customer inquiries via phone, email, or chat.
• Diagnose and resolve technical issues related to SiFi's platform.
• Provide step-by-step guidance for troubleshooting common problems.
• Document customer interactions and solutions in our CRM.
• Escalate complex issues to the engineering or product teams as needed.
• Follow up with customers to ensure issue resolution and satisfaction.
• Contribute to support documentation and knowledge base articles.
• Stay updated with SiFi's product changes and technical specifications.

• Bachelor's degree in a technical field (Computer Science, IT) or equivalent experience.
• 1+ year of experience in a technical support role, preferably in software or FinTech.
• Strong technical aptitude and problem-solving skills.
• Excellent verbal and written communication skills in English and preferably Arabic.
• Familiarity with troubleshooting software and web applications.
• Good understanding of basic networking concepts.

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex issues and improve customer satisfaction.
• Identify opportunities for process improvement and provide feedback to management.
• Handle customer complaints with empathy and professionalism.
• Stay updated on product knowledge and company policies.

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Proficient in using customer service software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem-solving skills and attention to detail.

• Serve as the first point of contact for incoming customer inquiries and requests via phone, email, and chat.
• Support frontline Customer Service operation teams to ensure operational excellence and excellent customer service.
• Troubleshoot and resolve technical issues, collaborating with other teams as needed.
• Produce accurate reports and identify root causes to improve team performance and service quality.
• Complete ad-hoc assignments from the Customer Experience Functional team.
• Initiate projects to enhance customer satisfaction and meet business requirements.

• Advanced skills in Excel and PowerPoint.
• Good communication skills in Arabic and basic communication in English.

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and manage content across various social media platforms.
• Analyze and report on social media performance metrics to ensure effective engagement.
• Collaborate with team members to design campaigns and promotional materials.

• Aged between 25 to 40 years.
• At least 2 years of solid experience in a related field.
• Excellent written and verbal communication skills in English.
• Aggressive and ambitious team player who can work under pressure to meet deadlines.
• Strong ability to multi-task and prioritize responsibilities.