Customer Services Jobs in Saudi Arabia

• Be present at the reception desk during check-in and check-out.
• Warmly welcome all guests while ensuring their needs are met.
• Maintain guest confidentiality and respect their privacy.
• Manage guest complaints professionally and ensure satisfaction.
• Coordinate with departments for delivering amenities and handling VIP procedures.
• Build positive relationships with guests and internal teams.

• Saudi Nationals Only.
• Open to fresh graduates and candidates with up to 6 months of experience.
• Basic English skills.
• Strong passion for hospitality.
• Excellent interpersonal and communication skills.
• Team player with flexibility.

• Previous experience in Food & Beverage operations is preferred.
• Commitment to providing excellent service.

• Maintain knowledge of all hotel features, services, and hours of operation.
• Check in guests in a friendly and engaging manner.
• Coordinate with relevant departments to enhance guest arrival experiences.
• Ensure correct reservation details and rates are applied.
• Handle guest interactions professionally and resolve issues promptly.
• Assist with guest orientations and hotel services.
• Perform all front office duties during assigned shifts.
• Maintain accurate cash handling and nightly auditing responsibilities.

• Handle a high volume of inbound calls with professionalism and efficiency.
• Provide precise information regarding diagnostic services and assist with appointment scheduling.
• Resolve customer issues while following established procedures.
• Document customer interactions accurately in our system.
• Collaborate with team members to improve service quality and share knowledge.
• Follow scripts and guidelines to ensure consistent communication.
• Meet or exceed individual and team performance targets.
• Maintain updated knowledge of our services, products, and industry trends.

• Previous experience in a call center or customer service role is an advantage.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using various software applications and CRM systems.
• Fluency in both English and Arabic is preferred.
• Positive attitude and a commitment to excellent customer service.
• Flexibility to work in various shifts, including nights and weekends.

• Handle a high volume of inbound calls with professionalism and efficiency.
• Provide precise information regarding diagnostic services and assist with appointment scheduling.
• Resolve customer issues while following established procedures.
• Document customer interactions accurately in our system.
• Collaborate with team members to improve service quality and share knowledge.
• Follow scripts and guidelines to ensure consistent communication.
• Meet or exceed individual and team performance targets.
• Maintain updated knowledge of our services, products, and industry trends.

• Previous experience in a call center or customer service role is an advantage.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using various software applications and CRM systems.
• Fluency in both English and Arabic is preferred.
• Positive attitude and a commitment to excellent customer service.
• Flexibility to work in various shifts, including nights and weekends.

• Patient Reception and Check-In:
  • Greet patients and visitors courteously and professionally.
  • Verify patient information and complete check-in procedures.
  • Inform patients of waiting times and provide necessary information.
• Appointment Scheduling:
  • Schedule and confirm patient appointments.
  • Manage the appointment calendar effectively.
  • Notify patients of any changes to their scheduled appointments.
• Patient Inquiries and Communication:
  • Handle incoming calls and respond to patient inquiries.
  • Provide information about services, policies, and procedures.
  • Direct patients to the appropriate departments.
• Record Management:
  • Maintain accurate patient records.
  • Process patient registration forms and update information as necessary.
  • Ensure patient information confidentiality and security.
• Billing and Payments:
  • Collect payments and issue receipts.
  • Assist with billing inquiries and insurance claims.
  • Keep accurate financial transaction records.
• Administrative Support:
  • Assist with administrative tasks: filing, emails, photocopying.
  • Support the Admin Manager with special projects.
  • Maintain a clean reception area.
• Quality and Compliance:
  • Adhere to healthcare regulations and protocol.
  • Participate in quality improvement initiatives.
  • Ensure safety compliance in reception areas.

• Stay updated on best practices and clinic procedures.
• Participate in required training programs.

• Relevant educational degree; healthcare administration qualifications preferred.
• 12 years experience as a receptionist or in customer service, preferably in healthcare.
• Strong communication and interpersonal skills.
• Proficiency in office software and patient management systems.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work under pressure.
• Experience with scheduling systems and health insurance processes.

• Work performed in a clinic, primarily at the reception desk.
• Full-time position with varying shifts, including weekends and holidays when needed.

• Demonstrate a commitment to the safety and security of children and young people.
• Maintain a working knowledge of ISG District organization policies and procedures.
• Coordinate deliveries and organize travel arrangements.
• Provide excellent customer service to meet the informational needs of all stakeholders.
• Greet and assist visitors, students, and parents.
• Handle phone calls and manage appointments.
• Support the administration of events and general office duties.

• High school diploma or equivalent; Bachelor’s degree in a related field is preferred.

• Prior experience in a related role.
• Proficient in MS Office and Google Suite.
• Strong English communication skills, both written and verbal.
• Friendly, polite, and well-organized with a self-motivated work ethic.

• Ensure the safety and security of children and young people through child protection measures.
• Deliver outstanding customer service to BSD visitors, including greeting and assisting with inquiries about the school.
• Assist with administrative tasks such as filing, typing, and general office duties.
• Manage and direct phone enquiries and in-person inquiries efficiently.
• Maintain up-to-date attendance records for students.
• Respond to classroom and staff needs in a timely manner.
• Ensure a tidy and welcoming reception area at all times.

• Minimum of a Bachelor’s degree in a related field.
• Experience as a school receptionist is preferred.
• Excellent verbal and written communication skills.
• Strong organizational abilities and proficiency in IT.

• Commit to the safety and security of children and young people.
• Provide outstanding customer service to visitors, assist with inquiries about the school.
• Support administrative tasks including filing, typing, and correspondence.
• Answer and direct telephone inquiries effectively.
• Manage students' attendance records and maintain office supplies.
• Ensure a neat and hospitable reception area.
• Provide assistance to substitute teachers and respond to urgent requests.

• Bachelor’s degree in a related field.
• Preferred experience as a school receptionist.

• Outstanding verbal and written communication skills.
• Strong organizational skills and proficiency in IT.
• Ability to exercise reasonable judgment and maintain confidentiality.

6 Days, Full time 8 Hours

communication skills
social media management
marketing
Reporting skills

• Greet and welcome visitors warmly.
• Answer, screen, and direct incoming phone calls efficiently.
• Manage meeting room bookings and ensure the reception area is well-maintained.
• Receive, sort, and distribute daily mail and deliveries.
• Perform basic administrative duties including data entry, filing, and correspondence.
• Assist other departments with administrative tasks as needed.
• Maintain accurate visitor logs and comply with security procedures.

• Proven work experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exhibit a professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

• Greet and welcome guests, ensuring a positive first impression.
• Manage reservations and seating efficiently to optimize guest flow.
• Provide guests with menus and inform them about daily specials.
• Answer phone inquiries about the venue's services.
• Maintain cleanliness and organization of the front-of-house area.
• Collaborate with kitchen and wait staff for smooth service delivery.
• Handle guest complaints professionally, striving for resolution.
• Adjust seating arrangements as necessary based on dining room activity.
• Assist in training new staff on front-of-house procedures.
• Participate in team meetings focused on service improvements.

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous experience in hospitality or customer service preferred.
• Flexible schedule availability, including evenings and weekends.
• Positive attitude and passion for guest experiences.
• Proficient in reservation management software; multilingual abilities are a plus.
• Strong problem-solving skills and adaptability.

• Booking all Health Club treatments and explaining services to guests.
• Executing POS sales, including retail transactions.
• Checking in and checking out guests professionally.
• Maintaining cleanliness and hygiene in the work area.
• Providing warm welcomes and tours for guests.
• Assisting in the smooth flow of the guests’ journey throughout the day.

• Knowledge of current Health Club trends in the industry.
• Excellent interpersonal and communication skills.
• Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

• Welcoming customers with professionalism and providing friendly service.
• Executing sales transactions through Point of Sale (POS) systems.
• Ensuring accurate billing and handling various payment methods (cash, card, etc.).
• Issuing receipts and helping organize shopping bags.
• Daily cash drawer review to ensure alignment with reports.
• Maintaining cleanliness and order at the cashier area.
• Addressing customer inquiries and complaints, escalating to supervisors if necessary.
• Adhering to financial and operational policies of the company.
• Collaborating with the team to meet sales and customer service objectives.
• Reporting any suspicious activities or cash discrepancies.

• Saudi nationality.
• Minimum high school diploma.
• At least two years of relevant experience in a supermarket.
• Ability to use POS systems effectively.
• Strong communication skills.
• Attention to detail and accuracy.
• Customer-friendly and professional demeanor.
• Commitment and discipline in the workplace.

• Greet, seat, and engage guests in line with brand standards.
• Manage reservations and guest flow to ensure smooth service.
• Provide menu knowledge and upsell food and beverage options when appropriate.
• Coordinate with floor, bar, and kitchen teams to deliver seamless guest experiences.
• Maintain professional appearance and grooming at all times.
• Record guest preferences and build repeat business.

• 13 years’ experience in a front-of-house role (café, restaurant, or hotel).
• Fluent English; knowledge of Arabic or another language an advantage.
• Strong communication and guest-relations skills.
• Polished, professional appearance.
• Previous experience in a high-volume or premium venue preferred.

• Compensation of SAR 6000/month (tax-free).
• Annual flight ticket.
• Accommodation provided.
• Duty meal included.
• Full medical insurance.
• Uniform provided.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners alike.
• Register guests and guide them through digital check-in/check-out procedures for a seamless experience.
• Enhance the guest experience by providing VIP treatments, guest gifts, and personalized touches.
• Responsively address and resolve guest issues in a positive and timely manner.
• Support the guest experience and Reservations team with on-ground assistance while maintaining a positive company culture.
• Train and support new team members.
• Prepare the training manuals and Sops for the team.
• Coordinate and facilitate community meetings to encourage engagement and collaboration.
• Acquire comprehensive knowledge of all buildings and units within your purview.
• Maintain unit cleanliness, organization, and supplies to ensure a consistent guest experience.
• Foster relationships with building staff, vendors, and cross-functional teams.
• Collaborate with various departments to identify and implement solutions for operational efficiency and guest satisfaction.
• Effectively manage inventory, supplies, and equipment to support operations.

• High school diploma or equivalent, with further education in hospitality or customer service preferred.
• Proven customer service experience in a similar role.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills, including proficiency with Microsoft Office and property management systems.
• Passion for the hospitality industry and a desire to grow and develop professionally.

Office Boy Job Description:

• Serve Tea and Coffee to Staff and office Visitor
• Clean office kitchen on daily basis
• Responsible for disposal of trash, waste, and other disposable material
• Monitoring the use of equipment and supplies within the office.
• Dealing with queries or requests from the visitors and employees.
• Coordinating the maintenance and repair of office equipment.
• Damp dust furniture, light fixtures, window and bathrooms daily,
• Wash windows as scheduled
• Use safety precautions in all housekeeping services
• The person must have a neat and clean personality
• Also be able to move outside office for any kind of task directed to him.
• Job requires activeness, attentiveness and a responsible attitude.
• Handling electronic files and papers
• Assists in menial office tasks required by the office staff
• Maintains the cleanliness of the office premises and kitchen.