Customer Services Specialist📣 Job Ad

in Napco National

about 2 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Qassim

Join Napco National as a Customer Service Senior Officer!
Napco National is a leading Saudi company with a rich history since 1956 in the manufacturing and marketing of packaging solutions. We are looking for a dedicated individual to coordinate our customer service operations effectively.

Key Responsibilities:

Coordinate daily with other senior officers to optimize daily shipments of goods.
Receive, review, and approve all credit notes while specifying reasons for returns.
Review and manage customer invoices to ensure they are archived correctly.
Foster team development through targeted career plans, training, and performance evaluations.
Coordinate with the logistics department to order vehicles for deliveries and arrange necessary documentation.
Release backorders and communicate shortages to the Customer Service Department Manager.

About Us:
Napco National is committed to transforming visions into reality, contributing to the growth of the national industrial sector and building a sustainable future. We specialize in manufacturing innovative packaging solutions and provide comprehensive recycling services, serving clients across Saudi Arabia and beyond.

Requirements

No experience required

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