IT Support Technician📣 Job Ad

Join Alfaisal University as an IT Technician!
As an integral part of our Information Technology department, you will provide essential technical support to enhance our educational environment, especially in smart classrooms and auditoriums. Your expertise will ensure seamless operation of our technological resources.

Primary Duties & Responsibilities:

• Setup and installation of audio-visual and IT equipment in classrooms and auditoriums.
• Provide higher-level support for application/system functionality to users and vendors.
• Monitor and ensure quality by checking sound and projector performance.
• Troubleshoot and resolve issues with audio-visual systems during events.
• Perform routine diagnostics and problem-solving for all media equipment.
• Maintain and update an inventory of technological equipment.
• Liaise with third-party engineers for hardware servicing and repairs.
• Assist in creating FAQs for end-users.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum one year of professional experience in IT support or related fields.

Join us to make a difference and support our commitment to educational excellence!

Join our team as an IT Technician!
We are looking for a skilled IT Technician to enhance our technical support capabilities. The ideal candidate will possess a variety of technical skills essential for success in the field.

Technical Skills:

• Proficient in handling UTP and fiber cables (CAT5, CAT5e, CAT6, fiber MM, fiber SM).
• Skilled in bunching, terminating, and testing UTP cables.
• Ability to install various pipeline systems including trunks, ducts, flex pipes, and EMT pipes.
• Experience with equipment such as Fluke, Fusion splicer, Mechanical splicer, OTDR, Power meters, and light sources.
• Competent in performing fiber optic tests and troubleshooting issues.
• Technical understanding of loss and attenuation principles.
• Familiarity with basic computer applications, especially Excel and the Internet; eager to learn new software.
• Knowledge of foundational electricity principles relevant to telecommunications (voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC).
• Experience using electric power measurement instruments (multi-meters, Avo meters).
• Capable of using both hand tools and electric power tools (*, cable lugs crimper, hot guns, heat shrinks, Hilti, drills).
• Adept at installation, racking, and stacking equipment such as switches, routers, UPSs, and both indoor and outdoor cameras.

Additional Skills:

• Flexibility to work varied schedules, on-call duty, overnight, weekends, holidays, and extended travel.
• Strong team player with the ability to collaborate effectively.
• Physical capability to lift and move weights up to 50 Kg.
• A valid Saudi driver’s license is required.
• Fair command of the English language.

Job Title:

Intern - IT Department (IT Intern)

Job Summary:

The intern works in the IT department under the supervision of the IT team to support daily technical operations and participate in the implementation of technical projects. The aim of the training is to provide the intern with practical knowledge and skills in technical support, networking, and computer systems, with a focus on professional development and building experience.

Responsibilities:

• Assisting in solving technical issues for company employees (Level 1 Technical Support).

• Participating in the installation and setup of computers, printers, and other technical equipment.

• Contributing to maintaining and monitoring internal networks (LAN/Wi-Fi) and ensuring they operate efficiently.

• Updating software and operating systems as needed and ensuring compatibility with company policies.

• Documenting faults, repairs, and technical notes to develop the internal knowledge base.

• Supporting the team in technical projects such as systems development, cybersecurity, or digital transformation.

• Adhering to information security policies and maintaining data confidentiality.

Required Qualifications:

• University student or recent graduate in Information Technology, Computer Science, Computer Engineering, or equivalent.

• Basic knowledge of operating systems (Windows/Linux) and Microsoft Office applications.

• General familiarity with networking and internet concepts.

• Good communication skills and ability to work within a team.

• Willingness to learn and develop technical skills.

Benefits:

• Opportunity to gain practical experience in a professional work environment.

• Training under the supervision of a specialized IT team.

• Certificate of experience upon completion of the training period.