About the Role
Philips is seeking a specialized Clinical Applications Specialist (CAS) to join the Image-Guided Therapy Devices (IGTD) team in Riyadh, Saudi Arabia. This pivotal role plays a crucial part in ensuring the successful clinical adoption, training, and optimal utilization of Philips' advanced IGTD solutions across the Middle East, Turkey, and Africa (META) markets. As a trusted clinical advisor, you will empower healthcare professionals to achieve better patient outcomes through cutting-edge image-guided therapy technologies, directly contributing to customer satisfaction and business growth.
This is a full-time position based in Riyadh and requires a professional who can work effectively both independently and as part of a collaborative team, including extensive travel across the META markets.
Key Tasks and Responsibilities
- Deliver high-quality clinical education and hands-on training to physicians, nurses, and technicians on Philips IGTD systems and associated workflows.
- Provide comprehensive clinical support for pre- and post-installation activities, including live case support and system utilization optimization.
- Train and mentor distributor teams on clinical applications, ensuring consistent knowledge transfer and adherence to Philips' high standards.
- Offer ongoing clinical guidance to distributors to enhance their ability to effectively support end-users.
- Assist in live clinical cases to ensure the safe and effective application of Philips IGTD solutions.
- Advise on best practices for workflow integration to maximize efficiency and achieve optimal clinical outcomes.
- Act as a clinical consultant to key stakeholders, fostering strong relationships with physicians and hospital staff.
- Gather valuable customer feedback and communicate these insights to internal teams to drive product and service improvements.
- Ensure strict compliance of all professional activities with Philips policies, regulatory requirements, and local market standards.
- Maintain accurate and comprehensive documentation of all training sessions, case support activities, and customer interactions.
Qualifications and Requirements
- A degree in Biomedical Engineering, Nursing, Radiology, or a related healthcare field.
- A minimum of 3 years of experience in a clinical or applications specialist role within Interventional Cardiology, Radiology, or Vascular Therapy.
- Proven experience in supporting complex medical devices in cath lab or hybrid OR environments.
- Strong clinical knowledge of interventional procedures and various imaging modalities.
- Excellent communication and presentation skills, capable of engaging diverse audiences effectively.
- Fluency in both English and Arabic is a mandatory requirement for this role.
- Ability to work independently while collaborating effectively with distributors and internal Philips teams.
- Willingness to travel extensively across the META markets.
Core Competencies
- Experience as a Clinical Applications Specialist.
- Knowledge of Image-Guided Therapy Devices.
- Providing clinical support and training.
- Empowering and guiding distributors.
- Case support and workflow optimization.
- Customer engagement and relationship building.
- Compliance and quality assurance.
- Exceptional communication and presentation skills.
- Proficiency in Interventional Cardiology, Radiology, and Vascular Therapy.
- Experience with complex medical devices.
- Familiarity with cath labs and hybrid OR environments.
- Deep understanding of interventional procedures and imaging modalities.
Work Environment and Location
This is a full-time position requiring extensive travel across the META markets. The role is based in Riyadh, Saudi Arabia. Philips is a health technology company committed to improving lives by providing access to quality healthcare for everyone, everywhere. We believe in the power of collaboration and that our field roles are best performed at customer and supplier sites.