Technical Support Jobs in Saudi Arabia

Join Our Team as a Customer Service Representative!
At Emdad By Elm, we are dedicated to delivering exceptional customer service. We are looking for enthusiastic individuals to join our team as Customer Service Representatives. This role will involve handling customer inquiries over the phone and providing professional support until case resolution.

Key Responsibilities:

• Respond to customer inquiries and provide accurate, clear information.
• Handle complaints, document them, and escalate complex cases when necessary.
• Follow up on requests to ensure resolution and customer satisfaction.
• Update customer data and accurately record notes in the system.
• Adhere to quality standards and response time requirements (SLA).

Requirements:

• No prior experience required; suitable for entry-level candidates.
• Good computer skills (email, data entry, MS Office).
• Excellent speaking and writing skills in Urdu, French, Malay, and Turkish.

Work Location: Makkah and Jeddah

Job Announcement | IT Technician
Location: Jeddah – Kingdom of Saudi Arabia
Company: Iqnaa Real Estate Company

Iqnaa Real Estate Company announces the availability of a job vacancy for the position of IT Technician, to join the team and support the technical and operational infrastructure of the company.

Tasks and Responsibilities:

• Providing technical support to system and device users within the company.
• Maintaining computers, printers, networks, and troubleshooting technical issues.
• Monitoring attendance and departure systems and their associated devices.
• Managing user accounts on internal systems (such as ERP / Odoo).
• Supporting connection operations between different devices and systems.
• Coordinating with technical service providers when needed.
• Contributing to improving the efficiency of the IT infrastructure.

Conditions and Requirements:

• The applicant must be a Saudi national.
• Diploma or Bachelor's degree in Information Technology or a related field.
• Practical experience of at least one year in technical support.
• Good knowledge of network systems, devices, and operating systems.
• Strong problem-solving skills and user interaction.

Benefits:

• Monthly salary of 5,000 to 6,000 Saudi Riyals (determined after the interview).
• Health insurance for the employee.
• Annual bonuses based on performance evaluation.
• Professional work environment and opportunities for professional development.

A team leader is required who possesses management skills and knowledge of technical program matters and public speaking, and has experience working during the Hajj season.

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

• Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
• Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
• Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
• Billing & Payments Support: Issue invoices and assist with billing processes.
• Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
• Minimum of 1 year experience in a clinical or healthcare setting is preferred.
• Strong communication and organizational skills.
• Proficient in computer use and clinic management software.
• Neat and well-groomed appearance.
• Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

A technical support technician is required to join our specialized team in providing advanced technical solutions. The candidate will be responsible for providing technical support to employees in the Odoo system, troubleshooting technical issues, maintaining hardware and networks, and installing various software and applications. The position requires experience in different operating systems, database management, and the ability to handle hardware and networks efficiently.

Join Yammak as a Customer Service Specialist!

Yammak is excited to announce an opening for a Customer Service Specialist in a hybrid work environment. We are seeking candidates with strong communication skills and previous experience in customer service, along with an intermediate level of English proficiency.

Responsibilities:

• Engage with customers and address their inquiries effectively.
• Provide high-quality customer service in a timely manner.
• Collaborate with team members to enhance service delivery.

Why Join Us?
If you are looking for a dynamic work environment and an opportunity for growth, we are thrilled to welcome you to our team. Apply now and be part of a pioneering platform that is redefining home services in Saudi Arabia.

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

• Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
• Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
• Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
• Billing & Payments Support: Issue invoices and assist with billing processes.
• Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
• Minimum of 1 year experience in a clinical or healthcare setting is preferred.
• Strong communication and organizational skills.
• Proficient in computer use and clinic management software.
• Neat and well-groomed appearance.
• Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

Join our dynamic team as an IT Support Technician at Saudi Company For Hardware - SACO!

As a leading company in the home improvement retail sector, SACO is looking for a dedicated IT Technician to provide first-level technical support in our retail stores across Saudi Arabia. In this role, you will ensure the smooth operation of retail technology systems, resolving incidents, and supporting our staff effectively.

Key Responsibilities:

• Provide L1 technical support for retail systems including POS, payment devices, and end-user devices.
• Manage incidents and service requests using our ITSM ticketing system.
• Troubleshoot technical issues related to store IT systems and escalate complex problems as needed.
• Support daily operations of POS terminals and troubleshoot transactions and connectivity issues.
• Assist with the maintenance and setup of store IT infrastructure.
• Document troubleshooting steps and maintain knowledge base articles.
• Collaborate with store teams to resolve IT-related challenges.

Required Qualifications & Skills:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1-3 years of experience in IT support, preferably in retail environments.
• Technical knowledge of POS systems and retail tech.
• Familiarity with ITSM ticketing systems.
• Strong communication skills and ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Experience with Retail POS systems like Retail Pro or Oracle Retail.
• Understanding of ERP integrations (SAP or similar).
• Knowledge of ITIL service management practices.

I need a mobile phone maintenance technician for iPhones and Androids with experience in all types of ice. The salary is very rewarding.

Introduction: Dr. Tawth Clinic announces the availability of a vacant job opportunity in customer service, for women in the city of Unayzah. We are looking for young talents with previous experience in this field to join the team.

Job Requirements:

• Relevant academic qualification.
• Experience in the same field.
• The ability to start immediately.
• Excellent communication skills.

Job Duties:

• Welcoming customers and responding to their inquiries.
• Organizing appointments and coordinating with departments.
• Providing excellent service to customers.
• Monitoring customer satisfaction and solving problems.

Job Benefits:

• Professional medical work environment.
• Opportunities for professional development.
• Working within a distinguished team.