Technical Support Jobs in Saudi Arabia

Join ChampionX as a Customer Service Representative!

ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. In this role, you will manage customer inquiries, coordinate logistics activities, and ensure timely order processing. Your strong communication, organizational, and multitasking skills will be key to your success.

What You Will Do:

• Follow safety policies and support a culture of safety.
• Enter customer orders accurately and provide timely confirmation to customers.
• Monitor open purchase and sales orders daily for timely processing.
• Liaise with the Credit team to resolve credit and delivery holds.
• Improve service levels by ensuring on-time delivery.
• Maintain organized filing systems and records for audit purposes.

Qualifications:

• Strong communication and interpersonal skills.
• 2 years of experience in similar industrial fields.
• Fluency in English, Arabic is an advantage.
• Strong Microsoft Office skills, especially in Excel and PowerPoint.

About ChampionX:
ChampionX is a leader in providing chemistry programs and services for the oil and gas industry. Join us to be part of a company that values diversity and the contribution of all employees to achieve success.

About Saken Company
Saken is a leading residential compounds management and operations company based in Jubail, Saudi Arabia, providing premium living environments supported by hospitality, facility management, and smart technology solutions. Our focus is on ensuring comfort, safety, and efficiency for every resident through innovation and reliable service.

Position: IT Technician
Location: Jubail, Saudi Arabia
Type: Full-Time

About the Role
We are looking for a motivated and detail-oriented IT Technician to support our IT Engineer in managing and maintaining all technology systems across Saken’s residential compounds. The role involves hands-on technical support, system monitoring, and assisting in implementing smart technologies that enhance connectivity and operational efficiency.

Key Responsibilities

• Assist the IT Engineer in installing, maintaining, and troubleshooting servers, routers, switches, and network systems.
• Support residents and staff with hardware, software, and connectivity issues.
• Perform regular system checks, updates, and preventive maintenance.
• Monitor and maintain CCTV, access control, intercom, and smart gate systems across compounds.
• Ensure consistent and reliable Wi-Fi and internet performance in residential and operational areas.
• Provide support for POS systems, printers, and F&B technology within the compounds.
• Document all IT activities, asset movements, and incident reports.
• Collaborate with the IT Engineer on system upgrades, integrations, and digital transformation projects.
• Follow IT security protocols to protect company and resident data.

Qualifications

• Diploma or Technical Certificate in Information Technology, Computer Systems, or Networking.
• 2–4 years of experience in IT support or technical maintenance, preferably within compounds, hospitality, or facility management.
• Knowledge of LAN/WAN, routers, switches, and basic server administration.
• Experience with CCTV, access control, and network-based systems is a plus.
• Strong troubleshooting, communication, and teamwork skills.
• Ability to manage multiple tasks and work under the supervision of the IT Engineer.

Why Join Saken?
At Saken, you’ll join a growing organization that integrates technology with lifestyle. Working alongside our IT Engineer, you’ll help maintain the backbone of our smart compound systems, ensuring reliable and secure connectivity for all residents and staff.

Join ChampionX as a Customer Service Representative!
We are looking for an enthusiastic individual to manage customer inquiries and coordinate logistic activities within our Dammam office. This temporary role requires strong communication and organizational skills along with the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Process customer orders accurately and confirm with clients.
• Monitor purchase and sales orders to ensure timely fulfillment.
• Enter and manage customer orders in our ERP system.
• Provide regular shipping updates and resolve delivery issues.
• Ensure compliance with company policies, including VAT and E-invoicing regulations.
• Participate in reporting and stakeholder communications.

Qualifications:

• Diploma or bachelor’s degree in a relevant field.
• Minimum of 2 years experience in a similar role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Fluent in English; Arabic is a plus.

At ChampionX, we value a diverse workplace and encourage applications from all backgrounds. Be part of a team committed to sustainability and continuous improvement!

Technical support and problem solving in the field of telecommunications
At Al-Jiraisi Computer Services, we are looking for a specialized telecommunications technician to join our wonderful team. You will be responsible for providing technical support and assistance to employees and clients in solving telecommunications issues.

Responsibilities:

• Installation and maintenance of communication systems (VoIP and data networks).
• Periodic inspection of systems to ensure good performance.
• Repairing defects and following up on technical issues.
• Documenting system settings and maintenance.
• Keeping up with the latest technologies and providing suggestions for improvement.
• Quickly responding to customer requests and reducing outages.

Requirements:

• Bachelor's degree in telecommunications and information technology or any related field.
• One year of practical experience in technical support.
• Advanced skills in matters related to police, wired and wireless communications, equipment.
• Fluency in Arabic and English.

If you are looking for an opportunity to make a real impact in a dynamic work environment, we would love to hear from you!

Join Our Team as a Customer Services Specialist!
The Ghaith Charity Association in Mecca is looking for a distinguished Customer Service Specialist to join our team. We invite qualified individuals who are interested in charitable work to join us and contribute to improving our services.

Required Qualifications:
• A bachelor's degree in one of the following specialties or any related field:

• Public Administration
• Public Relations
• Customer Service Contact
• Media

Experience Requirements:
• At least one year of experience in customer service or call centers.

How to Apply:
If you are qualified and wish to join us, please apply to the Ghaith Charity Association.

We are looking for an active and passionate customer service employee to join our team at an electronic games and sports center. The employee will be responsible for receiving customers of various ages (children and adults) and providing the necessary support during their experience inside the center, in addition to the technical assistance related to games and computer devices.

Introduction: Fayyaz Car Rental Company is pleased to announce its need for employees in the Customer Service Department. We are looking for outstanding individuals to work full-time in a dynamic and friendly environment.

Responsibilities:

• Providing support and assistance to customers.
• Responding to customer inquiries efficiently.
• Organizing the receipt and delivery of cars.
• Working to improve the customer experience.

Requirements:

• Saudi nationality.
• Experience in the same field is preferred.
• Excellent communication skills.
• The ability to work as part of a team.

Location: Jubail - Khobar - Riyadh
Salary: Starts from 4500 riyals + commissions.

Introduction: Fayez Car Rental Company is pleased to announce its need for employees in the Customer Service Department. We are looking for outstanding individuals to work full-time in a dynamic and friendly environment.

Responsibilities:

• Providing support and assistance to customers.
• Responding to customer inquiries efficiently.
• Organizing the receipt and delivery of cars.
• Working on improving customer experience.

Requirements:

• Saudi nationality.
• Experience in the same field is preferred.
• Excellent communication skills.
• The ability to work as part of a team.

Location: Jubail - Khobar - Riyadh
Salary: Starts from 4500 Riyals + commissions.

Join Ferrero: Ferrero is a family-owned company known for its iconic brands such as Nutella®, Tic Tac®, and Ferrero Rocher®. We are committed to building a multicultural and inclusive workplace where every employee can excel.

Role Overview: As a Customer Service Specialist (CSS), you will be essential in managing customer service operations across Saudi Arabia. Your key responsibilities include:

• Handling customer interactions and managing orders efficiently.
• Ensuring smooth shipment processes and maintaining strong relationships with key accounts.
• Collaborating closely with internal teams such as Demand Planning, Logistics, and Sales.
• Monitoring operations and analyzing performance metrics to identify improvement areas.
• Implementing initiatives that enhance order-to-delivery cycles and service quality.

Qualifications: We are looking for a candidate who holds a Bachelor’s degree and has 1 to 3 years of relevant experience in customer service or supply chain operations. A strong understanding of logistics, planning techniques, and experience with SAP and CRM systems is essential.

Why Ferrero: Join us at Ferrero, where our commitment to quality and care is at the heart of everything we do. We believe in nurturing your abilities and providing a diverse work environment that fosters growth.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide excellent customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work within a team.
• High level of professionalism.

Join the wonderful Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively solve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Would you like to be part of our ongoing success? At Extra, we are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing EXTRA team
Do you want to be a part of our ongoing success? We at EXTRA are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide excellent customer service and respond to customer inquiries.
• Effectively solve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Able to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide outstanding customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Join the amazing Extra team
Do you want to be a part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Providing exceptional customer service and responding to customer inquiries.
• Effectively resolving problems and handling complaints.
• Continuously working to improve the customer experience.

Requirements:

• Strong communication skills.
• Able to work as part of a team.
• High level of professionalism.