Technical Support Jobs in Saudi Arabia

Join Gulfmaid as an Electronic Technician!

Since 1965, Gulfmaid has been a leader in the plastic industry in Saudi Arabia, known for our commitment to high quality and innovative solutions. We are looking for a skilled Electronic Technician who will play a vital role in maintaining and troubleshooting electronic and electrical systems within our production environment.

Key Responsibilities:

• Respond promptly to corrective and breakdown notifications from the production team.
• Perform thorough troubleshooting to resolve electrical and electronic control issues.
• Ensure compliance with the company's safety, quality, and environmental management policies.
• Execute electrical maintenance activities according to standard operating procedures.
• Document all maintenance activities accurately.
• Conduct machine inspections and coordinate the procurement of essential spare parts.

Job Requirements:

• Diploma or associate degree in Electronics, Electrical Engineering, or a related field.
• Certifications in PLC programming or electronic troubleshooting are advantageous.
• Manufacturing background preferred, specifically in the plastic industry.
• 2-4 years of relevant experience.

We are committed to providing a safe and efficient working environment, backed by international best practices aimed at optimizing performance and productivity.

Join Talent Blueprint FZ LLC as an IT Support Technician (Field)
We are currently seeking an IT Support Technician to provide on-site technical support for end-user IT equipment during a large-scale IT rollout and operations support in Jeddah and Riyadh.

Role Summary:
The IT Support Technician will play a crucial role during both the rollout and live operational phases. The successful candidate will be responsible for troubleshooting and resolving technical issues in a fast-paced environment.

Key Responsibilities:

• Install, configure, and support laptops, desktops, monitors, and peripherals.
• Deploy, configure, and test local and network printers.
• Perform OS setup, user profile configuration, and basic software installations.
• Troubleshoot hardware, software, and connectivity issues on-site.
• Provide first-level user support and on-the-spot technical assistance.
• Replace faulty equipment and coordinate repairs or swaps.
• Maintain service tickets, checklists, and site sign-off documentation.

Required Experience & Technical Skills:

• Minimum of 3 years of experience in IT helpdesk, field support, or desktop support roles.
• Strong working knowledge of Windows OS and standard office applications.
• Hands-on experience in supporting printers and peripherals.
• Basic understanding of LAN, Wi-Fi, and IP addressing.
• Strong communication skills and a customer-service mindset.
• Must be available onsite, full-time for the entire project duration.

Join SAN International Group as a Customer Service Specialist
At San International, our brands represent a lifestyle defined by elegance, individuality, and quality. From watches and handbags to jewelry and fashion, we strive to deliver a complete experience that reflects each brand’s identity and values.

Your Role & Impact
As a Customer Service Specialist, you will be the primary point of contact for customers, responsible for delivering a smooth and responsive experience across multiple communication channels. Your attention to detail and service quality will directly reflect the professional image of San International’s brands.

Key Responsibilities

• Respond to customer inquiries via WhatsApp Business and approved communication channels with speed and professionalism.
• Manage WhatsApp Bot interactions and all social media platforms, ensuring smooth follow-ups and escalations when needed.
• Support customers throughout their journey, from initial contact to post-delivery assistance.
• Handle customer feedback and complaints professionally, providing effective and timely solutions.
• Track shipments and deliveries and coordinate with relevant teams to resolve delays or issues.
• Maintain accurate updates of customer and order data within internal systems.
• Adhere to brand guidelines in tone of voice and communication style.
• Escalate customer insights and recurring issues to management to help improve service quality.
• Maintain full knowledge of after-sales service processes, including warranty, returns, and exchanges.

Qualifications & Requirements

• Previous experience in customer service within branded environments or the retail sector.
• Hands-on experience with WhatsApp Business and automated/chatbot systems.
• Fast and accurate typing skills with clear and professional communication.
• Solid understanding of shipping, delivery, and return procedures.
• Strong communication skills with a customer-focused mindset.
• Ability to work under pressure and manage priorities effectively.
• Proficiency in computer usage and administrative systems.
• Flexibility and willingness to work different shifts and rotating schedules based on operational needs.

Nice to Have

• Experience handling multiple brands simultaneously.
• Background in fashion, accessories, or lifestyle products.

At San International, your role goes beyond answering inquiries — you represent the voice of the brand and help create a customer experience that builds long-term loyalty.

Join Kaki Group as an Odoo Implementor!
We are looking for a talented IT Technician to join our operational team in the food & beverage and retail sector. You will play a vital role in the configuration and management of our Odoo system, enhancing daily operations and connecting departments through effective technical solutions.

Main Responsibilities:

• Configure and set up Odoo system (Modules: Inventory – POS – Purchase – Manufacturing – Accounting).
• Manage warehouse and inventory operations professionally, overseeing tasks such as product routing, storage site setup, receiving and issuing processes, stock movements, and reordering rules.
• Translate operational team needs into Odoo solutions through needs analysis.
• Establish technical infrastructure and connect devices to the system (POS, Printers, Kitchen Screens, Barcode Scanners).
• Resolve daily technical issues ensuring system stability across branches and warehouses.
• Prepare reports and KPIs, monitoring data consistency across departments.
• Train employees and ensure adherence to Odoo processes.

What We Offer:

• A professional and fast-growing work environment.
• Opportunities for development and involvement in significant tech projects within the group.

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia! We are on a mission to help people live longer, healthier, and happier lives. Since 2017, our commitment to healthcare excellence has driven our growth and innovation.

About the Tamheer Program:
The Tamheer program is an on-the-job training initiative for Saudi graduates, aiming to prepare them for full-time employment by providing them with valuable experience and skills in esteemed organizations.

Candidate Requirements:

• A fresh graduate with a Bachelor's degree.
• Registered on the TAQAT platform.
• Not registered with GOSI in the past six months.
• Currently unemployed.
• Has not previously participated in the Tamheer program.

Additional Requirements:

• Fluent in English.
• Good Microsoft Office skills.

Benefits:

• Health insurance.
• Medical insurance.

About Barakah
Barakah is committed to transforming food surplus into valuable resources by connecting retailers, brands, and consumers in a seamless ecosystem. Through innovative technology and a strong community focus, Barakah strives to make food saving simple and accessible. Championing sustainability, the company is dedicated to redefining the way food is saved, shared, and appreciated across the region. Join us in our mission to foster a sustainable future for food.

Role Description
As a Customer Service Representative at Barakah, you will assist in handling customer inquiries and resolving issues to ensure a positive customer experience. Your day-to-day tasks will involve:

• Addressing product questions
• Resolving complaints
• Maintaining customer satisfaction
• Providing support to improve customer loyalty

Although this is a remote-type position, the candidate must be based in Jeddah for continued training purposes, where you will collaborate closely with the team to meet customer needs effectively.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and maintain high Customer Loyalty
• Effective communication and interpersonal skills
• Problem-solving skills with a proactive approach to resolving customer concerns
• Ability to work collaboratively in a team-oriented environment
• Previous experience in customer service is a plus
• Fluency in relevant languages

Join Our Team!
Al-Sunduq Al-Riyadi Holding Company, a licensed Saudi Closed Joint-Stock Company based in Jeddah, is looking for a motivated and articulate Customer Service Officer at Investors Relations Department. As a key representative for our company, you will play a vital role in building trust and facilitating communication between our executive management and both current and potential investors.

Responsibilities:

• Manage relationships with existing and prospective investors.
• Respond to investor inquiries professionally and accurately.
• Participate in investment meetings and events.
• Prepare presentations and marketing materials to attract investors.
• Coordinate with management and financial advisors during investment rounds.
• Enhance the company's image as a reliable and stable investment destination.

Requirements:

• Bachelor’s degree in Business Administration, Finance, or Public Relations.
• Minimum 2 years of experience in investor relations or financial fields.
• Excellent communication skills in Arabic and English.
• Proficient in Microsoft Office and Google Workspace tools.
• Strong understanding of capital market fundamentals and investment regulations.

Benefits:

• Competitive monthly salary with performance bonuses.
• Professional work environment that supports growth.
• Continuous development and training opportunities.
• Participation in investor events and meetings.

Join the Falah Car Rental Company!
At Falah Car Rental Company, we provide an exceptional car rental experience that's as memorable as the journey itself. We pride ourselves on our outstanding customer service and support.

Role Overview:
This full-time on-site role for a Customer Service Representative is based in Jeddah. You will be responsible for providing high-quality support to our customers, addressing their inquiries and concerns, and ensuring overall customer satisfaction. A key challenge will be to achieve the highest possible rental ratio across the branch’s fleet.

• Engage actively with colleagues and operation management.
• Communicate through emails and face-to-face interactions to assist customers.

Required Qualifications:

• High school diploma or equivalent.
• Proven skills in Customer Service, Customer Support, and Customer Experience.
• Experience in customer service is preferable.
• Strong communication and interpersonal skills.
• Ability to work on-site and cover other sites if needed.
• Basic communicative English is preferred.

Customer Job at SGS - Saudi Ground Services
Date: December 11, 2025

Role Objective:
To provide all necessary assistance and support to passengers as requested by customers, which may include check-in, baggage handling, boarding flights, welcoming arriving passengers, handling VIPs, providing special assistance to passengers, and addressing customer complaints to achieve their satisfaction.

Responsibilities:

• Provide direct customer services, including check-in, seat assignment, baggage inspection, collection of excess baggage, document and travel permit checks, interacting with passengers, redirecting them, and coordinating activities at the airport with relevant departments.
• Assist passengers as needed during arrival and check-in processes including support for special needs passengers such as unaccompanied minors, important passengers, and passengers needing wheelchair assistance.
• Provide support to colleagues in other areas of the airport to ensure the availability of wheelchairs, strollers, and security-checked baggage to be loaded upon departure and delivered to passengers upon arrival.
• Always maintain the highest standards of safety and security in accordance with SGS safety and health regulations.
• Knowledge of customer services including assistance in hotel bookings, ground transportation, catering, local attractions/activities, and other functions that will help the customer.
• Issue boarding passes and rebook passengers affected by flight interruptions or cancellations.
• Resolve requests and complaints and increase customer satisfaction in a fast-paced environment.

Requirements:

• Qualifications: The minimum required education is a high school diploma, preferably holding a bachelor's degree in a related field.
• Experience: 0 - 1 year of relevant experience.
• Languages: English - Intermediate level, Arabic - Advanced level.

About the Company:
Saudi Ground Services (SGS) is the driving force behind the safe and efficient handling of passengers and aircraft in the Kingdom of Saudi Arabia. We are committed to being the leading company with unparalleled high service standards and reliability. We provide our services to over 88 million passengers on 690,000 flights annually.

Customer Service Representative required to join our team at Jam Food Company.

We are a company specialized in preparing and delivering healthy meals professionally in Jeddah and Mecca. We are looking for an ambitious and qualified person to provide excellent services to customers.

Job Requirements:

• Bachelor's degree.
• Experience in call center.
• Proficiency in English.
• 8-hour shift.
• Mixed work environment.
• Attractive salary and incentives.
• Politeness and good interaction with customers.
• Ability to work within a team.
• Responding to customer inquiries.
• Dealing with complaints and resolving them.

If you are interested in joining our team, we look forward to receiving your application.

Join ITB Company as an IT Support and Maintenance Technician!

Located in Khamis Mushait, Asir, Saudi Arabia, ITB Company is a leading firm in IT consulting and services. We are currently seeking a dedicated IT Support and Maintenance Technician to join our team.

Responsibilities:

• Proficiently troubleshoot and resolve technical issues.
• Install and configure computers, software, networks, printers, and scanners.
• Monitor and maintain computer and network systems.
• Provide timely responses to technical support requests.
• Set up accounts for new users.
• Repair and replace equipment as needed.
• Test new technologies and software.
• Train new employees on technical issues.
• Manage multiple support cases simultaneously.
• Support the implementation of new applications.
• Prepare procedural documentation for technical procedures.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English (spoken and written).
• Strong attention to detail and listening skills.

We invite you to apply and be part of a team that is committed to delivering high-quality IT services.

Join Madi International as a Customer Service Officer!
We are seeking a passionate and detail-oriented Saudi National to enhance our customer service team in Al Khobar. If you possess strong communication skills and commitment to delivering excellent service, we invite you to be part of our dynamic team.

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, and WhatsApp.
• Provide product information, order updates, and support with returns or complaints.
• Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
• Maintain customer satisfaction through prompt, polite, and professional service.
• Update customer records and service logs accurately.

Requirements:

• Saudi National Mandatory.
• Excellent communication skills in Arabic and English.
• Previous experience in customer service or call center roles is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle pressure in a fast-paced environment.

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia! We are on a mission to help people live longer, healthier, and happier lives. Since 2017, our commitment to healthcare excellence has driven our growth and innovation.

About the Tamheer Program:
The Tamheer program is an on-the-job training initiative for Saudi graduates, aiming to prepare them for full-time employment by providing them with valuable experience and skills in esteemed organizations.

Candidate Requirements:

• A fresh graduate with a Bachelor's degree.
• Registered on the TAQAT platform.
• Not registered with GOSI in the past six months.
• Currently unemployed.
• Has not previously participated in the Tamheer program.

Additional Requirements:

• Fluent in English.
• Good Microsoft Office skills.

Benefits:

• Health insurance.
• Medical insurance.

Join Lucid Motors as an IT Helpdesk Technician
At Lucid, we're paving the future in luxury electric vehicles. As part of our dedicated team, you'll play a crucial role in ensuring our technology meets the extraordinary demands of our innovative products.

Key Responsibilities:

• Provide first-line technical support to end-users via phone, email, chat, or ticketing systems.
• Troubleshoot hardware and software issues effectively.
• Assist in onboarding processes and handle user account management.
• Collaborate with IT teams to maintain standardized configurations and support requests.
• Monitor and address network connectivity issues and security incidents.

Qualifications:

• Bachelor’s degree in computer science or related field.
• 2+ years of experience in a technical support role, preferably in corporate settings.
• Familiarity with ITSM, ITIL processes, and ticketing systems.
• Excellent communication skills and ability to work collaboratively.
• Strong knowledge of Windows/Mac OS, networking, and security systems.

Join us at Lucid Motors, where you'll contribute to a transformative vision for a sustainable future.

We are looking for a customer service employee to join our team at Jam Food Company. We are a company specialized in preparing and delivering healthy meals professionally in Jeddah and Makkah. We are looking for an ambitious and qualified person to provide excellent services to customers. Job requirements: University degree. Experience in the call center. Proficiency in English. 8-hour shift. Mixed work environment. Attractive salary and incentives. Politeness and good dealing with customers. Ability to work within a team. Responding to customer inquiries. Dealing with complaints and resolving them. If you are interested in joining our team, we look forward to receiving your application.

Role Overview:
The Customer Service Agent at DSV will be integral in providing outstanding customer service by ensuring operational excellence in freight operations. Your main responsibility will be to manage proper documentation and facilitate efficient handling of all freight activities for both current and potential clients.

Key Responsibilities:

• Deliver best-in-class customer service to all DSV customers.
• Interact with customers and vendors to establish DSV SOPs and keep them informed about arrival times, delays, or transit issues.
• Ensure timely and professional communication through the appropriate channels for both internal and external correspondence.
• Send routing information, follow up with origins, and keep customers updated on status until freight arrives in Saudi Arabia.
• Update tracking sheets daily with freight status and communicate this to customers.
• Negotiate rates with carriers and maintain updated records in the Export Rate sheet.
• Create jobs for all export shipments and provide quotations for inquiries.
• Regularly monitor, report, and communicate with customers, carriers, and vendors.
• Provide updates to the Line Manager and handle any other related duties as assigned by supervisors.

Qualifications:

• Bachelor's degree is required.
• A minimum of 5 years experience in freight operations.

Competencies:

• Exceptional spoken and written communication skills.
• Strong organizational and multitasking abilities.
• Professionalism and integrity in all interactions.
• Proficiency in Microsoft Office Suite or related software.

At DSV, we foster an inclusive environment that values diversity in all forms. Join us in shaping the future of logistics while developing your career.

We are looking for an experienced Maintenance Manager to oversee all maintenance operations, ensure equipment reliability, and implement preventive maintenance strategies. The ideal candidate will lead a team of technicians, coordinate with vendors, and maintain detailed records of all maintenance activities. Responsibilities include developing maintenance schedules, managing budgets, troubleshooting complex technical issues, and ensuring compliance with safety regulations and industry standards.