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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join the Hilton Team as a Housekeeping Floor Supervisor!
As a vital part of the Housekeeping Department, you will ensure the cleanliness and upkeep of the entire hotel to the highest standards.
Your Responsibilities:
  • Allocate work duties to Team Members.
  • Conduct routine inspections of all check-out and occupied rooms.
  • Report and manage maintenance defects and other issues.
  • Supervise service areas, store rooms and corridors.
  • Schedule and oversee deep cleaning and other projects.
  • Train and manage Room Attendants and Team Members.
  • Manage stock control and maintenance of equipment.
  • Provide excellent guest service, catering to VIP needs and special requests.
  • Ensure adherence to hotel brand standards at all times.
What We Are Looking For:
  • Experience in a Housekeeping supervisory role.
  • A successful track record of managing a team.
  • Strong organizational and analytical skills.
  • Excellent communication skills.
  • Passion for delivering exceptional guest service.
  • Proficiency with computers and programs, preferably Microsoft Office.
About Hilton:
Hilton is a leading global hospitality company with over 9,100 properties in 143 countries. We are dedicated to creating remarkable hospitality experiences. Join us to fill the earth with warmth and light of hospitality!

Requirements

  • Requires 2-5 Years experience

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Here's the resulting JSON: { "originalTextLanguage": "English", "translatedText": "انضم إلى هيلتون كمشرف على قسم النظافة!
نحن نبحث عن شخص م Dedicated وموجه نحو التفاصيل لدعم قسم النظافة لدينا في فندق هيلتون الرياض والإقامة. بصفتك مشرفًا على قسم النظافة، ستلعب دورًا حاسمًا في ضمان نظافة الفندق وصيانته، مما يضمن أننا نقدم تجارب استثنائية لضيوفنا.

المسؤوليات الرئيسية:
  • توزيع مهام العمل على أعضاء الفريق
  • إجراء تفتيشات روتينية لجميع الغرف التي تم تسجيل خروجها وفحوصات عشوائية لجميع الغرف المشغولة
  • الإبلاغ والمتابعة بشأن أي عيوب في الصيانة أو مسائل أخرى
  • فحص مناطق الخدمة، المخازن، والممرات بانتظام
  • جدولة والإشراف على التنظيف العميق ومشاريع أخرى
  • إدارة وتدريب موظفي الغرف وأعضاء الفريق الآخرين لتلبية معايير الأداء
  • الإشراف على التحكم في المخزون وصيانة المعدات
  • تقديم خدمة ممتازة للضيوف، بما في ذلك التعامل مع متطلبات VIP والمتطلبات الخاصة
  • ضمان الالتزام بمعايير العلامة التجارية للفندق في جميع الأوقات

المرشح المثالي:
نحن نبحث عن مرشحين يجسدون قيم هيلتون. يجب أن يمتلك المشرف المثالي على قسم النظافة المؤهلات التالية:
  • خبرة سابقة في دور إشرافي في قسم النظافة
  • سجل ناجح في إدارة فريق
  • مهارات تنظيمية وتحليلية قوية
  • اهتمام بالتفاصيل
  • مهارات اتصال ممتازة
  • شغف بتقديم مستويات استثنائية من خدمة الضيوف
  • يفضل إتقان استخدام الحواسيب والبرامج، بما في ذلك Microsoft Office

لماذا العمل في هيلتون؟
هيلتون هي الشركة الرائدة عالميًا في مجال الضيافة مع التزامها بتقديم تجارب استثنائية للضيوف. رؤيتنا هي "ملء الأرض بنور ودفء الضيافة"، وأعضاء فريقنا الرائعين هم في قلب كل ذلك. انضم إلينا في خلق تجارب ضيافة رائعة كل يوم!" }

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Join Hilton as a Housekeeping Floor Supervisor!
As a crucial member of the Hilton team, you will support the Housekeeping Department by ensuring the highest standards of upkeep and cleanliness across the hotel.

Your Responsibilities Include:
  • Allocating work duties to Team Members.
  • Performing routine inspections of check-out rooms and spot checks of occupied rooms.
  • Reporting and following up on maintenance defects or other issues.
  • Inspecting service areas, store rooms, and corridors regularly.
  • Scheduling and supervising deep cleaning and other projects.
  • Managing and training Room Attendants and Team Members to meet performance standards.
  • Efficiently managing stock control and equipment maintenance.
  • Providing excellent guest service, including for VIP guests and special requirements.
  • Ensuring adherence to hotel brand standards at all times.

We Are Looking For Candidates Who Have:
  • Previous experience in a housekeeping supervisory role.
  • A successful track record of team management.
  • Strong organizational and analytical skills.
  • Attention to detail and strong communication skills.
  • A passion for delivering exceptional guest service.
  • Preferred proficiency with computers, including Microsoft Office.

Why Work for Hilton?
Hilton is a global leader in hospitality with over 9,000 properties worldwide. For nearly a century, Hilton has provided travelers with the finest accommodations, service, and value. Our Team Members are at the heart of our mission to create remarkable hospitality experiences every day. Join us to be a part of this vibrant team!

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