About the RoleJoin Raffles Hotels & Resorts as a Housekeeping Supervisor and be a part of an extraordinary luxury experience at Raffles The Red Sea, located in the majestic Red Sea Project. We are committed to providing an exquisite atmosphere blending elegance and sustainability, catering to discerning visitors.
Key Responsibilities- Operational Supervision & Quality Assurance: Oversee daily housekeeping tasks for guest rooms and public areas while ensuring cleanliness and brand standard compliance.
- Guest Experience & Service Excellence: Maintain impeccable room standards, addressing guest requests and concerns proactively and professionally.
- Team Leadership & Development: Lead, coach, and motivate the housekeeping team, ensuring high service culture and performance standards.
- Coordination & Communication: Work closely with other departments to ensure seamless operations and timely communication regarding room status.
- Standards, Safety & Compliance: Enforce grooming, hygiene, and safety standards, ensuring compliance with hotel policies and security procedures.
Qualifications- 2-4 years of experience in luxury hotel housekeeping, with supervisory experience preferred.
- Diploma or certificate in Hospitality or Housekeeping Management is an advantage.
Skills & Competencies- Strong leadership and organizational capabilities.
- Exceptional detail orientation and quality-focused.
- Effective communication and time management skills.
- Proficient in housekeeping and property management systems preferred.
Personal Attributes- High standards of professionalism and cleanliness.
- Calm and composed under pressure with a focus on guest satisfaction.
- Trustworthy, flexible, and dependable.
Additional Information- Experience in project coordination and pre-opening phases preferred.
- Proactive approach with ownership and accountability towards duties.
- Impeccable grooming standards aligning with luxury expectations.
