Butler Jobs in Makkah

Join Our Team as a Butler at Raffles Hotels & Resorts!
At Raffles Makkah Palace, we strive for excellence and are committed to delivering exceptional standards of service enhanced by Arab hospitality values. Our prestigious hotel offers breathtaking views and a unique atmosphere, making it a premier destination for guests.

Key Responsibilities:

• Consistently provide professional, friendly, and engaging services to our guests.
• Oversee daily workflow in the Butler office, ensuring adherence to service standards.
• Manage inventory control, including purchase orders and invoices.
• Handle shipping and receiving for owners, guests, and colleagues.
• Provide administrative support across all Butler department areas.
• Communicate updates and changes across departments effectively.
• Address guest concerns promptly, logging and notifying relevant departments as required.
• Collaborate with the Maintenance department for necessary repairs.
• Balance operational, administrative, and colleague needs efficiently.
• Adhere to department policies and safety regulations.
• Perform additional duties as assigned.

Qualifications:

• Proficiency in English (verbal and written) is required.
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an advantage.
• Strong organizational, supervisory, and communication skills.
• Ability to assess alternative courses of action effectively.
• Capable of working in high-stress, fast-paced environments.
• Possess effective problem-solving abilities and attention to detail.
• Work successfully with minimal supervision.

Why Choose Us?
Raffles Hotels & Resorts is more than just a workplace. We foster growth and development in a diverse and inclusive environment. Become a part of our mission to deliver exceptional hospitality and create memorable experiences for our guests.

Join the Fairmont Hotels & Resorts family as a Butler!
Located in the magnificent Makkah Clock Royal Tower, A Fairmont Hotel, this role offers you the chance to provide top-tier service to our esteemed guests. You will play a vital role in ensuring that all guests receive courteous, proactive, and personalized service, while maintaining the luxurious atmosphere that Fairmont is known for.

Key Responsibilities:

• Ensure prompt and courteous service to guests at all times.
• Clean and maintain all butler areas, including rooms and pantries.
• Check expiry dates of perishables and manage resources efficiently.
• Liaise with Private Dining to ensure guest preferences are met.
• Maintain high standards of appearance and discipline.
• Manage guest supplies carefully.
• Upsell hotel products tactfully.
• Take special care of long-staying and occasion-celebrating guests.
• Communicate effectively with the Resident Service Manager and team.
• Report maintenance faults in guest rooms promptly.

Qualifications:

• At least 3 years of experience in a similar role within a luxury hotel environment.
• Good organizational and guest engagement skills.
• Ability to manage a multi-cultural workforce.
• Knowledge of Housekeeping Operations and Opera Property Management System is preferred.
• Post-Secondary education is a plus.

Why work for Fairmont?
At Fairmont, we believe that every moment in a guest's journey should be memorable. Join us and be part of a team that nurtures individuality and inspires guests to explore the beauty of our hotels and their destinations. Discover limitless possibilities and start your journey today!