Cleaning and housekeeping supervisor Jobs in Makkah

Join Rixos Hotels as a Housekeeping Supervisor!
Rixos Hotels, established in 2000, is a prestigious luxury hotel chain known for its exceptional hospitality and all-inclusive services. In this role, you will ensure the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

• Inspect guest rooms, corridors, and pantries daily to ensure cleanliness.
• Conduct on-the-job training for Room Attendants.
• Maintain effective employee relations and ensure proper handover of shifts.
• Prepare job orders and coordinate with Engineering for maintenance follow-up.
• Attend daily briefings and report any irregularities.
• Oversee and check all room cleanliness and maintenance.
• Handle service matters and ensure hygiene in all areas.

Qualifications:

• University Degree in any field.
• Minimum of 2 years in a similar role within a five-star hotel.
• Additional diploma or degree in hospitality with 8-10 years experience is preferred.

Be part of an innovative team that values your career development and offers numerous growth opportunities. If you are detail-oriented and passionate about hospitality, we invite you to apply today!

About the Role:
A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Key Responsibilities:

• Oversee housekeeping operations.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Monitor the appearance, standards, and performance of the Housekeeping Team with an emphasis on training and teamwork.
• Ensure team members have up-to-date knowledge of all room categories and amenities.
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels cover business demands.
• Ensure ongoing training and that communication meetings are conducted and post-meeting minutes generated.
• Manage staff performance issues in compliance with company policies and procedures.
• Recruit, manage, train, and develop the Housekeeping team.
• Competent in property management systems.
• Assist other departments wherever necessary.

Requirements:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
• High level of commercial awareness and cost control capabilities.
• Previous experience of managing a department and Profit and Loss account.
• Excellent leadership, interpersonal and communication skills.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• IT proficiency.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.

Desirable:

• Familiar with Property Management Systems.

Join Rotana Hotels as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who take pride in delivering extraordinary levels of customer service and provide effective solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants to achieve operational objectives.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies to staff.
• Take note of VIPs, Do Not Disturb, and special requests from guests, and take appropriate action.
• Inspect cleaned areas and ensure standards of cleanliness are maintained.
• Train and assist Housekeeping Attendants and report performance to management.
• Assist with inventory and maintenance of housekeeping equipment.

Skills & Experience Required:
You should have a diploma or vocational training in hospitality, with prior supervisory experience in a hotel housekeeping department being a strong advantage. Good command of English communication skills, along with interpersonal and problem solving abilities, are essential. Familiarity with computer systems, particularly Opera, is beneficial.

Ideal Candidate:
The ideal candidate is a friendly and caring individual with cultural sensitivity and attention to detail. You should thrive in a fast-paced environment and enjoy collaborating with a multi-cultural team and diverse guests.

Join the esteemed M Hotel Al Dana Makkah as a Housekeeping Supervisor!
In this vital role, you will ensure the cleanliness and organization of guestrooms, public areas, and back-of-house facilities. Your leadership will guide the housekeeping team in maintaining high standards and enhancing guest satisfaction.

Key Job Responsibilities:

• Organize and assign daily tasks to Housekeeping Attendants for efficient service.
• Provide necessary resources, such as keys and supplies, to facilitate daily tasks.
• Address guest requests and complaints promptly to enhance satisfaction.
• Conduct regular inspections of guest rooms to ensure compliance with quality standards.
• Maintain effective communication with the Front Office Department regarding room status.
• Report damaged items and equipment issues to the Engineering Department.
• Manage inventory and orders for Housekeeping supplies to maintain stock levels.
• Evaluate and provide feedback on Housekeeping Attendant performance.
• Train Room Attendants on Standards of Performance (SOPs) to uphold quality.
• Adhere to and promote environmental, health, and safety standards.

About Us: M Hotel Al Dana Makkah by Millennium is a four-star hotel located in the holy city of Makkah, just 7 minutes from the Holy Mosque. With contemporary design and spacious guest accommodations, we offer a blend of comfort and excellent hospitality. Join us to be part of this dynamic team!

Join Our Team as a Supervisor-Housekeeping!
At Marriott International, we pride ourselves on delivering exceptional experiences to our guests. As a Supervisor-Housekeeping at The Ritz-Carlton Jeddah, you will play a crucial role in ensuring our high standards are maintained.

Position Summary:
You will inspect guest rooms, public areas, and the pool area to ensure they meet our quality standards. You will assist management in daily activities and serve as a liaison between Housekeeping, Engineering, Front Office, and Laundry teams. Your tasks will include:

• Verifying room status and managing discrepancies.
• Preparing and communicating changes in room assignments.
• Documenting and resolving guest room issues.
• Coaching and evaluating staff; assisting in hiring and training.
• Ensuring compliance with safety and company policies.

Requirements:
Ideal candidates should have:

• A high school diploma or ***
• At least 1 year of related work experience.
• Supervisory experience of 1 year.
• Strong interpersonal and communication skills.

This role may require physical stamina, including lifting, bending, and ability to stand for long periods. Join us in creating special memories for our guests every day!

We welcome all applicants to be part of our diverse and inclusive environment.

Join Our Team as a Housekeeping Floor Supervisor!
At Hilton, we pride ourselves on our commitment to delivering exceptional guest experiences. As a Housekeeping Floor Supervisor, you will play a vital role in ensuring the cleanliness and upkeep of the entire hotel, supporting our dedicated Housekeeping Department.
Your Key Responsibilities:

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms and regular checks of occupied rooms.
• Report and follow up on any maintenance defects or issues.
• Inspect service areas, store rooms, and corridors routinely.
• Schedule and supervise deep cleaning and other projects.
• Manage and train Room Attendants and ensure their performance meets our high standards.
• Efficiently manage stock control and maintenance of equipment.
• Provide excellent guest service, including VIP requests and special requirements.
• Ensure adherence to hotel brand standards at all times.

What We Are Looking For:

• Previous experience in a Housekeeping supervisory role.
• A successful track record in managing a team.
• Strong organizational and analytical skills.
• An attention to detail.
• Strong communication skills.
• A passion for delivering exceptional levels of guest service.
• Proficiency with computers and programs, including Microsoft Office, is preferred.

Why Work for Hilton?
As a leading global hospitality company, Hilton offers business and leisure travelers the finest accommodations and services, spanning luxurious hotels and resorts. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences around the world every day.
Join us to be part of our dedicated team!
Location: DoubleTree by Hilton Madinah Gate
Schedule: Full-time