Cleaning And Housekeeping Supervisor Jobs in Makkah

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About The Role
Join our pre-opening Housekeeping team as Housekeeping Supervisor at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Housekeeping Manager, you will be responsible for supervising daily housekeeping activities, maintaining luxury cleanliness standards, and supporting the development of a world-class housekeeping operation.

What You Will Do

• Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
• Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
• Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
• Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
• Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
• Handle guest requests and service recovery promptly and professionally.
• Support new colleague onboarding, daily briefings, and ongoing training initiatives.
• Ensure team adherence to safety, hygiene, and grooming standards.

What You Bring

• Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
• Pre-opening experience is a plus.
• Eye for detail and commitment to high standards.
• Strong communication and leadership skills.
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Join Accor as a Housekeeping Floor Supervisor! We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel.

Key Responsibilities:

• Operational Supervision: Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.
• Quality Assurance: Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.
• Guest Experience: Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.
• Team Leadership: Train and motivate staff, ensuring adherence to grooming and uniform standards.
• Administrative Duties: Maintain reports, coordinate with Front Office, and monitor staff attendance.
• Health, Safety & Compliance: Ensure adherence to safety, hygiene, and environmental standards.
• Coordination & Communication: Collaborate with Engineering and Laundry departments for efficient operations.

Qualifications:

• Preferred diploma or certification in Hospitality Management.
• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• Prior supervisory experience is highly desired.
• Strong knowledge of cleaning procedures and equipment.
• Good communication skills in English (additional languages preferred).

Working Conditions: This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms.

About Us: Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

Qualifications
What It Takes to Make the Stay: At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member - A passion for Hospitality, Acting with Integrity, Inspiring others through Leadership, Teamwork, Ownership, and a focus on the Now.

About Us
Join an Award-Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Join Raffles Makkah Palace as a Butler

Raffles Makkah Palace promises exceptional standards enhanced by Arab hospitality values. With stunning views of the Masjid Al Haram, you will be part of a team that creates memorable experiences for our guests. As a Butler, you will play a vital role in delivering professional, friendly, and engaging service.

Key Responsibilities:

• Oversee daily workflow of the Butler office and ensure service standards are maintained.
• Manage departmental inventory control tasks including purchase orders and coding invoices.
• Handle all shipping and receiving for Owners, Guests, and Colleagues.
• Provide administrative support to the Butler department.
• Communicate effectively with all departments to relay updates and changes.
• Address guest concerns promptly and log necessary notifications for departments.
• Collaborate with Maintenance for necessary repairs.
• Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

Qualifications:

• Proficient in English (verbal and written) is required.
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an asset.
• Strong organizational and supervisory skills.
• Effective problem-solving abilities in high-stress situations.
• Detail-oriented, capable of working independently with efficiency.

At Raffles, we value diversity and aim to promote a culture of inclusion. Join us to explore limitless possibilities in hospitality.