img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Novotel Hotels - A Member of the Accor Network
We invite you to be a part of our esteemed hotel, which embodies a culture of responsible hospitality. As a Housekeeping Supervisor, you will play a vital role in maintaining our high standards of cleanliness and guest service.

Position Overview:
The Housekeeping Supervisor oversees the cleanliness and presentation of assigned areas of the hotel, ensuring guest satisfaction and operational excellence. You will supervise Room Attendants and Housemen, conduct inspections, and coordinate with various departments.

Key Responsibilities:
  • Supervise daily operations of assigned guestroom floors and public areas.
  • Conduct thorough inspections of rooms, ensuring adherence to brand standards.
  • Monitor Room Attendants and Housemen to maintain quality and efficiency.
  • Respond promptly to guest requests and preferences.
  • Train and support housekeeping staff in their duties and standards.
  • Maintain adequate stock levels of linen and cleaning supplies.
  • Report and follow up on maintenance issues.
  • Ensure proper care of equipment and supplies.
  • Coordinate with Front Office and Engineering for room operations.
  • Assist in staff scheduling and task assignments.

Qualifications:
To be successful in this role, you should have:
  • 2-3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role.
  • Strong knowledge of housekeeping procedures and hygiene standards.
  • Excellent communication and interpersonal skills.
  • Proficiency in housekeeping software and basic Microsoft Office.
  • High attention to detail and strong organizational skills.
  • Fluency in English; additional languages are a plus.

Requirements

  • Requires 2-5 Years experience

Similar Jobs