Hotel receptionist Jobs in Riyadh

• Receiving visitors or clients, welcoming them, and directing them to the responsible person or the appropriate office.
• Ensuring that visitors are registered upon their arrival at the reception area and saving their data on the computer.
• Ensuring that the reception area is tidy and contains all necessary office supplies such as pens, brochures, and papers related to the workplace.
• Answering incoming phone calls and transferring them.
• Receiving and sorting daily mail.
• Providing administrative support and coordinating work activities.
• Receiving emails and responding to them.
• Sending and receiving faxes and managing files related to work.
• Interacting with clients and strengthening relationships with them.
• Organizing appointments and scheduling meetings, updating calendars.
• Keeping copies of documents and records.
• Responding to any inquiries or questions that clients or visitors may have.
• Maintaining an organized filing system.

-Working hours: 8 hours

-Five days a week

-English language required

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out operations accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and surrounding areas.

4. Managing Reservations: Handling the booking system, confirming and modifying reservations when necessary.

5. Problem Solving: Addressing complaints and issues in a professional manner to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as housekeeping and maintenance to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of basic computer skills.

- Previous hospitality experience is preferred.

- Excellent English language skills.