Join Our Team at Stella StaysAt Stella Stays, we’re not just another hospitality brand - we’re building the future of living. Our fully furnished homes across MENA are seamlessly bookable online, offering modern, effortless living. We're looking for a highly motivated and customer-focused Front Desk Receptionist to join our fast-paced team in Riyadh.
About the Role:This role requires a commitment to providing outstanding customer service and the ability to work efficiently in a high-energy environment. You will:
- Greet and assist guests throughout the booking process with personalized service.
- Represent Stella Stays, leaving a memorable first impression.
- Register guests and guide them through digital check-in/check-out procedures.
- Respond to and resolve guest issues positively and promptly.
- Support the guest experience and assist new team members.
- Prepare training materials and facilitate community meetings.
- Maintain cleanliness and organization of units.
- Manage inventory, supplies, and equipment.
- Collaborate with various teams to enhance guest satisfaction.
Requirements:- High school diploma or equivalent; further education in hospitality preferred.
- Proven experience in customer service, focused on delivering excellence.
- Excellent communication skills in English and Arabic.
- Strong organizational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays.
- Basic computer skills, including Microsoft Office.
- A passion for the hospitality industry.
5,000 - 6,000 / Month
Full-time