Hotel receptionist Jobs in Riyadh

The purpose of the job:

Welcoming guests and residents in a professional and friendly manner, completing the check-in and check-out procedures, and providing the necessary information and assistance to ensure customer satisfaction and providing a distinguished hospitality experience.

Duties and Responsibilities:

·         Welcoming guests and assisting them upon arrival and helping with the check-in process.

·         Carry out check-in and check-out procedures accurately and quickly (Check-in & Check-out) using the booking system.

·         Answer phone calls and customer inquiries with professionalism.

·         Provide accurate information about rooms, prices, services, and available hotel facilities.

·         Coordinate with other departments (Room Service, Housekeeping, Security) to meet the guests' needs.

·         Manage reservations over the phone or online, confirming or modifying them as needed.

·         Collect payments (cash or cards), and issue invoices and receipts.

·         Handle complaints or issues faced by guests and work to resolve them quickly.

·         Adhere to hotel systems and policies and health and safety instructions.

Qualifications and Requirements:

·         High school diplomageneral as a minimum.

·         Proficiency in Arabic, and proficiency in English is preferred, both spoken and written.

·         Proficiency in using Microsoft Office programs (Word – Excel).

·         Excellent communication skills and the ability to deal with various personalities.

·         Politeness, good appearance, and professionalism in dealings.

·         No previous experience is required.

·         The ability to work in shifts (morning/evening/night)..

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and check-out procedures: Managing check-in and check-out operations accurately and quickly.

3. Responding to inquiries: Providing information about the hotel and its services as well as the surrounding areas.

4. Managing reservations: Handling the booking system, confirming and modifying bookings as needed.

5. Problem-solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable experience for guests.

7. Keeping records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle stress.

- Knowledge of basic computer skills.

- Previous experience in the hospitality field is preferred.

- Excellent English language skills.

A hotel group in Riyadh announces its desire to employ Saudi men and women for the position of:

💼 Hotel Receptionist

📍Job locations:

· Riyadh·

📋 Job description:

- Welcoming guests in a professional manner

- Implementing check-in and check-out procedures

- Responding to inquiries

- Providing necessary support to ensure a distinguished hospitality experience for guests

🔹 Conditions:

· The applicant must be a Saudi national

· A recent graduate in hospitality or related fields, or have at least one year of experience in hotel reception

· A neat appearance and good communication skills

💰 Salary:

5000 Saudi Riyals (including housing and transportation allowances)

Hotel Receptionist .. working 6 days a week