Hotel receptionist Jobs with 4,000-5,000 SR salary in Saudi Arabia

Company Description
LEVAYĀ is a new destination in Jeddah for luxury wellness, offering an upscale experience that combines tranquility, renewal, and exceptional service for its guests.

Job Description
We are looking for a full-time receptionist to be the first point of contact for guests, responsible for providing an upscale welcoming experience, managing appointments, and ensuring a seamless experience that reflects the identity of LEVAYĀ.

Main Responsibilities
• Welcoming guests in a professional manner that reflects the luxury identity and experience of LEVAYĀ.
• Efficiently managing and organizing the daily appointment schedule to ensure smooth operational processes.
• Full oversight of the appointment system, continuously updating it, and addressing any conflicts or adjustments promptly.
• Monitoring the inventory of products used and updating records and coordinating requests for shortages to ensure they are always available.
• Responding to guest inquiries in person, over the phone, and via email with professionalism and speed.
• Accurately processing payments and managing the point of sale system.
• Continuous coordination with the team to ensure a complete and seamless guest experience.
• Proficiency in Arabic and English.

Benefits
• Full-time
• Salary: 4,000 Saudi Riyals monthly.
• Working hours: 2:00 PM – 11:00 PM (1-hour break)
• 6 working days per week
• Location: Jeddah – Al-Khalidiah neighborhood.

The purpose of the job

• Welcoming guests and providing outstanding service that reflects the quality of the hotel, while efficiently managing check-in and check-out processes, and ensuring a comfortable stay experience especially for visitors to the Sacred House of God.

Duties and Responsibilities

Welcoming guests professionally

Completing check-in and check-out procedures

Managing reservations and ensuring their accuracy through the hotel system

Responding to guest inquiries and providing information about the hotel and services

Handling complaints and feedback promptly and courteously

Coordinating with other departments (room service, maintenance, security)

Following up on payments and invoices to ensure their accuracy

Maintaining a professional appearance and cleanliness in the reception area

Providing information about religious landmarks and nearby services (such as the holy mosque and transportation)

🎓 Required Qualifications

A diploma or bachelor's degree in hotel management or a related field

Previous experience in reception or customer service is preferred

Proficiency in Arabic and English (additional languages are an advantage)

Computer skills and knowledge of hotel management systems